Garden view

Reviews of Stanhope Hotel Brussels by Thon Hotels

5 out of 5
Stanhope Hotel Brussels by Thon Hotels
Rue Du Commerce 9, Brussels

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 989 reviews" "
Rating 8 - Good. 296 out of 989 reviews" "
Rating 6 - Okay. 86 out of 989 reviews" "
Rating 4 - Poor. 32 out of 989 reviews" "
Rating 2 - Terrible. 10 out of 989 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Georgina, El Paso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this hotel
Stayed 4 nights in Dec 2023
Response from Manager on 27 Feb 2024
Dear Georgina.Thank you very much for sharing your positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We all look forward to welcoming you back in the future.Kind regards,

10/10 Excellent

Ploenta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs and kind. The cleanliness of the hotel was amazing. Walking distance to the main attractions.
Stayed 2 nights in Dec 2023
Response from Stanhope Management Team on 13 Feb 2024
Dear Guest,We would like to thank you for this positive review of your experience in our hotel.We're thrilled to hear that our team's friendliness made a positive impact on your stay and that the cleanliness of our establishment met your expectations. It's wonderful to know that you appreciated the proximity of our hotel to the main attractions, making it convenient for our guests to explore the city.We all look forward to seeing you again in the future. Best regards,Stanhope Management Team

8/10 Good

Bruce, Summit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for weekday business but not for weekend visitors. Not only was the area deserted Sat and Sunday the Hotel's restaurant was closed on Sunday night. Most eateries in the area are only open Mon to Friday.
Stayed 2 nights in Jan 2024
Response from Stanhope Management Team on 6 Feb 2024
Dear Bruce,Thank you for sharing your experience with us.We appreciate your feedback regarding the weekend availability of our restaurant and the local area's dining options. While our restaurant does close on weekends, we aim to ensure our guests have a variety of dining experiences by recommending nearby alternatives that cater to weekend visitors.It would be a pleasure to have you return on another occasion. Best regards,Stanhope Management Team

6/10 Okay

Aleksander

Stayed 2 nights in Oct 2023
Response from Manager on 30 Oct 2023
Dear Aleksander,Thanks for taking the time to share your opinion of your stay at our hotel.We would have liked to have met all your requirements.However, we would be interested in knowing how we could have improved on your time with us.We hope to welcome you back. Best wishes,

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another good stay
Stayed 2 nights in Oct 2023
Response from Manager on 26 Oct 2023
Dear David,We appreciate that you took the time to review your recent stay.We are thrilled to hear that you had another good stay with us and appreciated the cleanliness, hotel condition, and service. It's great to know that our team's efforts in maintaining high standards have contributed to your satisfaction. Our rooms are designed with various features to ensure a comfortable stay, such as individually controlled air conditioning, double-glazed windows, and a pillow menu. If you have any specific concerns or preferences, please do not hesitate to let our reception team know during your next visit, and we will do our best to accommodate your needs.We look forward to welcoming you back for another enjoyable stay.Kind regards,

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal hotel.
Incredibly beautiful hotel, highly responsive staff, stellar condition.
Stayed 1 night in Oct 2023
Response from Manager on 25 Oct 2023
Dear Elaine,Thank you for sharing this positive review.We are thrilled to hear that you found our hotel incredibly beautiful and in stellar condition. Our team takes great pride in maintaining a high standard of cleanliness and comfort for our guests. It is also fantastic to know that our staff's responsiveness and dedication to service made a positive impact on your stay.We truly appreciate your kind words and will continue to strive for excellence in providing a luxurious and memorable experience for all our guests.We look forward to welcoming you back for another excellent experience with us. Kind regards,

10/10 Excellent

Mark

Stayed 1 night in Oct 2023
Response from Manager on 13 Oct 2023
Dear Mark,Thank you for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again in the future.All the best,

10/10 Excellent

Ragnar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 6 Oct 2023
Dear Ragnar,Thank you very much for this positive review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to see you again in the future.All the best,

10/10 Excellent

JOHN

Travelled with family
Liked: Amenities
The hotel was fabulous and the staff was very accommodating. Highly recommended.
Stayed 1 night in Sep 2023
Response from Manager on 27 Sept 2023
Dear John,Thank you for taking the time to share your wonderful experience at our hotel.We are thrilled to hear that you found our hotel fabulous and our staff accommodating. It is our top priority to ensure that our guests have a comfortable and enjoyable stay. We are glad that our room amenities met your expectations and contributed to a memorable experience.We look forward to welcoming you back in the future. Kind regards,

