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Reviews of Hotel Suisse

3.5 out of 5
Hotel Suisse
Boulevard de la corniche, Casablanca

Reviews

5.8
Rating 10 - Excellent. 3 out of 47 reviews" "
Rating 8 - Good. 15 out of 47 reviews" "
Rating 6 - Okay. 13 out of 47 reviews" "
Rating 4 - Poor. 5 out of 47 reviews" "
Rating 2 - Terrible. 11 out of 47 reviews" "

6.4/10

Cleanliness

5.6/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Abdulrahman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and welcoming reception staff
Stayed 6 nights in Jan 2020
Response from FILALI on 24 Jan 2020
thank you for taking the time to send us a comment, and we are at your disposal at the time of your stay.

6/10 Okay

libby, sydney

Disliked: Property conditions & facilities
Nice hotel, good location
only bad comment please check the balcony doors, as they don't lock, had to change rooms and took 6 different rooms before the door would lock, and 1 room was occupied already but very Central location.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Location, location, location!
Great penthouse view of the ocean right in the middle of everything. The room was cleaned everyday and the staff was helpful. Nice breakfast. The only bad thing was that the AC was not working.

8/10 Good

Ali Al Hababy

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Andrew, Brooklyn, NY

Liked: Cleanliness, staff & service, room comfort
Nice Hotel, close to the beech and to public Bus
stayed there 2 for days early Oct. and 1 day Late October.. In 2013 Morocco has too many hotel rooms for the number of tourist. This Large 4 star Hotel was only half full. I liked it, we had a good time, but all the tourist hotels appear to be hurting. Nice swimming pool.

6/10 Okay

Frank, Canada

Liked: Cleanliness
Disliked: Staff & service
honest and detailed impressions :)
Let's make this clear, YOU ONLY PAY FOR THE VIEW! I had a normal to small usual hotel room, with a balcony. If you can't get a sea view, try another hotel. Its expansive because of the location, absolutely not because of the services. We had no toilet paper, no towels, climatisation did not work, broken television, etc. BUT, what a view... It was awesome, we spent the entire night watching at the boulevard under us with the Atlantic in the backgroud. a lot of noise, cars klaxoons, activity. You can feel the city living its course! There is also a nice and calm pool area on the second floor.

8/10 Good

lady fatima, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel. Great Location, fabulous staff
Our stay at this hotel was very comfortable and felt very safe. The staff were very helpful indeed and the amenienties were very good too i.e the resturanst, pool. The breakfast provision was great. A real good stay for the whole family. cleanliness of the room could be with a little more effort and that would be my only complaint. The location was ideal! the area was very cosmopolitan and we were within walking distance to the attractions, resturants, beach or the pool park. A good stay if you're with the family or single or couples. We would definiatly stay there again.

2/10 Terrible

Asian, America

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel, awesome location
Staff was very rude; the hotel unkept. Location ideal due to proximity of the beach, restaurants, and etc. Would not recommend.

8/10 Good

Binibrahim, Jeddah

Liked: Cleanliness
normal
Not bad, but it doesn't deserve to 4 stars really

2/10 Terrible

miz, NY

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
TERREBLE RECEPTION
Really not recommended I stayed in last night in this hotel hotel and I regretted it. The lady in reception is terrebly not the right person to have in hotel, not welcoming at all, not organized... great risk of loosing your documents if leave it with them on the reception at the check in...(crazy). Lot of people having problems with rooms, keys, .... There are much better hotels to stay in just around this one.... NOT recommended

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
morocco mall
is fine for 2 days, beach is 5 min walk, morocco mall is 10 min taxi ride which has many shops imax etc. surrounding area many cafes, restaurants, night clubs etc...la corniche is 5/6 kms away from the casablanca centre.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Swiss - very unclean
the hotel room was a great size, however we were very disappointed with the cleanliness of the hotel. on this basis alone i would not recommend it to others, the room and bathroom was in a discussing state

6/10 Okay

Verified traveller

Hotel Suisse Location
The one negative was the location of the hotel. It was in a tourist area where you have resturants and can walk to the beach, but is a long distance from the Madena and other things we wanted to go to. Although the taxi's were not expesive, it would have been nice to be closer to those areas. Note: It was aslo a challange to communicate with the staff. Since all of us are english speaker, it was difficult to find someone who could speak English. Note: We exected this on the trip, but it did have it's challanges at the hotel Overall a nice hotel, the locations was the main issue.

