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Garza Blanca Resort & Spa Cancun - All Inclusive

5.0 star property
Luxury property on the beach, with 7 outdoor swimming pools
VIP Access

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your current months are May, 2024 and June, 2024.
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June 2024

Garza Blanca Resort & Spa Cancun - All Inclusive

Photo gallery for Garza Blanca Resort & Spa Cancun - All Inclusive

Exterior
Free Upgrade Mousai Cancun - All Inclusive | Premium bedding, down duvets, minibar, in-room safe
Room amenity
Lobby sitting area
Free Upgrade Mousai Cancun - All Inclusive | Bathroom | Separate bathtub and shower, rainfall showerhead, free toiletries

Overview of Garza Blanca Resort & Spa Cancun - All Inclusive

Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Check out the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Popular LocationPunta Sam Ferry Terminal9 min walk
  • Popular LocationPunta Sam Beach9 min walk
  • Popular LocationPlaya Mujeres Golf Club8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)36 min drive
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Room options

View all photos for Junior Suite Swim Up 1 King Bed - All Inclusive

Terrace/patio

Junior Suite Swim Up 1 King Bed - All Inclusive

Highlights

Furnished patio
Private plunge pool
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Full-sized fridge/freezer
Smart TV
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite - All Inclusive

Premium bedding, down duvets, minibar, in-room safe

Two Bedroom Suite - All Inclusive

Highlights

Balcony
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 170 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for One Bedroom Swim Up - All Inclusive

One Bedroom Swim Up - All Inclusive | Premium bedding, down duvets, minibar, in-room safe

One Bedroom Swim Up - All Inclusive

Highlights

Furnished patio
Separate dining area
Separate sitting area
Private plunge pool
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
  • 116 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Ocean View - All Inclusive

Premium bedding, down duvets, minibar, in-room safe

Two Bedroom Ocean View - All Inclusive

Highlights

Balcony
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 170 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom Ocean View + Robin Thicke Concert

Premium bedding, down duvets, minibar, in-room safe

Two Bedroom Ocean View + Robin Thicke Concert

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom Ocean View + Elle King Concert

Premium bedding, down duvets, minibar, in-room safe

Two Bedroom Ocean View + Elle King Concert

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Ocean View Junior Suite + Elle King Concert

Premium bedding, down duvets, minibar, in-room safe

Ocean View Junior Suite + Elle King Concert

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View 1 King Bed - All Inclusive

Premium bedding, down duvets, minibar, in-room safe

Junior Suite Ocean View 1 King Bed - All Inclusive

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Loft - All Inclusive

Three Bedroom Loft - All Inclusive | View from room

Three Bedroom Loft - All Inclusive

Highlights

Balcony
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 447 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for One Bedroom Ocean View + Robin Thicke Concert

Premium bedding, down duvets, minibar, in-room safe

One Bedroom Ocean View + Robin Thicke Concert

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Ocean View - All Inclusive

Premium bedding, down duvets, minibar, in-room safe

One Bedroom Ocean View - All Inclusive

Highlights

Balcony
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 116 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite + Robin Thicke Concert

Premium bedding, down duvets, minibar, in-room safe

Ocean View Junior Suite + Robin Thicke Concert

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Up 2 Queen Beds - All Inclusive

Premium bedding, down duvets, minibar, in-room safe

Junior Suite Swim Up 2 Queen Beds - All Inclusive

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View 2 Queen Beds - All Inclusive

Premium bedding, down duvets, minibar, in-room safe

Junior Suite Ocean View 2 Queen Beds - All Inclusive

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 2 Queen Beds - All Inclusive

Premium bedding, down duvets, minibar, in-room safe

Junior Suite 2 Queen Beds - All Inclusive

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Ocean View + Elle King Concert

Premium bedding, down duvets, minibar, in-room safe

One Bedroom Ocean View + Elle King Concert

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite 1 King Bed - All Inclusive

Premium bedding, down duvets, minibar, in-room safe

Junior Suite 1 King Bed - All Inclusive

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Ocean Front - All Inclusive

Three Bedroom Ocean Front - All Inclusive | Premium bedding, down duvets, minibar, in-room safe

Three Bedroom Ocean Front - All Inclusive

Highlights

Balcony
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 403 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for One Bedroom Suite - All Inclusive

