Exterior

Reviews of Sait

2.5 out of 5
Sait
151 Dr. Carpenter Circle NW, Calgary, AB

Reviews

6.2
Rating 10 - Excellent. 73 out of 392 reviews" "
Rating 8 - Good. 95 out of 392 reviews" "
Rating 6 - Okay. 83 out of 392 reviews" "
Rating 4 - Poor. 71 out of 392 reviews" "
Rating 2 - Terrible. 70 out of 392 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Travis

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 4 nights in May 2024

6/10 Okay

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceeded our expectations
Stayed 1 night in May 2024

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but exactly what I was looking for
Stayed 1 night in May 2024

8/10 Good

Minyu

Liked: Cleanliness, staff & service, property conditions & facilities
Good Place
Stayed 3 nights in May 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
S
Stayed 1 night in May 2024

10/10 Excellent

Farjana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Response from Residence and Conference Centre Team - Calgary on 18 Sept 2023
Thank you for the perfect rating! We're thrilled to hear you had a wonderful experience during your stay. If you have any specific comments or suggestions to share that would make your future visits even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay!

2/10 Terrible

Mytia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
We apologize for your unsatisfactory experience. If you have specific feedback you'd like to share, please don't hesitate to contact us. We're committed to improving our services and ensuring a better stay in the future.

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service
The room was nice and the staff was so friendly and helpful but just know the kitchenette doesn’t have dishes/cutlery/dish soap/sponge/pots/pans/paper towel/dish towel/ or anything that would make it usable to guests, the parking is a 10 minute walk from the hotel, making it slightly inconvenient. Otherwise we had an awesome stay and the continental breakfast was especially excellent
Stayed 4 nights in Aug 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
Thank you for your feedback. We're delighted that you appreciated our friendly staff and enjoyed your room. We'd like to inform you that our corporate floor rooms have the kitchenettes fully stocked for you to use. We apologize for any inconvenience regarding parking and are pleased that you had an otherwise enjoyable stay, including the excellent continental breakfast.

6/10 Okay

Julie

Travelled with family
Liked: Property conditions & facilities
Beds not comfy - if I was a student long term I’d be getting a foam mattress topper for sure.
Stayed 1 night in Aug 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
Thank you for sharing your thoughts. We understand that comfort is essential for a good stay, and we appreciate your feedback on the beds. If you're looking for added comfort during future visits, please consider our corporate floor rooms, which offer upgraded amenities to enhance your stay.

8/10 Good

Kenna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Parking is a situation I think should be recommended for review. Having guests park at the complete other side of campus to the location they are staying in is absurd. Especially in the summer when there is little to no student/faculty use.
Stayed 3 nights in Jul 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
We appreciate your feedback and understand the concerns you've raised about parking. Our aim is to provide the best possible experience for our guests, and we'll take your comments into consideration as we continue to improve our services.

6/10 Okay

Racquel

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It was warm, no air conditioner. Had to leave the window open, but hard to sleep because of the sounds of vehicles and lights coming in the window.
Stayed 2 nights in Aug 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
We appreciate your feedback and apologize for any inconvenience you experienced due to the temperature and noise. Our corporate floor rooms are equipped with air conditioning to ensure a comfortable stay, and we recommend booking these rooms for your future visits to provide you with the amenities you're looking for.

6/10 Okay

Yevheniia

Disliked: Property conditions & facilities
Too hot in rooms as for me
Stayed 10 nights in Aug 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
We apologize for the discomfort you experienced due to the heat in the rooms. Our corporate floor rooms are equipped with air conditioning to ensure a comfortable stay, and we recommend booking these rooms for your future visits to provide you with a cooler environment.

