We called ahead to make sure there was a pool, because the website stated it did. I wanted to double check because this was a trip for my son's birthday. We traveled over 4 hours after confirming that there was indeed a pool, checked into our room and got ready to swim, just to walk the hallways in our swimsuits and be told the pool has been closed for MONTHS. My son was extremely disappointed, and I am very irritated. We would have happily stayed at a different hotel if we would have been told when I originally called.