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Reviews of The Greenway Hotel & Spa

4 out of 5
The Greenway Hotel & Spa
Greenway Lane, Shurdington, Cheltenham, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 106 out of 162 reviews" "
Rating 8 - Good. 39 out of 162 reviews" "
Rating 6 - Okay. 12 out of 162 reviews" "
Rating 4 - Poor. 4 out of 162 reviews" "
Rating 2 - Terrible. 1 out of 162 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Staff & service, property conditions & facilities
Liked dog room a bit noisy over kitchen though visit ruined however by the menu including Rabbitt!! Had a burger from bar menu in the end . If this is an award winning restaurant I don’t know how they judge it . Wouldn’t return unless they had more choice with traditional wholesome food as an option
Stayed 2 nights in Apr 2024

10/10 Excellent

Barry

Liked: Property conditions & facilities
Very goid
Stayed 2 nights in Mar 2024

10/10 Excellent

Jack

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb room, lovely touch to provide a comfy dog bed and toy for our puppy!
Stayed 1 night in Mar 2024

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommend
Clean comfortable room, quality of food in restaurant above amazing, but topped off by really genuine lovely staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

Darren

Very, very nice stay!
My Wife and I spent St. Valentines night at this lovely hotel. Our room was very well appointed, nice and roomy with views across the garden. Dinner was nicely presented and for a seven course taster, represented good value and quality for the money. The hotel facilities were also very good, a nice spa area, out door thermal tub and adequate gym. Staff were all very friendly and attentive and this and its other group hotels are places we will undoubtedly visit again.
Stayed 1 night in Feb 2024

8/10 Good

Kieran

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Laura, your staff member, was wonderful in every way.
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Charles

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Could be a really good hotel ...
The reception area appears to be going through a refurb so access was via the spa. The rooms need refurbishing urgently. It was the dimmest lit room I've ever seen and even then I could see the stains and wear on the carpet and furniture. Lots of mould around the windows. Otherwise clean. Staff were really helpful and friendly. decent wine list. Breakfast was very good. This could be a great hotel but the dilapidated room made it mediocre.
Stayed 1 night in Jan 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and Charming!
We LOVED this cozy resort in the Cotswolds! Beth in reception and Shannon in the spa made our entire stay with lots of great recommendations and friendly greetings each day. The rooms are gorgeous and the outdoor hot tub is a really nice amenity. All meals were lovely. We only wish the bed was softer, but it was also fine. We would definitely recommend!
Stayed 3 nights in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely hotel, staff and restaurant
Stayed 2 nights in Oct 2023

8/10 Good

Paul

Travelled with pets
Liked: Amenities
Excellent spa and pool area and gardens Great to take the dog with you.
Stayed 1 night in Dec 2023

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in The Elm room.
Had a fantastic stay in the “elm” room, which was very spacious (the bathroom was huge with double shower and sink) and had a balcony overlooking the estate. All of the staff were friendly and attentive. We were provided with plenty of bottled water in a fridge, there is also a coffee machine in the room with fresh milk in the fridge. It was all very clean and looked like it had recently been refurbished. We had the spa and pool pretty much all to ourselves. The food looked and smelt great, we didn’t have dinner as we had already booked to eat out, there are lots of great restaurants in the surrounding area. We did have breakfast and the eggs Royale were very tasty with lots of other breakfast choices and drinks. We will definitely be back!
Stayed 1 night in Oct 2023

10/10 Excellent

Katrina

Stayed 1 night in Sep 2023

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
We have been coming for many years but our first visit since Covid and upstairs refurb. All done well and Craig and his staff very helpful, specially Colleen most welcoming
Stayed 2 nights in Aug 2023

10/10 Excellent

Carl

Stayed 1 night in Jul 2023

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay
Probably best hotel room we've had. Lovely hotel, good service, great food and splendid setting
Stayed 1 night in Jun 2023

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Room smelt so we were upgraded to a lovely room Spa was super
Stayed 1 night in Jun 2023

10/10 Excellent

Belinda, Glen Ellyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel! Everything was perfect! Beautiful property. Large comfortable rooms. Fabulous spa. Dinner was included in the room rate and was delicious (and beautiful). One of my favorite hotels. I’ll be back. Staff were friendly and helpful.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Darren Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Gemma

Stayed 1 night in Mar 2023

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
The most amazing stay, everything was perfect , the food was one of the best we have ever had!
Stayed 1 night in Jan 2023

10/10 Excellent

Caroline

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this hotel. Love the spa, fine dining, friendly staff, lovely accommodation, beautiful grounds

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Staff, food and facilities are excellent. We love this place!
Stayed 1 night in Dec 2022

10/10 Excellent

Mr L A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Rowenna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5*
The room was extremely well equipped, very clean and comfortable. The staff were welcoming and very helpful. Would definitely stay here again and recommend to others.
Stayed 1 night in Nov 2022

10/10 Excellent

Maggie

Stayed 1 night in Oct 2022

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Jacquie

Stayed 2 nights in Aug 2022

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2020

8/10 Good

Graham

Stayed 1 night in Aug 2022

4/10 Poor

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Disappointing !
Extremely disappointing, for a hotel charging these prices you have a reasonable expectation. Service was extremely poor throughout, room was large but very tired as was condition of rest of hotel. The quality of the meal in the evening was excellent but breakfast was bland and the service at breakfast was terrible. A hotel claiming these prices needs to be doing much better, spoke to a member of their management but do not have any confidence that things will improve any time soon.
Stayed 1 night in Aug 2022

10/10 Excellent

Andrew

Stayed 1 night in Aug 2022

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, amenities
Hotel in a good position and grounds very nice I was charged £15 to use the pool afterr paying alot for bed and breakfast One breakfast service very good tgenext one poor staff very friendly
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic venue, superb food and even better staff.
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Peter

Stayed 1 night in Jun 2022

10/10 Excellent

OLEG, HALLANDALE BEACH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We will definitely be back. It’s good for family. Dinner was great and delicious.
Stayed 1 night in Jun 2022

10/10 Excellent

Elizabeth

Stayed 1 night in May 2022

10/10 Excellent

IAN

Stayed 2 nights in May 2022

10/10 Excellent

Emma

Stayed 1 night in May 2022

8/10 Good

Hannah

Stayed 1 night in May 2022

10/10 Excellent

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time away
As always, we find the staff attentive, friendly and helpful.
Stayed 2 nights in May 2022

10/10 Excellent

Peter

Stayed 1 night in May 2022