Exterior

Reviews of Hampton Inn by Hilton Calgary Airport North

3.5 out of 5
Hampton Inn by Hilton Calgary Airport North
2000 2021 100 Ave NE, Calgary, AB

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 1002 reviews" "
Rating 8 - Good. 244 out of 1002 reviews" "
Rating 6 - Okay. 55 out of 1002 reviews" "
Rating 4 - Poor. 21 out of 1002 reviews" "
Rating 2 - Terrible. 34 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stay if you have early morning flight leaving Calgary or flying in late at night. Friendly staff. Large clean room. I will go back for sure
Stayed 1 night in May 2024
Response from Fron Desk on 29 May 2024
Thank you very much a great review and acknowledging our staff. We'll see you again in the near future.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle to and from airport. New hotel with clean rooms, nice shower and a mini refrigerator. All staff were extremely helpful and friendly.
Stayed 1 night in May 2024
Response from Fron Desk on 29 May 2024
Thank you very much for your review and we hope to see you again.

8/10 Good

Cindy

Travelled with pets, Travelled with partner
Liked: Amenities, property conditions & facilities
Very nice, quiet. Clean,has everything. Pet friendly, pool , hot tub. , nice restaurant in hotel.
Stayed 1 night in May 2024
Response from Fron Desk on 29 May 2024
Thank you and please let us know how we can improve and have a perfect score.

10/10 Excellent

Mohini

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around service
Stayed 1 night in May 2024
Response from Fron Desk on 29 May 2024
We are glad you were satisfied with our customer service. Thank you for your business and we hope to see you again.

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in May 2024
Response from Fron Desk on 24 May 2024
Thank you for taking the time to write a review.

8/10 Good

Lorne G

Liked: Cleanliness, staff & service, property conditions & facilities
Quality as expected
Stayed 3 nights in May 2024
Response from Fron Desk on 24 May 2024
Thank you for your review. Please let us know how we can improve.

10/10 Excellent

Nivedithaa

Liked: Cleanliness, amenities, property conditions & facilities
Near airport
Stayed 1 night in May 2024
Response from Fron Desk on 24 May 2024
Thank you and we are glad you liked the location.

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel close to airport. Clean and friendly staff.
Stayed 1 night in May 2024
Response from Fron Desk on 21 May 2024
Thank you so much for a great review. We would love to serve you again on your next visit.

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice bar to watch the hockey game. Large pool area that was clean and organized. Wide rooms which was very comfortable. Only complaint is the $50/dog fee, which is the highest we've ever paid for our pet at a hotel.
Stayed 1 night in May 2024
Response from Fron Desk on 21 May 2024
Thank you for your review and we are glad that you enjoyed your stay with us.

10/10 Excellent

Mohini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is close to the Airport. They have excellent pick-up and drop-off service. Breakfast is included and dinner is available, these are the points travelers are looking for.
Stayed 2 nights in May 2024
Response from Fron Desk on 29 May 2024
We are glad you loved the convenience of our location and the services that we offer. Thank you!

10/10 Excellent

Mohini

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, quiet and convenient
Stayed 1 night in May 2024
Response from Fron Desk on 22 May 2024
Thank you very much for an amazing review. We can't wait to welcome you once again in our hotel.

8/10 Good

victoire

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 2 nights in May 2024
Response from Fron Desk on 21 May 2024
Thank you for your review. Please let us know how we can improve.

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive. It was a good stay.
Stayed 2 nights in May 2024
Response from Fron Desk on 22 May 2024
Thank you for a great review and we will definitely forward this feedback to our staff.

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Almost everything is perfect except that I don’t know why lights are not so facilitated. Only two table lamps may not be bright enough for the room.
Stayed 1 night in May 2024
Response from Fron Desk on 24 May 2024
Thank you for writing a review and your feedback is highly appreciated.

10/10 Excellent

Manoj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super service
Stayed 1 night in May 2024
Response from Fron Desk on 22 May 2024
Great review, thank you!

8/10 Good

Grant, Kelowna

Liked: Staff & service, property conditions & facilities
Fine for one night but no restaurant’s in the area
Stayed 1 night in May 2024
Response from Fron Desk on 21 May 2024
Thank you for your feedback.

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Nice rooms
Stayed 6 nights in May 2024
Response from Fron Desk on 24 May 2024
Thank you for a great review.

