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Reviews of The Bell at Stow

4 out of 5
The Bell at Stow
Park St, Cheltenham, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 132 out of 225 reviews" "
Rating 8 - Good. 71 out of 225 reviews" "
Rating 6 - Okay. 13 out of 225 reviews" "
Rating 4 - Poor. 6 out of 225 reviews" "
Rating 2 - Terrible. 3 out of 225 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was brilliant. The staff allowed us to check in very early and get ready for a wedding we were attending near by. We were given complementary drinks, which was very kind of them. Our room was decorated beautifully with all of the amenities you’d need for a few nights stay. I feel like the breakfast could’ve been better. The only juice available was apple. The only fruit was watermelon or banana. A wider selection of juices and fruit, along with some pastries, would make it the perfect breakfast. The cooked breakfast was cooked perfectly (although slightly greasy for my liking.) Overall a very enjoyable stay. Thank you for having us we will definately be back :)
Stayed 1 night in May 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was really lovely and the staff were very friendly. Would recommend staying here.
Stayed 2 nights in May 2024

4/10 Poor

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was in a seperate unmanned building 300 meters up the road. Our first room was up a very narrow spiral staircase. We were moved to a downstairs room very close to the road. Breakfast was back down the hill in the Bell building (my wife wasn't prepared to do that and were refunded for her breakfasts). Rooms were well equiped and decorated and toiletries were provided, large walk in shower, car parking was provided free.
Stayed 4 nights in May 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Bell, fabulous room, great team, good quality food and drink options
Stayed 1 night in Mar 2024
Response from Alex Davenport Jones on 15 Apr 2024
Matt, thank you for your kind words and this wonderful review.Thank you very much,Alex

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this property. I was at Stuart House which is a short walk from the Inn. It was charming and had everything I needed. The team were gracious and friendly.
Stayed 2 nights in Mar 2024
Response from Alex Davenport Jones on 18 Apr 2024
Shannon, we're so glad that we were able to go above and beyond your expectations.Alex and the team

10/10 Excellent

Tracie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little find in the beautiful village of Stowe. Comfortable room, clean and well stocked with coffee, tea and even biscuits for the dog. A well stocked mini bar too. We stayed in the Stuart rooms about 200 yards down from the pub. Breakfast in the pub was lovely. Fairly priced and a great location for walks and surrounding villages. Nice toiletries and great shower. Easily walkable to lo lovely shops, pubs and restaurants. Would definitely stay again.
Stayed 2 nights in Mar 2024
Response from Alex Davenport Jones on 18 Apr 2024
Tracie, we are so pleased you enjoyed your visit to The Bell.Alex Davenport-Jones

6/10 Okay

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
A little disappointed
We booked a double room,but were a little disappointed on arrival to find out we werent staying at the Bell as expected, but rooms 200 yds up the street at Stuart House. The room was extremely small and we found it quite difficult to move around the bed area. They had made the most of the space as it was fully stocked with fridge, tea and coffee making , iron and board, hairdrier, TV etc. But a little cramped for our liking. Would have booked a superior double had we known
Stayed 1 night in Feb 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has a lovely stay. Room great. Breakfast was really good. Staff friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Kenneth Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive Inn in Stow
Superb place to stay. The main inn/pub is near the centre of Stow and serves super food. There is a small courtyard development 100m up the road, which is where I stayed in an upgraded room. The staff are great, and I would highly recommend this as a place to stay - I was very impressed.
Stayed 1 night in Feb 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely warm cosy hospitable hotel . Stow on the Wolds a gem of a town , would definitely recommend The Bell a spot on evening meal complements to the Chef, staff very welcoming even got greeted parking the car . Room very comfortable and well equipped and a good breakfast to start the day will definitely return thank you
Stayed 1 night in Feb 2024
Response from Alex Davenport Jones on 18 Apr 2024
Donald, we are very happy we could provide you with a positive experience.Thanks,Alex

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Alex Davenport Jones on 18 Apr 2024
Simon, we're glad you had such a wonderful experience with us!Alex and the team

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually stayed in the Stuart House that’s up the street from The Bell. So don’t know how the rooms are in The Bell, but would devotedly recommend the Stuart House property.
Stayed 2 nights in Dec 2023

