Outdoor pool, pool loungers

Reviews of Coral Sands Resort

4.5 out of 5
Coral Sands Resort
Cnr Trinity Beach Rd & Vasey Esplanade, Trinity Beach, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 335 out of 639 reviews" "
Rating 8 - Good. 232 out of 639 reviews" "
Rating 6 - Okay. 53 out of 639 reviews" "
Rating 4 - Poor. 10 out of 639 reviews" "
Rating 2 - Terrible. 9 out of 639 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Carol

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities
Location was great. Apartment was 4th floor walk up which was hard to manage. We checked in after dark. No receptionist snd very dimly lit path. Apt had almost no kitchen amenities so cooking was out pf the question. Shower was like luxurious but hot water was limited. The thord person in our party took a cold shower.
Stayed 4 nights in Apr 2024
Response from Sara on 18 Apr 2024
HI Carol,Thank you for your review but you may have us confused with another property as our complex is not 4 levels high and our apartments have full kitchens with all amenities.

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The unit had everything we needed and was close to restaurants and the beach. Great stay.
Stayed 3 nights in Apr 2024
Response from Sara on 15 Apr 2024
Hi Danielle,Thank you for your review, we are glad that you enjoyed your stay.

10/10 Excellent

Manoj

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Resort look
Stayed 2 nights in Apr 2024
Response from Sara on 9 Apr 2024
Hi Manoj,Thank you for your review.

8/10 Good

Mason

Travelled with family and small children
Liked: Amenities, property conditions & facilities
If you're thinking of a budget stay that's a fantastic option which is clean with acceptable level of amenities, but you will not find the place lux at all... Location is great to Trinity beach, but for the next time we will consider Palm Cove beach!
Stayed 4 nights in Mar 2024
Response from Sara on 9 Apr 2024
Hi Mason,Thank you for your review.

8/10 Good

Ravi

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Clean apartment and swimming pool is awesome. service is great, and surrounded by trees and near the beach. Maintenance needs to improve like keeping spare bin bags for kitchen, there was no iron thus I had request. These minor things make a difference when we need them in a hurry.
Stayed 4 nights in Mar 2024
Response from Sara on 2 Apr 2024
Hi Ravi,Thank you for your email and your suggestions have been passed on.

10/10 Excellent

Trac

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very central and convenient location, good for family.
Stayed 6 nights in Jan 2024
Response from Mani on 5 Feb 2024
Thank you for your review..

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, room comfort
Great location and rooms
Great location and rooms are a good size. We had a 2 bedroom apartment and was pleasantly suprised to have a 2nd bathroom. In effect 2 on-suite rooms 2nd bedroom had a tv so great for our 15 year old after getting back from dinner. Had all we needed ann a full size kitchen. 6 nights and we loved the location.
Stayed 6 nights in Jan 2024
Response from Mani on 5 Feb 2024
Thank you for your review..

10/10 Excellent

Armela

Stayed 11 nights in Dec 2023
Response from Mani on 5 Feb 2024
Thank you for your review.

6/10 Okay

Frank

Travelled with family
Liked: Cleanliness, property conditions & facilities
The place was nice and in a very good location to all other facilities. Only issues were the pool was very hot and no cover provided even though the cyclone had passed by over a week ond some of the furniture was old the bed was well passed it's use by date. Over all it was not a bad place to stay.
Stayed 6 nights in Dec 2023
Response from Mani on 5 Feb 2024
Thank you for your review. Unfortunately, the businesses that put sails up were on Christmas break and were unavailable during xmas break.

2/10 Terrible

Alvinesh

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed for 6 nights but the apartment was only equipped with basic things likes toilet paper, bin linen for 3 days only , we asked at the reception we were told that we have to buy our own , the apartment just gets you started then you have to service your self, I we told it’s not a resort , it’s a self service apartment but why the name is coral sands resort , something is not right. Also they charge for pool towels which are not refundable. Reception is always unattended
Stayed 5 nights in Dec 2023
Response from Mani & Nancy on 4 Jan 2024
Dear Alvinesh, Thank you for your review. I'm sorry to hear that you weren't pleased with your stay with us. We aim to go above and beyond for our guests and provide them with competitive rates. To do that we have kept the apartments self contained so each guest can tailor their stay according to their feel & comfort and in return they get the savings. There are hotels in Cairns which will give you a 30SQM room with 4 beds and daily service for same money. They do not have a kitchen attached to them, 2 bathrooms, a laundry, a lounge room. I feel that you may have skipped reading the description of the property which has all the information that we are a limited housekeeping and also has our reception hours. I do not feel that your review of 1 star is justified but that is your opinion and we accept it.

