Outdoor pool, pool loungers
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Reviews of Grandeur De Sanchi

3.5 out of 5
Grandeur De Sanchi
Holiday Street, Gaurawaddo, Calangute, Goa

Reviews

6.8
Rating 10 - Excellent. 3 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

7.2/10

Cleanliness

6.4/10

Staff & service

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service
Extremely poor customer service, especially given the price of this hotel. Avoid
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Nice hotel but doesn’t live up to expectations. Room was very nice, comfortable bed, hit and miss with cleaning and refill of tea/coffee supplies. Pool looks good but doesn’t get any sun, therefore very cold, not very clean and no point laying on sun beds. Breakfast buffet (Indian style, all veg) is total chaos, one person doing omelettes, if your not waiting when yours is cooked it’s given to someone else. This hotel is very nice for Asians but I think most Europeans will be disappointed. The tv only has one channel, adverts... no other channels worked. On day 2 we went to reception with a list of problems, staff very nice and tried to help, but things like bathroom floor flooding from shower was beyond their ability. Much nicer hotels in Calangute for what we paid.
Stayed 16 nights in Dec 2018
Response from Guest relation manager on 27 Feb 2019
Dear Anonymous! Thank you for your feedback, ech opinion of our guests is very important for us! We will take in attention all your notes and promise to make our servise better. Best wishes, Grandeur De Sanchi team.

8/10 Good

Lucy, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very close the the beach but the hotel is very hidden away.
Stayed 9 nights in Nov 2018
Response from Manager on 4 Jan 2019
Dear Lucy! Thank you so much for your opinion! We are glad to know, that you has enjoyed your holidays with us! Will be more happy to serve you again! Best wishes!

10/10 Excellent

Welfred, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
The stay was Pleasant and Enjoyable. The Rooms were Spacious and Decent . Friendly Staff Special Thanks to Mr. Mansoor for taking Care of me and my Wife
Stayed 1 night in Sep 2018
Response from Manager on 4 Jan 2019
Dear Welfred! Thank you for choosing us! Its a big pleasure for us to know that you are sitisfied with our servise. Please, be our guest again! Best wishes!

10/10 Excellent

Saanvi, delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worthy Holidays
Nice cooperative staff Spacious rooms Good room service Friendly atmosphere
Stayed 1 night in Aug 2018
Response from Manager on 4 Jan 2019
Dear Saanvi! So kind that you share your opinion, thanks a lot! We trying our best for all guests, thats why we are always happy to see good reviews! Waiting to see you again! Best wishes!

10/10 Excellent

ANIMESH, Hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice experience
Very nice experience close tih the beach... Well maintained hotel with beautiful statues... Wood was just mesmerising... Got in Very reasonable price... Staff was really kind and helpful.. overall a wonderful experience... Would strongly recommend it to others
Stayed 1 night in Aug 2018
Response from Manager on 4 Jan 2019
Dear Animesh! Happy to see your review, thank you! Its a big pleasure for us to know that we doing our job well. Will be happy to se you and your family again. Best wishes!

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
the staff was not cooperative and the room was not allotted as said the hotel has duped me and i am never going back.
Response from Manager on 4 Jan 2019
Dear Anonymous! Thank you for your feedback. We are appologies for misunderstooding from our stuff side. We promise to you to work out on this situation for not allowd it in future. Hope to see you againfor prove it. Best wishes!

4/10 Poor

Karan Nayak

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel Manager needs to learn a lot.
I am a seasoned traveller and I have never has such bad experience. I had mentioned during my booking as well as during checking in, that its my first wedding aniversary night and expected some value addition in regular services, a little decoration or any small gesture of hospitality, but totally let down! Cherry on top, we were asked to check out sharp @11 even after request for just 1 hr extra late check out, even tho the hotel was barely occupied. Breakfast was a disaster! Please prefer to look for more hotels as there are way better hotels near by.
Response from Manager on 4 Jan 2019
Dear Karan Nayak! Thank you for review. We are sorry to know that your accomandation was not good. But all extra services in hotels usiually chargeble. Our breakfast is unlimit buffet include 6 kind of dishes, sorry if its not enough. Late check out also possible if rooms are availible, in this time we have waited big group check in, thats why we didnt extend your staying. Best wishes!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good hotel for privacy or family
The Hotel is located 500 metres from the beach. Not easily accessible. Staff is friendly. Room was not clean and smells badly. Bed had spider, mosquitoes and bed sheet didn't smell good. Room service didn't pick up phone all the time and breakfast variety was terrible. Toilet was clean. Aircon was working good. TV has many channels to explore and keep entertainment. Wifi is not working and there is no signal. Rooms have connectivity to nearby rooms so there is noises heard and not good for privacy. Hotel uses manual key to access which is hard to use and also to keep. Very dull feeling and wouldn't stay here again.
Response from Manager on 4 Jan 2019
Dear Anonymous! Thank you for your opinion! For your convenience, you can always leave the key at the reception. Wi-Fi works in the restaurant area, reception and rooms. Sometimes due to blackouts in Goa, there are problems with his work. but this is not the hotel’s fault. Our breakfast is unlimited buffet with 6 kind of dishes, sorry if its not enough. The hotel is surrounded by trees and plants, sometimes there is the likelihood of insects entering the room, but we carefully monitor this and regularly make insects processing. Will work out all your remarks. We are appologies that your holidays wasn't good enough. Best wishes.