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Reviews of Village Hotel Manchester Cheadle

3.5 out of 5
Village Hotel Manchester Cheadle
Cheadle Road, Cheadle, England

Reviews

7.4

Good

Rating 10 - Excellent. 308 out of 1001 reviews" "
Rating 8 - Good. 315 out of 1001 reviews" "
Rating 6 - Okay. 201 out of 1001 reviews" "
Rating 4 - Poor. 106 out of 1001 reviews" "
Rating 2 - Terrible. 71 out of 1001 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Amanda

Stayed 1 night in Mar 2024

10/10 Excellent

Stella

Stayed 1 night in Mar 2024

10/10 Excellent

Leslie

Stayed 1 night in Mar 2024

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Krishma

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Mar 2024

10/10 Excellent

dylan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Cheadle visiting friends from USA.
Really enjoyed our stay, very close to the airport and a 5min walk to lovely Cheadle village. I had the luxury of having a pass to the full service gym in the basement and felt rejuvenated with a sauna and pool workout very morning. We did eat the breakfast, std fare and also one meal, the curry and the tuna melt, both decent. The bar does have the Sky Sports pkg so was good to watch some sport while having a beer. Will stay here again. regards Dylan St. Charles, MO USA
Stayed 4 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Adequate
Room was not ready for check in...we had to wait an hour. The girl at check in told us that there were no double rooms available, what she meant was not cleaned and ready for us. So that needed to be made clearer to us, as sounded as if we didnt HAVE a room. She did updrade our room due to the inconvenience which was good. Club room was very nice and spacious and the bed was very comfortable. Overall the hotel was not very well kept, lots of uncleaned rooms left with doors open and lots of rubbish in the corridors to step over. Breakfast was nice tho and worth the money.
Stayed 1 night in Feb 2024

8/10 Good

Caroline

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel for airport and very friendly staff
Stayed 1 night in Feb 2024

6/10 Okay

Ronald

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel , no waiter service when eating , poor breakfast , definitely not worth £20
Stayed 1 night in Feb 2024

10/10 Excellent

Pippa

Stayed 1 night in Feb 2024

10/10 Excellent

Jennie

Stayed 1 night in Feb 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Stayed 1 night in Jan 2024

8/10 Good

tracey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym and pool. Food and drink was fine. Really nice room. Only slight issue was parking my van was a bit tight. But not a problem.
Stayed 1 night in Jan 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Mani

Liked: Cleanliness, staff & service, room comfort
Friendly Comfy Excellent Customer Service
Over all it was a good experience. The only thing thatvlet it doen was that the shower overflowed in the morning! Spoke to the lady on reception and made them aware and they offered a free nights stay immediately next time we booked to stay without any hassle.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Staff were extremely friendly and helpful. Great location & value for money.
Stayed 2 nights in Jan 2024

8/10 Good

Steven

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Rooms a bit dusty but generally a comfortable overnight stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Went to see a friend stayed before recommmend it only drawback bar not open till 12pm
Stayed 5 nights in Dec 2023

2/10 Terrible

Felix

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

8/10 Good

S

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Carol

Stayed 1 night in Dec 2023

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

carolyn

Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find!!!!
Quite a modern hotel, good sized rooms and we got a great deal on the booking. Initially thought the food on the menu was expensive but, when our order arrived, we realised we were paying for quality. Really enjoyed our stay and would stay again if we revisited the area.
Stayed 1 night in Dec 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Oliver

Stayed 1 night in Dec 2023

8/10 Good

Stephen

Stayed 1 night in Dec 2023

2/10 Terrible

Martin

Travelled with family
Disliked: Room comfort
Stayed 1 night in Dec 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Ashraf

Stayed 1 night in Nov 2023

6/10 Okay

Krishma

Disliked: Cleanliness, staff & service
Been a week since I sent in a complaint via email, you responded with an SLA of 48 hours but here I am leaving you a review as no response from yourselves. Issues with my stay:- 1) Room I was given had a smell to it, I couldn't stay in it for a minute - no other rooms were avaliable so had no chice but to take an accessible room. 2) Second room given (the next day) toilet wouldnt stop filling. 3) You posted a letter through the door for parking charge yet didnt bother to check Clubroom includes this, which leads me to my next point - 4) I paid for clubrooms never got given this when changing rooms (I made do). 5) No gluten free sausages nor sliced bread it's 2023 (I have been staying with you for the past 10 weeks) Yet you charge a whopping £12.50 for breakfast per day. Also shortage of bananas?? (I have managed to grab 1 over an 8 nights stay in 4 weeks). 6) Lighting in the room is dreadful (ladies if you are staying over pack a LED mirror) and 7) Towels! They only provide you with 1 bathsheet and 1 hand towel! 8) shower head in my second room was disgusting hadnt been cleaned for months. It had green mould on it. 9) QR code to chat to reception is a joke - they just dont bother acknowledging it.
Stayed 2 nights in Nov 2023

2/10 Terrible

Tania

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid as your room could be resold
I arrived at the hotel at 8pm to be told that my room had been relet and that the hotel was full. I had paid for the room in advance. Having just arrived back from a business trip in Belfast this was not acceptable. I had stayed in the hotel on the Thursday night and my car was paid till Sunday. The hotel never contacted me to advise they had relet my room and i arrive to find out. I am not familiar with the area, and as a single female traveler had to find alternative accommodation 42 miles away undertaking a dark and icy journey to the new hotel, over an hour away. The Village hotel didn’t seem bothered and blamed Hotels.com
Stayed 1 night in Nov 2023

4/10 Poor

Kimran

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A/C was not working, no-one could sleep, very unhappy
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Don’t stay here
Staff Terrible and unhelpful and glued to there phones Someone smoking dope at the main entrance!!
Stayed 1 night in Nov 2023

2/10 Terrible

Darren

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Angu

Stayed 1 night in Nov 2023

8/10 Good

Sandie

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

Sadaf

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, decent breakfast, bar since refurb very good, could something with the windows to keep out the aircraft noise. Enjoyed my stay.
Stayed 3 nights in Oct 2023

10/10 Excellent

Richard

Stayed 1 night in Oct 2023

2/10 Terrible

Simon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Shalom

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So disappointed. No towels for the family, no bedding for the extra bed for our family. The room was so hot and the fan didn’t work, the windows couldn’t open far enough to let out the heat and bathroom tap was leaking. Absolutely terrible experience. Will never go back. Do not stay here!
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
So have stayed here a few times, put in for late check out and got a letter the first night as my card wasnt chargef, went doenstairs & theu said yo pay when i check out so was fine. Got a letter again the morning i was checking out. Housekeeping opened the door at 11am despite late check out and apparently thry had no idea. Not the first time its happened whilst staying here so hence the review
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and good staff
Stayed 1 night in Sep 2023

6/10 Okay

Craig

Liked: Property conditions & facilities
Disliked: Staff & service
Disinterested staff
Hotel in reasonable condition. Acceptable cleanliness . Was a bit early on arrival, maybe 40 minutes. , was told I’d have to pay £15 to check in early. That set the tone of my visit. Went to the bar to order food and drink instead. Waited…. Eventually someone appeared. Took my order and maybe looked in my direction once…. No attempt to upsell was made. Shame as I’d have loved onion rings too. Maybe even a dessert. Once food arrived was left well alone. Not much in the way of hospitality here. Once I got a room I found the smallest bathroom in history. No nice walk in shower as the pics. Tiny bath tub with a shower head you couldn’t get high enough to get your hair wet. No usb power points to charge anything. Remote control for the fan was missing. So it now has one speed and no swivel…
Stayed 1 night in Sep 2023