10/10 Excellent

Otway

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2023
Response from Sara on 2 Jan 2024
Hi Otway,Thank you kindly for your review.

10/10 Excellent

SHASHA

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Nancy on 20 Nov 2023
Thank you for the 5 star review, Shasha! It was lovely meeting you and we would love to host you the next time you are in Cairns

8/10 Good

William

Travelled with family
Liked: Cleanliness, room comfort
Really nice premises, good location and great pool for the kids.
Stayed 2 nights in Nov 2023
Response from Sara on 15 Nov 2023
Hi William,Thank you for the review, glad you enjoyed your stay.

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great value for the location we really enjoyed being right on the beach and having such nice gardens and pool. Would definitely like to stay here again, relaxing spot for beach walks and to wander down to local cafes in the morning for a coffee. Staff were very helpful, felt secure location, easy parking underground a few steps from our room
Stayed 1 night in Oct 2023
Response from Nancy on 26 Oct 2023
Hi Jason, thank you so much for a wonderful review. We would love to have you back here the next time you are in Cairns!

10/10 Excellent

Claire

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Apartment was decent size with ocean views. Staff was super helpful. Loved the pool.
Stayed 1 night in Oct 2023
Response from Nancy on 26 Oct 2023
Hi Claire, thank you so much for a wonderful review. We are so glad you had a good time staying at Coral Sands. We would love to have you back the next time you are in Cairns!

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, plenty of room, self sufficient
Stayed 4 nights in Sep 2023
Response from Mani & Nancy on 20 Oct 2023
Thank you Casey. We're glad you enjoyed your stay.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Horrible place to stay
Do not stay here. The place did not provide enough towels or soap. There was a water leak in the ceiling and there were random tiny ants crawling around the place in the kitchen and the bathroom. Hotels.com website claims they have a hottub which they do not. The webaite also fails to mention that this is a self-contained apartment. Everything in the area closes at 8:30 pm.
Stayed 3 nights in Oct 2023
Response from Mani & Nancy on 20 Oct 2023
Thanks for your review

6/10 Okay

Rina

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2023
Response from Mani & Nancy on 20 Oct 2023
Thanks for your review

8/10 Good

Kelly

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
The location and area around Coral Sands was excellent. The pool did have a few bandaids in it that my children commented on. The apartment was a great space, however the pillows were very flat and the trundle bed for my 7 year old was terrible. The mattress was very thin and felt like you were sleeping on metal. There were 5 of us staying there and only 4 chairs at both the indoor and outdoor tables as well as only 4 forks in the drawer.
Stayed 5 nights in Sep 2023
Response from Mani & Nancy on 4 Nov 2023
Hi Kelly, We're glad you enjoyed the location, but we apologize for the pool cleanliness and the discomfort you experienced with the pillows and trundle bed. We'll address these issues and make sure to provide adequate seating and utensils for future guests. Thank you for your feedback.

6/10 Okay

Simon

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was tired and had a large crack in the ceiling and exposed wires
Stayed 3 nights in Sep 2023
Response from Mani & Nancy on 20 Oct 2023
Thanks for your review

10/10 Excellent

caro

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Mani & Nancy on 20 Oct 2023
Thanks for your review

10/10 Excellent

Gloria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great Apartment, great views and very close to restaurants and beach. Perfect position.
Stayed 5 nights in Sep 2023
Response from Mani & Nancy on 20 Oct 2023
Thanks for your review. We're glad that you enjoyed your stay.

6/10 Okay

Nicholas

Liked: Cleanliness, property conditions & facilities
Love Trinity Beach, apartment was great except for bedding. Extremely uncomfortable mattresses and pillows and we selected 2 queen beds but we’re given a small double and 2 singles.
Stayed 3 nights in Aug 2023

8/10 Good

Katrina

Travelled with family
Fantastic Location
We stayed at Coral Sands for a week as a family. The location is fantastic. So close to all the restaurants, beach across the road and easy access to public transport if needed. Staff were friendly and attentive, the grounds were beautifully maintained and the views were great. The apartment was a great size and functional for our needs, however the he room was tired and in desperate need of a paint and some basic maintenance. Not as clean as we might have hoped for, or maybe the cleaner was having a bad day.
Stayed 6 nights in Jul 2023
Response from Nancy on 11 Aug 2023
Hi Katrina, so good to hear you enjoyed your stay with us at Coral Sands. Thank you for your feedback, I will get this looked into. We would love to have you back next time you are in Cairns!