8/10 Good

Lisa

Liked: Staff & service, property conditions & facilities
Pre Christmas break / Blenheim Palace
We was originally booked into a boutique room in the Stuart House. First impressions the room was lovely and well presented and we couldn't wait for our 3 night stay.After getting unpacked and settled I went to have a shower and the water was cold. I rang The Bell and a gentleman came over within 15 minutes. I got the impression he thought I was being picking. He rang the shower for a little while and tried to tell me it was warming up, it was barely tepid. I told him its too cold to shower in so he offered us a "superior" room in The Bell for the night. So we had to repack and walk up the road in the rain fairly late at night. The gentleman was waiting for us and said the room was ours for the rest of the stay and made some other comment which given the situation I did'nt appreciate his attitude. Straight away we felt our new room was a down grade from what we had left, the bathroom and shower was tiny, you had to be careful how you dried yourself as you would knock things. The room could have been cleaner. Dust on bed throw and cushions. Dust on all the lamps and sockets. Other peoples toothpaste spits on the tiles in the bathroom.We should have said something but we felt we couldn't. I feel that we have spent a lot of money (£562) on 3 nights for something that wasn't worth that amount. Having said that breakfast was good with a great selection and the others ladies that work there that I saw was really good, very friendly and helpful and worked very hard
Stayed 3 nights in Dec 2023

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and within easy distance of Cotswold main villages and sites.
Stayed 1 night in Nov 2023
Response from Alex Davenport Jones on 7 Dec 2023
Thank you so much Graham.We do look forward to seeing you again soon,Alex and the team

6/10 Okay

Andy

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from Alex Davenport Jones on 30 Nov 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day.Alex and the team

10/10 Excellent

Jayne

Stayed 1 night in Nov 2023

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness
Plenty of free parking out the front and the design of the room was beautiful, if a little tatty. Absolutely no sound proofing between rooms though so barely slept due to noise levels in the evening and very loud vacuuming noise early in the morning. I'm a heavy sleeper but this was too much even for me.
Stayed 1 night in Nov 2023
Response from Alex Davenport Jones on 18 Nov 2023
Hi Jennifer.Do ask for a room at Stuart House next time...a lot quieter and I think you'd sleep a lot better.We do hope to see you back soon.Alex and the team

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well preserved historical building. Room and therefore the bed were very small.
Stayed 2 nights in Nov 2023
Response from Alex Davenport Jones on 17 Nov 2023
Hi James! We're so happy we were able to help you out.Thank you James and we look forward to seeing you back soon,Alex

4/10 Poor

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was lovely and the place was decorated nicely. HOWEVER, THIS PLACE WAS VERY UNCOMFORTABLE. 1) The bed was so hard that I felt like I was sleeping on the floor. The pillows were hard too. I think I slept better camping in my tent. 2) There was no shelves to put your stuff, especially in the bathroom. I ended up having to lay my toiletry bag on the floor. 3) Pet peeve, but I don't understand how the room designer expected we use hair dryer and flat iron they thoughtfully provided. The only mirror is in the bathroom and the outlets in the bathroom does not support the hair dryer/iron sockets!! 4) The room was quite tight. Although all the decorative pillows and paid snacks look nice in pictures, they take up the useful space that would have given me more space for MY THINGS. Overall, this place looks pretty in pictures, but was not a comfortable stay for us. I would not recommend this place to my friends at the current conditions.
Stayed 1 night in Sep 2023
Response from Alex Davenport Jones on 16 Dec 2023
Hi Jennifer - I'm sorry for this late response as we have only just started receiving Expedia reviews.That said I was sad to learn of your stay and the experience you had.We do hope to see you back again soon and I am sure you will not share these experiences again,Alex and the team

10/10 Excellent

Stephen, Southbridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. It was the quintessential English country inn. Our room was well appointed with ensuite and great ammenities. The food at the pub downstairs was also fantastic. Everything in Stow was in easy walking distance.
Stayed 2 nights in Sep 2023
Response from Alex Davenport Jones on 16 Dec 2023
Hi Stephen, Southbridge, thank you so much for your positive comments about The Bell (Hotel).Very best wishes,Alex and the team

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Alex Davenport Jones on 16 Dec 2023
Richard, thank you for your kind words and this wonderful review!Alex Davenport-Jones

4/10 Poor

Alan

Travelled with partner
Disliked: Amenities
Stayed in the annexe of the hotel which is very small and the room was reached by a narrow twisting staircase. So steep that we had to leave our cases in the car and take out the cloths we required. The car parking space was off the road but the path to the annexe is rough and twisty
Stayed 1 night in Sep 2023
Response from Alex Davenport Jones on 30 Nov 2023
Good afternoon.We have taken on board your comments and will digest as appropriate.Thank you,Alex Davenport-Jones

