Interior entrance

Reviews of Hampton Inn & Suites By Hilton Calgary- University Northwest

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1012 reviews" "
Rating 8 - Good. 327 out of 1012 reviews" "
Rating 6 - Okay. 92 out of 1012 reviews" "
Rating 4 - Poor. 37 out of 1012 reviews" "
Rating 2 - Terrible. 33 out of 1012 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness
Stayed 6 nights in Mar 2024

8/10 Good

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. A good overall stay. Had some difficulties with the parkade when icy; a bit scary. Only recommendation is to clear early am. Staff was super. Breakfast was great.
Stayed 3 nights in Mar 2024

8/10 Good

Carlos, Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Terra

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It was ok. The beds were so uncomfrtable we paid upfront for 2 nights but checked out after 1 with no refund. Nothing terrible just the bed made a lot of noise getting in and out and tossing and turning. I did not sleep well. The gym was very limited so not much of a work out, but at least it was something. I did not use the pool but it seemed decent. Breakfast was ok. I do not like coffee mate....so coffee was not an option here..and it was not good black. In the morning I used some milk from the buffet but that did not make it much better. I do not think I would personally go back but if I was stuck I woud book here.
Stayed 2 nights in Mar 2024

8/10 Good

Blanche

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dale

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Teneille

Travelled with family
Liked: Amenities
Disliked: Cleanliness
I found the area to be less than expected, thats on me...hotel was good, liked the underground parking, elevators weren't very good, breakfast was alright, too small of an area for everyone to get food, room was turned down nicely, towels were far and few between in the pool area. Stay was OK.
Stayed 2 nights in Mar 2024

8/10 Good

Monique

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy. Relatively quiet. Normal breakfast. Good value for the price..
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Amenities
The staff are all great, especially the couple that do the morning breakfast. Polite and accommodating. One morning he helped a gentleman that was in a wheelchair get his waffle. Little things like that help get repeat customers.
Stayed 2 nights in Mar 2024

8/10 Good

JOANNE

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was good, only thing that could be better was the breakfast. It was adequate but would be nice to have more fruit choices (only apples). Only had coffee in the room which was not refilled daily, tea would have been nice as well.
Stayed 4 nights in Feb 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay,nice and quiet
Stayed 1 night in Feb 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet place to stay. Breakfast was excellent Staff were very friendly
Stayed 2 nights in Feb 2024

8/10 Good

Kelly

Travelled with family
Liked: Staff & service, amenities
We always stay in this hotel, in a king suite with kitchenette. The rooms are big and spacious and well equipped. We were on the 3rd floor this stay and the people above us, were like a herd of elephants, until late every night. This was tiring for my family and I as we had early starts at a sporting competition and couldn't sleep until they did, our room was shaking. Better sound proofing would have been welcomed. The air condition/heating units were a nightmare. Even though we turned they off, it still cycled every 20 mins and it was loud. Unfortunately there was no wall plug to cut the power to the units. The tap in the kitchen sink only dribbled water out too. Breakfast, pool and gym are great. The hot tub and tiling around the pool needs some attention, my son cut his foot on rough tiles. Usually we love staying here, but this time we didn't enjoy it as much and left exhausted.
Stayed 2 nights in Feb 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the underground parking, cleanliness and breakfast. All very good!
Stayed 1 night in Feb 2024

8/10 Good

Steve

Nice Hotel for the cost Some furniture in the room was in poor repair, cabinet door hinge broken The breakfast seem to serve the same eggs and saugage every morning on our 5 day stay The cleaning staff did a great job at keeping our room tidy with fresh towels daily
Stayed 5 nights in Feb 2024

8/10 Good

Jeffery

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Love the underground parking, especially when the weather is bad. The only problem that I found this time was the sliding bathroom door in our room had such a gap that everyone could see right in. I figured out it was off it’s track, and even after fixing it, the gap was still an issue. Nothing worth reporting to the front desk as they are not going to replace the door. I’ve stayed here many times but before booking again, I’ll probably request a different room.
Stayed 1 night in Jan 2024

8/10 Good

yolande

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Brian

Liked: Staff & service, property conditions & facilities
Very convenient
Stayed 1 night in Feb 2024

4/10 Poor

John

Stayed 1 night in Feb 2024

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean with plenty of room. Breakfast was adequate.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was very convenient to the Winsport Arena. Breakfast was great, liked the hosts.
Stayed 2 nights in Feb 2024

10/10 Excellent

Brandon

Stayed 1 night in Feb 2024

8/10 Good

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, I don’t like the barn door on the bathroom though. Other than that, it is very nice.
Stayed 1 night in Jan 2024

8/10 Good

Maikon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, bathroom spotless. The breakfast was all I or for someone travelling needed. One egg omelette, sausages, waffles and all the regular items. Underground heated parking a plus. Secure elevators. Over all very good.
Stayed 2 nights in Feb 2024

2/10 Terrible

Abram

Stayed 1 night in Feb 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Feb 2024

8/10 Good

James

Good clean place.
Stayed 1 night in Feb 2024

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, large, clean, reasonable priced king room. Blackout blind did not come down completely to totally black out the room.
Stayed 2 nights in Jan 2024

8/10 Good

stu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were attentive, friendly, helpful and efficient. Clean conditions but the property and fittings are a little tired.
Stayed 2 nights in Jan 2024

10/10 Excellent

Alora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and check in was easy, rooms were also very clean and cozy.
Stayed 1 night in Jan 2024

10/10 Excellent

Ted

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it would be nice if they had more parking spaces, but otherwise excellent choice.
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Sandra who worked at reception was super pleasent and very helpful.
Stayed 2 nights in Jan 2024

6/10 Okay

Debbie

Stayed 2 nights in Jan 2024

6/10 Okay

Karlene, Calgary

Travelled with family
Liked: Staff & service
Room was ok. There were 2 of us staying yet only 1 coffee pouch. No recycle bins or water in the room and housekeeping knocked on the door at 8:30am to ask if the could clean the room.
Stayed 1 night in Jan 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to, quiet. Perfect for what we need as we travel through.
Stayed 1 night in Jan 2024

10/10 Excellent

RUSSELL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean. The heated underground parking was wonderful, especially with minus 35C temperatures!! We will definitely stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay! We will definitely stay there again in the future!
Stayed 1 night in Jan 2024

10/10 Excellent

Mirjam

Stayed 2 nights in Jan 2024

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Yuhui

Travelled with family
Liked: Amenities, property conditions & facilities
The washroom ceiling fan doesn’t work
Stayed 1 night in Jan 2024

10/10 Excellent

Debra

Travelled with family
It was clean , quiet and staff were wonderful. Breakfast was nice to:)
Stayed 1 night in Jan 2024

10/10 Excellent

Marcy

Liked: Amenities
Stayed 1 night in Jan 2024

6/10 Okay

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Beds are dated. Uncomfortable and imprinted. Time to be replaced. Heaters are loud and come on very frequently and furiously; so it’s hard to get good sleep. Otherwise stay was good
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2024

10/10 Excellent

Edna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth checkin & check out process.. staff and front are welcoming and accommodating!!
Stayed 1 night in Jan 2024

8/10 Good

M.E

Stayed 1 night in Jan 2024

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

4/10 Poor

Lisa

Liked: Cleanliness
Alot of exterior noise at 6:00 a.m. on a Sunday
Stayed 1 night in Jan 2024