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Reviews of Super 8 by Wyndham Calgary/Airport

2 out of 5
Super 8 by Wyndham Calgary/Airport
3030 Barlow Tr NE, 1/4 Mile N of Trans Canada, Calgary, AB

Reviews

7.2

Good

Rating 10 - Excellent. 316 out of 1003 reviews" "
Rating 8 - Good. 296 out of 1003 reviews" "
Rating 6 - Okay. 164 out of 1003 reviews" "
Rating 4 - Poor. 114 out of 1003 reviews" "
Rating 2 - Terrible. 113 out of 1003 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ameeta

Travelled with family
Liked: Property conditions & facilities
Great welcome at the reception , big and clean room
Stayed 1 night in May 2024
Response from Guest Services on 24 May 2024
Valued Guest,Thank you so much for taking the time to send us your feedback. We are delighted that you enjoyed your stay with us. We appreciate your stay and look forward to your next visit.

10/10 Excellent

Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Room was clean aside from an old stain on the wall next to the door. Convenient location with restaurants and convenience stores nearby. Would definitely stay again
Stayed 1 night in May 2024
Response from Guest Services on 23 May 2024
Valued Guest,Thank you so much for such a wonderful review you have of our hotel and of our staff. We are so glad to know that you had a great time with us and thank you so much for giving us a chance to prove to you how much we value your business. We do hope that you’ll get to visit us again soon.

8/10 Good

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late checking in and check out.
Stayed 1 night in May 2024
Response from Guest Services on 23 May 2024
Valued Guest,Thank you for your feedback. We are delighted that you enjoyed our excellent service and your stay here. We hope to see you again soon!

6/10 Okay

Abezyl

Liked: Staff & service
Disliked: Property conditions & facilities
Room smells moldy, we could hear the other tenants upstairs,the water coming out of the shower is not full (the rest doesn't go up of the shower.
Stayed 1 night in May 2024
Response from Guest Services on 23 May 2024
Valued Guest,We are sorry to read you were disappointed with your stay at our hotel. However, we did not hear about the issues while you were staying, we would have been more than happy to fix the issue if any. We would love for you to stay with us again and give us the chance to improve upon your stay.

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems clean and reasonable price
Stayed 1 night in May 2024
Response from Guest Services on 23 May 2024
Valued Guest,I appreciate the time you took to send us your feedback. I am happy to hear that you enjoyed your stay with us. I will share your review with our staff. I hope to see you again on your next visit to town!

10/10 Excellent

Davinder

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient for me
Stayed 1 night in Mar 2024
Response from Guest Services on 16 May 2024
Valued Guest,Thank you for your feedback. We are delighted that you enjoyed our excellent service and your stay here. We hope to see you again soon!

6/10 Okay

Xyleera

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was good, confortbale, clean etc. Breakfast was a major let down though... all yhat was available: Toast, muffins, donuts, gard boiled egg, yogurt. There was instant Oatmeal, however there was no water and the juice machine was broken. You had to ask the front desk to come turn the water on, under the sink, to access water, they said because it was leaking... but there was no one there the whole time, so most people just didnt get any breakfast.
Stayed 1 night in May 2024
Response from Guest Services on 16 May 2024
Valued Guest,Thank you so much for taking the time for sending us your feedback. I am glad that rooms were comfortable and clean and you enjoyed the stay. Noted your feedback about the breakfast, however we would like to apprise you that, Super 8 being a budget hotel, you must have found the breakfast option very limited. We will definitely look into the feedback about the juice machine, as we did not receive any complaints about it. We appreciate that you chose to stay with us during your trip and hope you will give us the opportunity to better serve you in the future.

6/10 Okay

Justin

Business traveller
Liked: Staff & service, amenities
A little rundown but not bad for work purposes. Suited my needs, a likttle out of the way for a family vaactuoj if you were in town for that
Stayed 2 nights in May 2024
Response from Guest Services on 16 May 2024
Valued Guest,Thank you so much for taking the time for sharing your feedback. Glad the hotel services suited your needs, we would love to know more in detail about the feedback, to address the issue in a better manner. I would like to thank you for sharing your thoughts and hope to see you in future with superior stay!