6/10 Okay

Rod

Liked: Cleanliness, staff & service
Disliked: Room comfort
Book the better room.
Executive Rooms on the 22nd floor are the only rooms with ac and cable. It’s really a student residence. The room on all other floors are very spartan and virtually unliveable during the warm summer period. I started in a regular room, lasted one night then moved to an executive room. The executive room was really good. Breakfast was pretty good to.
Stayed 6 nights in Aug 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
Thank you for your feedback. We're glad to hear that you found the Executive Rooms on the 22nd floor comfortable with AC and cable. Our corporate level rooms offer additional amenities to ensure a pleasant stay. We appreciate your understanding and hope you'll choose us again for your future visits.

4/10 Poor

Kaylin

Stayed 2 nights in Aug 2023
Response from Residence and Conference Centre Team - Calgary on 18 Sept 2023
We're sorry to hear that your experience fell short of your expectations. Your satisfaction is our priority, and we would appreciate any feedback or details about your stay that could help us improve and provide a better experience in the future. Please feel free to share any specific concerns or issues you encountered so that we can address them accordingly.

2/10 Terrible

Arum

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Bed
Stayed 1 night in Aug 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
We apologize for any discomfort you experienced with the bed. Your feedback is valuable, and we'll work to improve in this aspect. If you have further details to share, please don't hesitate to reach out to us. Thank you for your feedback.

4/10 Poor

Verified traveller

Disliked: Room comfort
Rethink your stay.
Is a OK place for a quick over night. Dorm room style. No AC no TVs. Very hot rooms. Parking was a long walk away. Very confusing set up. Need multiple room key cards to get anywhere.
Stayed 2 nights in Aug 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
Thank you for sharing your thoughts about your stay. We appreciate your feedback and apologize for any inconvenience you faced. Our corporate level suites offer amenities like air conditioning and television, and we recommend them for a more comfortable experience. We'll take your feedback into consideration to improve our services.

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Roughing it no amenities
No air conditioning at 90 degrees!! Kitchener no untinsils or plates or pans
Stayed 1 night in Aug 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
We apologize for the inconvenience you experienced during your stay. Our corporate level suites have air conditioning and fully stocked kitchens with utensils, plates, and pans. We regret any misunderstanding and appreciate your feedback to help us enhance our services.

8/10 Good

Seyed Hadi

Travelled with family
Liked: Staff & service
Good for the cost
It is economy hotel, actually students residence of Sait university! So lovely and polite staffs. Uncomfortable beds, hight of the bed is so high, not easy to use it. Location is good and access to metro station. Good breakfast.
Stayed 2 nights in Aug 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
We're glad to hear you had a positive experience with our staff and enjoyed our convenient location and breakfast. Regarding the beds, we understand your concern and appreciate your feedback. If you're looking for more comfort during your stay, our corporate level suites offer a different experience with equipped amenities and lower queen sized beds. Thank you for sharing your thoughts and for choosing to stay with us.

4/10 Poor

Eli

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The area is good. Breakfast was very good. Receptionist team were not friendly at all. Clearly they didn't trained well and don't know anything about hospitality.
Stayed 1 night in Aug 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
Thank you for sharing your feedback with us. We're pleased that you enjoyed our breakfast and found the location convenient. However, we apologize for any inconvenience caused by our receptionist team. We take your comments seriously and will work to improve the service provided. If you decide to stay with us again, we hope to provide a more hospitable experience.

8/10 Good

Aravind

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the property before so quite familiar with the people and the facilities. Quite convenient as C-Train is just quarter of a mile away. Reasonably economical. Couple of points of improvement though, A kettle and a Fan/ Heater could be nice. While they might be available to borrow at the front desk, might be nicer if they were made available at the room itself.
Stayed 3 nights in Aug 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
We appreciate your continued support and feedback from your previous stays. It's great to hear that you find our location convenient and our rates reasonable. Thank you for your suggestions regarding the kettle and fan/heater. We'll certainly consider making these amenities more readily available in the rooms for a more comfortable stay. Looking forward to welcoming you back again in the future.

10/10 Excellent

Shawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Loved the spacious rooms, cheap laundry and organized breakfast. Great value
Stayed 1 night in Aug 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay with us and appreciated the spacious rooms, convenient laundry facilities, and organized breakfast. We aim to provide great value for our guests, and we're glad you had a wonderful experience.

