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Reviews of SpringHill Suites by Marriott Chicago Naperville/Warrenville

3 out of 5
SpringHill Suites by Marriott Chicago Naperville/Warrenville
4305 Weaver Pkwy, Warrenville, IL

Reviews

8.6

Excellent

Rating 10 - Excellent. 346 out of 647 reviews" "
Rating 8 - Good. 201 out of 647 reviews" "
Rating 6 - Okay. 56 out of 647 reviews" "
Rating 4 - Poor. 25 out of 647 reviews" "
Rating 2 - Terrible. 19 out of 647 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Mohammed

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Thermostat did not work!
Stayed 1 night in Apr 2024

10/10 Excellent

carmen

Stayed 1 night in Apr 2024

10/10 Excellent

Any

Travelled with family and small children
Clean
Stayed 1 night in Mar 2024
Response from Heath W. on 27 Mar 2024
Thank you for the wonderful review! We hope to see you again soon.

8/10 Good

joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and rooms. Poor breakfast
Stayed 2 nights in Mar 2024
Response from Heath W. on 27 Mar 2024
Dear Joseph,Thank you for staying with us, and for the valuable feedback. We hope to see you again soon!

10/10 Excellent

Victor

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Heath W. on 27 Mar 2024
Thank you for such a wonderful review!

10/10 Excellent

Matianita

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean.
Stayed 1 night in Mar 2024
Response from Heath W. on 20 Mar 2024
Thank you for the wonderful review! We hope to see you again soon!

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the eway very convenient
Stayed 4 nights in Mar 2024
Response from Heath W. on 7 Mar 2024
Thank you for such a great review! We hope to see you again soon.

8/10 Good

Angelo

Travelled with family
Liked: Cleanliness, staff & service
Breakfast was good. Location was good.
Stayed 3 nights in Feb 2024
Response from Heath W. on 7 Mar 2024
Thank you for staying with us. We hope to see you again!

10/10 Excellent

Daniela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in this hotel was a fantastic experience; my family and I enjoyed every second. Incredibly, the breakfast was so filling.
Stayed 1 night in Feb 2024
Response from Heath Wilson on 22 Feb 2024
Thank you for such a wonderful review! We hope to see you again soon.

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, quiet, and had a good selection for breakfast. Will book again.
Stayed 1 night in Feb 2024
Response from Alison P on 12 Feb 2024
Dave,We are so glad to hear you found your stay to be clean & quiet and that you were able to enjoy are complimentary breakfast. We hope to see you again soon!

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Alison P on 12 Feb 2024
Clare,Thank you for your 4 out of 5 rating! We hope to serve you again the next time you are in our area.

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room (suite). Friendly staff.
Stayed 1 night in Feb 2024
Response from Alison P on 12 Feb 2024
Jennifer, I am happy to hear that you found our suites to be spacious and the team to be friendly. I will share your feedback with the team.We hope to serve you again if your travels bring you back to our area.

10/10 Excellent

Alisha

Staff were very courteous. Hotel was clean and well maintained
Stayed 1 night in Feb 2024
Response from Alison P on 12 Feb 2024
Alisha,I am glad to hear that our team was courteous and that you found the hotel clean and well maintained.We hope to serve you again on your next trip to our area!

8/10 Good

Myron Kenneth, Omaha

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Heath W. on 3 Feb 2024
Thank you for staying with us!

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my tween and some friends here for a mid winter birthday break and was very pleased with the hotel. Rooms were clean and well sized (double queen suites). The pool was nothing great - slightly small and water was a little cooler, but the girls had fun in it. Breakfast in the morning was standard hotel breakfast fare but everything was well stocked. Staff was friendly and on top of things.
Stayed 1 night in Jan 2024
Response from Heath W. on 3 Feb 2024
Thank you so much for staying with us, and for the wonderful review!

10/10 Excellent

Manuel

Stayed 1 night in Jan 2024
Response from Heath W. on 20 Mar 2024
Thank you for the 5/5 review! We look forward to welcoming you again soon!

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Jan 2024
Response from Heath W. on 3 Feb 2024
Thank you for the wonderful review!

10/10 Excellent

mary, kalamzoo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get too. Clean-comfortable room. Plenty of hot water.
Stayed 1 night in Jan 2024
Response from Heath W. on 3 Feb 2024
Thank you for such a wonderful review!

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above average property. Courtious staff.
Stayed 1 night in Jan 2024
Response from Alison P on 12 Feb 2024
Robert,Thank you for your kind review. I will share your positive feedback with our team.We hope to serve you again soon!

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Our luggage was late and had to be delivered to our hotel. Carl the night desk clerk was so helpful and called as soon as our luggage arrived. Thanks again!
Stayed 3 nights in Jan 2024
Response from Heath W. on 3 Feb 2024
Thank you so much for staying with us!

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room keys I feel should be updated to the non de magentatized ones. The pool seems it could be remodeled And the gym could use a bit more equipment Over all love the staff breakfast and overall experience
Stayed 1 night in Jan 2024
Response from Heath W. on 3 Feb 2024
Thank you for staying with us, and for the feedback. We hope to see you again soon!

