Indoor pool

Reviews of Courtyard by Marriott Chicago Highland Park/Northbrook

3 out of 5
Courtyard by Marriott Chicago Highland Park/Northbrook
1505 Lake Cook Road, Highland Park, IL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 460 out of 769 reviews" "
Rating 8 - Good. 236 out of 769 reviews" "
Rating 6 - Okay. 50 out of 769 reviews" "
Rating 4 - Poor. 13 out of 769 reviews" "
Rating 2 - Terrible. 10 out of 769 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John, Lincolnshire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EnJoy our stay! Wonderful hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Dora

Liked: Cleanliness, staff & service, property conditions & facilities
A little further than we imagined but for 1 night stay worked.
Stayed 1 night in Mar 2024

10/10 Excellent

Jingmin

Newly renovated
Stayed 1 night in Mar 2024

8/10 Good

Glenn Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and the place is clean, newly renovated it seems
Stayed 2 nights in Mar 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Jan 2024

10/10 Excellent

T Courtenay

Travelled with family
Stayed 3 nights in Dec 2023

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Dec 2023

4/10 Poor

Rosica

Stayed 2 nights in Dec 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of garbage In the bushes on the east side of the parking lot
Stayed 1 night in Dec 2023

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue we had was how cold the pool area was. Everything else was amazing!

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay here again!
Stayed 1 night in Dec 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous and very hospitable. Location was perfect for our needs.
Stayed 1 night in Dec 2023

10/10 Excellent

denise, lake forest

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2023

2/10 Terrible

Colman

Travelled with family
Disliked: Staff & service, property conditions & facilities
Very loud freeway noise and I was unable to sleep.
Stayed 1 night in Nov 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

8/10 Good

J. Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place but lacks bar privacy
The building was really nice, the only real complain my wife & I had was that the bar was part of the entrance foyer with kids & teenagers hanging around. The bar "area" was NOT very baridh at all. Bar should be placed in a more private area.
Stayed 1 night in Nov 2023

10/10 Excellent

Seong-yun

Stayed 1 night in Nov 2023

10/10 Excellent

patti

Travelled with partner
Liked: Amenities
I stay here a lot. Always a good experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Rob

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for family meeting .
Stayed 2 nights in Oct 2023

10/10 Excellent

Paulina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night but our stay was great, their indoor pool was fun and the employees were super kind to us definitely would stay there again.
Stayed 1 night in Oct 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing service and communication. Room was clean, comfy, and everything worked. Overall the hotel made it feel like a home away from home.
Stayed 3 nights in Oct 2023

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, well kept property.
Clean, quiet, and updated decor. We had a great time. Getting in and out of the property can be confusing, but having it tucked away from the main roads was delightful.
Stayed 1 night in Oct 2023

10/10 Excellent

Sheryl

Stayed 1 night in Oct 2023

8/10 Good

Donna, Valley Glen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were right near a door entrance. People were standing around talking very loudly, at night.
Stayed 3 nights in Oct 2023

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay - would definitely return
Stayed 1 night in Sep 2023

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Respite
The room was great. I made coffee in the morning. I enjoyed breakfast in my room. The night before I enjoyed dinner in my room. I had a wonderful time.
Stayed 1 night in Sep 2023

2/10 Terrible

henry, louisville

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room did not have a bathtub and no attempt was made to get us a room with a bathtub. Said they could make no changes since we booked through Expedia. Room was described as handicap accessible, tub. Should be described as handicap accessible tub which apparently is a roll in shower. Absolutely no desire to accommodate us.
Stayed 1 night in Sep 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 1 night in Sep 2023

2/10 Terrible

Joan, Boca Raton

Stayed 1 night in Sep 2023

8/10 Good

Isaac

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice except the long wait to check in, knowing the big event that night, was disappointing. There was only 1 person doing the check in with a long line of people. After a while another person went to help and was very slow doing so knowing the very long line accumulating.
Stayed 1 night in Sep 2023

4/10 Poor

Ellen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Courtney, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
The refrigerator had food in it from a previous stay.
Stayed 1 night in Aug 2023

4/10 Poor

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BE AWARE IN THE PARKING LOT!!
BE AWARE IN THE PARKING LOT! The hotel is fine. As expected for a Marriott. The parking lot, though, is not monitored, not lit properly, and is generally not secure. We had our catalytic converter stolen and the hotel will take no responsibility. The hotel blames corporate. Corporate doesn't respond. We are very disappointed with this hotel chain.
Stayed 3 nights in Aug 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Aug 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Jenelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. The only thing that turned me off was that there's no microwave. We've been to a lot of Marriott Hotel this was the first who doesn't have it. And a SAFE ! doesn't have it. And also safe box! I hope
Stayed 4 nights in Aug 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

robert

Stayed 1 night in Aug 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Heather, Ankeny

Stayed 1 night in Aug 2023

10/10 Excellent

George

Stayed 1 night in Aug 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we didn't use the pool, we did check it out and found it to be very clean. The whole property is very clean and well maintained. We very much enjoyed our stay and will return if we happen to be in the area again.
Stayed 1 night in Aug 2023

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location for Ravinia and Botanic Garden
Stayed 1 night in Aug 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We were allowed to get our room early after a long day of driving. Very clean hotel in a very good location.
Stayed 2 nights in Aug 2023