Interior entrance

Reviews of Hotel Manos Stephanie

4 out of 5
Hotel Manos Stephanie
Chaussee De Charleroi 28, Brussels

Reviews

9.0

Wonderful

Rating 10 - Excellent. 199 out of 380 reviews" "
Rating 8 - Good. 149 out of 380 reviews" "
Rating 6 - Okay. 27 out of 380 reviews" "
Rating 4 - Poor. 4 out of 380 reviews" "
Rating 2 - Terrible. 1 out of 380 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephanos

Stayed 1 night in Sep 2023

10/10 Excellent

Elisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was gorgeous. Jean Pierre was very nice and helpful! The other staff members were not as kind but nothing that would deter me from coming back.
Stayed 2 nights in Jul 2023

10/10 Excellent

Viktors

Stayed 1 night in Apr 2023
Response from Jean-Pierre on 26 May 2023
Many thanks.Best regards.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class!
Because of CovBeautiful hotel and charming rooms. Breakfast was excellent! Staff was very accomodating. Would definitely stay here again.
Stayed 1 night in Feb 2021

10/10 Excellent

Matthew, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ! Nothing to fault here and great staff. Area is also quite close to most attractions, restaurants and bars on the same road too.
Stayed 2 nights in Jul 2020
Response from Jean-Pierre on 3 Aug 2020
Dear Sir, Many thanks for your nice review. Hope to welcome you again. Take care.

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Good value for the money. I recommend it.
Stayed 4 nights in Feb 2020

8/10 Good

Marta

Business traveller
Liked: Staff & service, room comfort
Very good but breakfast should be improved
Hotel in good location, spacious room, a little bit old style but pleasant; clean; reception & bar staff very helpful; the only suggestion to the Management - not enough number of staff during breakfast; only two people, tables left dirty far too long, food not refilled, no clean glasses or cutlery, that was very disappointing. In relation to food selection, same could be improved, no fresh veggies. Overall it was a nice stay.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Mel, miami, fl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful, centrally located and walking distance from the city’s main attractions. The room was comfortably spacious and clean. The best thing about this hotel was by far the staff and service. I woke up sick to my stomach one day and upon a ginger ale request, which they didn’t have, the breakfast bar staff made me a lemon and ginger hot tea. We had an amazing experience and I would highly recommend this hotel.
Stayed 5 nights in Dec 2019

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Convenient for access to city attractions and lots of good restaurants nearby. Hotel is tastefully decorated with good sized rooms. Breakfast buffet gad all you would need. Reccomend for a short break in Brussels
Stayed 3 nights in Dec 2019
Response from Ma on 3 Jan 2020
Thank you

6/10 Okay

Denzil

Travelled with family
Stayed 3 nights in Oct 2019
Response from Javier on 8 Dec 2019
Dear Denzil, Thank you very much for your feedback, thank you very much for choosing our Hotel Manos Stephanie for your stay in Brussels. I would like to know more about your experience during the days you were here, I see you posted a 6 out of 10. Would you kindly specify the reasons? Hope to hear from you soon. Kind regards, Javier

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nice, but had room at rear of hotel and building works going on in building next door, so woken by drilling and hammering at 7:45am, therefore insist on a room at the front of te hotel
Stayed 3 nights in Oct 2019
Response from Ma on 12 Nov 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Ma on 28 Oct 2019
Thank you

10/10 Excellent

LING SIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Ma on 14 Oct 2019
Thank you

10/10 Excellent

Carrie, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and helpful. I loved the soft bathrobes.
Stayed 2 nights in Sep 2019
Response from Ma on 4 Oct 2019
Thank you

6/10 Okay

Verified traveller

Business traveller
The check out I took more than supposed to be . The location is good
Stayed 2 nights in Sep 2019
Response from Ma on 4 Oct 2019
Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful! The room was clean and comfortable and the breakfast was varied and filling. The best part was how accommodating and friendly the staff at the front desk were; particularly the night manager, who was so very kind and helpful when my husband left his cellphone in an uber.
Stayed 3 nights in Sep 2019
Response from Ma on 4 Oct 2019
Thank you

10/10 Excellent

Inara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Ma on 26 Sept 2019
Thank you

6/10 Okay

Josette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Ma on 26 Sept 2019
Thank you

8/10 Good

Wesley

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019
Response from Ma on 19 Aug 2019
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Ma on 22 Aug 2019
Thank you

