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Reviews of Caribe Internacional

3 out of 5
Caribe Internacional
Cancun, QROO

Reviews

6.0
Rating 10 - Excellent. 88 out of 695 reviews" "
Rating 8 - Good. 174 out of 695 reviews" "
Rating 6 - Okay. 180 out of 695 reviews" "
Rating 4 - Poor. 115 out of 695 reviews" "
Rating 2 - Terrible. 138 out of 695 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
air good
Stayed 4 nights in May 2024

2/10 Terrible

Gladys

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
As soon as you get in the smell is really bad like wet carpet húmed I wouldn’t recommend to no one Run away from this place
Stayed 1 night in Feb 2024

6/10 Okay

Agustin

Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Good. But area not nice.
Stayed 1 night in Jan 2024

4/10 Poor

Jennifer

Travelled with partner
Very clean and spacious. Noise from the road and hallways/ other rooms terrible, especially at 3:00 a. M., not hotels fault but made for a terrible stay. No glasses in room. Fumigation at 7:15, while having breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

ERNESTO

Stayed 1 night in Aug 2023

10/10 Excellent

Sergio

Travelled with group
Liked: Cleanliness
Stayed 1 night in Jul 2023

8/10 Good

jarett

For price point all was to be expected, shower was surprisingly hot and good pressure. The rooms are a bit outdated, but bed was firm and clean
Stayed 1 night in Jul 2023

8/10 Good

manuel

Stayed 1 night in Mar 2023

2/10 Terrible

RAJESH

Disliked: Cleanliness, amenities, property conditions & facilities
Not at all clean

2/10 Terrible

Manuela

Disliked: Amenities, property conditions & facilities

6/10 Okay

Leticia

Travelled with partner
Disliked: Property conditions & facilities
Extremly limited parking. The property is old and everything is run down. Its clean but since the property is so not taken care off looks extremely dirty. In an area in by the front entrance they have a bunch of old broken items that make the place look horrible. The area around is also not the best place. Alot of abandoned places
Stayed 3 nights in Aug 2022

6/10 Okay

Karina

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The place has good location but the place needs renovation and the air conditioning was dropping water all the time and make the floor slippery
Stayed 1 night in Jul 2022

6/10 Okay

LOREN WILLIAM, Minot

Travelled with partner
Disliked: Amenities, property conditions & facilities
Pigeon poop all over the little balconies!
Stayed 15 nights in May 2022

2/10 Terrible

Geraldine Angelica

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nada
Stayed 2 nights in Apr 2022

8/10 Good

Carolina

Travelled with group
Liked: Staff & service
It was ok to rest and spend the night after a long day!
Stayed 1 night in Mar 2022

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop over option
Stayed 1 night in Feb 2022

10/10 Excellent

Kira

Liked: Cleanliness
Stayed 1 night in Jan 2022

2/10 Terrible

MOSHOOD

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel doesn't have hot water. i had no shower for 6 days. There is horrible smell in the room . The smell is sort of drainage smells. The Internet doesn't work in the room and the staff only speaks Spanish. The hotel is over priced and dirty . Please add more few dollars to stay in proper hotel. Avoid Caribe International at all cost
Stayed 5 nights in Dec 2021

2/10 Terrible

MOSHOOD

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Caribe International and i couldn't shower for 6 days . No hot water and the bathrooms smells of drainage. No Internet in the room ,only at reception and the staff only speaks Spanish. The hotel is the worst have ever stayed. i would not return here never. i would advise people to stay away. its horrible
Stayed 1 night in Jan 2022

2/10 Terrible

Michal

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst car rental experience so far in my life
Stayed 1 night in Jan 2022

2/10 Terrible

Silvia

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible, noisy and location not safe!
I reserved for 1 night a room with 2 beds, I’m assuming I forgot to select 2 persons and it was showing only 1 in the reservation. The front desk associate charged me for the extra person. Hotel is NOT as shows in pictures. Room had a bad smell! It was extremely noisy during the night, outside the hotel and people passing by in the hallway. To get to the hotel from the ADO bus station, one needs to walk through dirty streets, it doesn’t feel safe at all.
Stayed 1 night in Dec 2021

10/10 Excellent

Mirtha

Stayed 7 nights in Nov 2021

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2021

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i stay only one night in this hotel . is terrible
Stayed 3 nights in Nov 2021

4/10 Poor

Monica

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Close to everything
Stayed 3 nights in Oct 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
????? Sucks
Stayed 14 nights in Jul 2021