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
The service
Stayed 1 night in May 2024
Response from Guest Services on 16 May 2024
Valued Guest,Thank you so much for taking the time to send us your feedback. We are delighted that you enjoyed your stay with us. We appreciate your stay and look forward to your next visit.

8/10 Good

Suleiman

Liked: Cleanliness, staff & service, property conditions & facilities
It was good but staff were excellent.
Stayed 1 night in May 2024
Response from Guest Services on 8 May 2024
Valued Guest,I appreciate the time you took to send us your feedback. I am happy to hear that you enjoyed your stay with us. I will share your review with our staff. I hope to see you again on your next visit to town!

6/10 Okay

scott, ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok pkace cleen in bedroom
Stayed 1 night in May 2024
Response from Guest Services on 8 May 2024
Valued Guest,Thank you for your feedback. We are delighted that you enjoyed our excellent service and your stay here. We hope to see you again soon!

8/10 Good

Susan

Stayed 1 night in May 2024
Response from Guest Services on 6 May 2024
Valued Guest,Thank you for your feedback. We are delighted that you enjoyed our excellent service and your stay here. We hope to see you again soon!

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk attendant was very friendly and personable.
Stayed 3 nights in Apr 2024
Response from Guest Services on 6 May 2024
Valued Guest,Thank you for your feedback. On behalf of the entire staff, we are pleased to hear that you enjoyed your recent visit with us. We look forward to your return visit, so that we may again offer you our great service and accommodations.

6/10 Okay

Shivani

Travelled with group
Liked: Amenities
Disliked: Cleanliness
Check-in was quick and the gentleman was very helpful.The only thing i like to mention was the towels in the room were all damaged and have holes. When informed this to the night person and the morning staff they mentioned that yes there are some damaged towels as we are fully booked that’s why.
Stayed 1 night in Apr 2024
Response from Guest Services on 2 May 2024
Valued Guest,I apologize, that your experience did not meet your expectations. We make it a practice to share all our guest’s comments with our team. It is through comments such as yours that we work to help improve guests' experiences. I thank you for your stay and hope to see you in future!

10/10 Excellent

Samantha

Stayed 3 nights in Apr 2024
Response from Guest Services on 16 May 2024
Valued Guest,I appreciate the time you took to send us your feedback. I am happy to hear that you enjoyed your stay with us. I will share your review with our staff. I hope to see you again on your next visit to town!

10/10 Excellent

Davinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2024
Response from Guest Services on 24 Apr 2024
Valued Guest,Thank you for your feedback. On behalf of the entire staff, we are pleased to hear that you enjoyed your recent visit with us. We look forward to your return visit, so that we may again offer you our great service and accommodations.

10/10 Excellent

JASPAL

Liked: Cleanliness, amenities
Good
Stayed 3 nights in Apr 2024
Response from Guest Services on 24 Apr 2024
Valued Guest,Thank you so much for taking the time for sending us your feedback. I am glad that everything was to your satisfaction. We are always happy to provide quality service and rooms and strive to make each guest's stay memorable. We look forward to see you again soon!

6/10 Okay

Deborah

Travelled with family
Disliked: Cleanliness
ok for what you pay. It was not very clean. I kept finding hair in the pillows and blankets. The sink would leak and there was a used toilet paper roll. The staff was friendly and the stay came with free breakfast. There was a variety of channels to pick on the tv which was nice. Very close to some good restaurants.
Stayed 1 night in Apr 2024
Response from Guest Services on 24 Apr 2024
Valued Guest,I apologize, that your experience did not meet your expectations. We make it a practice to share all our guest’s comments with our team. It is through comments such as yours that we work to help improve guests' experiences. I thank you for your stay and hope to see you in future!

8/10 Good

Egor

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Overall stay is ok for one night. Definitely some TLC needed. Someone hairs in the bathroom, beetle on the counter. Breakfast variety might be better.
Stayed 1 night in Apr 2024
Response from Guest Services on 24 Apr 2024
Valued Guest,I appreciate the time you took to send us your feedback. I am happy to hear that you enjoyed your stay with us. I will share your review with our staff. I hope to see you again on your next visit to town!

