Front of property

Reviews of Boutique Hotel Bellevue

4 out of 5
Boutique Hotel Bellevue
Marktgasse 59, Interlaken, BE

Reviews

8.8

Excellent

Rating 10 - Excellent. 270 out of 511 reviews" "
Rating 8 - Good. 179 out of 511 reviews" "
Rating 6 - Okay. 40 out of 511 reviews" "
Rating 4 - Poor. 14 out of 511 reviews" "
Rating 2 - Terrible. 8 out of 511 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2024
Response from Jürg on 12 Feb 2024
Thank you so much for the excellent rating.We would be very pleased to welcome you again soon.

10/10 Excellent

AHMED, Riffa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a great experience in this hotel. The location, the staff was perfect.
Stayed 5 nights in Jan 2024
Response from Boutique Hotel Bellevue on 22 Jan 2024
Dear guest Thank you for your visit. We appreciate that you've enjoyed your stay with us. Best regards

6/10 Okay

Maggie

Travelled with partner
Liked: Cleanliness
Stayed 3 nights in Dec 2023
Response from Jürg Walther on 30 Dec 2023
Thank you very much for your stay.

8/10 Good

Gloria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but bed was very soft and uncomfortable. Friendly staff. Walkable to town and train station. Parking available for cars.
Stayed 1 night in Nov 2023
Response from Jürg Walther on 1 Dec 2023
Thank you very much for your good rating. We are happy to read that you had a good stay and hope to welcome you again soon.

8/10 Good

Suhonto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
satisfying stay
it is a convenient location
Stayed 3 nights in Nov 2023
Response from Jürg on 21 Nov 2023
Thank you very much for your review and good rating.

2/10 Terrible

Paige

Stayed 3 nights in Oct 2023
Response from Jürg on 4 Nov 2023
Dear GuestWe are sorry to read that we could not meet your expectations.Unfortunately, your review does not detail the problem and we cannot respond to your criticisms nor improve our service.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location
Wonderful stay at the hotel. Easy walking distance to everything in town and staff was very helpful in pointing out attractions, restaurants, etc. The room had a fantastic view of the river. Only wish we had more time to sit on the balcony and enjoy it! Quick walk to Interlaken West rail station.
Stayed 3 nights in Oct 2023
Response from Jürg on 24 Oct 2023
Dear RichardThank you so much for your excellent rating.We are more than happy to read that you had a great stay and liked the view and our helpful staff.We would be pleased to welcome you again soon.

10/10 Excellent

Abdulla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really it’s very good hotel for family river house
Stayed 3 nights in Oct 2023
Response from Jürg on 21 Oct 2023
Dear AbdullaThank you so much for the excellent rating. We are very happy to read that you had a great stay and hope you will visit us again soon.Kind regards

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Jürg on 3 Oct 2023
Thank you so much for your top rating.We would be more than happy to welcome you again.

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great views. Very helpful staff.
Stayed 1 night in Sep 2023
Response from Jürg on 1 Oct 2023
Thank you so much for the excellent rating. We are very pleased to see that you had a great stay and hope you will visit us again soon

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the hotel. It is very conveniently located in Interlaken; we were able to walk all around town with no problem. We booked a room with a river view, which was definitely worth it. I would stay here again.
Response from Boutique Hotel Bellevue on 26 Sept 2023
Dear guest, we thank you for your review. We are happy to hear that you enjoyed your stay at our hotel. We hope we can welcome you soon again. Best regards

10/10 Excellent

Luis, Ponce

Travelled with partner
Very centric ,good location ,multiple restaurants at walking distance .
Stayed 1 night in Sep 2023
Response from Jürg on 15 Sept 2023
Thank you so much for the good review. We are very happy to see that you had a great stay and hope to welcome you again soon.