8/10 Good

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place
Stayed 7 nights in Jul 2023
Response from Mani on 14 Aug 2023
Thank you for your review!

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, amenities
The property grounds, pool and bbq areas are very nice. The resort is in a great location for accessing the beach and all the local dining options. It has an underground car park which was easy to access but dragging bags up several flights of stairs needs strength and makes noise that everyone will hear. We were disappointed that our apartment needed some obvious maintenance and did not reflect the photos viewed before making our booking. The apartment did not have smart tv's so bring your own Chromecast if you want to watch any personal streaming subscription services. Lots of mobile data is also needed as the resort wi-fi is useless.
Stayed 4 nights in Jun 2023
Response from Mani on 14 Aug 2023
Thanks for your review Matthew. We're sorry that you were disappointment with the apartment, we have taken your feedback on board and are making improvements accordingly. Also, we have upgraded the wifi for the resort, and the internet in the units now allows for HD streaming across multiple devices. We would love to have you back when you are in Cairns next time.

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just amazing! Thank you so much for a wonderful holiday! Room was beautiful, spacious and clean! Pool was the best pool we’ve had on a holiday, kids and us loved it. Location was perfect. Hope to come back
Stayed 9 nights in Jun 2023
Response from Mani on 14 Aug 2023
Thank you Kim. We would love to have you back.

4/10 Poor

Peter

Business traveller
Liked: Amenities, property conditions & facilities
Everything about this property is fine, it's in a great location and the rooms are nice and large. The one BIG Negative is there is no internet. The local resort WiFi just isn't good enough to connect to, so we were suggested at check-in to use our Telstra data from our phones, which would have been totally fine but the Telstra coverage again wasn't strong enough in our room or balcony to connect. Normally not having internet would have been okay if on a holiday, but I was up there for a different reason and really needed access to internet, so that was a bit frustrating. I have stayed multiples times in other resorts in Trinity Beach and never had an issue with WiFi.
Stayed 3 nights in Jun 2023
Response from Mani on 3 Jul 2023
Hi Peter, We appreciate your feedback regarding the internet connectivity during your stay at our property. We apologize for the inconvenience you experienced and want to assure you that we are taking proactive measures to address this issue.We understand the importance of reliable internet access, especially for our guests who rely on it for various purposes. Therefore, we are currently in the process of upgrading our Wi-Fi infrastructure to deliver a significantly better internet experience. These should be completed this week. Our upgrade includes investing in advanced equipment and technologies to improve both coverage and speed. We are working diligently to ensure that all areas of our property, including rooms and balconies, have strong and reliable Wi-Fi signals.While we acknowledge that the local resort Wi-Fi and Telstra coverage were not sufficient during your stay, we are confident that our upgraded infrastructure will address the WIFI concerns effectively. We want to assure you that your comfort and satisfaction are our top priorities, and we are committed to providing you with a seamless and enjoyable stay.We value your loyalty and hope that you will consider staying with us again in the future to experience the improved internet connectivity firsthand. Thank you for bringing this matter to our attention, and we look forward to welcoming you back to our property.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location on beachfront, property has very good street appeal, next door to best restaurant in Trinity Beach, close to convenience store and bar, large pool, friendly and helpful reception staff, bed was comfortable - all good but rooms are very outdated & no lifts - my 70 year old body was stuffed after walking up 3 flights of stairs with our bags! Ideal for families.
Stayed 2 nights in Jun 2023
Response from Mani on 3 Jul 2023
Thank you for your positive feedback about our great location, street appeal, proximity to amenities, large pool, and friendly reception staff. We are delighted to hear that you found these aspects of our property to be satisfactory.Once again, thank you for your feedback and for choosing our property. We value your input and hope to have the opportunity to welcome you back in the future, with improvements made to enhance your overall experience.

