Exterior

Reviews of Divya Sutra Plaza and Conference Centre Calgary Airport

3 out of 5

Reviews

7.6

Good

Rating 10 - Excellent. 294 out of 758 reviews" "
Rating 8 - Good. 217 out of 758 reviews" "
Rating 6 - Okay. 102 out of 758 reviews" "
Rating 4 - Poor. 61 out of 758 reviews" "
Rating 2 - Terrible. 84 out of 758 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hazem

Liked: Cleanliness, staff & service, property conditions & facilities
Food
Stayed 1 night in May 2024
Response from Management on 27 May 2024
Good Day Hazem,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

4/10 Poor

Sanjayan

Liked: Property conditions & facilities
Disliked: Staff & service
Great
Stayed 2 nights in May 2024
Response from Management on 27 May 2024
Good Day Sanjayan ,Thank you very much for taking the time to rate us ! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

2/10 Terrible

Jeff

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Property had an event that was so loud. Washroom was dirty
Stayed 1 night in May 2024
Response from Management on 27 May 2024
Good Day Jeff,Thank you for highlighting your observations during your recent stay with us. We acknowledge your concerns and want to assure you that we are actively working on improving and transforming our property as part of a rebranding effort. we understand there were issues with the facilities, please know that we are in the midst of implementing a comprehensive renovation plan to address these issues and elevate the overall guest experience.Thanks for understanding!Sincerely,Divya Sutra Management

4/10 Poor

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in May 2024
Response from Management on 27 May 2024
Hello Ryan,Thank you for your rating. We appreciate your feedback and hope to provide an even better experience for you in the future. If there's anything specific you'd like to share with us to improve your stay, please feel free to reach out. We value your input and aim to exceed your expectations on your next visit.Sincerely,Divya Sutra Management.

10/10 Excellent

Omran

Stayed 1 night in Mar 2024
Response from Management on 27 May 2024
Good Day Omran,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Management on 27 May 2024
Good Day Anthony,Thank you very much for taking the time to rate us ! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

6/10 Okay

Fuzail, FORT MCMURRAY

Travelled with family
Disliked: Property conditions & facilities
Staff was like talking to robot , and gallery was smelling with pot
Stayed 1 night in May 2024
Response from Management on 27 May 2024
Good Day Fuzail, Thank you for sharing your experience with us, and we're delighted to hear that you enjoyed your stay at Divya Sutra Hotel. Regarding your feedback about our receptionists, we want to assure you that each member of our team has undergone comprehensive hospitality training to provide the highest level of service to our guests. We deeply value the importance of friendly and communicative interactions, and our receptionists are dedicated to ensuring that every guest feels welcomed and well-assisted throughout their stay. We'll take your feedback into account as we strive to enhance the guest experience even further. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back to Divya Sutra Hotel for another enjoyable stay. Warm regards, Divya Sutra Management.

2/10 Terrible

Abdikadir

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed, after a long drive I get to the hotel and I was unable to check-in. The staff “Victor” was rude, I had a family with me and had to book another hotel to get some rest. I prepaid the hotel but didn't sleep and there is non-refundable. I was so unhappy what I had experienced there. I would talk to my lawyer about this. Also, know that I had two Reservations and they went to the trash. I wish you the best.
Stayed 1 night in May 2024

2/10 Terrible

Satinder

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk employees need to learn customer service
Stayed 1 night in May 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am from a small town. There were many homeless around and questionable people around the parking lot. Got inside and it was lovely. Staff awesome!!!!
Stayed 1 night in May 2024
Response from Management on 27 May 2024
Good Day Holly,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

8/10 Good

Lori

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Friendly staff and clean
Stayed 1 night in May 2024
Response from Management on 27 May 2024
Good Day Lori,Thank you very much for taking the time to rate us ! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

8/10 Good

jasman

Stayed 1 night in May 2024
Response from Management on 27 May 2024
Good day Jasman,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in May 2024
Response from Management on 27 May 2024
Good day Peter,,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

10/10 Excellent

Muhammad

Business traveller
Liked: Property conditions & facilities
Affordability
Stayed 2 nights in May 2024
Response from Management on 24 May 2024
Good day Muhammad,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

6/10 Okay

saibin

Travelled with family
Disliked: Property conditions & facilities
Average
Stayed 1 night in May 2024
Response from Management on 24 May 2024
Good day Saibin, Thank you for your rating. We appreciate your feedback and hope to provide an even better experience for you in the future. If there's anything specific you'd like to share with us to improve your stay, please feel free to reach out. We value your input and aim to exceed your expectations on your next visit.Sincerely,Divya Sutra Management.