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on 24 Apr 2024
Valued Guest,Thank you so much for taking the time to send us your feedback. We are delighted that you enjoyed your stay with us. We appreciate your stay and look forward to your next visit.

10/10 Excellent

Darrel W.

Stayed 1 night in Apr 2024
Response from Guest Services on 8 May 2024
Valued Guest,Thank you for your feedback. On behalf of the entire staff, we are pleased to hear that you enjoyed your recent visit with us. We look forward to your return visit, so that we may again offer you our great service and accommodations.

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front check in staff are always so nice and helpful.
Stayed 1 night in Apr 2024
Response from Guest Services on 18 Apr 2024
Valued Guest,Thank you for your feedback. On behalf of the entire staff, we are pleased to hear that you enjoyed your recent visit with us. We look forward to your return visit, so that we may again offer you our great service and accommodations.

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Super 8 is very close to the Peter Lougheed Hospital which made it very handy.
Stayed 1 night in Apr 2024
Response from Guest Services on 18 Apr 2024
Valued Guest,Thank you for your feedback which is greatly appreciated. We are delighted that your enjoyed our convenient location, clean rooms and our friendly and polite staff. Customer service is one thing we pride ourselves on. We hope that we see you again very soon!

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awkward to get to off of the main road. When we hung the sign indicating we were resting up for our journey, the cleaning staff still entered our room to change things up. Not ok. Then the next day it was fine too but then the needs weren’t made! Like half a job. Not impressed. Otherwise clean and quiet.
Stayed 3 nights in Apr 2024
Response from Guest Services on 18 Apr 2024
Valued Guest,Thank you for your feedback. We are delighted that you enjoyed our excellent service and your stay here. We hope to see you again soon!

8/10 Good

Zoe De

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024
Response from Guest Services on 15 Apr 2024
Valued Guest,Thank you so much for such a wonderful review you have of our hotel and of our staff. We are so glad to know that you had a great time with us and thank you so much for giving us a chance to prove to you how much we value your business. We do hope that you’ll get to visit us again soon.

8/10 Good

Honey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. clean, good big room. We have a very good price so it is woth it.
Stayed 1 night in Apr 2024
Response from Guest Services on 15 Apr 2024
Valued Guest,Thank you for your feedback. On behalf of the entire staff, we are pleased to hear that you enjoyed your recent visit with us. We look forward to your return visit, so that we may again offer you our great service and accommodations.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good deal and pleasant staff
Stayed 1 night in Apr 2024
Response from Guest Services on 15 Apr 2024
Valued Guest,Thank you for providing us with insight to your recent stay at our hotel. We are glad to hear you enjoyed your stay with us. We always do our best to accommodate any request, big or small, to ensure that our guests are content. We thank you for choosing our hotel and look forward to your return.

8/10 Good

Joselin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Guest Services on 13 Apr 2024
Valued Guest,I appreciate the time you took to send us your feedback. I am happy to hear that you enjoyed your stay with us. I will share your review with our staff. I hope to see you again on your next visit to town!

10/10 Excellent

chris hill

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and close to airport
Stayed 1 night in Apr 2024
Response from Guest Services on 13 Apr 2024
Valued Guest,Thank you for your feedback which is greatly appreciated. We are delighted that your enjoyed our convenient location, clean rooms and our friendly and polite staff. Customer service is one thing we pride ourselves on. We hope that we see you again very soon!