8/10 Good

Ben

Travelled with group
Liked: Amenities, property conditions & facilities
In a great position in Trinity Beach. We had 2 x 3 bedroom apartments for 7 nights. Both were a bit dated and could do with a fresh coat of paint. Bbq and pool were good and used by our group a bit. Standards of cleaners need to improve for apartments and towels, as they were not very white.
Response from Mani on 3 Jul 2023
Hi Ben, we appreciate your feedback regarding your stay in our 3-bedroom apartments at Trinity Beach. We're glad to hear that you enjoyed our great location. We have noted your comments around units being old and will pass it to the owner for his consideration.

8/10 Good

adrian

Liked: Cleanliness
Standard Room Review
Booked a Standard 1 bedroom Apartment. 100% practical, but certainly rough around the edges. Crack in the Lounge Room ceiling and missing ceiling light needs attention ASAP. Lounge Suite itself is way out of date and uncomfortable. However overall the apartment itself is workable and practical, and very clean. 3rd floor with no lift means difficult to lift up luggage if you were to be physically challenged. Grounds and pool space beautifully kept, excellent. If youre unlikely you’ll get a large group with multiple screaming kids in the pool like I did for a couple of days. People do need to consider others! Right on Vasey Espl next to the wonderful L’Unico. Overall Coral Sands is an excellent choice, but perhaps aim higher than the Standard Room.
Stayed 6 nights in Jun 2023
Response from Mani on 3 Jul 2023
Thank you for sharing your feedback about your recent stay in our Standard 1 bedroom apartment. We appreciate your honest assessment of the room and the property as a whole, as it helps us identify areas where we can improve.We apologize for the issues you encountered with the lounge room ceiling crack and the missing ceiling light. Your comments have been noted, and we will address these maintenance issues promptly to ensure that they are resolved as soon as possible. We strive to provide a comfortable and well-maintained environment for all our guests, and we apologize for any inconvenience caused during your stay.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is a very good place to stay with all facilities close
Stayed 6 nights in May 2023
Response from Mani and Nancy on 4 Jun 2023
Hi Mary, thank you so much for the review. Please think of us the next time you visit Cairns as we would love to have you here again!

10/10 Excellent

Kerryn, Mooroolbark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only thing I’d say is that the unit was a little dated and could do with a bit of a make over
Stayed 7 nights in May 2023
Response from Mani and Nancy on 4 Jun 2023
Hi Kerryn, thank you for your feedback. We would love to have you back again when you are in Cairns next!

6/10 Okay

Allison

Stayed 12 nights in May 2023
Response from Mani on 3 Jul 2023
Hi Allison, Thanks for your feedback

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, room comfort
A piece of paradise
Amazing apartments. Gorgeous grounds. Excellent location. Lots of families seem to stay here so there's a bit of noise but usually happy noise. Stair access only. Always find this a struggle with luggage.
Stayed 4 nights in May 2023
Response from Mani & Nancy on 20 May 2023
Hi Jon, We appreciate your kind words and recommendation.Thank you for staying with us and we hope to welcome you back soon!

6/10 Okay

Allison

Stayed 4 nights in May 2023
Response from Mani on 3 Jul 2023
Hi Allison, Thanks for your feedback

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
The reception staff were welcoming and always helpful. The rooms were very clean. The location is perfect.
Stayed 6 nights in May 2023
Response from Mani & Nancy on 20 May 2023
Hi Julie, We appreciate your kind words and recommendation. It was our pleasure to have you as our guest, and we hope to welcome you back soon!

10/10 Excellent

Gail

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in May 2023
Response from Mani & Nancy on 13 May 2023
Thank you so much for taking the time to leave a five-star review of your recent stay at our property! We are thrilled to hear that you had a wonderful experience with us.Our team works hard to ensure that our guests feel comfortable and at home during their stay, and it's always great to hear that our efforts have paid off.Thank you again for the Kind words

6/10 Okay

Claire

Stayed 6 nights in Apr 2023
Response from Mani & Nancy on 13 May 2023
I'm sorry to hear that your experience with us didn't meet your expectations. It's understandable that you were disappointed.We would have loved if you had brought any issues or concerns to our attention to allow us the opportunity to address and rectify the situation.Thank you for sharing your feedback, and I hope that your next hotel stay will be a more pleasant one.

10/10 Excellent

MIKAEL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for 4 nights last week. Really nice property close to restaurants and the tavern. Smithfield shopping centre a short drive from there. Close to the ocean and the rooms were large and comfortable. The only downer is having to walk up 3 flights of stairs to get to the room. May be a bit difficult for the elderly.
Stayed 4 nights in Apr 2023
Response from Sara on 3 May 2023
Hi Mikael,Thank you so much for your review, glad to see you enjoyed your time here.