10/10 Excellent

Oleksandr

Stayed 2 nights in Aug 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
We're delighted to see your perfect score! Thank you for choosing to stay with us and giving us a perfect rating. We hope to continue providing you with exceptional experiences during your future visits.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This was just what I needed for an extended stay. Quiet, clean and a quick walk to the train. Staff were helpful and friendly. Breakfast was great. No TV or AC, but that wasn’t an issue. Wifi worked well.
Stayed 7 nights in Jul 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
We're thrilled to hear that your extended stay with us met your needs perfectly! Thank you for appreciating our quiet, clean environment, friendly staff, and convenient location. Your positive feedback means a lot to us, and we look forward to welcoming you back in the future!

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was very helpful. My keyless card did not work and i had to resort to using a key, which was not a problem. The parking is too far from the building. The floor had crumbs/ dirt on it. The sheets were also unclean. I don't think i would stay longer than 1 night.
Stayed 1 night in Aug 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
Thank you for your feedback. We're pleased to hear that our staff was helpful during your stay, although we apologize for the inconvenience you experienced with the keyless card and the cleanliness of the room. Your comments are valuable to us, and we'll address these issues to ensure a better experience for our guests. We understand your concerns and appreciate your honesty. If you decide to stay with us again, we'll strive to make your next visit more comfortable and enjoyable.

2/10 Terrible

Mary

Stayed 3 nights in Aug 2023
Response from Residence and Conference Centre Team - Calgary on 18 Sept 2023
We sincerely apologize for your disappointing experience during your stay. Your feedback is essential to us, and we would greatly appreciate any specific details or concerns you can provide about your visit. Our aim is to improve and ensure our guests have a pleasant stay, and we're committed to addressing any issues you may have encountered.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kitchen facilities beds too high - but lots of storage under bed
Stayed 4 nights in Aug 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
Thank you for taking the time to provide your feedback. We're pleased that you found the kitchen facilities useful and appreciated the storage space under the beds. We hope to offer you an even better experience in the future.

4/10 Poor

Sebastian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise , hot room, no carpet on the flor
Stayed 1 night in Aug 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
We appreciate your feedback and apologize for the inconvenience you experienced with the noise, hot room, and lack of carpeting. Our corporate level suites have air conditioning and are designed to offer a more comfortable stay. We value your comments and will use them to make improvements to enhance our guests' experiences.

2/10 Terrible

Aiel Mae

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service and unhygienic conditions. We reported a leaking toilet but it took them 2 hours to respond. When they finally arrived, they only wiped the floor without sanitizing it. They even left the towel we used to clean waiting for them. It's incredibly disgusting and unsanitary. I cannot recommend this place. On top of that, there is no AC and the parking is inconveniently far.
Stayed 2 nights in Aug 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
We apologize for the unacceptable customer service experience and the unsatisfactory response to the issue you reported. This is not the standard we aim to uphold. Our corporate level suites offer amenities like air conditioning and are equipped to provide a more comfortable stay. We take your feedback seriously and will work to address these concerns and provide a higher level of service in the future. Thank you for bringing these matters to our attention.

4/10 Poor

Ricardo, Saskatoon

Disliked: Staff & service, property conditions & facilities
We get a parking very far to the hotel, no really good service look there are not profecional service in a hotel services
Stayed 2 nights in Aug 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
We apologize for any inconvenience you experienced during your stay. We're constantly working to improve our services and appreciate your feedback. We hope you consider staying with us again.

6/10 Okay

Hrishieka

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I mostly loved that the place was in such an accessible area with public transportation everywhere
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
We're glad you found our location convenient with easy access to public transportation. If there are any specific aspects you feel we can improve upon, please don't hesitate to share your feedback. We appreciate your review and hope to welcome you back in the future for an even better experience.