10/10 Excellent

Luis, Ponce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much better than expected!!
Stayed 1 night in Sep 2023
Response from Jürg on 14 Sept 2023
Thank you very much for your review. We are pleased to see that we have exceeded your expectations.Kind regards

6/10 Okay

Kushal Anil

Travelled with family and small children
The property is well located with restaurants, stores, bus stop and train station nearby. The cleanliness in the room was a bit sub standard as well as the staff were not that friendly (as per standards for a 4 star hotel). I travelled with a toddler and do not recommend this hotel if you are traveling with babies/toddlers.
Stayed 5 nights in Sep 2023
Response from Boutique Hotel Bellevue Interlaken on 13 Sept 2023
Dear guest Thank you for your review. We regret that our hotel did not fullfill your expectations. We have taken note on the points of your review and we will do our best to improve this in the future. We hope to welcome you again. Best regards

10/10 Excellent

Theia Axiotis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 2 nights in Sep 2023
Response from Jürg on 10 Sept 2023
Thank you so much for the top rating. We are very pleased to read that you had a great stay and hope to welcome you again soon

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Hedi Kiss on 18 Aug 2023
Dear Guest, Thank you for your very positive feedback. We hope you will visit us next time as well.Kind regards, Boutique Hotel Bellevue

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many good restaurants and nice shops.
Stayed 1 night in Aug 2023
Response from Jürg on 12 Aug 2023
Dear JosephThank you very much for the excellent rating. We are very pleased to see that you had a great stay and hope to welome you again soon

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and we got a great room overlooking the river. Staff was very helpful
Stayed 2 nights in Aug 2023
Response from Boutique Hotel Bellevue on 10 Aug 2023
Dear guest, thank you very much for your kind feedback. We are happy to hear that you enjoyed your stay with us. We hope we can welcome you soon again. Best regards

8/10 Good

Raju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All in all, very good property. Our rooms had a balcony facing the beautiful river. Close to shopping, walk trails and train/bus stations. Food service is limited outside of breakfast, and there is limited staff help after 10 pm as there is no staff at the hotel from 10 pm to 7 am. The clothes cabinet & the safe is on a mobile cabinet and not too strong. Overall good value for the area.
Response from Boutique Hotel Bellevue on 8 Aug 2023
Dear guestThank you for taking the time to write a review about your stay. We have taken note on the points, mentioned in your review, and we will take further action to improve them.Best regards from Interlaken

8/10 Good

Mohan

Stayed 2 nights in Jul 2023
Response from Jürg on 12 Aug 2023
Thank you for the good rating. We are please to see that you enjoyed your stay and hope to welcome you again soon

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Will not stay again
Check in: unfriendly front desk lady, she did not seem to interact at all. when we arrived, nobody said hello or anything. She did not like to be asked questions. Room: only one bottle of water provided for two nights stay. shampoo was not refilled. Breakfast: small spread, dishes left empty without refilling. had to ask multiple times. Staffs: unfriendly, indifferent Will not stay here again.
Stayed 2 nights in Jul 2023
Response from Boutique Hotel Bellevue on 12 Jul 2023
Dear GuestThank you for writing a review about your stay. We apologise if you felt uncomfortable during your stay and we'll do our best to improve. We hope you still had a good time in Interlaken.

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in an amazing location next to the stream that connects the two lakes. The majority of the rooms have a balcony that over looks the stream which was a great feature. The building has been renovated with updated bathrooms having a frosted glass door and excellent rain shower. The lighting controls allow for dimming lights around the room and in the bathroom. There are two elevators in this 4-story hotel. The staff was very friendly and helpful. Heidi Kiss checked us in and couldn’t have been more professional and personable throughout our 6-day stay. When leaving or returning for the day, if the front desk staff were not busy with someone, they would always greet you with a friendly comment. The staff that cleaned our room on a daily basis were also friendly and efficient. They provide a great buffet breakfast for an additional price. In selecting this hotel I did read negative reviews that concerned me, but that is not what my wife and I experienced. In summary, I came away with the feeling that the staff really cared about what you think of their hotel which made me feel more at home than just a hotel visitor. I hope the next time I get a chance to visit that I will have the same experience. As for sharing a negative comment, it is a smaller older hotel that isn’t prominently located on the main street with a grand entrance, and I didn’t see any parking. But for me that is what makes its charm and what I wanted in my vacation stay in Switzerland.
Stayed 7 nights in Jul 2023
Response from Boutique Hotel Bellevue on 9 Jul 2023
Dear guest, thank you very much for your kind feedback and for taking the time to give us such a great review. We are so glad to hear that you had a nice and pleasant stay with us and that we fulfilled your wishes. We wish you a good time and we look forward to welcoming you soon again at our Boutique Hotel Bellevue. Best regards from Interlaken,

6/10 Okay

Raul, Spring

Liked: Cleanliness, staff & service
Ok location. Dated and uncomfortable beds and pillows
Stayed 1 night in Jun 2023
Response from Boutique Hotel Bellevue on 26 Jun 2023
Dear guestThank you very much for your review. We regret that you were not completely satisfied with your stay and we will do our best to improve our services for the future. Kind regards from Interlaken

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, walking distance to several local attractions
Stayed 2 nights in Jun 2023
Response from Jürg on 24 Jun 2023
Dear JamesThank you so much for the top-rating. We are very pleased to read you had a great stay and hope to welcome you again soon,

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view of the river was a wonderful addition to the nice hotel.
Stayed 1 night in May 2023
Response from Jürg on 5 Jun 2023
Thank you so much for your excellent review. We are very pleased to see you liked the wonderful views and hope to welcome you again soon.

6/10 Okay

Norbert

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2023
Response from Boutique Hotel Bellevue on 4 Jun 2023
Dear guest, thank you very much for your rating. We hope we can welcome you again with us. Best regards

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very cute hotel right on the river with great views and clean room. Staff very kind and helpful.
Stayed 2 nights in May 2023
Response from Jürg on 31 May 2023
Thank you very much for your top rating. We are so happy to read that you had a great stay and hope to welcome you again soon.

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in May 2023
Response from Jürg on 24 May 2023
Thank you so much for your top rating. We hope to welcome you again soon

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Very clean, friendly hotel. Helpful staff. Excellent breakfast. Super convenient to Interlaken West Station; Hotel also offered bus vouchers for the duration of our stay.
Stayed 2 nights in May 2023
Response from Hedi Kiss on 21 May 2023
Thank you very much for your very kind words. We are happy you enjoyed your stay at our Hotel. We hope we may can welcoming you next time as well. Kind regards, Boutique Hotel Bellevue, Interlaken

10/10 Excellent

joe

Travelled with family
Liked: Cleanliness, staff & service
Lovely people and perfect location. The gentleman at front desk went above and beyond to take good care of our family
Stayed 2 nights in May 2023
Response from Boutique Hotel Bellevue on 14 May 2023
Dear Guest, Thank you very much for your kind words. We hope you had a pleasant stay at our Hotel. We hope we may can welcoming you next time as well! Best regards, Boutique Hotel Bellevue

10/10 Excellent

Truc

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We have chosen the riverhouse which has a very beautiful view. The house is fully furnished.
Stayed 2 nights in Apr 2023
Response from Jürg on 3 May 2023
Thank you so much for excellent rating. We would be pleased to welcome you again soon.

10/10 Excellent

Boris

Stayed 3 nights in Apr 2023
Response from Boutique Hotel Bellevue on 13 Apr 2023
Dear guest, thank you very much for your rating. We are happy to hear that you enjoyed your stay with us. Best regards

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Boutique Hotel Bellevue on 4 Mar 2023
Dear guest, thank you very much for your rating. We hope we can welcome you again with us. Best regards

8/10 Good

Seung

Stayed 1 night in Feb 2023
Response from Jürg on 26 Mar 2023
Thank you for your rating