10/10 Excellent

Lynda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. Pool area was clean and comfortable.
Stayed 2 nights in Dec 2023
Response from Heath W. on 3 Feb 2024
Thank you so much for staying with us, and for the positive feedback. We look forward to welcoming you again soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Heath W. on 3 Feb 2024
Thank you so much for the 5 star review!

10/10 Excellent

Mark

Stayed 1 night in Dec 2023
Response from Heath W. on 3 Feb 2024
Thank you for such an amazing review!

10/10 Excellent

Adnan

Stayed 1 night in Dec 2023
Response from Heath W. on 3 Feb 2024
Thank you for the wonderful review!

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, the bathroom in our room however had remnants from the previous guest in it. Not sure how well the bathrooms are cleaned.
Stayed 2 nights in Dec 2023
Response from Heath W. on 3 Feb 2024
Thank you so much for staying with us, and for providing your valuable feedback. I apologize about the cleanliness of your bathroom, and will address this with our housekeeping team.We hope to see you again in the near future!

6/10 Okay

Shane, Litchfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok. Just didn't like the vibe of the room.
Stayed 1 night in Dec 2023
Response from Heath W. on 3 Feb 2024
Thank you for staying with us!

8/10 Good

Harlan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great room at a good price
Stayed 1 night in Dec 2023
Response from Heath W. on 8 Dec 2023
Thank you for staying with us!

10/10 Excellent

Rhonda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Heath W. on 8 Dec 2023
Thank you for the wonderful review!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 1 night in Nov 2023
Response from Heath W. on 8 Dec 2023
Thank you for staying with us!

10/10 Excellent

Terrion, Milwaukee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff will be back thank you all
Stayed 2 nights in Nov 2023
Response from Heath W. on 8 Dec 2023
Thank you for the wonderful review! We look forward to seeing you again soon!

8/10 Good

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Heath W. on 3 Feb 2024
Thank you for staying with us!

8/10 Good

Ebony

Stayed 1 night in Nov 2023
Response from Heath W. on 3 Feb 2024
Thank you for staying with us!

10/10 Excellent

Adenrele

Liked: Cleanliness, property conditions & facilities
Excellent services
Stayed 1 night in Nov 2023
Response from Heath W. on 8 Dec 2023
Thank you for such a wonderful review!

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, and room was comfortable. Breakfast was adequate. Was surprised by the $5 parking fee but it is mentioned in the property description.
Stayed 1 night in Nov 2023
Response from Heath W. on 8 Dec 2023
Thank you for staying with us!

10/10 Excellent

Lindy

Stayed 2 nights in Nov 2023
Response from Heath W. on 8 Dec 2023
Thank you for the wonderful review!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 2 nights in Nov 2023
Response from Heath W. on 8 Dec 2023
Thank you for staying with us!

8/10 Good

Robert Lee Phillips

Liked: Staff & service
The milk carton from breakfast was spoiled and thick
Stayed 2 nights in Nov 2023
Response from Heath W. on 8 Dec 2023
I am so sorry! Thank you for bringing this to my attention!

10/10 Excellent

Irena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Nov 2023
Response from Heath W. on 8 Dec 2023
Thank you, Irena!

6/10 Okay

Stuart

Liked: Staff & service
Disliked: Cleanliness
Stayed three nights and room was never cleaned. Trash on floor in hallway never touched either
Stayed 3 nights in Nov 2023
Response from Heath W. on 8 Dec 2023
Thank you for staying with us, and for the valuable feedback.

8/10 Good

Arcelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend!
Breakfast was wonderful, hotel and rooms were very clean and comfortable!
Stayed 1 night in Oct 2023
Response from Heath W. on 8 Dec 2023
Thank you for the wonderful review!

8/10 Good

Rhonda

Business traveller
Liked: Cleanliness
Rooms themselves very clean, spacious and comfortable - beds VERY comfortable! The property itself felt dingy and dated. No housekeeping service provided over 3 days. Air conditioning blew black particles out of the vent. Shower had GREAT water pressure. So...mixed bag. Probably wouldn't stay again but overall not a bad experience.
Stayed 3 nights in Oct 2023
Response from Heath W. on 8 Dec 2023
Thank you for staying with us, and for the valuable feedback!

10/10 Excellent

stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spotless, the overall property is nice. We had no issues with an early check in. The breakfast was good and everyone was very accommodating. I would stay here again for sure. Not very close to Chicago downtown but several nice sites to see close by
Stayed 4 nights in Oct 2023
Response from Heath W. on 8 Dec 2023
Thank you for the wonderful review!

8/10 Good

lori

Liked: Property conditions & facilities, room comfort
Breakfast was very bland.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mohamed, Riverdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ery good
Stayed 1 night in Oct 2023
Response from Heath W. on 8 Dec 2023
Thank you for staying with us!

8/10 Good

Dorene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll Be Back….
It was a nice and comfortable stay. The room was big and spacious. The staff was professional and very friendly. We will be back for sure.
Stayed 2 nights in Oct 2023
Response from Heath W. on 8 Dec 2023
We look forward to seeing you again!

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Heath W. on 9 Oct 2023
Thank you for staying with us, Maria.

10/10 Excellent

James

Stayed 1 night in Sep 2023
Response from Heath W. on 9 Oct 2023
Thank you for the wonderful review!