Outdoor pool, open 7:00 AM to 5:00 PM, pool umbrellas, pool loungers
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Reviews of Kempinski Nile Hotel Cairo

5 out of 5
Kempinski Nile Hotel Cairo
12 Ahmed Ragheb Street, Cornish El-Nile, Garden City, Cairo, Cairo Governorate

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1000 reviews" "
Rating 8 - Good. 261 out of 1000 reviews" "
Rating 6 - Okay. 92 out of 1000 reviews" "
Rating 4 - Poor. 28 out of 1000 reviews" "
Rating 2 - Terrible. 36 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mahmoud

Travelled with group
Liked: Cleanliness, staff & service, amenities
Fair enough!
Stayed 2 nights in May 2024
Response from Kempinski Nile Hotel Cairo on 28 May 2024
Dear Mr Mahmoud, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

6/10 Okay

Orion, Atascadero

Liked: Cleanliness, amenities, property conditions & facilities
The kitchen gave me food poisoning
Stayed 4 nights in May 2024
Response from Kempinski Nile Hotel Cairo on 14 May 2024
Dear valued guest, Greetings from Kempinski Nile Hotel, thank you for bringing your concerns to our attention. Allow us to apologize for not living up to your expectations. Please tell us more about your experience in order to improve our services by contacting our Duty Manager Mr Moaz El Gohary. Warm regards, Henri Ruiz, General manager.

8/10 Good

Majed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and helpful staff who managed to get us a room 2 hours earlier than expected as we arrived early. The hotel is clean and the lounge had good food and drinks options while we waited. They also dry-cleaned what we gave them in less than 2 hours, enough time for us to get ready for the wedding we were attending later. We had lunch at the Italian restaurant in the hotel. The Alfredo pasta was the most disappointing and tasteless pasta we've ever had... the other dishes were better. We wouldn't advise walking around. We saw many stray dogs barking at people in the streets. It's better to take a car to your destination.
Response from Kempinski Nile Hotel Cairo on 13 May 2024
Dear Mr Majed, Greetings from Kempinski Nile Hotel, First, I would like to thank you for your valuable feedback. While I wish you had a better experience, it is feedback like yours we that will help us improve as we always aim to deliver exceptional guest experience. Regrettably, I noticed that you experienced some inconveniences during your stay with us, which I would like to sincerely apologize for. Rest assured that your comments have been shared with the departments concerned so that retraining can be conducted to avoid the same mistakes. Thank you again for sharing your feedback. Despite your negative memories, we relish the opportunity of welcoming you back soon to demonstrate the quality of service that we are so well-known for. Warm regards, Henri Ruiz, General Manager

10/10 Excellent

MARWAN, Wellington

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Always stay there when in central Cairo. Well maintained cleanliness and friendliness.
Stayed 3 nights in Feb 2024
Response from Kempinski Nile Hotel Cairo on 7 May 2024
Dear Mr Marwan, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was really nice, staff friendly and extremely helpful. The rooms were spacious, clean and well maintained. The only complaint I had was that the air conditioning wasn’t working, but we didn’t mind and decided to live with it. The hotel facilities are good with two ver nice restaurants. The area around the hotel is a bit dirty, but that’s just Cairo. Overall, a nice stay and would recommend.
Stayed 4 nights in May 2024
Response from Kempinski Nile Hotel Cairo on 7 May 2024
Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

4/10 Poor

Raminta

The hotel has cigarette smell and needs to be updated. Carpets were dirty and small rooms. Shower was clogged. I would not stay there again.
Stayed 1 night in Apr 2024
Response from Kempinski Nile Hotel Cairo on 7 May 2024
Dear valued guest, Greetings from Kempinski Nile Hotel, First, I would like to thank you for your valuable feedback. While I wish you had a better experience, it is feedback like yours we that will help us improve as we always aim to deliver exceptional guest experience. Regrettably, I noticed that you experienced some inconveniences during your stay with us, which I would like to sincerely apologize for. Rest assured that your comments have been shared with the departments concerned so that retraining can be conducted to avoid the same mistakes. Thank you again for sharing your feedback. Despite your negative memories, we relish the opportunity of welcoming you back soon to demonstrate the quality of service that we are so well-known for. Warm regards, Henri Ruiz, General Manager