8/10 Good

Nicole

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle services very good
Stayed 1 night in May 2024
Response from Fron Desk on 24 May 2024
Thank you and please let us know how we can improve.

8/10 Good

Theresa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Carpet in room should be cleaned.
Stayed 1 night in May 2024
Response from Fron Desk on 14 May 2024
Thank you for your feedback. We will pass on this information to the proper department.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Fron Desk on 15 May 2024
Thank you for a great review. Hope to see you again.

10/10 Excellent

Michelle, Squamish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff at check in, free shuttle to and from airport (we had a flight come in late and leave really early the next day). The room was amazing - the bed was SO comfy… what are those sheets made of??? We just returned from traveling around Mexico and staying in hostel type hotels in 42 degree weather, so the bed (and really good water pressure shower!) was such a nice bonus! We only had 5 hours sleep due to our flights but still feel so rested today. Good waffles too :) Thank you!!
Stayed 1 night in May 2024
Response from JP on 13 May 2024
Thank you so much for your positive and valuable feedback.

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean, close to the airport, snacks available, 24 hour airport shuttle, super professional staff. Would stay again.
Stayed 1 night in May 2024
Response from Fron Desk on 9 May 2024
We appreciate the kind words and we hope to see you again in the near future. Again, thank you so much for a great feddback.

10/10 Excellent

Justin, West Kelowna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Bridgette on 11 May 2024
Dear Justin,On behalf of the 100 colleagues that work at Hampton Inn, Calgary Airport North thank you for staying with us and, for your feedback. We really appreciate your spending your time and hard-earned money with us.It is really encouraging to our team to be given such an incredible score. Especially when it comes from those who matter the most – you, our guest! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. If you have anything additional that we can work on that would have made your stay better, I would really appreciate your thoughts.Once again, I appreciate you taking the time to share your feedback. I hope to welcome you again soon. If I can be of assistance, please do not hesitate to reach out.Warm Regards,

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff pleasant, check in easy. Make sure to book your shuttle to airport early as they do fill up...
Stayed 1 night in Apr 2024
Response from Fron Desk on 9 May 2024
Thank you for an amazing review. We are glad you enjoyed your stay. See you again!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Free convenient airport shuttle and complimentary breakfast
Stayed 1 night in May 2024
Response from Fron Desk on 9 May 2024
Thank you for a great review

10/10 Excellent

Cecilia

Travelled with partner
Close to airport. Met my needs for my 7 hour stay.
Stayed 1 night in May 2024
Response from Fron Desk on 9 May 2024
Thank you for a great review

8/10 Good

Timothy, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Fron Desk on 9 May 2024
Thank you for your review and please let us know how we can improve.

10/10 Excellent

Krystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and excellent breakfast in the morning. Very impressed with the quality had cheese omelet, banana bread, sausages and excellence coffee. Shuttle was prompt on time. Will stay here again so close to airport and timmies close by
Stayed 1 night in May 2024
Response from Fron Desk on 4 May 2024
Thank you do much for your detailed feedback and kind words. We hope to welcome you once again and serve you.

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hampton Inn by Hilton Calgary Airport North was great. Breakfast was great as well. The room was clean too. I would recommend the property again.
Stayed 1 night in Apr 2024
Response from JP on 3 May 2024
Thank you for your positive and valuable feedback.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, close to airport.
Stayed 1 night in May 2024
Response from JP on 3 May 2024
Thank you for your positive and valuable feedback.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Fron Desk on 2 May 2024
Thank you for a great review. We hope to welcome you again.

10/10 Excellent

Kelina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent services
Stayed 1 night in Apr 2024
Response from Fron Desk on 30 Apr 2024
Thank you for an amazing review. We appreciate your business.

8/10 Good

sandesh

Stayed 1 night in Apr 2024
Response from Fron Desk on 22 May 2024
Thank you for your review. Please let us know how we can improve.

6/10 Okay

Brady

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No hot water after long flight. Many customers complained but nothing was done or money reimbursed
Stayed 1 night in Apr 2024
Response from Fron Desk on 30 Apr 2024
We are sorry to hear about your experience and our maintenance department is aware of this issue and was doing their best to address the issue. Thank you for your patience and understanding.