8/10 Good

Tejendrakumar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in May 2024
Response from Management on 24 May 2024
Good Day Tejendrakumar ,Thank you very much for taking the time to rate us ! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Management on 27 May 2024
Good Day Gary,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

8/10 Good

carey, houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management on 27 May 2024
Good day Carey,Thank you very much for taking the time to rate us ! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Lean room and great price
Stayed 1 night in May 2024
Response from Management on 27 May 2024
Good day Jennifer,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

8/10 Good

Dale

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Carpet in elevator need to be changed.
Stayed 1 night in May 2024
Response from Management on 24 May 2024
Good day Dale,Your suggestion regarding elevator carpets and we appreciate your feedback. We strive to accommodate the preferences of all our guests, and we will take this into consideration for future enhancements.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for an even more enjoyable experience in the future.Sincerely,Divya Sutra Management

10/10 Excellent

Rajdeep

Business traveller
Good size space
Stayed 1 night in May 2024
Response from Management on 24 May 2024
Good day Rajdeep, Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

8/10 Good

Janna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management on 24 May 2024
Good day Janna,Thank you very much for taking the time to rate us ! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

10/10 Excellent

Yao, Calgary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Convenient.
Stayed 1 night in Apr 2024
Response from Divya Sutra Management. on 23 May 2024
Dear Yao, Thank you very much for taking the time to rate us with 5 stars! It sounds like you had a pleasant experience at Divya Sutra Plaza and Conference Centre! We're glad to hear that you found the hotel to be clean and convenient. We appreciate your patronage and look forward to welcoming you back on your next visit! Sincerely, Divya Sutra Management.

6/10 Okay

Landice

Disliked: Cleanliness, property conditions & facilities
nice staff - hot tub and sauna out of order and room needs better cleaning
Stayed 1 night in May 2024
Response from Management on 24 May 2024
Dear Landice,Thank you for sharing your feedback! We're delighted to hear that you found your experience at Divya Sutra Plaza and Conference Centre Calgary Airport to be worth it. We aim to provide excellent value and service to all our guests, and we're thrilled that you felt your stay met your expectations. We look forward to welcoming you back for another enjoyable experience in the future!Sincerely,Divya Sutra Management.

6/10 Okay

Turina

Travelled with family and small children
Very nice
Stayed 1 night in May 2024
Response from Divya Sutra Management. on 23 May 2024
Hello Turina!Thank you for sharing your feedback!We're delighted to hear that you found your experience at Divya Sutra Plaza and Conference Centre Calgary Airport to be worth it. We aim to provide excellent value and service to all our guests, and we're thrilled that you felt your stay met your expectations. We look forward to welcoming you back for another enjoyable experience in the future! Sincerely, Divya Sutra Management.

8/10 Good

Balraj

Liked: Cleanliness, staff & service
I like property and prices was cheap and the service was also good and the thing I don’t like is that there is limited dining in the area.
Stayed 2 nights in May 2024
Response from Management on 23 May 2024
Dear Balraj,Thank you for sharing your feedback! We're delighted to hear that you found your experience at Divya Sutra Plaza and Conference Centre Calgary Airport to be worth it. We aim to provide excellent value and service to all our guests, and we're thrilled that you felt your stay met your expectations. We look forward to welcoming you back for another enjoyable experience in the future!Sincerely,Divya Sutra Management.

6/10 Okay

Deepak

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Second time i stayed at the hotel. The front staff never smile instead it felt very cold when checking in. The room smelled very old? I had to open the window to air out whatever the smell was. When checking out got same attitude. There was nothing "memorable" very dingy kind of feel
Stayed 2 nights in May 2024
Response from Management on 22 May 2024
Dear Deepak, Thank you for sharing your experience with us, and we're delighted to hear that you enjoyed your stay at Divya Sutra Hotel. Regarding your feedback about our receptionists, we want to assure you that each member of our team has undergone comprehensive hospitality training to provide the highest level of service to our guests. We deeply value the importance of friendly and communicative interactions, and our receptionists are dedicated to ensuring that every guest feels welcomed and well-assisted throughout their stay. We'll take your feedback into account as we strive to enhance the guest experience even further. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back to Divya Sutra Hotel for another enjoyable stay. Warm regards, Divya Sutra Management.