4/10 Poor

Kayli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somewhat of a frustrating stay. I called many months ahead of our scheduled check in date to ask about the details regarding the airport shuttle as it is supposed to be included. They reassured me to just give them a call when we arrive at the airport and the shuttle would pick us up. I was also advised to book the shuttle for pickup when checking in and there’s no need to prebook. Turns out the shuttle actually costs $10 per room for airport pick up. Only drop off is included, this was never mentioned. Then when checking in, the shuttle time we needed for pickup was completely full and the shuttle only comes once every hour. It’s a 15 minute drive to the airport. We ended up getting an Uber. Check in was also confusing, we booked 2 rooms under one reservation and on arrival were told there was only one room booked although my confirmation email said 2 rooms. It took about 20mins and some investigating to find the other room booking.. not sure if that is a hotel or Expedia problem but either way it added to our frustrations. Location was great, walking distance to Earls and Joey, convenience store right beside. Staff were super nice and welcoming. More clarity on the shuttle would have been better as we specifically booked this hotel for that reason.
Stayed 1 night in Apr 2024
Response from Guest Services on 13 Apr 2024
Valued Guest,I apologize for any inconvenience during your recent visit at our hotel. We strive for excellence in guest satisfaction and are sorry that your experience fell short of that standard due to booking through Expedia had a different name than you were assuming. We would love for you to stay with us again and give us the chance to improve upon your stay.

8/10 Good

Shawn, winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Guest Services on 13 Apr 2024
Valued Guest,Thank you for sending us your feedback. Your response will help us to make improvements to create an enjoyable experience for each of our guests. We thank you for your stay and hope to see you in future!

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Key card system is dated.
Stayed 1 night in Apr 2024
Response from Guest Services on 12 Apr 2024
Valued Guest,Thank you for providing us with insight to your recent stay at our hotel. We are glad to hear you enjoyed your stay with us. We always do our best to accommodate any request, big or small, to ensure that our guests are content. We thank you for choosing our hotel and look forward to your return.

10/10 Excellent

Surendra

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 2 nights in Apr 2024
Response from Guest Services on 12 Apr 2024
Valued Guest,Thank you for your feedback. On behalf of the entire staff, we are pleased to hear that you enjoyed your recent visit with us. We look forward to your return visit, so that we may again offer you our great service and accommodations.

2/10 Terrible

Nikhil

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Although we booked this place in hustle to stay overnight in Calgary, the facility in the room was terrible. First of all - the air-con makes an incredible amount of noise that led us to wake up abruptly in the middle of the night. Second, the bed mattress had dirt mites that gave us terrible sinus and eye allergy in the morning when we woke up. My husband had bloody nose and extremely red eye. The sink had terrible smell, and the water was heavily treated with chlorine. The room was ok - but the noise from upstairs and sideways was incredibly loud. Sometimes we would hear people’s heavy tread or sometimes noises of water droplets or minor banging. Overall, we didn’t like our stay in that hotel, and would not book Super 8 ever (even if it says been managed by Wyndham). The guys at the reception were helpful in possible way, though! So a four star for the service at the reception.
Stayed 1 night in Apr 2024
Response from Guest Services on 24 Apr 2024
Valued Guest,We are sorry to read you were disappointed with your stay at our hotel. We have corrected the issues you noted and hope that you will give us another try when you next visit our area.

6/10 Okay

Kamal

Disliked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2024
Response from Guest Services on 8 Apr 2024
Valued Guest,Thank you for your feedback. We are delighted that you enjoyed our excellent service and your stay here. We hope to see you again soon!

8/10 Good

George

Liked: Cleanliness, staff & service
Clean and comfortable
Stayed 1 night in Apr 2024
Response from Guest Services on 8 Apr 2024
Valued Guest,We are happy that we rose above your expectations of our brand. We try to stand out, and from your review, it sounds like we succeeded. Please let us know when you ever stay with us again, and we will hand pick a quiet room, away from traffic!

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shiraz was lovely and welcoming!! He was so helpful !!
Stayed 1 night in Apr 2024
Response from Guest services on 8 Apr 2024
Valued Guest,Thank you for your feedback which is greatly appreciated. We are delighted that your enjoyed our convenient location, clean rooms and our friendly and polite staff. Customer service is one thing we pride ourselves on. We hope that we see you again very soon!

4/10 Poor

Shari

Travelled with family
Staff very noisy in the lobby. Did quiet down when we complained. However they tried to blame it on other guests.
Stayed 1 night in Apr 2024
Response from Guest Services on 5 Apr 2024
Valued Guest,I apologize, that your experience did not meet your expectations. We make it a practice to share all our guest’s comments with our team. If you could give us more details about your experience which will help us to serve our guest better. I thank you for your stay and hope to see you in future!

