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Reviews of Hampton Inn Charleston-Historic District

2.5 out of 5
Hampton Inn Charleston-Historic District
345 Meeting St, Charleston, SC

Reviews

8.4

Very good

Rating 10 - Excellent. 515 out of 1003 reviews" "
Rating 8 - Good. 271 out of 1003 reviews" "
Rating 6 - Okay. 130 out of 1003 reviews" "
Rating 4 - Poor. 56 out of 1003 reviews" "
Rating 2 - Terrible. 31 out of 1003 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Scott

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

6/10 Okay

Jerry, DUNWOODY

Travelled with group
Liked: Staff & service
Area perfect
Stayed 3 nights in Apr 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from KWatson on 12 Apr 2024
Hello and thank you for your most recent stay. I am sorry that you had a terrible experience. Please let me know what I can do to make things right. Kristy WatsonKristy.watson@hilton.com

8/10 Good

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was very conveniently located. Very close to King Street. The hotel was a bit dated but clean and pretty. Our room and bathroom was spacious and clean, the bed was comfortable and the view of the courtyard pretty. The minifridge was super noisy but nice to have in the room. The breakfast was a nice amenity and it was lovely sitting ion the courtyard. We were not happy with Housekeeping. We were told at check in that if our room wasn't serviced, to let the front desk know and they would see what they could do. So basically their policy is to request housekeeping otherwise they would not service your room. Seems to be common in hotels now- had the same experience in New Orleans. In my opinion, Housekeeping should be part of the experience of staying in a hotel. The room was also noisy from the upstairs guests. Other than these items, it was a nice place to stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the Cooper River Bridge Run. Walkable to most restaurants and lots of shopping.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to explore Charleston
Stayed 2 nights in Apr 2024

6/10 Okay

Alan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good location for downtown area
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, wonderful staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Consuelo, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and super friendly staff
Stayed 4 nights in Mar 2024

10/10 Excellent

Daniel, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. So quiet in the rooms. A lovely start and would stay here again
Stayed 3 nights in Mar 2024

10/10 Excellent

thomas, Hopkins

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, super convenient location
Stayed 1 night in Mar 2024

10/10 Excellent

Carol Jeanne

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Helped explain parking and breakfast. Breakfast was good, standard hotel fare but hot and tasty. Parking is on site and a little expensive but the deck appears to be safe. The area around the site is okay. Busier streets and not around the more picturesque parts of town. Not too far away though. The room is pretty typical for this class. It was clean and stocked. The shower faucet was plumbed backwards so cold was hot and vice versa. The pillows weren’t great, down material but too light. The bed was very comfortable. Overall, I’d consider staying here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Feb 2024

10/10 Excellent

Dani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent to see Charleston. The hotel was just as expected, older building, converted to a hotel. It was not as plush as other Hampton Inns I’ve stayed inn, but for the price, area, very fair. Lots of charm and comfortable. Staff was helpful and professional. Free bus transportation pick up was across the street. If you have a car the parking structure is next door. It is public parking, not part of the hotel, it is convenient and the hotel is able to provide you a pass which you pay for at check in. Breakfast was good I will definitely stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Crystie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Location across from Dash shuttle is excellent. Can walk to many attractions close by. Breakfast was good and plentiful. Cleanliness was adequate although trash from prior visitors still under couch and beds. No note pad or pens in room. Staff friendly, but limited on activity knowledge of Charleston.
Stayed 3 nights in Mar 2024

2/10 Terrible

Jeff

Stayed 3 nights in Mar 2024

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Phyllis

Stayed 3 nights in Mar 2024

8/10 Good

Annette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2024

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Malanie

Stayed 5 nights in Mar 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jack, Orange Village

Travelled with family, Travelled with partner
A great location. Friendly and helpful staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

SUSAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Rooms were clean and it is a great location.
Stayed 2 nights in Feb 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility to shopping and restaurants.
Stayed 2 nights in Feb 2024

8/10 Good

David

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Dog friendly, however, when you travel with a pet they put you in rooms that are pretty much dated. Bathroom toilet was not ADA height, sink stopper did not work, very few room amenities. The room was clean, furniture dated, for $250 per night I expected a little better. Great location, nice lobby, great grass courtyard for the dog, staff was very nice and helpful, and the free breakfast was nice.
Stayed 2 nights in Feb 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lorri

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk are very friendly and helpful.
Stayed 1 night in Feb 2024

6/10 Okay

Millie

Travelled with partner
Disliked: Cleanliness, staff & service
Location is excellent. Expecting a much better experience. Cockroach in room
Stayed 1 night in Feb 2024

10/10 Excellent

Zbigniew J

Liked: Cleanliness, staff & service, property conditions & facilities
Great location very nice place to stay everywhere. Very close. Specially, tourist visitor center.
Stayed 2 nights in Feb 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect!!
Stayed 1 night in Feb 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Amenities
The check in was easy and the staff very friendly and helpful. The room is beautiful and restaurants are within walking distance
Stayed 1 night in Feb 2024

8/10 Good

Teresa

Travelled with family
Our beds were very creeky, otherwise no complaints.
Stayed 2 nights in Jan 2024

6/10 Okay

Leanne

Liked: Staff & service
Disliked: Property conditions & facilities
Older hotel in a GREAT LOCATION. Service was great, but the HVAC system is terrible. Our room was 70° when we walked in. We turned it down to 68° before bed, only to notice that the thermostat was actually set at 89°. We did set it to 68°, but when we woke up in the morning, the temperature had dropped to 62°. The front desk sent maintenance to take a look at it while we were out for the day. We asked to have it set at 68°. When we returned that evening, it was set at 72°, but it was 77° in our room. Maintenance was sent back up to take a look. He made some adjustments, but it was still having issues. We asked to switch rooms, which we did, but we had the same issue. Finally got the temperature to stay around 68° by setting the thermostat to 78°. We also had the fan set to go on and off automatically, but it ran the entire time, which made it feel even colder than what the thermostat said. I also noticed others complaining of the HVAC issues. It may work better when just using the A/C, but it was frustrating trying to get some heat on some cold days in Charleston.
Stayed 5 nights in Jan 2024

8/10 Good

Oded

Travelled with family
Liked: Cleanliness
Great location to King Street, Charleston Music Hall and bus depot.
Stayed 4 nights in Jan 2024

10/10 Excellent

Iran

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot does not belongs to the property so you have to pay for it daily. Also pet charge is also 75 dollars daily with a max of 250. Otherwise the hotel is nice well care and clean.
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Travelled with family
Liked: Amenities
Stayed 2 nights in Jan 2024

2/10 Terrible

Ashley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room smelled musty and the air conditioner did not work. We set it to 65 and it remained at 78 degrees all weekend. I called the front desk multiple times to send someone to fix it and no one ever came. The pillows were very uncomfortable. Our bed was extremely squeaky and in bad condition. Seemed very old and run down.
Stayed 3 nights in Jan 2024

10/10 Excellent

Howard

Stayed 3 nights in Jan 2024

10/10 Excellent

Matthew, Hurricane

Stayed 3 nights in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Marie

Stayed 2 nights in Jan 2024

10/10 Excellent

Phil

Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Chanda

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, staff was very friendly, location was great!
Stayed 4 nights in Jan 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Farrell, Dacula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024