Front of property

Reviews of Cave Castle Hotel

4 out of 5
Cave Castle Hotel
Church Hill, South Cave, Brough, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 241 out of 492 reviews" "
Rating 8 - Good. 155 out of 492 reviews" "
Rating 6 - Okay. 57 out of 492 reviews" "
Rating 4 - Poor. 32 out of 492 reviews" "
Rating 2 - Terrible. 7 out of 492 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bhavinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24hr room service was excellent. We did not like being asked to pay for the hotel booking upon checkout, when we had already prepaid this with Expedia
Stayed 1 night in May 2024

10/10 Excellent

verity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fab stay, the spa is fantastic, staff were so helpful too, we will definitely return
Stayed 2 nights in Apr 2024

4/10 Poor

MARK

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The grounds are beautiful . Staff helpful , breakfast very nice . The interior of the Hotel was disappointing, dated and really needs some TLC
Stayed 2 nights in Apr 2024

10/10 Excellent

seirian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Apr 2024

4/10 Poor

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities
I think its a nice setting but needs a bit of money spending to bring up.to.date.also no atmosphere in the bar
Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't fault it at all. Maybe a bottle of water in the room
Stayed 1 night in Mar 2024

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was not made clear at time of booking that breakfast was not included or that there was an additional charge for using the leisure facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Dena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that you look at the place and think wow its for upper class people but wen we went it was like every one the same no lah de dah people ...it was friendly and everyone the same ...staff were brilliant and could ave a laugh.. . Very helpful ..facilities are great too for an extra £10 a room .so much so boked again 2 weeks later
Stayed 1 night in Mar 2024

10/10 Excellent

Matthew

Stayed 1 night in Mar 2024

8/10 Good

Kaleb

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher, Pitsford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on a quiet Sunday night. Went to restaurant without a booking just before 8pm and there was no hassle ordering & the food & service were fab. Comfy large rooms and good value for money. Also extended check out until midday with no issues. All good!
Stayed 1 night in Feb 2024

10/10 Excellent

Frances

Stayed 1 night in Feb 2024

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Jack

Stayed 1 night in Feb 2024

6/10 Okay

Andrew

Stayed 1 night in Feb 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

darrel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

10/10 Excellent

Jerry

Stayed 1 night in Feb 2024

10/10 Excellent

jital

Liked: Cleanliness, staff & service, property conditions & facilities
Great sauna, steam room, jacuzzi and swimming pool. Reasonable rates
Stayed 1 night in Jan 2024

6/10 Okay

Angela

Stayed 1 night in Jan 2024

8/10 Good

Carly

Liked: Staff & service
Disliked: Cleanliness
Lovely building. Comfortable bed. Cobwebs in bathroom in corners of the ceiling.
Stayed 1 night in Jan 2024

8/10 Good

Helen

Stayed 1 night in Jan 2024

8/10 Good

Michael

Stayed 1 night in Jan 2024

10/10 Excellent

Leslie

Stayed 1 night in Jan 2024

10/10 Excellent

Sheila

Stayed 1 night in Jan 2024

10/10 Excellent

Jake

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good hotel, however gym and pool not included!
The hotel in general was okay, the health club was good, however it was not included in the price of the stay and an additional cost of £10 was charged for the use of this on arrival, this would have been good to know
Stayed 1 night in Jan 2024

8/10 Good

David

Stayed 1 night in Jan 2024

8/10 Good

Rosy

Stayed 1 night in Jan 2024

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This venue is excellent for meeting up with friends and family. The atmosphere and service given is first class. Thank you.

10/10 Excellent

Ruth

Stayed 1 night in Dec 2023

10/10 Excellent

Mudzingwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staffing
Stay was very relaxing, staff were polite and easy to access
Stayed 2 nights in Dec 2023

10/10 Excellent

Jerry

Stayed 1 night in Dec 2023

8/10 Good

Daniel

Stayed 1 night in Dec 2023

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Amanda

Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were especially welcoming and friendly when we arrived for a wedding.
Stayed 1 night in Dec 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel.
We arrived early evening, pulling up to this amazing castle all lit up with festive Christmas lights it certainly gave the wow factor very nice indeed. We did feel underdressed walking into the castle, a wedding reception was taking place, everyone looked posh and somewhat happy shall we say 😊 The hotel is slightly confusing to get around it was like a maze to get to your room even with the lift, but once you work the layout its fine. The room was amazing, exceptionally clean and tidy with everything you need it was lovely. The only downfall from the whole experience of our stay, was the shower it was running cold water which for any guest first thing in the morning is not good.
Stayed 1 night in Dec 2023

10/10 Excellent

Rachael

Stayed 2 nights in Nov 2023

10/10 Excellent

Rebekah

Stayed 1 night in Nov 2023

8/10 Good

Ben

Good spa staff not very helpful at all
Stayed 1 night in Nov 2023

10/10 Excellent

Alison

Stayed 1 night in Nov 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Teresa

Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Stayed 1 night in Nov 2023

6/10 Okay

Richard

Stayed 1 night in Nov 2023

6/10 Okay

Karl

Liked: Cleanliness
Disliked: Room comfort
Very uncomfortable beds and chairs ,very loud external door kept me awake banging at night
Stayed 2 nights in Oct 2023

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. No issues with anything and would recommend.
Stayed 1 night in Oct 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a castle
Front desk clerk was very rude. Horrible weather got here early due to not being able to do anything because of the weather. Asked about checking in early was told no. Which we get but was told where the pub was where we could get drunk if we wanted to. Finally got to check in, not a castle experience at all, bad strip motel, cold room, couldn’t go into the castle part at all…..don’t stay here. Rooms and halls smelled like the rotten spa that is located in the building.
Stayed 1 night in Oct 2023

10/10 Excellent

Jacob

Stayed 1 night in Oct 2023