4/10 Poor

John

Stayed 3 nights in Mar 2024
Response from Guest Services on 24 Apr 2024
Valued Guest,We are sorry to read you were disappointed with your stay at our hotel. We have corrected the issues you noted and hope that you will give us another try when you next visit our area.

2/10 Terrible

Matthew

Stayed 1 night in Apr 2024
Response from Guest Services on 24 Apr 2024
Valued Guest,I appreciate your feedback and am truly sorry you had this experience at our property. I can assure you this is not the normal experience that our guests encounter. I apologize for any inconvenience this may have caused.

2/10 Terrible

ghulam

Stayed 3 nights in Mar 2024
Response from Guest Services on 24 Apr 2024
Valued Guest,We are sorry to read you were disappointed with your stay at our hotel. We have corrected the issues you noted and hope that you will give us another try when you next visit our area.

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services on 4 Apr 2024
Valued Guest,Thank you for sending us your feedback. Your response will help us to make improvements to create an enjoyable experience for each of our guests. We thank you for your stay and hope to see you in future!

6/10 Okay

Sonia

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Too slippery at front door due to snow
Stayed 1 night in Mar 2024
Response from Guest Services on 4 Apr 2024
Dear Guest,Thank you for your feedback. Such reviews are really important to us to understand the guest experience. We will take this as positive feedback. We hope you give us another chance to serve you.

8/10 Good

ASHISH, EDMONTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Guest Services on 4 Apr 2024
Valued Guest,Thank you for providing us with insight to your recent stay at our hotel. We are glad to hear you enjoyed your stay with us. We always do our best to accommodate any request, big or small, to ensure that our guests are content. We thank you for choosing our hotel and look forward to your return.

4/10 Poor

John

Travelled with family
Stayed 2 nights in Mar 2024
Response from Guest Services on 4 Apr 2024
Valued Guest,I apologize, that your experience did not meet your expectations. We make it a practice to share all our guest’s comments with our team. If you could give us more details about your experience which will help us to serve our guest better. I thank you for your stay and hope to see you in future!

10/10 Excellent

everardo

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 6 nights in Mar 2024
Response from Guest Services on 31 Mar 2024
Valued Guest,Thank you for your feedback. On behalf of the entire staff, we are pleased to hear that you enjoyed your recent visit with us. We look forward to your return visit, so that we may again offer you our great service and accommodations.

2/10 Terrible

Jocelyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked on the Expedia app and were charged a $100 damage deposit upon checking in at the hotel. We were told we would receive a refund the next day, but when we checked out, the lady informed us that it would take 5-7 business days to process the refund, which is not ideal since I live a 4-5 hour drive from Edmonton.
Stayed 1 night in Mar 2024
Response from Guest Services on 30 Mar 2024
Hello,Upon check out we release the amount immediately as its only the authorization and not a purchase. It takes 5 to 7 business days for the bank to update on your card. in case you have any further query, please do not hesitate to connect.

10/10 Excellent

Qingyang

Stayed 3 nights in Mar 2024
Response from Guest Services on 24 Apr 2024
Valued Guest,We are pleased to hear you had an enjoyable stay with us on your recent trip. I will make sure that I share your review with my staff. We thank you for taking time out to write us a few lines and thank you for your business. We hope to see you again soon.

6/10 Okay

John

Liked: Staff & service, amenities
The hotel was clean, well kept. Larger group in room-suite next door that was fairly noisy until close to midnight.
Stayed 1 night in Mar 2024
Response from Guest Services on 30 Mar 2024
Valued Guest,We are sorry to read you were disappointed with your stay at our hotel. We have corrected the issues you noted and hope that you will give us another try when you next visit our area.

10/10 Excellent

Muhammad Awais

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good Staff.All Receptionist of this hotel give respect to all Customers.Specially Sheraz.
Stayed 1 night in Mar 2024
Response from Guest Services on 30 Mar 2024
Valued Guest,We are pleased to hear you had an enjoyable stay with us on your recent trip. I will make sure that I share your review with my staff. We thank you for taking time out to write us a few lines and thank you for your business. We hope to see you again soon.