8/10 Good

Cedomil

Travelled with partner
Liked: Property conditions & facilities
Pool,garden,spacey apartment
Stayed 6 nights in Apr 2023
Response from Sara on 3 May 2023
Hi Cedomil,Thank you for your review.

10/10 Excellent

Nicole

Stayed 5 nights in Apr 2023
Response from Sara on 3 May 2023
Hi Nicole,Thank you so much for your review, hope to see you again.

6/10 Okay

Nikkita

Travelled with family
Disliked: Cleanliness, room comfort
Room Pictures don’t reflect what we experienced
The room did not reflect the pictures seen online. The bathroom exhaust leaked when the guests above us used their water. Mould in the bathroom shower doors. Bathrooms were not renovated they looked like they were from the 70s/80s More than just ants crawling in our kitchen, we never cooked and we had to keep all our snacks in the fridge. Couches and curtains were stained and dirty. Towels were also poor quality and thin. One looked that it had white paint on it. Great location but I believe the pictures advertised should reflect what you will be paying for.
Stayed 4 nights in Apr 2023
Response from Mani & Nancy on 13 May 2023
I'm sorry to hear that your experience with us didn't meet your expectations. It's understandable that you were disappointed.We would have loved if you had brought any issues or concerns to our attention to allow us the opportunity to address and rectify the situation.Thank you for sharing your feedback, and I hope that your next hotel stay will be a more pleasant one.

8/10 Good

Emiliya

Stayed 4 nights in Mar 2023
Response from Sara on 3 May 2023
Hi Emiliya,Thank you for your review.

8/10 Good

Renae

Travelled with partner
Liked: Cleanliness
Clean and tidy overall pleasant
Stayed 10 nights in Feb 2023
Response from Sara on 28 Feb 2023
Hi Renae,Thank you for your review.

8/10 Good

Kelly

Liked: Cleanliness, amenities
Response from Sara on 7 Mar 2023
Hi Kelly,Thank you very much for your review.

2/10 Terrible

velmurugan

Travelled with family
Disliked: Cleanliness, room comfort
Must avoid
Property is really old and its not even 2* motel quality. The bathrooms are 20 year old. and rusty and overall so poor .It is real fraud to rat this accusation as 4.5 * . No wifi in the flat as well. it was total shocker and i wouldn't even recommend this to my enemy
Stayed 2 nights in Dec 2022

8/10 Good

Tamara

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Wonderful location, beautiful grounds and pool. Large two bedroom and nice layout for families with a full kitchen and laundry. Reception was freindly and told us of local attractions Downside was that mold was growing in the walkin of the main bedroom that caused an odour. Linen is canged once if you stay a week or longer but they didnt restock rubbish bags, toilet paper ect which was a little inconvenient.
Response from Sara on 11 Jan 2023
Hi Tamara,Thank you for your review. Hope to see you again.

2/10 Terrible

Kane

Travelled with partner
Disliked: Property conditions & facilities
Lady at reception was quite unhelpful and frustrating. I asked to upgrade to a larger room, she quoted more than the advertised price. Then asked me to start making offers of what to pay? I felt like I was bartering for my hotel room. When I got into our room, the smell was awful. Body odour, either from the cleaner or the previous guests. It was absolutely disgusting. Had to open all the doors and leave for a few hours. With bartering and the smell i thought I was in a 3rd world country. Will never recommend or stay here again.

8/10 Good

Bob

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stinging jellies in the ocean limited swimming to confined netted areas of the beach. Under some conditions, the netted swim zones were not safe from small stingers. On those occasions, swimming was still possible in the Coral Sands fresh water pool. We did not like the absence of common items like no blender to make our fruit smoothies with, no hand towels, face cloths, or hand soap. Cooking items such as vinegar, cooking oil, and spices were not left for next occupants.
Response from Sara on 22 Dec 2022
Hi Bob,Thank you for your review. We are fortunate to have the nets here at Trinity Beach to allow people to still swim in the ocean and be protected. Due to health and hygiene reasons along with every person's differing tastes condiments aren't something left in apartments however soap and towels are provided. We are yet to encounter a property that provides blenders for smoothies. Enjoy the rest of your time in Australia.