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Reviews of The Inn Bintulu

3.5 out of 5
The Inn Bintulu
Sublot 9-16, Block B, Lot 3806, Jalan Kembar Bubin, Bintulu, Sarawak

Reviews

8.8

Excellent

Rating 10 - Excellent. 10 out of 23 reviews" "
Rating 8 - Good. 11 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

siew loan

Stayed 1 night in May 2022

10/10 Excellent

Sudirman

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Feb 2022

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, New hotel, good value for money
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice & clean room but broken lift.
All good & love to stay here. Very nice & clean room. Only one problem here. The lift is out of service & still remain unusable after 3 weeks. I hope the management can look into this seriously & repair it the soonest. Is very inconvenient for any visitor, who have big/heavy luggage to use the staircase. Thanks.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Clean room. Nice hotel.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Very ideal
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and affordable
Stayed 2 nights in Sep 2019

8/10 Good

Chin, Brunei

Travelled with family
Liked: Cleanliness, staff & service
We keep coming back to this property as it's good location and the staff are very friendly. This trip we were slightly disappointed. We can smell the foul smell coming from the washroom. The helpful staff helped to change us to another room on the same floor. Less smell and we need to keep the washroom door close all the time. The smell most probably from the drainage pipe.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay in
Stayed 11 nights in Apr 2019

10/10 Excellent

Mr, Miri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy
Stayed 1 night in Apr 2019

8/10 Good

Muhammad, Miri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Very Polite.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 2 nights in Nov 2018

10/10 Excellent

NURUL ASSIKIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Front Office Team on 10 Oct 2018
Thank you for staying with us, we would love to have you back in future!

10/10 Excellent

Helarcius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and affordable hotel
Very clean and the hotel suprises me in many way.
Stayed 2 nights in Sep 2018
Response from Front Office Team on 10 Oct 2018
Thank you for staying with us, we would love to have you back in future!

8/10 Good

Alihoho, Bintulu

Liked: Cleanliness, staff & service, room comfort
Everything good. Nice hotel. Have a nice food next door.
Stayed 1 night in Sep 2018
Response from Front Office Team on 10 Oct 2018
Thank you for staying with us, we would loved to have you back! Thank you for your feedback.

8/10 Good

Syaharudin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was comfortable
We had issue with the WIFI on the night we arrived.
Stayed 1 night in Jun 2018
Response from Management on 12 Aug 2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologies that we fell short on your expectations in some area.Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.Looking forward to see you again in the near future.

8/10 Good

NURUL HANIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Callixtus, Malaysia

Liked: Staff & service, property conditions & facilities, room comfort
2 nights stay
Comfy and big room, however woke up with bed bug bites.
Stayed 2 nights in May 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely new hotel that can improve.
Coming from an early flight, I was very tired when I reached the hotel. My first impression was good as the hotel was new, staff was friendly and in general the lobby was pretty impressive. However when I got to my room, it was like being in a heat wave. I immediately turned on the air conditioning however it took ages for the room to cool. The bed and pillows are too soft.

10/10 Excellent

Khiew

Stayed 2 nights in Mar 2021