2/10 Terrible

Jose III

Disliked: Cleanliness, staff & service, property conditions & facilities
Room no ac and they said we give you fan instead
Stayed 3 nights in Aug 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
We apologize for any inconvenience you experienced due to the lack of air conditioning in your room. Our corporate level suites are equipped with air conditioning to provide a comfortable stay, and we recommend considering those for your next visit to ensure a more pleasant experience.

10/10 Excellent

Anna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, excellent breakfast. The rooms are cozy with a gorgeous view of the 19th floor of the city. Parking is not close, but it can be experienced. The staff is very attentive and the room is clean
Stayed 1 night in Aug 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
Thank you for your positive review! We're delighted that you enjoyed your stay and appreciated the excellent breakfast and cozy rooms with great views. We strive to provide attentive service and a clean environment. While parking may be a bit of a walk, we're glad to hear it didn't impact your overall experience. We look forward to welcoming you back for another enjoyable stay!

8/10 Good

Gillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, the room was exactly as described. The bed wasn't very comfortable, but being a dormitory, I wasn't expecting a pillow top mattress. I will stay again.
Stayed 1 night in Jul 2023
Response from Residence and Conference Centre Team - Calgary on 4 Aug 2023
Thank you for your kind words and positive review! We are delighted to have provided you with a wonderful experience and hope to welcome you back again soon.

8/10 Good

Amol

Stayed 7 nights in Jul 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
Thank you for your feedback! We're pleased to see your positive rating. If there's anything specific you'd like to share about your stay, please feel free to let us know. We appreciate your visit and hope to have the opportunity to serve you again in the future.

4/10 Poor

Jo Anne

Travelled with family
Disliked: Property conditions & facilities
Hot in the room and no air-conditioning!!!! System for parking and all the keys given can be confusing. Convenient when it comes to location but inconvenient for the rest. Although the 2 bedroom apartment could have worked out really good.
Stayed 1 night in Aug 2023
Response from Residence and Conference Centre Team - Calgary on 4 Aug 2023
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by the room temperature and parking system. Your comments will be taken into consideration to improve our services. We are glad to hear that you found our location convenient and appreciate your consideration. We hope to have the opportunity to host you again and provide a more comfortable stay in the future.

4/10 Poor

Adrian

Liked: Cleanliness, property conditions & facilities
Please provide a better description of the location of the parking and proper instructions on how to access and enter the parking. The instructions provided by the staff at the front desk were not clear and I had to drive back and forth between the building and the parking lot to get clarifications.
Stayed 1 night in Aug 2023
Response from Residence and Conference Centre Team - Calgary on 4 Aug 2023
Thank you for sharing your experience and bringing this matter to our attention. We sincerely apologize for the confusion you faced with our parking instructions, and we will make sure to provide clearer directions to ensure a smoother experience for all our guests. Your feedback is valuable to us, and we hope to have the opportunity to improve your stay in the future.

10/10 Excellent

Stone

Liked: Staff & service
Room too loud and hot
Stayed 1 night in Jul 2023
Response from Residence and Conference Centre Team - Calgary on 4 Aug 2023
We apologize for the inconvenience you experienced with the noise and temperature in your room. We hope to have the opportunity to welcome you back for a better experience.

6/10 Okay

Caroline

Stayed 1 night in Jul 2023
Response from Residence and Conference Centre Team - Calgary on 18 Sept 2023
Thank you for taking the time to share your feedback. We appreciate your rating and would like to understand better how we can improve to make your next stay more enjoyable. If you have any specific comments or suggestions, please feel free to share them with us.

2/10 Terrible

Bella

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
We're sorry to hear about your experience. If you could provide more details about your stay, we would appreciate the feedback. Your input helps us improve our services and ensure a better experience for our guests.