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Fantastic value for money, quirky traditional decor, very nice room, comfortable bed. Tasty breakfast.
Stayed 1 night in Jul 2019
Response from Ma on 14 Aug 2019
Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic family run hotel, beautiful reception area, rooms were spacious, comfortable & had aircon. Hotel was situated within walking distance of the rest of the city
Stayed 3 nights in Jul 2019
Response from Ma on 14 Aug 2019
Thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing we did not like. Hotel is within walking distance of central Brussels, very good location. Breakfast is very adequate and delicious.
Stayed 1 night in Jul 2019
Response from Ma on 14 Aug 2019
Thank You

10/10 Excellent

Mahtabuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from MA on 24 Jul 2019
Thank you

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from MA on 9 Jul 2019
Thank you

10/10 Excellent

Priyanka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast. Beautiful room. Room had a terrace. Absolutely loved it.
Stayed 1 night in Jun 2019
Response from MA on 9 Jul 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from MA on 1 Jul 2019
Thank you

8/10 Good

GEORGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast was good .Niosy if you have a front room .Could not get a/c to work right .Pillows too uncomfortable .Could use new carpets in our room
Stayed 2 nights in Jun 2019
Response from MA on 1 Jul 2019
Thank you

10/10 Excellent

Dinara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
I loved the hotel, great service. Free welcome drink at the bar, Amazing breakfast, so many options! Location is central to all shops and restaurants. We enjoyed the stay!
Stayed 1 night in Jun 2019
Response from MA on 1 Jul 2019
Thank you

4/10 Poor

Damien

Liked: Staff & service, room comfort
Disliked: Cleanliness
Time for refubishing...
Hotel must have been a nice 4* hotel before. Now there are stains on all cushions in the breakfast area, and cigarette burned marks and/or stains on bed cover and carpet. Poor internet speed, TV not working. On the positive side, still has some charm, and is well located. But time for a major refurbishing....
Stayed 2 nights in Jun 2019
Response from MA on 2 Jul 2019
Thank you for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from MA on 19 Jun 2019
Thank you

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel Helpful staff Great location Clean and cosy
Stayed 1 night in May 2019
Response from MA on 11 Jun 2019
Thank you

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from MA on 11 Jun 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019
Response from MA on 13 May 2019
Thank you

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to the metro and shopping areas. Easy to get around and lots of good restaurants.
Stayed 3 nights in Apr 2019
Response from MA on 25 Apr 2019
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from MA on 23 Apr 2019
Thank you

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a stylish hotel with the feel of a bygone age. From the decor to the heavy metal keyfobs it has tradition written through its core. But no mistake it is comfortable and rooms are well equipped including coffee makers and wifi
Stayed 2 nights in Apr 2019
Response from MA on 19 Apr 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from MA on 19 Apr 2019
Thank you

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean, spacious room and great breakfast.
Stayed 3 nights in Apr 2019
Response from MA on 19 Apr 2019
Thank you

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for relaxation
Pleasurable and ideally located, excellent standard
Stayed 3 nights in Mar 2019
Response from MA on 19 Apr 2019
Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location. Close to restaurants (Rue Jordan) and about two blocks from tram stop. We were upgraded to a suite and so of course the room was quite large and fully appointed. The decor of the hotel is really lovely. Free wi-fi; good breakfast (love the croissants). Staff was very helpful.
Stayed 4 nights in Mar 2019
Response from MA on 2 Apr 2019
Thank you

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from MA on 2 Apr 2019
Thank you

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful lobby, friendly check in. Excellent breakfast. Bad wifi. Shower didn't drain properly.
Stayed 1 night in Mar 2019
Response from MA on 20 Mar 2019
Thank you

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from MA on 4 Mar 2019
thank you

2/10 Terrible

Verified traveller

Stayed 3 nights in Feb 2019
Response from MA on 2 Apr 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel close to great shops and restaurants
Stayed 2 nights in Dec 2018
Response from MA on 1 Feb 2019
Thank you

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, very nice hotel
Location was perfect. Hotel is very nice. However, we received a small room with a very small bathroom (room 210) because we were redeeming 3 nights. I asked if we could have a bigger bathroom and we’re given room 211 that had a bigger bathroom with a tub. Having free breakfast was a plus.
Stayed 5 nights in Dec 2018
Response from MA on 21 Jan 2019
Thank you