Fountain
Check availability

Reviews of Royale Exotica

3.5 out of 5
Royale Exotica
5/27/G, Maddo Vaddo, Calangute, Goa

Reviews

5.8
Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 3 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 3 out of 9 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice
It was really nice and comfortable. Took sea view room and view was nice and beach was stone's throw away. Staff and manager were helpful and courteous. Room & bathroom was clean and perfect along with balcony. Couple of feedbacks- breakfast can have some continental options instead of all heavy indian foods. And it'll be great if we can pay all bill at checkout instead of food bill every day. But will still give 5 stars as this was just a minor inconvenience.
Stayed 1 night in Mar 2021

6/10 Okay

K.perisi, Oxford United Kingdom

Travelled with partner
Liked: Cleanliness, staff & service
The property rooms were nice very clean but be aware the classic room has no balcony on pictures they advertise classic room with pictures of a room with a balcony . The breakfast was ok but mostly Indian food except for eggs and cereal.in-the three weeks we stayed the four slice toaster only toasted two slices .why don’t they buy one.? One day there was no bread my wife told them to go and buy some and they did ,very poor ,on another day ran out of butter ,when I told the manager it was remedied the next day . This a nice hotel but you need to care more about your European guests .The staff were all very friendly but,a hotel should not run out of basic supplies. You pay good money to the hotel so you expect what you pay for. We would go back to this hotel ,I hope the management pays attention to this review and remedies these basic things you should not have to tell the staff to go and buy bread.
Stayed 21 nights in Feb 2020
Response from Management- Royale Exotica. on 26 Mar 2020
Dear Guest, We thank you for choosing to stay with us and sharing your detailed feedback. We are glad to know that you liked our rooms as per your expectations we would also like to bring to your notice that we have not displayed any images of classic room on the website however we apologize for the inconvenience caused to you. We have also made a note of your concern so that further improvements can be made and such instances do not repeat in future. We hope you treat this as a one time incident and give us a chance to serve you better on your next visit.Thanking you on behalf of our staff for your appreciation. Looking forward to welcoming you again soon. Best Regards.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t find as expected
Route to reach Hotel is very narrow and awkward. Rooms are not as good as mentioned in hotel description. I stayed in both normal room and in ocean view luxury room but rooms were pathetic and small. Bathroom was small and doesn’t have bathtub. You have to ask for everything in Hotel eg bathrobes, brush,paste, room slippers etc. Hotel staffs were good and polite but I strongly believe Hotel is overrated and expansive for what it provided as I already have stayed in other Hotels in Goa. I am sorry, but I didn’t want to return to this Hotel. Rooms are not sound proof.
Stayed 2 nights in Feb 2020
Response from Management-Royale Exotica. on 12 Mar 2020
Dear Guest, We apologize and regret to know the inconvenience that you had to face while your stay with us. We assure you that your concerns have been highlighted to the concerned teams so that further improvements can be made. We hope you treat this as a one time incident and give us a chance to serve you better on your next visit. Best Regards.

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020
Response from Management-Royale Exotica. on 31 Jan 2020
Dear Guest, We thank you for staying with us and sharing your rating. We would like to know more from you in regards to your stay with us. See you again soon. Best Regards.

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is very close to the brach. I disliked that it had intense paint or renovation smell. I had a head ache because of that for all of my stay there.
Stayed 3 nights in Dec 2019
Response from Management-Royale Exotica on 31 Jan 2020
Dear Guest, We apologize and regret to know the inconvenience that you had to face while your stay with us. We hope you treat this as a one time incident and give us a chance to serve you better on your next visit. Best Regards.

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff were good. Location on beach good. And restaurant half decent. But booked sea view rooms and didn’t get them. Booked two separate beds and didn’t get them. Management said it was Expedia’s fault so will investigate further. All very disappointing and not as booked nor advertised and very poor for a supposed VIP access hotel. Rather than getting benefits we were shafted so hotel or Expedia have something to answer.
Stayed 3 nights in Jan 2020
Response from Management-Royale Exotica on 31 Jan 2020
Dear Guest, We thank you for staying with us and sharing your valuable feedback. We are glad to know that you liked our staff and found our location conveniently located. We have investigated the matter and made the accurate changes. We regret to know any inconvenience that you had to face while your stay with us. Best Regards.

2/10 Terrible

Verified traveller

Disliked: Amenities
The staff were friendly, but their standard of English was poor, so communicating was difficult. Expedia advertised the room as 2x Queen sized beds, but when we arrived there was just a double bed in quite a small room, which was very disappoining as I had paid over £70 per night for just over two weeks, when I complained we were told we would be moved in a week's time as it was very busy, I said I had booked in September, but this made no difference. When we were moved we were moved to an even smaller room and tou could not get into the bathroom wothout shutting the door and squeezing past it. The bed was too hard and we could not get a proper filter coffee. Photos look good, but is actually just a very average hotel, which is well over priced. I would not recommend staying here.
Stayed 15 nights in Dec 2019
Response from Management-Royale Exotica. on 31 Jan 2020
Dear Guest, We apologize and highly regret to know the inconvenience that you had to face while your stay with us. Please note that there had been an error on updation of content due to which incorrect information was visible. We assure you that your concerns has been highlighted to the department so that further improvements can be made. We hope you treat this as a one time incident and give us a chance to serve you better on your next visit. Best Regards.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfactory stay
The hotel was just what we wanted. There are approx 15 rooms in total so it’s a smaller place. The staff are very friendly and extremely personable, without being over nice with the expectation of a tip. In fact I heard a manager training a new person and specifically telling them to not ask for a tip or put people under the impression of giving one. That being said we did tip given the quality of food and service. The rooms are very clean and well laid out, it’s a new hotel so that would be expected, however worth mentioning. The food is top notch for the area. We went out to a few locations and agreed the hotel food was superior. Definitely take the option of having breakfast included in your stay and try the fried king fish, lots of bones but worth the effort. If we went back to Goa we would not hesitate in staying here again.
Stayed 4 nights in Nov 2019
Response from Team Royale Exotica on 16 Dec 2019
Dear Mr Bryan, We thank you for patronizing our hotel while your stay in the city and sharing your detailed feedback. We are humbled to hear your kind comments about our property and are pleased to know that you had a good stay with us. We would also like to take this opportunity and thank you on behalf of our staff. Looking forward to seeing you again soon. Best Regards.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
beach side view from balcony and it is walking distance
Stayed 3 nights in Oct 2019
Response from Team Royale Exotica. on 16 Dec 2019
Dear Guest, We thank you for choosing to stay with us and sharing your review. We are glad to know that you liked the view from the balcony and found our property conveniently located. Best Regards.