2/10 Terrible

Mahshad

Disliked: Cleanliness, staff & service, property conditions & facilities
The room is totally different from the pictures. Receptions's behaviour is awful. And the room was so dirty .The floor of the bathroom was full of hair and dirt. There was little hair on the so-called clean bed. The breakfast was not good either. I do not recommend this place to anyone.
Stayed 5 nights in Jul 2023
Response from Residence and Conference Centre Team - Calgary on 4 Aug 2023
We are deeply sorry to hear about your disappointing experience. This is not the level of service we strive to provide, and we apologize for any inconveniences you encountered. Your feedback is essential to us, and we will address the issues with our team to improve our services. We hope you can give us another chance in the future to show you the improvements we've made.

10/10 Excellent

Patricia

Stayed 1 night in Jul 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
We're thrilled to hear that you had a fantastic experience during your stay! Thank you for your positive feedback and high rating. We hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Emmanuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s below expectation, so hot no, AC, no Capet in the room. It just a hostel. I couldn’t sleep a night there.
Stayed 3 nights in Jul 2023
Response from Residence and Conference Centre Team - Calgary on 4 Aug 2023
We apologize for falling short of your expectations during your stay. Your feedback is valuable to us, and we'll take it into account as we work on enhancing our amenities and comfort to provide a better experience for our guests.

2/10 Terrible

Francois

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This not an hotel. Don’t get fooled by the nice pictures. No ventilation and no AC. Room is Ok bed are terrible. No TV. Parking is ridiculous. It’s an university dorm. Not worth more than 50$ a night.
Response from Residence and Conference Centre Team - Calgary on 4 Aug 2023
We apologize for any confusion regarding our accommodation. While we strive to provide accurate information and pictures, we understand your disappointment. Your feedback will help us improve, and we appreciate your honesty. Thank you for sharing your experience with us.

6/10 Okay

Martins

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They need to do more work on the concrete floor and pillars. Beddings/mattress not up to average standard. I got back pain from sleeping on the bed and I had to sit down for the rest of the night to avoid further damage on my back.
Stayed 1 night in Jul 2023
Response from Residence and Conference Centre Team - Calgary on 4 Aug 2023
We apologize for the inconvenience caused during your stay. Our corporate level suites have all the amenities you are looking for and used to with hotel stays. Thank you for bringing this to our attention, and we hope to have the chance to improve your next visit.

10/10 Excellent

Bin

Stayed 1 night in Jul 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
We're thrilled to hear that you had a fantastic experience during your stay! Thank you for your positive feedback and high rating. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
We appreciate your feedback and are glad to see that you had a positive experience overall. If there's anything specific that you think could be improved, feel free to share your thoughts with us. Thank you for choosing to stay with us.

6/10 Okay

Iza Belle

Travelled with family
Liked: Property conditions & facilities
Quiet and nice surrounding
Stayed 2 nights in Jul 2023
Response from Residence and Conference Centre Team - Calgary on 4 Aug 2023
Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay. Your satisfaction is our priority, and we hope to welcome you back soon for another peaceful experience

10/10 Excellent

Karamjot

Liked: Cleanliness, staff & service
Worth it! Breakfast was good overall a good experience
Stayed 1 night in Jul 2023
Response from Residence and Conference Centre Team - Calgary on 4 Aug 2023
Thank you for choosing to stay with us and for sharing your positive feedback! We're thrilled to hear that you had a good experience and enjoyed our breakfast. We look forward to hosting you again in the future.

6/10 Okay

joe

Business traveller
Liked: Cleanliness, staff & service
Breakfast bar was good and fresh. No issues with room keys. No TV, no sofa or chair, no dishes for kitchenette, towel bar in bathroom fell off the wall. No AC, room was extremely hot on arrival. Window opened was 14c outside. Tried to cool but heated wall keep very warm. No temp control.
Stayed 1 night in Jul 2023
Response from Residence and Conference Centre Team - Calgary on 28 Aug 2023
Thank you for sharing your feedback. We apologize for the inconveniences you experienced during your stay. Our corporate level suites are equipped with amenities such as air conditioning, fully stocked kitchens, and televisions. Our heated walls are all turned off during the summer and are not in operation, though our rooms can get to a warm temperature.