6/10 Okay
Bernadine
22 May 2024
Liked: Cleanliness, staff & service, amenities
There were several minor issues. We have stayed many times in this resort, but this time, it seems to have changed some. There are coffee pods in the room, but not coffee machine nor kettle. No wine or spirits in the room anymore. I know it is just a matter of ordering room service, but it would take 45 min to get delivery. It is a big hotel, and these things can take time, just an observation. The biggest issue was a lack of air conditioning. The rooms were fine, it was the common areas that were hot. The bars and restaurants were uncomfortable, because of this. That said, the one consistent thing in the secrets, is the friendliness and hospitality of the staff. All very good.
Bernadine
Stayed 7 nights in May 2024