2/10 Terrible

Tom, Ireland

Disliked: Cleanliness, staff & service, property conditions & facilities
Looks good on Picture ..not in real life
This hotel is an example of nice to look at pictures. It must have been a really nice hotel years ago but now is in need of a general make over. It is not 4* but possibly a 2+. The hotel lobby is shabby with the once nice leather sofas worn with holes in them. The hotel lifts are to say the least slow and old. The corridors in the hotel are dirty and need a clean paint. The downstairs bar area at one point would have been beautiful but the glass roof now leaks. I didnt eat in the restaurant apart from breakfast which was a very poor buffet made up of a lot of sticky bread. It was again badly fitted and needed a good update. The bedroom was a good size but the wind howled through the balcony door when shut and locked. Usually there is a good staff to make up for the hotel lacking in other areas but unfortunately this wasn't the case in the main apart from a couple who went out their way to help. From the general manager to the front desk staff there was a bad attitude. Lots of promises and no action. The general manager when approached was full of nice excuses but his staff had no respect for him either. I would not recommend this hotel unless you stayed there for a very cheap price with your eys shut.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

6/10 Okay

NG, hk

Disliked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very is located at a very convenient location close to to the sea,caffees,resturants and many other interesting places. The staff very helpfull,good dinning and breakfast facities.

6/10 Okay

Joanne, Ontario, Can

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel Suisse Casablanca
The Hotel was lovely for the most part. Unfortunately my husband and I both experienced extremely rude service at the front desk by one individual. At two separate occasions we were shouted at by a male attendant when we asked about a wake up call and paying the bill. This happened on the evening of March 30. We were shocked and for this reason we would never recommend this hotel to anyone.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Suisse:A place to relax and enjoy the view
Lovely place ,with the touch of the exotic Morocco. The seaside so close and the walking area by the cornichre fantastic!!!!!!!!! Yumi breakfast . We will defenitely come back!

6/10 Okay

Gene

Liked: Cleanliness, staff & service, room comfort
Gene's
View of Ocean

2/10 Terrible

Samir

Business traveller
Disliked: Staff & service
Stayed 2 nights in Jan 2020

6/10 Okay

andrea, Frankfurt am Main

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Mangelhaftes Frühstück. Gut gelegen Zimmer in Ordnung
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Zufriedenstellend für einen kurzen Aufenthalt
zufriedenstellend

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
لايستحق نجمه واخده
النظافه متدنيه دورة المياه غير مجهزه وتحتاج صيانه الافطار غير جيد وغير متنوع

8/10 Good

Martin Antonio, las palmas

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
lits confortables
a ses bon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
que des bonnes

2/10 Terrible

gino, naarden

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
vreselijk
Hotel was erg smerig,personeel onbeschoft en niet hulpvaardig ontbijt alleen tomaat komkommer oude broodjes zwembad niet in werking, was nog niet schoongemaakt....... wifi werkt niet enz enz
dochekop
de vloerbedekking
kakkerlakeitjes
het ontbijt

2/10 Terrible

Leoni Ferdinando, Pesaro. Italia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
soggiorno di lavoro
Non capisco come possano dare 4 stelle ad un hotel che non ne merita neanche 3. Per predisporre la fattura, con nominativo errato, venti minuti e così mi hanno fatto perdere il treno. Personale completamente impreparato e ambiente squallido. Televisione del 1980 con canali solo arabi e francesi. Da chiudere.

2/10 Terrible

salah, orleans

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
FUYER
Malheresement pour les personnes présentes ce jour a la réception 05/11/2013 (23h00) j'ai mes parents qui sont marocains donc je comprends bien voir tres bien le marocains .. des notre check in les 2 homme et la femme présente ne nous salu pas ni du regard ni d'un geste amical ! La femme assise a jouet sur son portable dit a ses colegue quel a tro travailler dans la soiree donc quel ne soccupera pas de nous ... ce quel a appliqué assez rapidement en allant sasseoir sur les fauteuil du hall 76 euros pour la chambre sur hôtels.Com 40 euros de supplement a l'arrivee je ne sais pas pourquoi ou je payer ou je fesait demi tour

2/10 Terrible

maria jose, MJ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gute location
Die Mitarbeiter oder besser gesagt die Mitarbeiter an der Rezeption haben nicht das gemacht was die versprochen haben . Die sagten immer yes Sir aber zwei seconde später haben vergessen was sie gesagt haben

