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Reviews of Adonis Marseille Vieux Port

Adonis Marseille Vieux Port
26 Rue Breteuil, Marseille, Bouches-du-Rhone

Reviews

6.4
Rating 10 - Excellent. 28 out of 248 reviews" "
Rating 8 - Good. 85 out of 248 reviews" "
Rating 6 - Okay. 72 out of 248 reviews" "
Rating 4 - Poor. 30 out of 248 reviews" "
Rating 2 - Terrible. 33 out of 248 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty carpet in common areas, dusty room. Hotel name on door doesn’t match chain name so you don’t even know if you’re in the right place. No care has been taken for maintenance or cleanliness
Stayed 1 night in Jul 2019

8/10 Good

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
When I checked in to the hotel they gave me a room on 4th floor which was not well lit up. The main light and table lamps were not working. I immediately informed them and they assured me that by 7 pm they would get the bulbs changed. When I got back to the hotel by 9 pm the same was not done and the staff was very casual about it. I asked to speak to the floor manager and that’s when they allocated another room to me on the ground floor. There was no other issue after that. I expected better service from the staff members, if they were not able to get the bulbs changed they shouldn’t have come up with excuses and should have offered me another room immediately instead of arguing that they didn’t have another room and only gave it to me when I demanded to speak to their manager. Other than this incident the staff was very pleasant, courteous and helpful at all times. The room was cleaned everyday and my overall stay was very good. The hotel is centrally located, is close to the metro station, palace of justice and the city center area of Vieux port.
Stayed 3 nights in Mar 2019

6/10 Okay

PD, Ldn

Liked: Cleanliness, staff & service, room comfort
First day, room heater was not working Second day they bought an additional heater Last but not the least, I found cockroach in the bathroom.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience
The hotel was in extremely bad condition and it looked as if it hadn't been cleaned for years. I arrived at 10pm approximately and was met with the only person working at the hotel who had no computer or internet and told me I had no booking there as he had nothing written down. I was on the phone for a long time before getting an alternative accommodation but this was the most stressful experience I had travelling and possibly at the worst and dirtiest of hotels.
Stayed 2 nights in Jul 2018

6/10 Okay

Victoria

Liked: Cleanliness, staff & service
Basic Room
Basic room with bed and private bathroom. If you are looking for a hotel that is no frills and walking distance to Notre-Dame de la Guard and the Port Vieux this is a good location. Lots of restaurants on the port and little patisseries up and down the street close to the hotel. Bring comfortable clothes and shoes. No views from the hotel. The reception team were very kind and helpful.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good for holiday stay
The staffs were friendly and helpful The location of the hotel is great close to old port with easy access to public transportation
Stayed 12 nights in Jul 2018

8/10 Good

Mark

Liked: Staff & service
Short trip to marseille. Recommend
Great location just a few minutes walk to the vieux port. Smallish hotel anf freindly staff. Maybe could do with a bit of sprucing up but ideal for a short stay and reasonably priced. Also 1 minute from metro

2/10 Terrible

Greg, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disapointed
Shower was so small that I couldn't even bend down to wash my legs. There was no parking facilities and had to use a public car park that didn't issue a ticket. The room had only 1 power point and that was after I unplugged the phone. The breakfast was 9 EUR for a basic continental not buffet and the flooring was slanted. The place was that bad that I decided to leave a day earlier and move on to my next destination.
Stayed 2 nights in Sep 2017

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort
God for location & price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location, standard rooms
Perfect location close to the harbour. Very helpful reception staff. Simple rooms but perfect for the cost

8/10 Good

Nilo, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choise
Seriously, for that price the hotel is excellent. I have payed more money for horrible rooms, but this hotel is really cheap and the rooms are great. The two front desk guys are amazing and their service is very kind.

4/10 Poor

john & Lisa, Georgetown ON

Disliked: Staff & service, property conditions & facilities, room comfort
A few days in Marseilles, Hard Rock Cafe!!!!
Were given wrong directions on our E Mail from the hotel re the subway line to take. Hotel had no outside signage, when we finally found it, there are 2 other names of the same hotel, Check in was OK, room wasn't ready since it was before noon. Checked in a 15:00, up to the room with no A/C. Oh it worked, blew out 4 inches and that was it. Called from desk, told maintenance man was on vacation. I advised to call someone else, he would have to speak to manager about it.No other rooms to change to, yet Expedia was still booking this hotel on their web site? After a very hot day site seeing, air still not fixed but the hotel did put in a fan in our room. Asked about a ice bucket for a cold drink in our room while relaxing, told hotel doesn't have ANY ice what so ever. Really!!!!! One of the smallest rooms we have been in in Europe so far, no place to put luggage except on the bed while getting out your clothes. Shower had good water pressure but the shower head wasn't tight to the wall and sprayed all over, Manager never did contact us re A/C.

8/10 Good

Jared, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Like many European hotels of its size and caliber, Adonis has a home-run feel to it. Some reviews will say the hotel is in poor condition, which is not true. It is well used and cared for; it will never be and will not pretend to be a big, fancy hotel. Not flashy at all, it is a fine example of what travelers wishing to see cites need: proximity to attractions, kind and attentive staff willing to provide local advice, and a place to return to for a good night sleep.

6/10 Okay

Verified traveller

Valuw
Good value for a good nights rest

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to underground line, 10 min walk to city
Spacious room, clean, comfortable, close to shopping and restaurants

6/10 Okay

Jason, Toronto, ON

Liked: Staff & service
Disliked: Property conditions & facilities
5 minute walk to Old Port
The hot water tank was broken so only cold showers available. Inconvenient but since it was 34 degrees Celsius, it wasn't a total loss. Staff were very friendly and offered free breakfast to compensate. Rooms are NOT soundproof.

8/10 Good

Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

10/10 Excellent

James, Melton Mowbray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels away from it all but close to everything.
Small room but very very clean. Metro close staff able and willing to help For the money 5* all the way!

2/10 Terrible

TH, London

Disliked: Staff & service, property conditions & facilities, room comfort
Do not stay here
Really disappointing experience. I turn up and am told that my reservation doesn't exist because 'they have a problem with the Expedia booking system'. I complain that I have paid and expect a room; they say there is no room apart from a single, which was dreadful. I ask if everyone has checked in yet, they say they have, even though there's a person waiting to check in behind me. They offer me a free breakfast, at least. All very disappointing.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

Amanda, Australia - NSW - Sydney

Disliked: Cleanliness, property conditions & facilities
Value: Could be better; Service: Basic; Cleanliness: Lacking; Room was not restocked (ie... they restocked only 5 tissues). Lacked basics. No satalite tv despite advertising.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Great location but very noisy
We got put in a ground floor room which is right next to reception and it was extremely noisy. People chatting loudly just outside our room until 2am and then starting again at around 6am. Reception and ground floor rooms (1 & 2) was separated by a door which was constantly being being opened and banged shut loudly. Was very hard to sleep. Was very easily accessed from the port though, and probably would have been good had it not been for a very bad room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Pat, Ely, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location - Near Shops
The main issue was street/traffic noise, which seemed to last all night. Other than that, no problems.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Friendly people
The hotel was clean adn the front staff was very friendly and did their best to speak english to us. The room had everything we needed and it is just a short walk to the harbour down the hill... its not in a 5* area but i felt safe walking around the area during the day and at night.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Good location
The hotel is a good location for the old port and sightseeing in the town. The room has everything you need but is fairly basic and the ensuite shower is small.

10/10 Excellent

Alexandra, New Zealand - Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Distinctive; Value: Economical; Service: Flawless; Cleanliness: Spotless; Did not have breakfast, but it looked sufficient.

8/10 Good

And, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent enough place
We only stayed here for one night and it was good enough for us. The location was a little confusing for us to get to at night but we managed without getting lost. Reception spoke a little bit of English but probably not enough to have a full conversation with them. Our room was at the back of the hotel and it was very quiet. We were not disturbed at all.

