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Reviews of The Millers Arms

4 out of 5
The Millers Arms
2 Mill Lane, Canterbury, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 591 out of 1003 reviews" "
Rating 8 - Good. 328 out of 1003 reviews" "
Rating 6 - Okay. 72 out of 1003 reviews" "
Rating 4 - Poor. 12 out of 1003 reviews" "
Rating 2 - Terrible. 0 out of 1003 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

moetaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and value for money
Stayed 2 nights in May 2024

10/10 Excellent

Pui Ki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious, good breakfast and nice staff
Stayed 1 night in May 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location and all you could need for a one night stay. Great breakfast too
Stayed 1 night in May 2024

10/10 Excellent

Ruchika

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Food was ammmaaazzzziiinnng!!!!
Stayed 1 night in May 2024

10/10 Excellent

Adenike

Travelled with family
Liked: Staff & service
Friendly staff and dinning area beautiful
Stayed 1 night in Apr 2024

10/10 Excellent

Rita

Travelled with partner
Friendly, welcoming staff, comfortable, clean room, and perfect location for our trip to the Marlowe theatre, and discovering what Canterbury has to offer.
Stayed 1 night in Apr 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay here, would definitely recommend and will be returning!!
Stayed 1 night in Apr 2024

8/10 Good

Arvie

Liked: Cleanliness, staff & service, property conditions & facilities
It is good place but sometimes it is noisy outside.
Stayed 3 nights in Apr 2024

10/10 Excellent

lester

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again nice location great full English cooked perfect. Parking is over the road 1 minute walk and is £12 for 24h Pay at the hotel not in the carpark. There is EV charging in the carpark. 5 minute walk to the Cathedral, Sops and restaurant's.
Stayed 2 nights in Mar 2024

6/10 Okay

Nicholas P

Stayed 1 night in Feb 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all lovely and very helpful. Fantastic breakfast, dinner and bar.
Stayed 2 nights in Feb 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, got everything you need.
Stayed 1 night in Feb 2024

10/10 Excellent

Arie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, room comfort
Comfortable hotel.
Very central location in Canterbury. Clean, well equipped rooms. Fair decorative condition, but looking a bit tired in places. Very helpful, friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely central place to stay in Canterbury
Lovely hotel. Clean and the service was excellent.
Stayed 2 nights in Feb 2024

10/10 Excellent

HUA

Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Feb 2024

10/10 Excellent

Louise

Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good and bad
Stayed here before many years ago so chose again. Staff very friendly. Arrived Sunday teatime and no food available. Good job I brought a picnic! Room very small but bed clean and comfy. Single glazed windows were draughty and I could hear the river. Spiders and cobwebs on the blinds and walls. Bathroom walls were dirty and shelf was broken. Lack of toilet roll but nice smellies. Room is in dire need of decoration. Must have had a leak at some point because there were water stains down the walls. Tea and coffee good and also a tv. Wasn’t a bad stay but could have been soooo much better. If I’d have paid out my own pocket for this room, I’d have been disappointed. Glad it was just for the one night
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ok for a night, delayed check in
We only stayed one night and check in was delayed. Bags were stored at the bottom of stairs as opposed to being more securely located. Whilst check in was for 2pm, nearing 3pm the room still wasn't ready and it would have been nice to have been offered drinks whilst we waited. We didn't get to the room until gone 15:15 and needed to join a wedding party at 16:00 so not the most relaxing start. Room was very small, but functional. Toilet seat wasn't fixed properly. The wardrobe was fine but had two drawers - one taken up by extra blankets and empty packaging. There was the remnants of one toilet roll from last occupants and only one small other roll although staff were fine to supply extras. Breakfast was really tasty. Good choice from a menu. No cereals, continental or selection of juices (just one orange juice) with anything else to be charged (although chef accommodated change to apple juice - small amount, lots of ice though). Felt costs were being very much managed which is not a bad thing, but when spills to customer - not so good. Staff very friendly, pub really nice and great location. The room was fine for a night, but I feel needs some tlc and more cleaning staff to turn rooms quicker.
Stayed 1 night in Jan 2024

10/10 Excellent

Ian

Liked: Staff & service, property conditions & facilities
We stayed over with 3 other couples, as part of a late Christmas do. Check in was quick and painless. Parking in the car park.oppsoite, which is
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location , good service, unclean toilets.
Well located, few minutes from centre of Canterbury and train station. Efficient check-in and millers room good size. Breakfast was also very good. However cleanliness of bathroom and plumbing were an issue. En suite was not properly clean, dusty corners, splashes of soap on walls , filthy toilet brush. Shower was a disaster, water streamed everywhere and really needs examination. In the morning it was clear public toilets had not been cleaned overnight and remained in the same state when we returned later in the afternoon. Could be really nice but need to sort cleaning and plumbing.
Stayed 1 night in Dec 2023

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay here. The B&B is in a great location. Thank you!
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Carolyn

Stayed 1 night in Dec 2023

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overnight stay for Marlowe Theatre
Stayed 1 night in Nov 2023

10/10 Excellent

Elsa

Stayed 3 nights in Nov 2023

6/10 Okay

Charlotte

Stayed 1 night in Nov 2023

10/10 Excellent

Nicky

Stayed 1 night in Nov 2023

10/10 Excellent

Nicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. We loved breakfast and everyone was super friendly and helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with a great breakfast. Parking is chargeable in the next door council car park, but cheaper for hotel guests. For the price, I couldn’t fault the stay… would definitely recommend.
Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Stayed 1 night in Oct 2023

8/10 Good

Pui Fong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Barbara

Stayed 3 nights in Jul 2023

10/10 Excellent

Linda, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Good food in the pub, nice breakfast. Excellent location.
Stayed 1 night in Oct 2023

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stsy
Stayed here for 2 nights. Easy to find from Railway Station. Staff really friendly and helpful. The room was clean and very comfortable. Breakfast was freshly cooked for you with a good choice. Would recommend
Stayed 2 nights in Oct 2023

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Oct 2023

8/10 Good

Craig

Stayed 1 night in Oct 2023

6/10 Okay

Tony

Travelled with partner
Liked: Staff & service
Room cold windows dont shut properly condensation on the windows. Mattress needs replacing. The room was called millers
Stayed 3 nights in Oct 2023

8/10 Good

Sylvia, Denver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good. Room was fine for my needs.
Stayed 1 night in Oct 2023

8/10 Good

Colin

Stayed 1 night in Oct 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meals were wonderful.
Stayed 2 nights in Sep 2023

8/10 Good

Charlotte

Stayed 1 night in Sep 2023

10/10 Excellent

Christian

Stayed 1 night in Sep 2023

10/10 Excellent

Stephen

Stayed 1 night in Sep 2023

8/10 Good

Lloyd A, Ahwahnee

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The location is lovely with the river and running water. The pub/restaurant is very quaint and the food is excellent. However, the carpets going up the stairs and into the room is very dirty.
Stayed 3 nights in Sep 2023

10/10 Excellent

A d

Stayed 1 night in Sep 2023

10/10 Excellent

Victoria

Stayed 1 night in Aug 2023

10/10 Excellent

Antonis

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place. Clean and managed well.
Stayed 1 night in Aug 2023