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Julie, niort

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
aucun service !
nous avons séjourné 1 seule nuit à l’hôtel suisse de casa fin août 2013. c'est un beau et grand hôtel, c'est propre, mais le personnel n'est vraiment pas aimable et le service laisse à désirer... lorsque nous sommes arrivés, le personnel était dépassé, on a dû patienter presque 3/4 d'heure pour qu'ils téléphonent à Expédia car ils avaient égaré notre réservation, ensuite on a eu une chambre différente de celle prévue, il n'y avait qu'1 serviette dans la salle de bain, il manquait le lit bébé que nous avions demandé lors de la réservation... nous sommes redescendus à la réception pour demander serviettes et lit bébé car le téléphone ne fonctionnait pas... puisque nous allions à un mariage, nous avons demandé s'ils pouvaient nous prêter un fer à repasser, ils ne pouvaient pas... nous sommes rentrés tard du mariage (4h) et avons été réveillés 2 fois le lendemain matin (9h et 9h30) par la femme de ménage qui est entrée dans la chambre avec sa clef électronique sans frapper... bon, ils ont quand même été sympas car lorsque nous sommes arrivés à la salle des petit-déj à 11h elle était fermée mais ils ont quand même accepté (en râlant !) de nous donner un thé/café et quelques viennoiseries pour que l'on puisse manger un petit quelque chose avant de partir... par contre, même si la chambre était propre, nous avons trouvé un petit cafard dans le lit bébé (il devait être stocké dans une remise...)... nous ne sommes pas difficiles d'habitude, mais là, ça fait beaucoup !!!

10/10 Excellent

Nada, Maroc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
L'hôtel se situe à côté de la Corniche, c'est déjà un point fort si vous voulez nager, les chambres sont propres, calmes, les gens qui se trouve à la réception sont gentils !

6/10 Okay

mouane, dardilly

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
petit déjeuner très bien mais sinon cet hôtel est vieux et mériterai un grand rajeunissement

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Uitstekend
Prima

2/10 Terrible

Freddie, Sweden

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible staff
I am an experienced traveler, i travel 5-10 times per year, both privately and with work. I have never been this badly treated ever at any hotel. Arriving with my girlfriend in the middle of the night to the hotel the staff refused to let my (jewish) girlfriend stay in the same room as me. They claimed i booked a double room for one person, not two. The guy at the reception was extremely rude and called her names that are not suitable for printing. I had to pay, in total 2900 DIM extra for us to stay together. More over i was declined breakfast one morning. They forgot both toilet paper and towels some days. The hotel it self is big, but very torn down. Not very clean and I normally don't mind that, but here it was too much. The rooms are big though, but some (the one's with sea view) have a very trafficked road outside and no sound isolation to talk home about. Over all, this was, by far, the biggest disappointment in my travel life.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
für eine Nacht okay
Das Hotel hat Potential, ist leider ein wenig vernachlässigt.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Muito agradável. O hotel necessita de algumas reformas. O serviço no restaurante também necessita de mais organização para não ser tão lento. Enorme simpatia de todos os colaboradores do hotel.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Bad place
The people at the reception are very unpolite. I don't advice this hotel at all

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erwaertungsvollstäntigkeit
Ist nur Enpfehlungswert.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
good location
It was very good indeed.

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Valutazione Hotel Suisse
Hotel situato in luogo tranquillo e turistico. Consigliato anche per chi non ha esperienza in questo Paese. Vicino a ristoranti, locali notturni sotto stretto controllo delle forze dell'ordine. Slt

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un peu tristounet
L'hôtel est bien situé, la vue côté océan sympa. Par contre, il est tristounet et un poil glauque.

8/10 Good

Thierry, dunkerque

Liked: Staff & service, room comfort
Hotel suisse sur corniche
Hotel qui a besoin de renovation, ses beaux jours sont derriere lui. Sa taille est tellement imposante que le chantier sera gigantesque. personnel aimable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel Bellerive
Bon séjour, mais une grosse remarque quand même. Nous avons apprécié qu'un ordinateur avec connection Internet soit mis à disposition de tous les clients. Cependant, il faudrait dire à l'administrateur réseau de faire attention à fermer sa session avant de quitter l'ordinateur, celà evitera que tout le monde, surtout les enfants, vois les photos de femmes dénudées mis sur son fond d'écran. C'est d'autant plus choquant que dans ce pays musulman, les femmes se baignent habillé pour ne pas se montrer en maillot de bain...