Premium bedding, down duvets, minibar, in-room safe

One Bedroom Suite - All Inclusive

Highlights

Balcony
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 116 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Free Upgrade Mousai Cancun - All Inclusive

Free Upgrade Mousai Cancun - All Inclusive | View from room

Free Upgrade Mousai Cancun - All Inclusive

Highlights

Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Villa del Palmar Cancun All Inclusive Beach Resort & Spa
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8.8 out of 10, Excellent, (1117)
The price is ₹30,924
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About the area

Punta Sam

Located in Punta Sam, Garza Blanca Resort & Spa Cancun - All Inclusive is on the Strip and on the beach. Cancun Mall and La Isla Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and Turtle Beach. Travelling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Garrafon Natural Reef Park.
Visit our Punta Sam travel guideOpens in a new window

What's nearby

  • Punta Sam Ferry Terminal - 9 min walk
  • Punta Sam Beach - 9 min walk
  • Playa Mujeres Golf Club - 8 min drive
  • Terminal Marítima Isla Mujeres - 78 min drive
  • North Beach - 88 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 36 min drive

Restaurants

  • Hiroshi Bar - 2 min walk
  • Caprichos Villa del Palmar - 7 min walk
  • Blanca Blue - 2 min walk
  • Restaurant Marina "Las Jaibas - 4 min drive
  • El Suspiro - 7 min drive

About this property

Garza Blanca Resort & Spa Cancun - All Inclusive

Luxury all-inclusive property by the sea
Take advantage of free water park access, a beach bar and a poolside bar at Garza Blanca Resort & Spa Cancun - All Inclusive. This property is a great place to bask in the sun with a white sand beach, free beach cabanas and beach massages. Indulge in a body treatment, a massage and a facial at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Mediterranean cuisine and more. Yoga classes are offered at the gym; other things to do include beach yoga and beach volleyball. Free in-room WiFi is available to all guests, along with a corner/local shop and a terrace.
You'll also enjoy perks such as:
  • 7 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking, valet parking and extended parking
  • A round-trip airport shuttle (surcharge), multilingual staff and beach towels
  • Tour/ticket information, concierge services and a gift shop
  • Guest reviews say good things about the dining options, bar and breakfast
Room features
All 452 rooms boast comforts, such as private outdoor hot tubs and 24-hour room service, as well as thoughtful touches, such as premium bedding and pillow menus. Guest reviews highly rate the cleanliness, size rooms at the property.
Extra amenities include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding and down duvets
  • Rainfall showers, separate baths/showers and toilets with electronic bidets
  • Griddles, daily housekeeping and phones

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

On-site entertainment and activities
Theme parties

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • Bocados
  • Hiroshi
  • The Food Truck
  • The Snack

Things to do

  • 3 spa tubs
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Shopping centre

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • In-room accessibility
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 9 floors
  • Building
  • Built in 2020
  • Communal living room
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels

Entertainment

  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Griddle
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a security system and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Villa Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Palmar Cancun Beach Spa Playa Mujeres
Resort Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Playa Mujeres Villa Del Palmar Cancun Beach Resort Spa Resort
Villa Palmar Cancun Beach Resort Spa
Villa Palmar Cancun Beach Spa
Resort Villa Del Palmar Cancun Beach Resort Spa
Palmar Cancun Spa Mujeres

Frequently asked questions

Does Garza Blanca Resort & Spa Cancun - All Inclusive have a pool?

Yes, this property has 7 outdoor pools and a children's pool.

How much does it cost to stay at Garza Blanca Resort & Spa Cancun - All Inclusive?

As of 29 Apr 2024, prices found for a 1-night stay for 2 adults at Garza Blanca Resort & Spa Cancun - All Inclusive on 12 May 2024 start from ₹44,647.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Garza Blanca Resort & Spa Cancun - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Garza Blanca Resort & Spa Cancun - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Garza Blanca Resort & Spa Cancun - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Garza Blanca Resort & Spa Cancun - All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Garza Blanca Resort & Spa Cancun - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Are there all-inclusive benefits at Garza Blanca Resort & Spa Cancun - All Inclusive?

Yes, the property is all-inclusive. Activities include bartending classes, cooking classes, dance classes and more.

Where is Garza Blanca Resort & Spa Cancun - All Inclusive located?