10/10 Excellent

Russia

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great Boutique hotel. Very friendly and professional staff will def come back
Stayed 3 nights in Apr 2024
Response from Kempinski Nile Hotel Cairo on 2 May 2024
Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Leann

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was amazing!! It was beautiful and the food was amazing. The staff were great and felt very safe.
Stayed 2 nights in Apr 2024
Response from Kempinski Nile Hotel Cairo on 7 Apr 2024
Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Saria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly professional
Stayed 3 nights in Mar 2024
Response from Kempinski Nile Hotel Cairo on 24 Mar 2024
Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Wael

Stayed 5 nights in Mar 2024
Response from Kempinski Nile Hotel Cairo on 2 Apr 2024
Dear Mr Wael, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Carolyn

Stayed 4 nights in Feb 2024
Response from Kempinski Nile Hotel Cairo on 24 Mar 2024
Dear Ms Carolyn, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Aadil

Stayed 6 nights in Feb 2024
Response from Kempinski Nile Hotel Cairo on 24 Mar 2024
Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Very well managed and maintained
Stayed 1 night in Feb 2024
Response from Kempinski Nile Hotel Cairo on 28 Feb 2024
Dear Mr Omar, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Larissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb views and convenience
This hotel has a very good location, design and convenience. It is a bit less than 4 Seasons but a lot better. We have stayed in both. It is more modern and updated. I loved their spa with saunas and relaxation room. The views on the roof top bar are amazing. Overall, excellent references. I would definitely go back.
Stayed 2 nights in Feb 2024
Response from Kempinski Nile Hotel Cairo on 28 Feb 2024
Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

8/10 Good

Alexander

Liked: Cleanliness, room comfort
Disliked: Staff & service
Beautiful hotel - disappointing service
The swimming pool on roof was amazing. Lovely and warm. Beautiful view! The service wasn’t great. Had to ask multiple time to replace kettle in room and scales. Also had issues with paying bill - took a long time as a document for the credit card block was lost.
Stayed 3 nights in Feb 2024
Response from Kempinski Nile Hotel Cairo on 27 Feb 2024
Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for bringing your concerns to our attention. Can you please share with us more details regarding your missing items and we assure you that we will do our best and look for them. Please accept our sincerest apologies for the inconveniences occurred. We relish the opportunity to welcoming you back to Kempinski Nile Hotel so you can experience the true Kempinski service. Warm regards, Henri Ruiz, General Manager

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities
Your staff are amazingly helpful and friendly. The room was clean and well decorated. The bathroom needed updating
Stayed 3 nights in Feb 2024
Response from Kempinski Nile Hotel Cairo on 22 Feb 2024
Dear Ms Darren, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Belal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Kempinski Nile Hotel Cairo on 18 Feb 2024
Dear Mr Belal, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

HWANJU

Stayed 3 nights in Feb 2024
Response from Kempinski Nile Hotel Cairo on 18 Feb 2024
Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

8/10 Good

Gisele

Stayed 2 nights in Feb 2024
Response from Kempinski Nile Hotel Cairo on 24 Mar 2024
Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious Hotel in Central Cairo
It was an ideal.place to retreat to in central Cairo. The rooms were quiet, clean amd comfortable. The pool overlookong the Nile was gorgeous, as was the jazz bar. The breakfast and all the food and drinks were delicious! The thing that really made it for us was the staff. They couldn't do enough for us. They were professional, kind and very welcoming. Thank you!
Stayed 2 nights in Feb 2024
Response from Kempinski Nile Hotel Cairo on 11 Feb 2024
Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Sachen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kempinski hotel was beyond my expectations. Absolutely clean and quiet. The food was 10/10. Close to everything. All tourist areas was 20-25 minutes away including airport. Would recommend anyone and everyone to stay here.
Stayed 7 nights in Jan 2024
Response from Kempinski Nile Hotel Cairo on 8 Feb 2024
Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Xin, Sunnyvale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kempinski Nile Hotel Cairo on 28 Jan 2024
Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Husamaldin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and friendly staff, many lounges and areas to sit in, the gym is decent. The location is a walking distance from a lot of local shops and restaurants. Overall I recommend this to anyone visiting Cairo!
Stayed 5 nights in Jan 2024
Response from Kempinski Nile Hotel Cairo on 17 Jan 2024
Dear Mr Husam, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Reem Hassan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
الفندق هادي و مافي زحمة و الغرفة نظيفة
Stayed 3 nights in Jan 2024
Response from Kempinski Nile Hotel Cairo on 17 Jan 2024
Dear Ms Reem, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros : it is a nice hotel in a good location , right by the Nile and close to the Egyptian museum . The breakfast buffet was excellent Cons - a bit expensive . Failure to respond to me when I tried to contact them by e mail and phone regarding some items I accidentally left in the safe . No reply to 3 e mails and when I tried to phone reception put me through to somebody who didn't speak English and who then cut me off
Stayed 2 nights in Dec 2023
Response from Kempinski Nile Hotel Cairo on 9 Jan 2024
Dear Ms Rebecca, Greetings from Kempinski Nile Hotel, Thank you for bringing your concerns to our attention. Can you please share with us more details regarding your missing items and we assure you that we will do our best and look for them. Please accept our sincerest apologies for the inconveniences occurred. We relish the opportunity to welcoming you back to Kempinski Nile Hotel so you can experience the true Kempinski service. Warm regards, Henri Ruiz, General Manager