10/10 Excellent

TIMOTHY A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel; great staff; great rooms and public spaces.
Stayed 1 night in Sep 2023
Response from Manager on 19 Sept 2023
Dear Timothy,Thank you very much for this kind review of your recent stay.We are thrilled to hear that you found our boutique hotel lovely and appreciated the great rooms and public spaces. Our team takes pride in providing exceptional service, and it is always rewarding to receive such positive feedback from our guests.We hope to see you again in the future.All the best,

10/10 Excellent

Finn

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 1 night in Aug 2023
Response from Manager on 4 Sept 2023
Dear Finn,Thank you for taking the time to review your stay.We are thrilled to know that you were satisfied with the cleanliness of your room, the condition of our hotel, and the service provided by our team. Our commitment to maintaining high standards of cleanliness and service has contributed to your positive experience. We are proud to offer a wide range of amenities, including our fitness room, which was enlarged in 2020, and our renowned Brighton Restaurant, which serves French cuisine with aromatic Mediterranean flavours.It is always a pleasure to receive such positive feedback from our guests, and we are delighted that you enjoyed your stay with us.We look forward to welcoming you back in the near future,Kind regards,

10/10 Excellent

Kiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from . on 18 Aug 2023
Thank you

8/10 Good

Ady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really big and impressive. On the first night there was a lot of noise from the street, so they moved me to a different room. The service was good. I didn't eat at the restaurant, as it was expensive compares to other options around. It is easy to arrive from the airport, and it is around 20 mins (walking) from the center. There is a nice park near the hotel.
Stayed 2 nights in Aug 2023
Response from Manager on 7 Aug 2023
Dear Guest,Thank you for taking the time to give us your feedback.We are delighted to hear that you found our rooms to be spacious and impressive. It's great to know that our team was able to assist you in moving to a quieter room after your first night. Our hotel is indeed located in a peaceful area, and we offer rooms with garden views for guests who prefer a more tranquil environment.We understand that you found our restaurant prices to be on the higher side compared to other options in the area. Our restaurant offers a unique dining experience with French cuisine and Mediterranean flavors, and we strive to provide high-quality, sustainable gastronomy. However, we appreciate your feedback and will take it into consideration for future improvements. It's good to know that you found our location convenient for both airport access and proximity to the city center, as well as the nearby park.We look forward to seeing you again in the future.Best regards,

10/10 Excellent

Suzanne, Beverly Hills

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing establishment , beautiful facility, great service, definitely an awesome venue.
Stayed 2 nights in Jul 2023
Response from Manager on 4 Aug 2023
Dear Suzanne,Thank you for sharing this positive review.Your appreciation of our team's quality service is very rewarding; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests. It is also a pleasure to know that you enjoyed our location, which is conveniently located between the European district and the city centre, offering a quiet yet accessible location for our guests.We look forward to welcoming you back for another fantastic stay in the future. Kind regards,

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, boutique hotel nestled on a back street close to the center of the city. Within walking distance of most sites and close to a major park. The Hotel itself is charming, and the staff accommodating and lovely. Breakfast offers a nice variety of tasty offerings and there is a dinner service offered in the very pretty courtyard in the evenings which we found absolute delicious. I would recommend this hotel and we will definitely come back again.
Stayed 4 nights in Jul 2023
Response from Manager on 28 Jul 2023
Dear Cindy,Thank you for taking the time to let us know your opinion of your recent stay.We are delighted to hear that you found our hotel charming and appreciated its convenient location near the city center and major park. Our staff takes great pride in providing exceptional service, and we are thrilled that they were able to accommodate your needs. It's great to know that you enjoyed our breakfast variety and the delicious dinner service in our picturesque courtyard. We strive to offer a memorable experience for our guests, and it's always rewarding to receive such positive feedback.It would be a pleasure to welcome you back.Best wishes,

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for hospitality. It was so nice to be upgraded
Stayed 1 night in Jul 2023
Response from Manager on 26 Jul 2023
Dear Elena,Thank you for this kind review about your recent visit.We are pleased you enjoyed your stay and appreciated the upgrade. Our team is dedicated to providing exceptional service and ensuring our guests have a comfortable and memorable stay. It's great to know that our efforts had a positive impact on your visit.We look forward to welcoming you back in the future. Best regards,

