"Check in took nearly 45 minutes as there was an Elvis convention, which wasn't advertised on the website when we were booking. So there were alot of people trying to check in at the same time
After check in was complete, the never of staff showed us where all the facilities were and booked us into the spa and swimming pool, which was a great enjoyment for the kids
Evening meal was great. Ambiance was nice and staff were very helpful"
"Pleasantly surprised with this hotel whilst attending an event at The Utilita Arena. Staff were friendly and our room was clean and comfortable and looked like it had been recently refurbished."
"Location was good. Excellent breakfast. The room was very clean and the bed was very comfortable. All staff were very pleasant and helpful. A great stay."
Holiday Inn Express Birmingham - City Centre by IHG
6/10 Okay
"Parking was separate from property and *NOT* well identified (had to walk back to hotel to confirm where to park as lot did not have a name posted that matched the name given by the hotel."
"I found the hotel and room clean and tidy though was tired in places. Good selection for breakfast, and the pub menu looked good and reasonably priced, though I didn't eat, the food I saw in the bar looked good. Was nice to have a swim and relax in the sauna"