6/10 Okay

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities
The shower needs some love. Water pressure sucked, who ever installed that shower curtain Rod obviously didnt know what they were doing. Those were my main issues.
Stayed 1 night in Apr 2024
Response from Bridgette on 26 Apr 2024
On behalf of the 100 colleagues that work at the Hampton Inn, Calgary Airport North thank you for staying with us and thank you for your feedback. We really appreciate your spending your time and hard-earned money with us.We are truly sorry about the inconvenience you had due to the fact that the water pressure, and the shower rod in the shower were not to expectation. It is our goal to exceed the expectations of our guest and provide excellent service. The feedback of our valued guests is very important as it gives us an opportunity to make amendments and provide better service. Your noted concern has been addressed with our Chief Engineer, and we appreciate you sharing this. Should your travels bring you back to Calgary, we truly hope that you will give us another opportunity to ensure you are 100% satisfied with your stay.Warm Regards,

10/10 Excellent

Terri

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Transport to airport
Stayed 1 night in Apr 2024
Response from JP on 26 Apr 2024
Thank you for your positive and valuable feedback.

10/10 Excellent

Seamus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff nice and friendly, airport shuttle service convenient.
Stayed 1 night in Apr 2024
Response from Fron Desk on 24 Apr 2024
Thank you so much for your review and for recognizing our staff member. We appreciate your business.

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities
Easy checkin & conveniently located to airport
Stayed 1 night in Apr 2024
Response from Fron Desk on 23 Apr 2024
Thank you for your review

8/10 Good

W

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front staff
Stayed 1 night in Apr 2024
Response from Fron Desk on 21 Apr 2024
Thank you for recognizing our front desk staff. See you again!

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Apr 2024
Response from Fron Desk on 21 Apr 2024
We are glad you liked the convenience of our location. See you again on your next stop!

2/10 Terrible

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The number one reason people get a hotel room is for a comfortable nights sleep.wake up hilton group.mattress was the absolute worst we have slept on in years.have you not heard the word pillowtop? Rock hard difficulty going to sleep and woke up after about 4 hrs.so uncomfortable .could not sleep on our sides.talked to numerous people at breakfast.heard the same complaint.
Stayed 1 night in Apr 2024
Response from Bridgette on 19 Apr 2024
On behalf of the 100 colleagues that work at the Hampton Inn, Calgary Airport North thank you for staying with us and thank you for your feedback. We really appreciate your spending your time and hard-earned money with us. We appreciate you taking the time to respond and are very sorry you weren’t 100% satisfied with your recent stay. It is our goal to exceed the expectations of our guest and provide excellent service. The feedback from our valued guest is very important to us as it gives us an opportunity to make amendments and provide better service. I hope that if your travels bring you back to Calgary, that you will give us another chance to prove to you that your previous experience was just an exception.Warm Regards,

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints so far
Stayed 1 night in Apr 2024
Response from Fron Desk on 18 Apr 2024
Thank you very much for a great review. We appreciate your business and hope to see you again.

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in Apr 2024
Response from Fron Desk on 16 Apr 2024
Thank you for an amazing review. Hope to see you again.

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Fron Desk on 16 Apr 2024
Thank you for your review. Really appreciate your business. See you again.

10/10 Excellent

Johann

Stayed 1 night in Apr 2024
Response from JP on 3 May 2024
Thank you for your positive and valuable feedback.

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Great shuttle service/ clean hotel
Stayed 1 night in Apr 2024
Response from Fron Desk on 13 Apr 2024
Thank you and we are glad you had a positive experience.

10/10 Excellent

Kristopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very professional and helpful! We only stayed one night during a flight layover but would recommend that hotel for anyone needing a great night rest waiting for the next flight at the airport
Stayed 1 night in Apr 2024
Response from Fron Desk on 11 Apr 2024
Thank you so much for feedback and we are glad that you enjoyed your stay with us. Please share your experience with family and friends.

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great check in, made a reservation with front desk cleark for my retun travel. Very good hotel, perfect location for overnight before or after a flight.
Stayed 1 night in Apr 2024
Response from Fron Desk on 9 Apr 2024
Thank you so much for your review and we are glad you are happy with your experience at the hotel

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Mar 2024
Response from Fron Desk on 7 Apr 2024
Thank you and hope we can be of service again to you in the near future.

10/10 Excellent

Shaun

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from JP on 6 Apr 2024
Thank you for your positive and valuable feedback.