6/10 Okay

CHAS, BULLHEAD CITY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Once inside the Stanhope Hotel in Brussels it is a nice Hotel. It had a great fitness center for us. Our room was pleasant. It was a good size & the bathroom was ample with good lighting. The bed was comfortable & it was quiet at night. The breakfast was located in a lovely area of the Hotel. It was a very good breakfast, however, the staff was coffee challenged & one day it was good, the next it was awful. They need some training on that level. We didn't realize that the Hotel is mostly a business Hotel & is not located near the City Center. We had difficulty in finding restaurants close by & had to walk a ways to find them. Also, to get to the Palaces, museums, etc., we walked quite a ways through very industrial areas, with heavy construction & traffic all around plus very noisy streets. Although the Hotel was nice, we would not stay in this particular area again.
Stayed 3 nights in May 2023
Response from Manager on 28 Jul 2023
Dear Chas,Thank you for taking the time to share your experience at our hotel.We are delighted to hear that you found our fitness center, room size, and bathroom to be satisfactory. It's great to know that you had a comfortable and quiet stay with us. We appreciate your kind words about our breakfast area and the variety of our breakfast offerings. However, we apologize for the inconsistency in the quality of the coffee served. We will certainly address this issue with our staff to ensure a better experience for our guests.We understand that the location of our hotel may not have been ideal for your needs, situated between the European district and the city center which is a 15-minute walk away. However, the closest metro station is Trone, which is 250 metres from the hotel, providing direct connection to the city centre. We are also a 10-minute walk from fashionable Avenue Louise. A wide range of bars, restaurants and supermarkets can be found within 500 metres of our hotel. Also, the European Parliament, Royal Palace, Magritte Museum and historic Grand Sablon are also within walking distance. For future reference, our reception team is always available to assist with directions and recommendations for nearby restaurants and attractions. We hope this will make your next stay more enjoyable.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future.Kind regards,

10/10 Excellent

Kenny

Stayed 1 night in Jul 2023
Response from Manager on 12 Jul 2023
Dear Kenny,Thank you for such a positive review of your stay with us.We are pleased that we were able to meet your expectations.We hope to see you again in the future.All the best,

10/10 Excellent

Mariam

Stayed 1 night in Jun 2023
Response from Manager on 19 Jun 2023
Dear Mariam,Thank you for this kind review about your recent visit.We are pleased that we were able to meet your expectations.We look forward to seeing you again soon.All the best,

10/10 Excellent

molly

Stayed 2 nights in Jun 2023
Response from Manager on 13 Jun 2023
Dear Molly,Thanks for this kind review.We are pleased that we were able to meet your expectations.We all look forward to welcoming you back in the future.Kind regards,

10/10 Excellent

Konstantin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Manager on 30 May 2023
Dear Konstantin,Thank you for such a positive review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to see you again in the future.All the best,

8/10 Good

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Manager on 25 May 2023
Dear Ulrich,Thank you for such a positive review of your stay.We are pleased that we were able to meet your expectations.We hope to see you again in the future.All the best,

10/10 Excellent

David

Stayed 1 night in May 2023
Response from Manager on 15 May 2023
Dear David,Thank you for your positive review.We are pleased that we were able to meet your expectations.We hope to see you again in the future.All the best,

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Manager on 13 May 2023
Dear David,Thank you for taking the time to share your opinion with us.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to see you again in the future.All the best,

10/10 Excellent

Nancy G

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Stanhope is located in an area that is very walkable from the historic area of the city but seemed much quieter than properties closer to the Grand-place/ Grote Markt. Our room was very clean, spacious and beautifully restored. Small touches like a fresh rose in the bathroom showed that we were indeed, staying someplace special. The staff were all kind and helpful. We would definitely stay in the hotel again , should we return to Brussels.
Stayed 2 nights in Apr 2023
Response from Manager on 11 May 2023
Dear Nancy,Thank you very much for sharing your positive review.We are delighted to hear that you found our location to be quiet yet conveniently close to the historic area of the city. It's great to know that you appreciated the spaciousness, and decor of your room, as well as the extra touches that we hope help our guests feel right at home. Our team takes pride in providing exceptional service, and we are glad that their kindness and helpfulness contributed to your enjoyable stay.Thank you once again for your lovely review, and we hope to see you again soon.Kind regards,

10/10 Excellent

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing - staff was incredible.
Stayed 6 nights in Mar 2023
Response from Stanhope Management Team on 10 Mar 2023
Dear Jillian,Thank you for sharing this lovely review.We strive to create a memorable experience for every guest and are delighted that you had such an enjoyable experience with us. Your mention of our dedicated team members will encourage us to continue upholding our high standards.It would be a pleasure to welcome you back. Best wishes,Stanhope Management Team