8/10 Good

Verified traveller

Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2021

6/10 Okay

Peter

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
This is a good value budget hotel, it is clearly seen better days as the rooms are a little shabby, cleanliness overall was pretty good. The desk staff aren’t particularly helpful, I got charged for an early check-in which considering the room was ready was a little disappointing. Part of the reason staying at this hotel was to sit around the pool only to find that the sunbeds shown in the photographs were no longer there, when I asked I was told “it is broken”... I know it shouldn’t be a big deal whilst you’re on vacation, but the Wi-Fi really didn’t work, I get it, it shouldn’t be that important but if wifi is advertised it should work in my opinion. You could receive an email or two that was about it try streaming something and forget about it. All that said this is a budget hotel in a good location and still pretty good value for money..
Stayed 6 nights in Mar 2021

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2020

10/10 Excellent

Roland Thomas

Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2020

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

2/10 Terrible

Jose, New york

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Is the worst hotel where I stay, the hotel is old and smell so bad, not internet in the rooms, and the people who work there so rude, I never ever come back again, bad really bad experience 😡😡😡
Stayed 7 nights in Oct 2020

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Stayed 8 nights in Mar 2020
Response from Hotel Caribe Internacional on 8 Apr 2020
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

8/10 Good

Gemma, Andover, England

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location meant we could explore both the downtown as well as the hotel zone
Stayed 7 nights in Mar 2020
Response from Hotel Caribe Internacional on 15 Mar 2020
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Good locatioon. But we were not greeted very nice upon arrival.
Stayed 1 night in Feb 2020
Response from Hotel Caribe Internacional on 7 Mar 2020
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

6/10 Okay

Ken, Canada

Travelled with partner
Liked: Staff & service
The hotel is quite old but was a good value for the buck. It was within walking distance to the bus terminal for trips throughout the Yucatan. We went to Holbox Island for a week after our stay at the hotel.
Stayed 1 night in Jan 2020
Response from Hotel Caribe Internacional on 28 Jan 2020
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

4/10 Poor

Wendong

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Loud music downstairs will rock your world!
Do Not stay here, or you will be rocked by the loud music downstairs whole night till 7AM! I can practically feel the shaking of the music in my room, I wonder why nobody else posted this problem, otherwise I will never book this hotel. Also there is no WIFI in the room, only in the lobby. Even there WIFI is like Hiccups, on and off, come and go, very unstable. I usually don't write bad reviews, even I am usually happy to stay at Hostels. But this hotel really caught my attention. You have been warned!
Stayed 3 nights in Dec 2019
Response from Hotel Caribe Internacional on 26 Dec 2019
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

8/10 Good

Rodney, Edmonton AB. Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The best thing about the hotel is it’s Price. Next it is close to the bus terminal and nice restaurants and other activities. The staff was friendly. However Wi-Fi is only available in the lobby. Make sure you ask for The Wi-Fi that matches Apple products if you have an iPhone or iPad. They have two WiFi one does not work well with Apple. This is our second time staying there and we stayed for two weeks. We will almost certainly stay again.
Stayed 14 nights in Nov 2019
Response from Hotel Caribe Internacional on 26 Dec 2019
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

6/10 Okay

Jean-louis

Muy regular
El hotel es muy regular, habia una fuga de agua que salia de la taza del baño, tambien las sabanas estaban con manchas pero la ubicacion estaba bien. Falta una buena remodelacion para quedar bien.
Stayed 1 night in Dec 2019
Response from Hotel Caribe Internacional on 10 Dec 2019
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
I liked that it is close to restaurants and supermarkets.
Stayed 6 nights in Dec 2019
Response from Hotel Caribe Internacional on 9 Dec 2019
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

2/10 Terrible

george, california

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worst place in cancun they have the parking on the back and they did not let me park my car only after 3 pm check in time so i had to leave the place for 1/2 hour because i was not able to park there until 3 terrible service and the staff very unfriendly
Stayed 1 night in Nov 2019
Response from Hotel Caribe Internacional on 6 Dec 2019
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There was nothing that was advertised except a pool, no restaurant, no coffee nook, no bar. The toilet was clogged...and they could not fix it. We had a reservation for three people and they tried to put us in a room with one double bed. It was very disappointing; it will not happen again.
Stayed 1 night in Oct 2019
Response from Hotel Caribe Internacional on 2 Nov 2019
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

10/10 Excellent

Matan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Hotel Caribe Internacional on 3 Oct 2019
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is located in the center of the city, which was great. I didn't like that the WiFi is only available in the lobby
Stayed 2 nights in Aug 2019
Response from Hotel Caribe Internacional on 23 Aug 2019
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from Hotel Caribe Internacional on 11 Aug 2019
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.