Nestled on the beach, this Punta Sam property is within a 10-minute walk of Punta Sam Ferry Terminal and Punta Sam Beach. Mujeres Beach and El Meco Archaeological Site are also within 2 miles (3 km).

Garza Blanca Resort & Spa Cancun - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 410 out of 577 reviews" "
Rating 8 - Good. 90 out of 577 reviews" "
Rating 6 - Okay. 34 out of 577 reviews" "
Rating 4 - Poor. 20 out of 577 reviews" "
Rating 2 - Terrible. 23 out of 577 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tamesha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Butler and all serveres people from the food truck and pool I mean everyone was exelent and they take care of you as family
Stayed 3 nights in Apr 2024

6/10 Okay

enagha enyong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was noisy from the top as there was a lot of disturbance from the top of the 9th floor. Our restaurant booking was slow, and couldn’t even get to dine in most. Yuri our Butler went out of her way to help make my daughters birthday beautiful. Many times, there was as miscommunication between other staff. For example, I booked a beach birthday dinner and upon check out, I had a charge for it on my bill. I had to show my receipt again as they were charging me like I didn’t pay before arrival. But overall a very beautiful resort. Could use some more communication from front desk staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was Great, and beautiful, but major negative was the timeshare presentation, which is a huge waste of time.
Stayed 9 nights in Apr 2024

10/10 Excellent

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garza Blanca was absolutely fantastic! The food was incredibly delicious, the room upgrade was superb, and the butler service was outstanding. Ismerai, Patty, and Landa made us feel so welcomed and provided amazing service. The only downside was the absence of music; I wish this resort offered more live music options.
Stayed 4 nights in Apr 2024

10/10 Excellent

TaShuna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was great! We really loved our butlers Yuri and Josue. They made sure to text us the daily activities and also kept in contact with us throughout our day to assist us with anything we needed. We didn’t have to pick up the phone and call the front desk because Yuri and Josue were always there to assist us. Our room was so clean and beautiful. The food on the property was delicious. We had reservations for dinner every night so there was no wait. We just wished the beach wasn’t so rocky and there was more nighttime entertainment, but overall, we had a very great time at Garza Blanca!!
Stayed 5 nights in Apr 2024

10/10 Excellent

Michael Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

jeimmy, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, we didn’t want to come back home. We will definitely be back soon 🙏. Special shout out to Arcos our butler, Juan Carlos breakfast. Pool, Aaron, Alexander, bartender reception, Cindy and Jesus , Carolina recepción - everyone was amazing.
Stayed 1 night in Apr 2024

4/10 Poor

Dan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed for 6 nights as a family. Pools close at 8. Nothing to do. Kids bored. No entertainment. Restaurants were delicious. However, we didn't know to book weeks in advance. So we got dinner at 9 or 9:30 every night. Staff never really explained how anything worked until it was too late. They got our room wrong. So one of my teen girls had to sleep on a little rollaway bed. Then we lost a whole day while they kicked us out of the old room to get us our new room... at 5pm. Had to have all of our luggage out of the old room at 10 am. They cater to the elite (timeshare) people. We got kicked off the beach even though the elite guests weren't using the chairs. Very disrespectful. Made us feel like second class even though the trip costs us $20k and we upgraded everything. The hotel was nice, but we will never go back. It was boring and overpriced. Very disappointing.
Stayed 6 nights in Mar 2024

10/10 Excellent

Ninos, skokie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I just got backing from spending a week at Garza Blanca. I couldn't believe my eyes when we arrived to the resort, its beautiful! The rooms are very spacious we stayed in a lbdrm suite. The ocean view we had from our balcony was truly breathe taking. We had our own butler that was a nice experience his name is Luis, he made our trip more enjoyable by helping us book our dinner reservations and any activities that we would be joining throughout the week. Speaking of dinner reservations I must say that the food did not disappoint whether it was breakfast,lunch or dinner. The servers are kind, helpful and respectful which isn't always the case in some resorts. I would also like to mention Jesus & Edwin in the lobby bar, their drinks 10/10 and the service was great! Overall the resort was clean including the pools and we can't wait to go back and visit the adults only hotel. Thanks to Claudia and Ana for also being very helpful.
Stayed 6 nights in Apr 2024