10/10 Excellent

Celine

Stayed 1 night in Jan 2024
Response from Kempinski Nile Hotel Cairo on 9 Jan 2024
Dear Ms Celine, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Loic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Very good location. Room very comfortable. Great view from the pool roof top bar . Very nice breakfast.
View from the roof top
Stayed 1 night in Jan 2024
Response from Kempinski Nile Hotel Cairo on 9 Jan 2024
Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

8/10 Good

Hanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and convenient
Excellent location near many attractions yet in a relatively calm area. Service by staff was very good although too many were offering help which was a bit overwhelming. Breakfast was varied and good. Hotel is not very big so it made it more peaceful than other larger hotels. Rooms are on the small side but adequate enough, the cost is higher than reasonable for the quality of room, double door for toilet needs to lock better as there’s a gap. The room décor needs some updating, at least a carpet deep machine wash so does the corridors. Would recommend and return.
Stayed 4 nights in Dec 2023
Response from Kempinski Nile Hotel Cairo on 9 Jan 2024
Dear Ms Hanan, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

8/10 Good

ronald G.

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Kempinski Nile Hotel Cairo on 26 Dec 2023
Dear Mr Ronald, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

LESLIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Kempinski Nile Hotel Cairo on 26 Dec 2023
Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager.

10/10 Excellent

Wafaya

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, very courteous! Beds are super comfortable
Stayed 2 nights in Oct 2023
Response from Kempinski Nile Hotel Cairo on 24 Oct 2023
Dear valued guest, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

10/10 Excellent

Joey

Stayed 5 nights in Oct 2023
Response from Kempinski Nile Hotel Cairo on 22 Oct 2023
Dear valued guest, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

10/10 Excellent

mustafa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
رحلة ممتعة
استقبال رائع و وموظفين في مستوى خدمة ممتاز و غرفة نظيفة بمساحة جيدة و اطلالة رائعة
Stayed 3 nights in Oct 2023
Response from Kempinski Nile Hotel Cairo on 16 Oct 2023
Dear Mr Mustafa, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Concierge Mohammed (?) very helpful. My husband needed some medicine. He got me in contact with a pharmacy. When the pharmacy failed to deliver, he called our tour director and the medicine was procured. Scary to be in a foreign land with a problem…really appreciated his help.
Stayed 2 nights in Sep 2023
Response from Kempinski Nile Hotel Cairo on 12 Oct 2023
Dear Ms Patricia, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

10/10 Excellent

trond

Stayed 4 nights in Sep 2023
Response from Kempinski Nile Hotel Cairo on 8 Oct 2023
Dear valued guest, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

8/10 Good

Damien

Stayed 2 nights in Sep 2023
Response from Kempinski Nile Hotel Cairo on 1 Oct 2023
Dear valued guest, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

10/10 Excellent

JUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old but service is good
Stayed 5 nights in Sep 2023
Response from Kempinski Nile Hotel Cairo on 27 Sept 2023
Dear valued guest, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

10/10 Excellent

Flora

Very nice and clean and safe area
Stayed 3 nights in Sep 2023
Response from Kempinski Nile Hotel Cairo on 1 Oct 2023
Dear Ms Flora, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