8/10 Good

Lorraine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall our stay in this hotel was above average! It was almost perfect, but the front desk needs additional training so they will be familiar with the type of their available rooms. There is one particular front desk agent, im not sure if her name is Kulmar, but something like that. I mentioned if possble to request for connecting/adjoining rooms and she said they dont have that kind of rooms.But the other f/d said that they have. Neiway, bed and pillows were soft and smells clean. Great job for the housekeeping peeps!
Stayed 2 nights in May 2024
Response from Management on 22 May 2024
Hello Lorraine,Thank you for highlighting your observations during your recent stay with us. We acknowledge your concerns and want to assure you that we are actively working on improving and transforming our property . We'll take your feedback into account as we strive to enhance the guest experience even further. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back. Thanks for understanding! Sincerely,Divya Sutra Management

10/10 Excellent

Leslie, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
For the price you pay it’s great
Stayed 1 night in May 2024
Response from Management on 22 May 2024
Dear Leslie,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay! Sincerely,Divya Sutra Management.

2/10 Terrible

Casey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud. Dirty. Poor service. Run down. Won’t recommend.
Stayed 3 nights in May 2024
Response from Management on 22 May 2024
Hello Casey,Thank you for highlighting your observations during your recent stay with us. We acknowledge your concerns and want to assure you that we are actively working on improving and transforming our property as part of a rebranding effort. we understand there were issues with the facilities, please know that we are in the midst of implementing a comprehensive renovation plan to address these issues and elevate the overall guest experience.Thanks for understanding! Sincerely,Divya Sutra Management

8/10 Good

Kelly

Liked: Staff & service
Stayed 1 night in May 2024
Response from Management on 22 May 2024
Dear Kelly,Thank you for your rating. We appreciate your feedback and hope to provide an even better experience for you in the future. If there's anything specific you'd like to share with us to improve your stay, please feel free to reach out. We value your input and aim to exceed your expectations on your next visit.Sincerely,Divya Sutra Management.

8/10 Good

Josephine, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean . Staff are helpful and friendly .
Stayed 2 nights in May 2024
Response from Divya Sutra Management. on 21 May 2024
Dear Josephine ,Thank you for your feedback. It sounds like you had a pleasant experience at Divya Sutra Plaza and Conference Centre! We're glad to hear that you found the hotel to be clean and that you found our staff to be helpful and friendly. We appreciate your patronage and look forward to welcoming you back on your next visit! Sincerely, Divya Sutra Management

4/10 Poor

Anil

Travelled with partner
Stayed an extra night and thought our room would be cleaned and it wasn’t. They also cancelled the fob for the extra night. Had to get it reset
Stayed 1 night in May 2024
Response from Management on 22 May 2024
Dear Anil,Thank you for highlighting your observations during your recent stay with us. We acknowledge your concerns and want to assure you that we are actively working on improving and transforming our property as part of a rebranding effort. we understand there were issues with the Housekeeping services and other facilities, please know that we are in the midst of implementing a comprehensive renovation plan to address these issues and elevate the overall guest experience.Thanks for understanding!Sincerely,Divya Sutra Management

10/10 Excellent

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good room for great price
Stayed 1 night in May 2024
Response from Divya Sutra Management. on 21 May 2024
Dear Wesley ,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay! Sincerely, Divya Sutra Management.

2/10 Terrible

Krystal

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would never return to this hotel or recommend anyone. The hotel rooms themselves are dated. There are stains absolutely everywhere. The washroom was questionable. Wasnt comfortable enough to shower there. There were wedding receptions being held every night we were there and the bass from the ballrooms were heard and felt from our room on the 4th floor. People on the same floor were slamming their doors so loudly. The staff is unpleasant and rude. You have to pay the full amount of the stay right when you check in. They have the audacity to request for tips upon arrival on the cc machine. Be aware that there is a good chance mastercard will flag and freeze your card when trying to pay so have alternative payment available if you want to stay here. For the price they charge your better off paying a few bucks.more for a better hotel
Stayed 3 nights in May 2024
Response from Management on 22 May 2024
Hello Krystal,Thank you for highlighting your observations during your recent stay with us. We acknowledge your concerns and want to assure you that we are actively working on improving and transforming our property as part of a rebranding effort. we understand there were issues with the shower and other facilities, please know that we are in the midst of implementing a comprehensive renovation plan to address these issues and elevate the overall guest experience.Thanks for understanding!Sincerely,Divya Sutra Management