6/10 Okay

Tricia Travels

Liked: Cleanliness, staff & service
Marseilles is gross - hotel was ok
I went from Paris to Avignon to Marseilles then to Cannes. The worst part of the trip was going to Marseilles (which surprised me, really!). Very dumpy and unsafe city, no plans to return. Hotel was ok if you have to go to Marseilles but would strongly suggest visiting another location nearby - like Toulon - which was very nice. I have been to Mexico City on vacation and felt safer. Trust me, check out another place in order to relax and really enjoy your vacation. Other than that if you must go, I'd rate this hotel at about a 7 out of 10. Not bad, quite clean (new bathrooms, clean sheets/bedding), a/c didn't work but reception offered for us to switch rooms. Reception very helpful. Location

6/10 Okay

Anonymous

Liked: Cleanliness
Disliked: Room comfort
Hotel du Palais Marseille
Of necessity I was given a very small attic room (65% of regular price) with a free breakfast as compensation. Many finer looking hotels in the area were the same price or cheaper. Staff couldn't have been friendlier

8/10 Good

R, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD LOCATION CLEAN AND FRIENDLY
We were pleased with Hotel du Palais although were relieved to have a room at the back of the hotel rather than at the front and on the busy road. The staff were exteremely helpful and keen to help us get the most out of our visit.

8/10 Good

Britta

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Établissement vieillissant
Stayed 2 nights in Aug 2021

2/10 Terrible

el kaissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bon emplacement mais bâtiment très vieux..
Stayed 2 nights in Jul 2021

8/10 Good

Youssef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix! Le lit était confortable. Je reviendrai.
Stayed 1 night in Jun 2020

10/10 Excellent

Myriem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

STEPHANE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

2/10 Terrible

Lilou, Suisse

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La réceptionniste qui ne décroche jamais le téléphone
Stayed 1 night in Feb 2020

2/10 Terrible

Emilie, Bordeaux

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
L'emplacement a beau être bien, cela n'empêche qu'il est inacceptable d'avoir des fissures au plafond aussi importantes, un sol penché (le lit également du coup...), des fils électriques dénudés au dessus de la porte d'entrée de la chambre et une douche bouchée!! De la poussière partout sous le lit, les meubles, etc. Je n'y ai passé qu'une nuit, et je n'avais qu'une question en tête: est-ce que l'immeuble tiendra la nuit...
Stayed 1 night in Feb 2020

8/10 Good

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon emplacement
Stationnement en face de l hôtel q park. Proche centre ville. Chambre assez petite mais suffisante pour dormir. On peut aussi entendre ce qui se passe dans la chambre à côté...
Stayed 1 night in Jan 2020

4/10 Poor

Arthur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2020

8/10 Good

Régis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité /prix
Accueilli par un monsieur fort sympathique. Chambre petite mais très propre. Un lit confortable une télé fonctionnant bien(pas toujourd le cas) et du silence. A recommander
Stayed 1 night in Dec 2019

10/10 Excellent

Béatrice, Étampes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très bien situé. Personnel accueillant et disponible. Literie confortable. Chambre spacieuse. Juste la moquette des parties communes qui est fatiguée et mériterait d'être changé. Mais franchement... C'est un détail.
Stayed 2 nights in Nov 2019

8/10 Good

Fatiha

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Alors tout d’abord hôtel sale, on rentre dans la chambre il y a la poussière et ni le séchoir ni le téléphone ne marche... l’évier est cassé, et est bouché... le matin à 07h30/8h00 les Femmes de ménage claquent les portes de façon répété De toutes les chambres, rigolent fort et ne respectent pas le sommeil des clients. Une réelle angoisse à fuir totalement, en plus c’est vraiment très très sale ils ne connaissent Pas la propreté. Établissement Plus que médiocre a fuir ... extrêmement cher pour rien !!!
Stayed 1 night in Nov 2019