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stanhope is outstanding. One of my favorite hotels in the world. Service is always outstanding. I love the pool table.
Response from Stanhope Management Team on 24 Jan 2023
Dear Christopher,Thank you for this positive feedback.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We hope to see you again in the future.All the best,

10/10 Excellent

LISA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Absolutely perfect!! The most beautiful hotel, great location, attentive, professional staff, lovely food, gorgeous rooms, what more can I say, this is definately 5*
Stayed 2 nights in Dec 2022
Response from Stanhope Management Team on 24 Jan 2023
Dear Lisa,We would like to thank you for your rating so highly your recent stay.We are delighted that you had such a memorable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.Thank you again; we hope to welcome you back soon.Kind regards,

10/10 Excellent

Rajan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with old world charm, excellent service and modern amenities
Response from Stanhope Management Team on 24 Jan 2023
Dear Rajan,Thank you very much for this kind review.We are delighted to hear that your stay met your expectations. Our team members always go out of their way to ensure they deliver the best service possible.We hope to see you again in the future.All the best,

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Stanhope Management Team on 24 Jan 2023
Dear Caroline,Thanks for this top rating.We are glad we met your requirements.We look forward to welcoming you back. Best regards,

10/10 Excellent

Athanasios

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022
Response from Stanhope Management Team on 25 Jan 2023
Dear Athanasios,Thank you for this kind review.We are pleased that we were able to meet your expectations.We hope to see you again in the future.All the best,Stanhope Management Team

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!! Could not have been better!
Excellent stay at Stanhope Hotel. The hotel is in immaculate condition, room was very comfortable and well appointed, and the staff -- every single person from the front desk to housekeeping -- was top notch, willing to assist with anything, and professional. Highly recommended.
Stayed 5 nights in Oct 2022
Response from Stanhope Management Team on 24 Jan 2023
Dear Alan,Thank you for letting us know that you enjoyed your stay.We are happy you had an enjoyable time with us and that you appreciated our high standards of service.We hope to see you again in the future.All the best,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stanhope Hotel
Beautiful property with fantastic service.
Stayed 4 nights in Oct 2022
Response from Stanhope Management Team on 24 Jan 2023
Dear Guest,Thank you for your kind review.We are delighted that you had such a memorable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to your next visit.Best regards,

10/10 Excellent

Allena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great 5-star hotel with a great price, it has a great location to walk to the grand place, the royal parliament European Parliament, close to the bus stop that directly goes to Brussels airport. Nice staff who can speak English. I will come to this hotel again in the future.
Stayed 2 nights in Sep 2022
Response from Stanhope Management Team on 24 Jan 2023
Dear Allena,It was a pleasure to receive this kind review of your time with us.We are delighted that we met your expectations and that our location was ideal for you.We look forward to welcoming you.Best regards,

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Stanhope Management Team on 24 Jan 2023
Dear David,Thanks for this great rating!We are glad we were able to meet all your requirementsThank you again.We look forward to welcoming you back. Best regards,

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness
This was among the best hotels we have ever stayed in. Par excellence! From the friendliness of the staff to cleanliness and comfort.
Stayed 1 night in Aug 2022
Response from Stanhope Management Team on 24 Jan 2023
Dear Priscilla,Thank you for such a positive review.We are pleased that you appreciated the high standards and quality service which we strive to uphold.We look forward to welcoming you back.Best wishes,

10/10 Excellent

Takuya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stunning hotel and great atmosphere. Service was SUPERB and completely worth it for a relatively reasonable price for a 5* hotel in the centre. Location was amazing. Most definitely will return.
Stayed 3 nights in Aug 2022
Response from Stanhope Management Team on 24 Jan 2023
Dear Takuya,Thank you for your feedback following your stay.We are delighted that you had such a memorable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We hope to see you again in the future.All the best,

10/10 Excellent

shelley xuerui

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and well maintained stylish place. Classy
Stayed 1 night in Aug 2022
Response from Stanhope Management Team on 24 Jan 2023
Dear Shelley,Thank you for positively reviewing your visit.We are delighted that you had such a memorable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We hope to see you again in the future.All the best,

10/10 Excellent

Usman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Stanhope Management Team on 24 Jan 2023
Dear Usman,We are grateful for this maximum rating of your recent stay.We are glad your stay was perfect.We hope to have the pleasure of seeing you again in the future. Kind regards,