8/10 Good

Nishit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for an overnight stay as it had a roof top bar & swimming pool. The offical photo makes the pool and roof area look bigger, in fact it is fairly small, it has about 4 sun loungers and 6 tables. The pool lenght is about 10 meters. The tables are virtually on the edge of the pool, so do expect to get shoes wet. The view over the river are nice, any other direction is not. Our room was comfortable, but it lacked detail. As an example, they appeared to have forgotten to remove the dead flowers and replace them. The staff is this hotel seemed more formal than the other places i stayed in my recent trip. Overall, i would say it is a OK hotel for a 24 hour stay, 15 min walk to the main sqaure.
Stayed 1 night in Sep 2023
Response from Kempinski Nile Hotel Cairo on 31 Oct 2023
Dear valued guest, Greetings from the city of Pharaohs! Thank you for bringing your concerns to our attention. Your feedbacks have been shared with the respective departments, and we will take necessary measures to improve guest experiences. We relish the opportunity to welcoming you back so you can experience the true Kempinski service. Warm regards, Philippe H. Charraudeau, General Manager

10/10 Excellent

Dave, Worcester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff
Stayed 5 nights in Sep 2023
Response from Kempinski Nile Hotel Cairo on 24 Sept 2023
Dear Mr Dave, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

10/10 Excellent

mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Kempinski Nile Hotel Cairo on 24 Sept 2023
Dear Mr Mohamad, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

10/10 Excellent

Francine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality Extraordinaire
Stayed 4 nights in Sep 2023
Response from Kempinski Nile Hotel Cairo on 13 Sept 2023
Dear valued guest, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

8/10 Good

Joel, Aurora

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and on the river. Pool is small.
Stayed 3 nights in Sep 2023
Response from Kempinski Nile Hotel Cairo on 12 Sept 2023
Dear valued guest, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

8/10 Good

Sriram

Stayed 2 nights in Sep 2023
Response from Kempinski Nile Hotel Cairo on 1 Oct 2023
Dear valued guest, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is state of the art! Very secure, professional, but personable, inviting and thorough. They supported all of my requested accommodations and remained friendly, inviting and professional when there was a need to negotiate changes with my stay. I'm glad I got a chance to experience an Awesome hotel along with an Amazing city.
Stayed 7 nights in Aug 2023
Response from Kempinski Nile Hotel Cairo on 7 Sept 2023
Dear Ms Karen, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

2/10 Terrible

KATHRYN

Stayed 2 nights in Sep 2023
Response from Kempinski Nile Hotel Cairo on 6 Sept 2023
Dear Ms Kathryn,Greetings from the city of the Pharaohs! Thank you for bringing your concerns to our attention. Can you please share with us more details regarding your stay in order to improve our quality of service as feedback like yours will help us improve as we always aim to deliver exceptional guest experience. We relish the opportunity to welcoming you back to Kempinski Nile Hotel so you can experience the true Kempinski service. Warm regards, Philippe H. Charraudeau, General Manager

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was incredible and service was superb in our stay
Stayed 1 night in Aug 2023
Response from Kempinski Nile Hotel Cairo on 4 Sept 2023
Dear Mr Luis, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

10/10 Excellent

ghassan, burr ridge

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, elegant clean , great friendly staff and great location
Stayed 4 nights in Aug 2023
Response from Kempinski Nile Hotel Cairo on 30 Aug 2023
Dear Mr Ghassan, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

10/10 Excellent

Christopher, Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great property
Stayed 2 nights in Aug 2023
Response from Kempinski Nile Hotel Cairo on 27 Aug 2023
Dear Mr Christopher, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.

10/10 Excellent

Nasser

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positioned on the Nile river with the view of riverboats and yachts floating by. The Kempinski hotel welcomes you with a real feeling of warmth and hospitality. The friendly staff especially Abeer the guest relations manager who oozes warmth, all make you feel at home. The hotel has all the facilities that you could ask for, the restaurants, the lounges, the pool, the spa and wellness Centre, combined with a fantastic team of attentive and caring staff all positioned within a grand 5 star establishment make this the ideal home away from home.
Stayed 5 nights in Aug 2023
Response from Kempinski Nile Hotel Cairo on 20 Aug 2023
Dear Mr Nasser, Greetings from the city of the Pharaohs! Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your positive feedback. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager.