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The property is centrally located. The staff is friendly. The curtains did not close all the way so bring clothes pins to keep them closed. The bathroom smelled of mildew and the floor always seemed dirty. The towels were very thin and I could see through some areas. The pillows were super thin and there was no variety to pick from. Bring ear plugs because other guests entering their rooms can be heard over the TV. The doors slam when closing. We could hear people outside talking from the 7th floor. The noise outside never seems to stop, trucks beeping while backing up, horns honking at all hours, and people yelling/talking. I would not stay here again.
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate your review and we hope you choose to stay with us again the next time you are in the Boston area.
The front desk staff was incredibly inviting and kind. Ready with recommendations and always welcoming with a smile. I truly enjoyed my stay in Boston. Thank you.
Joshua
Stayed 4 nights in Mar 2024
Response from Courtyard Copley on 26 Mar 2024
Thank you for the review. We thrive to make every stay as pleasant as possible here at the Courtyard Marriot Copley Boston. We appreciate every feedback good or bad! Thank you for choosing to stay with us during your time in Boston and we hope to see you again next time you are in the area.
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate your review and we hope you choose to stay with us again the next time you are in the Boston area.
Thank you for the review. We thrive to make every stay as pleasant as possible here at the Courtyard Marriot Copley Boston. We appreciate every feedback good or bad! Thank you for choosing to stay with us during your time in Boston and we hope to see you again next time you are in the area.
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate your review and we hope you choose to stay with us again the next time you are in the Boston area.
Very updated, stylish, quiet (Even on the front street side), professional staff, convenient to walking shopping/restaurants.
one note: there is not a typical free courtyard breakfast buffet option - instead it is a Starbucks cafe with a small breakfast menu selection: Egg sandwich, Oatmeal, muffins, Fruit, Yogurt for a charge.
Denise
Stayed 1 night in Mar 2024
Response from Courtyard Copley on 13 Mar 2024
Thank you for the review. We thrive to make every stay as pleasant as possible here at the Courtyard Marriot Copley Boston. We appreciate every feedback good or bad! Thank you for choosing to stay with us during your time in Boston and we hope to see you again next time you are in the area.
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate your review and we hope you choose to stay with us again the next time you are in the Boston area.
The staff were very nice and it was clean. Walking distance to historic sites and lots of shopping..
catherine
Stayed 1 night in Feb 2024
Response from Courtyard Copley on 4 Mar 2024
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate the review of our staff. We thrive to always make a stay as pleasant as possible. We very much appreciate the review. We hope to see you again soon!
The most terrible hotel I have ever stayed. Room 601 has a low frequency noise every 15 minutes. Talked to the front desk but couldn’t get any help. Did not sleep in the whole night.
Jeff
Stayed 1 night in Jan 2024
Response from jmct on 30 Jan 2024
Thank you for your review we have notified our engineering department to investigate this issue
Super hotel under a 5-min walk to Back Bay station
Great hotel behind the Boston Public Library and a close, 5-min walk to the Back Bay train station and Copley Square. Wonderful location for walking and transportation. Also about a 10-minute walk to the Boston Public Garden
The people in that hotel are very nice and in all the places
Madelin
Stayed 2 nights in Dec 2023
Response from Courtyard Copley on 12 Feb 2024
Thank you for the review. We thrive to make every stay as pleasant as possible here at the Courtyard Marriot Copley Boston. We appreciate every feedback good or bad! Thank you for choosing to stay with us during your time in Boston and we hope to see you again next time you are in the area.
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate the review of our staff. We thrive to always make a stay as pleasant as possible. We very much appreciate the review. We hope to see you again soon!
Great location, near transport and shopping and dining
Charles
Stayed 3 nights in Oct 2023
Response from Courtyard Copley on 7 Nov 2023
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate your review and we hope you choose to stay with us again the next time you are in the Boston area.
2/10 Terrible
Aditya
3 Nov 2023
Aditya
Stayed 2 nights in Oct 2023
Response from Courtyard Copley on 4 Nov 2023
Thank you for the review. We thrive to make every stay as pleasant as possible here at the Courtyard Marriot Copley Boston. We appreciate every feedback good or bad! Thank you for choosing to stay with us during your time in Boston and we hope to see you again next time you are in the area.
6/10 Okay
Billy Joe
30 Oct 2023
Liked: Cleanliness, staff & service
Billy Joe
Stayed 2 nights in Oct 2023
Response from Courtyard Copley on 4 Nov 2023
Thank you for the review. We thrive to make every stay as pleasant as possible here at the Courtyard Marriot Copley Boston. We appreciate every feedback good or bad! Thank you for choosing to stay with us during your time in Boston and we hope to see you again next time you are in the area.
6/10 Okay
Gina
Business traveller
29 Oct 2023
Liked: Cleanliness, staff & service
Dated chain hotel that doesnt live up to photos!
Actual experience does not live up to photos. Feels like a dated chain hotel— worn finishes without much character. Room was clean, bed was comfortable, and staff was kind and welcoming: would have rated it much higher had I paid half the price!
Gina
Stayed 1 night in Oct 2023
Response from Courtyard Copley on 4 Nov 2023
Thank you for the review. We thrive to make every stay as pleasant as possible here at the Courtyard Marriot Copley Boston. We appreciate every feedback good or bad! I have shared your feedback with the team to ensure the necessary guidelines are in place and reviewed to make sure your stay is improved for next time. Thank you for choosing to stay with us during your time in Boston and we hope to see you again next time you are in the area.
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate your review and we hope you choose to stay with us again the next time you are in the Boston area.