8/10 Good

Akber, Ilford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bathroom was very small and not very good shower facilities
Stayed 2 nights in Jul 2022
Response from Stanhope Management Team on 24 Jan 2023
Dear Guest,Thanks for taking the time to post feedback about your stay at our hotel.We are sorry to hear that you were not completely satisfied with your stay, rest assured we have noted your concerns and will be sure to address them for future improvements.We hope to have the pleasure of welcoming you back, for an improved stay soon. Best regards,

10/10 Excellent

Annika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property is very nice, staff friendly , is not that close to main attractions
Stayed 1 night in Jun 2022
Response from Stanhope Management Team on 24 Jun 2022
Dear Annika, Thank you for taking the time to give us your feedback. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We are sorry to hear you were not quite satisfied with our location. Our reception team is always on hand to assist with information on local attractions and recommendations, as required. We look forward to welcoming you back. Best wishes, Stanhope Management Team

10/10 Excellent

Rachelle

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
An island of beauty and peace
My stay at the stanhope was the highlight of my days in Brussels. It was an island of beauty and peace. Everywhere you looked - there was beauty - in the furniture, the statues, the floor in the lobby, the exquisite arrangements of flowers. The staff was lovely, the room was quiet and the atmosphere restful. it is not for nothing that presidents of countries choose it.
Stayed 2 nights in Jun 2022
Response from Stanhope Management Team on 20 Jun 2022
Dear Rachelle, Thank you for taking the time to review your stay. We are so pleased you had a memorable stay and that we lived up to your expectations. Thank you for giving our newly refurbished rooms your seal of approval; your kind comments will inspire us all to keep up the good work! We all look forward to welcoming you back in the future. Kind regards, Stanhope Management Team

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night business stay
From the moment we arrived we received a warm professional welcome. 1 night stay we late checkin and early departure but both processes were efficient and personal. Room was very good and quiet. No issues
Stayed 1 night in Jun 2022
Response from Stanhope Management Team on 16 Jun 2022
Dear David, Thank you for this positive review of your stay. Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves. We hope to see you again in the future. All the best, Stanhope Management Team

10/10 Excellent

Paul, Winnipeg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round great hotel. Will definitely stay there again.
Stayed 1 night in Jun 2022
Response from Stanhope Management Team on 12 Jun 2022
Dear Paul, Thank you very much for this kind review. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. We look forward to seeing you again. All the best, Stanhope Management Team

10/10 Excellent

Scarlet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite and the bathroom is equipped with molten brown hand wash, shampoo and conditioner.
Stayed 2 nights in May 2022
Response from Stanhope Management Team on 12 Jun 2022
Dear Scarlet, Thank you very much for your kind review. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. We can't wait to see you on your next visit! Kind regards, Stanhope Management Team

10/10 Excellent

Ann, London

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the attention to detail, facilities and location.
Stayed 2 nights in May 2022
Response from Stanhope Management Team on 12 Jun 2022
Dear Guest, Thank you for taking the time to review your stay. We are delighted to hear that you enjoyed your stay and we appreciate your kind mention of our convenient location. We all hope to have the pleasure of welcoming you back! Best wishes, Stanhope Management Team

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property! It’s gorgeous! Staff is great, location is fabulous. I will definitely stay here again!!!!
Stayed 1 night in Apr 2022
Response from Stanhope Management Team on 21 Apr 2022
Dear Norma, Thank you for sharing this lovely review. We are very glad to read that you enjoyed your time here so much that you would like to come back in the future. It is a pleasure to know that our location was ideal for your needs and that you appreciated the high standard of service our team strive to maintain. It would be our pleasure to have you return on another occasion. Very best wishes, Stanhope Management Team

10/10 Excellent

allan

Stayed 1 night in Apr 2022
Response from Stanhope Management Team on 13 Apr 2022
Dear Allan, We would like to thank you for your rating so highly your recent stay. We are glad we met your requirements. We hope to welcome you back for a return visit, Best regards, Stanhope Management Team

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from Stanhope Management Team on 2 Mar 2022
Dear Caroline, Thanks for this great rating! We are glad your stay was perfect. Thank you again. We look forward to welcoming you again. Best regards, Stanhope Management Team

8/10 Good

George

Stayed 1 night in Feb 2022
Response from Stanhope Management Team on 2 Mar 2022
Dear George, Thank you for your rating. We are glad that we met your expectations. We would love to know what would have made your stay a perfect one. We hope to have the pleasure of seeing you again in the future. Kind regards, Stanhope Management Team