8/10 Good

natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Alex Davenport Jones on 30 Nov 2023
Hi Natalie, we are very happy to have provided you with such a positive experience.Alex and the team

6/10 Okay

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I imagine when the room was first created it would have looked brilliant. Over time, it is starting to look a little tired and could do with a freshen up. Bed is really comfortable. Coffe machine didnt work and also Sky tv was offered in the pamphlet but could not access it.
Stayed 1 night in Sep 2023
Response from Alex Davenport Jones on 30 Nov 2023
Refurb complete.We hope to see you soon,Alex and the team

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place and lovely staff
It was a lovely stay but needs to be clearer that the Bell accommodation is the pub and Stuart House is up the hill c100metres away. The room was clean and very quaint. It was up a very narrow steep staircase - only a few steps it still quite steep. Staff nice and friendly and good breakfast in the pub!
Stayed 1 night in Aug 2023

8/10 Good

Damiano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, although the glass of the bathroom door is a bit see through, no problem if you go with a partner but otherwise seems uncomfortable. But it is greatly recommended
Stayed 1 night in Aug 2023
Response from Alex Davenport Jones on 30 Nov 2023
Damiano, we are so happy to read such a great review about The Bell (Hotel).Alex Davenport-Jones

10/10 Excellent

Tomohiro

Stayed 1 night in Jul 2023
Response from Alex Davenport Jones on 30 Nov 2023
Hi Tomohiro, we are very happy to have provided you with such a positive experience.Alex and the team

10/10 Excellent

Brian

Stayed 1 night in Jul 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Trip
Good location, good food, friendly staff
Stayed 1 night in Jul 2023

6/10 Okay

Sharon, Atherstone

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice country pub but very nosy stay. You could hear every conversation from downstairs in the bar - thankfully it went quiet at 11.15pm
Stayed 1 night in Jul 2023
Response from Alex Davenport Jones on 30 Nov 2023
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.Alex Davenport-Jones

10/10 Excellent

Mitzi, Terre Haute

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay!
Stayed 1 night in Jul 2023
Response from Alex Davenport Jones on 30 Nov 2023
Mitzi, Terre Haute, thank you for your kind words and this wonderful review.Alex and the team

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the quality of room and service, lovely weekend away in fantastic location.
Stayed 1 night in Jul 2023

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities
It is a one of a kind place to stay at. The area is just beautiful.! Total Gem.
Stayed 1 night in Jul 2023
Response from Alex Davenport Jones on 30 Nov 2023
Aditya, thank you for your kind review; we are happy to pass along your comments to the team here at The Bell (Hotel).Alex and the team

10/10 Excellent

Jan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Linda

Stayed 3 nights in Jun 2023

8/10 Good

Michael

Stayed 1 night in Jun 2023
Response from Alex Davenport Jones on 16 Dec 2023
Michael, we are glad we could help.Very best wishes,Alex and the team

10/10 Excellent

Andrew Davies

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Enjoyed our stay, nice room very good breakfast service very friendly
Stayed 1 night in Jun 2023

6/10 Okay

R

Liked: Cleanliness, property conditions & facilities
Booked BELL got Clanger!
BOOKED FOR THE BELL AT STOW, but room was in Stuart House which was uphill from the BELL making you feel you had no part in the place you had booked, also stairs were very steep with no warning of this and not made clear how far from BELL your room was.
Stayed 3 nights in Jun 2023

10/10 Excellent

ELIZABETH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Badger and the Otter
We had a wonderful time in Stow on the Wold at The Bell. The rooms were adorable and the breakfast was delicious. The staff were ver friendly and accommodating.
Stayed 1 night in Jun 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Alex Davenport Jones on 16 Dec 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day.Very best wishes,Alex Davenport-Jones

8/10 Good

Ruth

Liked: Staff & service, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of the room was lovely. Size was great. Everything was in good condition. Tiny note, shower could have been a bit bigger, but overall we loved everything.
Stayed 1 night in Apr 2023
Response from Alex Davenport Jones on 9 Jan 2024
Dan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Bell (Hotel).Alex and the team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pub with excellent rooms
Stayed 1 night in Mar 2023

10/10 Excellent

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
A wonderful nights stay. comfortable, lovely food and great service.
Stayed 1 night in Mar 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Alex Davenport Jones on 16 Dec 2023
Sara, we are so happy to read such a great review about The Bell (Hotel).Alex and the team

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation and extremely friendly staff.
Stayed 1 night in Feb 2023
Response from Alex Davenport Jones on 16 Dec 2023
We appreciate your positive review about your recent experience with us.Alex Davenport-Jones