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Reviews of Best Western Bristol North The Gables Hotel

3 out of 5
Best Western Bristol North The Gables Hotel
Bristol Road, Tortworth, Wotton-under-Edge, England

Reviews

8.4

Very good

Rating 10 - Excellent. 168 out of 411 reviews" "
Rating 8 - Good. 174 out of 411 reviews" "
Rating 6 - Okay. 40 out of 411 reviews" "
Rating 4 - Poor. 21 out of 411 reviews" "
Rating 2 - Terrible. 8 out of 411 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

damon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Dilapidated
How people are leaving good reviews for this place are beyond me. The place is a dive. Saved only by the decent food & quality breakfast served by the attached Marco restaurant. The “comfort” room I was given was far from that. Bed springy, furnishings battered, carpets stained, windows might as well not have been there with the draft and noise they let in. To top it off there is no light in the bathroom?! What’s all that about?
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Dilapidated.
How anyone is leaving a good review about this place are beyond me. The place is dilapidated. The “comfort” rooms are far from their name, rooms are dated and cold, beds springy, and the draft and road noise from the old wooden windows… well it almost feels like there are no windows atall. My bathroom didn’t even have a light in it?! Maybe there are some refurbished rooms that are better and I was just shoved in the old ones? The only saving grace is the restaurant and bar attached to the hotel, with good grub and serves up a quality breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

david

Business traveller
Disliked: Staff & service
Very nice hotel but seemed to be very understaffed, no one on receiption until 8.30am. The resteraunt only had 4-5 tables avilable because the lights were'nt working. The food was very good but wasn't made to feel very welcome. Perhaps it was the time of year but there weren't many guests staying. I would think twice about returning.
Stayed 1 night in Dec 2023

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Stephen

Stayed 1 night in Nov 2023

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Room was spotless and toasty warm as freezing outside. Bed was so comfortable hard to get out. Food and service in restaurant brilliant. We went to Bath for weekend and it was worth the 30 min drive to stay here for a third of the price of similar Bath hotels.
Stayed 1 night in Nov 2023

10/10 Excellent

Brian

Stayed 1 night in Oct 2023

8/10 Good

Hardeep

Business traveller
Liked: Cleanliness, staff & service, amenities
Great staff and very friendly. The only issue was in Rm 224 the kettle needed descaling and the jets in the jacuzzi bath as soon as i put it on all this stuff came out so had a shower instead which was good
Stayed 1 night in Oct 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond expectations.
just booked one night for a short break. Price was good so we hoped for an adequate 3-star experience. We were very pleasantly surprised. Room was extremely clean and comfortable and in our view was 4-star quality. We also had a very nice evening meal in the adjoining restaurant. Have stayed elsewhere in the area on previous visits but would certainly choose this hotel again in future.
Stayed 1 night in Oct 2023

8/10 Good

John

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Review of two halves...
I know you don't go to a Hotel to watch TV, but as this was business i just wanted to unwind before bed for an hour. TV in room 113 could only receive BBC1, all the other channels missing or picture breaking up. The towels have a weird almost "chip fat" smell to them? Bed was comfy, and the restaurant is great.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kenneth

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Lovely hotel, very nice rooms, a very comfy sleep. Very good all round
Stayed 1 night in Oct 2023

8/10 Good

Maureen

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Poor Internet/Sleep
Nice Hotel, but poor stay. Internet was very poor, constantly cutting out and disconnecting on any device (laptop/phone). Poor nights sleep for an early work start as I was given a room with adjoining door to another guest. They were not particularly loud, but the door offered little to reduce any sounds/noise.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Third stay
This was our third stay at The Gables, we had a four poster bedroom this time, which was lovely. In the bathroom there was a spa bath, unfortunately the spa part wasn't working.
Stayed 2 nights in Sep 2023

10/10 Excellent

Hardeep

Business traveller
Liked: Staff & service, property conditions & facilities
A nice friendly run hotel. Quick good check in, the room was ok but just needed a bit of attention in some areas. The shower was brilliant with good water pressure. The restaurant is a Marco Pierre White franchise and the steak was nice. A lot of customers ordered a pizza and did look really nice, so maybe next time. The staff were all friendly and polite.
Stayed 1 night in Sep 2023

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

6/10 Okay

Kim

Business traveller
Adequate hotel clean, and well equipped one night only for business.
Stayed 1 night in Sep 2023

8/10 Good

Des

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy
Nice clean and comfy hotel, a little overpriced with expensive and little food offering
Stayed 1 night in Sep 2023

10/10 Excellent

Amanda

Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Stuart

Stayed 1 night in Sep 2023

10/10 Excellent

Julie

Stayed 3 nights in Sep 2023

10/10 Excellent

Kenneth

Stayed 1 night in Sep 2023

8/10 Good

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Susan

Stayed 2 nights in Aug 2023

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing restaurant
The hotel was good, the restaurant is overpriced both for food and wine and the food mediocre at best.
Stayed 1 night in Aug 2023

10/10 Excellent

william

Stayed 1 night in Aug 2023

6/10 Okay

Kay

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed
In room refreshments meager, breakfast for allergies poor. Wifi didn’t work no matter what we tried.
Stayed 1 night in Jul 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel clean staff friendly, looking dated
Stayed 2 nights in Jul 2023

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A good location for visiting Dursley, Wotton, or Thornbury. Plus conveniently located near an M5 junction. However, there isn’t much else around the hotel.
Stayed 1 night in Jul 2023

4/10 Poor

Roy

Stayed 1 night in Jul 2023

10/10 Excellent

Ruth

Stayed 1 night in Jul 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Joanne

Stayed 1 night in Jun 2023

2/10 Terrible

Stanley

Stayed 1 night in Jun 2023

8/10 Good

Ben

Stayed 1 night in Jun 2023

8/10 Good

J

Liked: Cleanliness, room comfort
Comfortable room
Have stayed here before. Ideal location just off the M5 at junction 14 but not the quietest for traffic noise. Room was very comfortable and clean. Disappointing that there are no lite bites of an evening in the bar. We were offered to book in the restaurant but we do not like Italian food. A good choice for breakfast, continental and full English buffet, however as I said on my previous visit it isn't kept very warm! Neither was the water for tea and coffee. It would have been nice to extend our stay but unfortunately our room was booked.
Stayed 1 night in Jun 2023

10/10 Excellent

Jason

Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

David

Stayed 1 night in May 2023

2/10 Terrible

jessica

Stayed 1 night in May 2023

4/10 Poor

Paul

Stayed 1 night in May 2023

10/10 Excellent

Kvieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2023

4/10 Poor

Ben, Petersfield

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Road side rooms need windows that seal better. Noisy all night
Stayed 1 night in Apr 2023