10/10 Excellent
Megan
10 Oct 2023
Megan
Stayed 2 nights in Sep 2023
Response from Courtyard Copley on 4 Nov 2023
Thank you for the review. We thrive to make every stay as pleasant as possible here at the Courtyard Marriot Copley Boston. We appreciate every feedback good or bad! Thank you for choosing to stay with us during your time in Boston and we hope to see you again next time you are in the area.
10/10 Excellent
Abigail
17 Sept 2023
Abigail
Stayed 1 night in Sep 2023
Response from Courtyard Copley on 4 Nov 2023
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We very much appreciate the review and feedback. We hope to see you again soon!
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate your review and we hope you choose to stay with us again the next time you are in the Boston area.
4/10 Poor
Kevin
Travelled with family
5 Sept 2023
Disliked: Staff & service
Great location but disappointing stay
Kevin
Stayed 3 nights in Sep 2023
Response from Courtyard Copley on 4 Nov 2023
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate your review and we hope you choose to stay with us again the next time you are in the Boston area.
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate your review and we hope you choose to stay with us again the next time you are in the Boston area.
My stay was great. Everything I needed for a few days.
Frieda
Stayed 4 nights in Aug 2023
Response from Courtyard Copley on 31 Aug 2023
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate your review and we hope you choose to stay with us again the next time you are in the Boston area.
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate the review of our staff. We strive to always make a stay as pleasant as possible. We very much appreciate the review. We hope to see you again soon!
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate your review and we hope you choose to stay with us again the next time you are in the Boston area.
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate the review of our staff. We thrive to always make a stay as pleasant as possible. We very much appreciate the review. We hope to see you again soon!
10/10 Excellent
Stephanie
4 Aug 2023
Stephanie
Stayed 1 night in Aug 2023
Response from Courtyard Copley on 31 Aug 2023
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate your review and we hope you choose to stay with us again the next time you are in the Boston area.
10/10 Excellent
Frederick
29 Jul 2023
Frederick
Stayed 1 night in Jul 2023
Response from Copley Courtyard on 23 Aug 2023
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate your review and we hope you choose to stay with us again the next time you are in the Boston area
This was a great location. This was our first trip to Boston and we were able to walk to a lot of restaurants, bars, and shops. It was also an easy walk to Fenway Park. The staff was nice and the room was clean.
Megan
Stayed 3 nights in Jul 2023
Response from Courtyard Copley on 25 Jul 2023
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate your review and we hope you choose to stay with us again the next time you are in the Boston area.
10/10 Excellent
Trevor
Travelled with family, Business traveller, Travelled with group
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate your review and we hope you choose to stay with us again the next time you are in the Boston area.
2/10 Terrible
jung
16 Jul 2023
Liked: Staff & service
Disliked: Cleanliness
The bathroom was moldy. And the furniture is worn. Definitely need an update!
jung
Stayed 1 night in Jul 2023
Response from Courtyard Copley on 21 Jul 2023
Thank you for the review. We thrive to make every stay as pleasant as possible here at the Courtyard Marriot Copley Boston. We appreciate every feedback good or bad! I have shared your feedback with the team to ensure the necessary guidelines are in place and reviewed to make sure your stay is improved for next time. Thank you for choosing to stay with us during your time in Boston and we hope to see you again next time you are in the area
6/10 Okay
Steven
10 Jul 2023
Steven
Stayed 2 nights in Jul 2023
Response from Copley Courtyard on 23 Aug 2023
Thank you for the review. We strive to make every stay as pleasant as possible here at the Courtyard Marriot Copley Boston. We appreciate every feedback good or bad! Thank you for choosing to stay with us during your time in Boston and we hope to see you again next time you are in the area.
Enjoyed their hospitality with an excellent service during my stay. Highly recommended.
Jesse
Stayed 1 night in Jul 2023
Response from Courtyard Copley on 21 Jul 2023
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate your review and we hope you choose to stay with us again the next time you are in the Boston area.
We had a great stay. Hotel room was clean, great location and was walkable to all we wanted to see and do. Also close to the Hop On/Off trolley stop that made it even easier to see everything north of us. Would definitely stay here again. Only downfall was the hideabed. My teenage son slept on it the first night, but couldn't handle a second night in it and ended up sharing the bed with his sister.
Sheila A
Stayed 2 nights in Jun 2023
Response from Courtyard Copley on 3 Jul 2023
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate your review and we hope you choose to stay with us again the next time you are in the Boston area.
Nice room, easy check in and conveniently located. My only complaint was the lack of hot water.
Robin
Stayed 1 night in Jun 2023
Response from Courtyard Copley on 3 Jul 2023
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate your review and we hope you choose to stay with us again the next time you are in the Boston area.
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate your review and we hope you choose to stay with us again the next time you are in the Boston area.
Solid 3 star hotel as far as finish of the room. No complaints. Room was clean. Staff very friendly. The valet parking was pricey but very convenient and worth it. Would definitely stay here again.
Kathleen
Stayed 1 night in Jun 2023
Response from Courtyard Copley on 13 Jun 2023
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate the review of our staff. We thrive to always make a stay as pleasant as possible. We very much appreciate the review. We hope to see you again soon!
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate your review and we hope you choose to stay with us again the next time you are in the Boston area.
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate your review and we hope you choose to stay with us again the next time you are in the Boston area.
Thank you for choosing to stay with us here at the Courtyard Marriott Copley Square Boston. We appreciate your review and we hope you choose to stay with us again the next time you are in the Boston area.