2/10 Terrible

Chris

Disliked: Staff & service, amenities
The front desk attendant was very rude. I was very tired front a long flight and just wanted to go to my room that i reserved.
Stayed 7 nights in May 2024
Response from Management on 24 May 2024
Dear Chris,Upon reviewing our records in our Property Management System (PMS), we did not find any indication of your stay or reservation with us. We value all feedback and are committed to addressing any concerns raised. We understand your situation, but we have strict policy of Incidentals on a Credit Card, and we assume that was the issue with your check in. .Thank you for your understanding.Best regards,Divya Sutra

10/10 Excellent

NAVDEEP

Liked: Cleanliness, staff & service, property conditions & facilities
All Good
Stayed 1 night in May 2024
Response from Divya Sutra Management. on 21 May 2024
Dear Navdeep ,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay! Sincerely, Divya Sutra Management.

6/10 Okay

Shane

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities
I loved that it was pet friendly, but the rooms are very dated and in need of repair. The shower in my room was barely hanging on for dear life.
Stayed 2 nights in Apr 2024
Response from Divya Sutra Management on 23 May 2024
Dear Shane ,Thank you for sharing your feedback! We're delighted to hear that you loved that at Divya Sutra Plaza and Conference Centre Calgary Airport we are pet friendly. also We acknowledge your concerns and want to assure you that we are actively working on improving and transforming our property as part of a rebranding effort. we understand there were issues with the shower, please know that we are in the midst of implementing a comprehensive renovation plan to address these issues and elevate the overall guest experience .Thanks for understanding! Sincerely, Divya Sutra Management

2/10 Terrible

Nahom

Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy from conference room 12 midnight plus and noise in the mornings
Stayed 1 night in May 2024
Response from Divya Sutra Management on 22 May 2024
Dear Nahom, We appreciate your feedback. We apologize for the inconvenience caused during your stay with the different events we had .We strive to accommodate the preferences of all our guests, and we will take this into consideration for future enhancements. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for an even more enjoyable experience in the future .Sincerely, Divya Sutra Management

10/10 Excellent

Abd Al Mageed

Liked: Cleanliness, staff & service, property conditions & facilities
This is the place I stay every time I’m in Calgary
Stayed 1 night in May 2024
Response from Divya Sutra Management. on 21 May 2024
Hello Mr. Mageed,Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your positive feedback means a lot to us, as we strive to provide exceptional service and comfort to all our guests. We hope to have the pleasure of hosting you again shortly for another memorable stay!Sincerely,Divya Sutra Management.

10/10 Excellent

Roschellie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel suprised me to be honest👍 it was almost perfect. The room was clean and sheets smell so nice. The only thing is everything ha a price, or to be bought, from toothbrush, toothpaste etc. I guess it wouldnt hurt if you guys give it for free..
Stayed 1 night in May 2024
Response from Divya Sutra Management. on 21 May 2024
Dear Roschellie, Thank you very much for taking the time to rate us with 5 stars! We're happy to learn that you had a wonderful experience during your stay at Divya Sutra Plaza and Conference Centre Calgary Airport. Your suggestion regarding about the Your suggestion regarding additional amenities is noted .We strive to accommodate the preferences of all our guests, and we will take this into consideration for future enhancements to our room amenities. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for an even more enjoyable experience in the future. Sincerely, Divya Sutra Management.

2/10 Terrible

sakshi

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
we stay 3 days and we cant sleep lots of parties loud music. For relaxtion this hotel not recomended. washbasin broken. reception will not help u at all.
Stayed 3 nights in May 2024
Response from Divya Sutra Management. on 21 May 2024
Dear Sakshi, Thank you for highlighting your observations during your recent stay with us. We acknowledge your concerns and want to assure you that we are actively working on improving and transforming our property as part of a rebranding effort. we understand there were issues with washbasin please know that we are in the midst of implementing a comprehensive renovation plan to address these issues and elevate the overall guest experience .Thanks for understanding! Sincerely, Divya Sutra Management

6/10 Okay

Matthew

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Good location. Could be a great property if it was maintained properly. Grounds generally look like they havent been maintained in years. Poor exterior paint job, painters got paint everywhere. Renos done very cheaply or half done, so any good is offset by the negative. Room and beds were decent, bathrooms were old stained and gross. If your goins to spend the money on updatea dont leave old stained sinks, dont use cheap tiles that look dirty. Anyway, has alot of potential that is being wasted. Im guessing the owner is happy making a good amount off current ratea, the place looked busy despite all the downsides.
Stayed 1 night in May 2024
Response from Divya Sutra Management. on 21 May 2024
Hello Matthew,Thank you for highlighting your observations during your recent stay with us. We acknowledge your concerns and want to assure you that we are actively working on improving and transforming our property as part of a rebranding effort. we understand there were issues with the renovations, paint jobs, bathrooms elevator, and other facilities, please know that we are in the midst of implementing a comprehensive renovation plan to address these issues and elevate the overall guest experience.Thanks for understanding!Sincerely,Divya Sutra Management

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Divya Sutra Management. on 21 May 2024
Dear Gary ,Thank you for your rating. We appreciate your feedback and hope to provide an even better experience for you in the future. If there's anything specific you'd like to share with us to improve your stay, please feel free to reach out. We value your input and aim to exceed your expectations on your next visit. Sincerely, Divya Sutra Management.

2/10 Terrible

Borhan

Disliked: Cleanliness, staff & service, property conditions & facilities
I had a very bad experience
Stayed 1 night in May 2024
Response from Divya Sutra Management. on 21 May 2024
Hello Borhan,Thank you for highlighting your observations during your recent stay with us. We acknowledge your concerns and want to assure you that we are actively working on improving and transforming our property as part of a rebranding effort, please know that we are in the midst of implementing a comprehensive renovation plan to address these issues and elevate the overall guest experience.Thanks for understanding!Sincerely,Divya Sutra Management

10/10 Excellent

Lara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious. Clean
Stayed 1 night in May 2024
Response from Sincerely, Divya Sutra Management on 21 May 2024
Dear Lara, thank you so much for your positive feedback and your 5- stars rating. It sounds like you had a pleasant experience at Divya Sutra Plaza and Conference Centre! We're glad to hear that you found the hotel to be clean and spacious. We appreciate your patronage and look forward to welcoming you back on your next visit!Sincerely,Divya Sutra Management

8/10 Good

Lara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious. Clean.
Stayed 1 night in May 2024
Response from Divya Sutra Management on 21 May 2024
Dear Lara ,Thank you for your feedback. It sounds like you had a pleasant experience at Divya Sutra Plaza and Conference Centre! We're glad to hear that you found the hotel to be clean and very spacious. We appreciate your patronage and look forward to welcoming you back on your next visit! Sincerely, Divya Sutra Management

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, check in and out was easy, staff was friendly, price was adequate
Stayed 1 night in May 2024
Response from Divya Sutra Management. on 21 May 2024
Dear Graeme, We greatly appreciate your fantastic review! It's wonderful to hear that you found our staff to be exceptional and our rooms lovely, especially at such a great price. Thank you for recommending us, and we hope to welcome you back soon for another amazing stay at Divya Sutra Plaza and Conference Centre Calgary Airport! Sincerely, Divya Sutra Management.

8/10 Good

TODD

Liked: Staff & service, amenities, property conditions & facilities
Pool was warm, room was very clean, staff weee friendly and helpful. Wish their hot tub was working.
Stayed 3 nights in May 2024
Response from Divya Sutra Management. on 21 May 2024
Hello Todd,Thank you for sharing your feedback! We're delighted to hear that you found your experience at Divya Sutra Plaza and Conference Centre Calgary Airport to be worth it. We aim to provide excellent value and service to all our guests, and we're thrilled that you felt your stay met your expectations.However, we apologise for the hot tub not working, but we did have fixed it now. We look forward to welcoming you back for another enjoyable experience in the future!Sincerely,Divya Sutra Management.

4/10 Poor

Haolong

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A bunch of guys held a party in the hotel No tooth brushes No hair dryer No body washer only soap No sockets If you r here to stay a night, it’s a Okay, but dont you ever imagine you r gonna have a comfortable night
Stayed 1 night in May 2024
Response from Divya Sutra Management on 22 May 2024
Hello Haolong! We appreciate your feedback. Your suggestion regarding amenities in the room is noted, as for the toothbrush, it can be requested at reception with an additional fee. We want to apologize for the inconvenience caused by the different events we had during the weekend. We strive to accommodate the preferences of all our guests, and we will take this into consideration for future enhancements to our room amenities. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for an even more enjoyable experience in the future. Sincerely, Divya Sutra Management