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with great view. professional and helpful staff. The area is walkable with restaurants in the area.
Response from Jürg on 12 Jan 2023
Thank you so much for your excellent review. We hope to welcome you again soon

10/10 Excellent

MINSOO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and calm.
Response from Jürg on 12 Jan 2023
Thank you so much for your excellent review. We hope to welcome you again soon

4/10 Poor

Ed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room not clean upon check in. Hotel appears to be under renovation. I paid $265 EUR and did not receive the expected value. Highly recommend staying elsewhere.
Stayed 1 night in Dec 2022
Response from Belinda Aréstegui on 11 Dec 2022
Dear Ed, We are sorry to hear you were not satsified with our service and hope you still enjoy your time in europe.Kind regardsBoutique Hotel Bellevue

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time during our stay at Bellevue Hotel.
Response from Boutique Hotel Bellevue on 1 Dec 2022
Dear Alberto, thank you very much for your feedback. We hope we can welcome you soon again with us.Best regards

10/10 Excellent

Ok, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is a few block from downtown Interlaken which worked out great as there's a church in the center of town that basically rings its bell tower all night. We had a great view of the river and peaceful rest. This hotel also offers 2 washers and 2 dryers on the 1st floor - very convenient and they have a delicious breakfast buffet.
Stayed 3 nights in Oct 2022
Response from Jürg Walther on 17 Oct 2022
Thank you so much for your top rating. We hope to welcome you again soon

10/10 Excellent

Chiashen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location.
Stayed 1 night in Oct 2022
Response from Reception Boutique Hotel Bellevue on 12 Oct 2022
Thank you for your review. We wish you all the best.

8/10 Good

Jitranuch

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfort Bed but noisy from upstairs, NG equipment
Good view, comfort bedding. Good Breakfast. The staff in Breakfast room is helpful and good service.. No Good points: - Ceiling is too thin, no sound proof as I can hear every steps of other guests/people walking in the room upstairs. Cannot sleep well. :( - No refilled toilet kits. -Kettle not clean, slag come out when boiling hot water. (wash and try it twice but still have slag come out in my hot water)
Stayed 4 nights in Sep 2022
Response from Jürg Walther on 17 Oct 2022
Thank you very much for your review. We are very pleased to read that you liked the views and our friendly staff. We are very sorry to read that the kettle was not clean and advised our members of staff to pay extra attention. We hope to welcome you again soon

8/10 Good

Deborah

Stayed 2 nights in Sep 2022
Response from Jürg on 17 Oct 2022
Thank you very much for your review.

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice clean room with great views. Staff was great too.
Stayed 2 nights in Sep 2022
Response from Jürg on 24 Sept 2022
Thank you so much for your great review. We hope to welcome you again soon

6/10 Okay

Piyathida

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2022
Response from Boutique Hotel Bellevue on 16 Sept 2022
Dear Piyathida, thank you very much for your feedback. We hope we can welcome you again with us. Best regards

10/10 Excellent

Dhruv

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, loved the rooms, very spacious, clean and well equipped. If you have a room by the river it’s even better, incredible views.
Stayed 5 nights in Sep 2022
Response from Boutique Hotel Bellevue on 10 Sept 2022
Dear guest, thank you very much for your kind feedback. We are very happy to hear that you had a great time with us and that you enjoyed it. We hope we can welcome you soon again with us. Best regards

10/10 Excellent

Gregory S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, wonderful staff, large room, great shower, beautiful outdoor space and fantastic breakfast . I highly recommend this hotel.
Stayed 2 nights in Sep 2022
Response from Boutique Hotel Bellevue on 10 Sept 2022
Dear guest, thank you very much for your lovely feedback. We are very happy to hear that you enjoyed your stay with us and we hope we can welcome you soon again. Best regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff Service outstanding
This hotel has a nice common outside patio area as well as a patio attached to the room. Overall the hotel was a bit dated but the service made up for that. Staff was incredibly helpful and nice.
Stayed 2 nights in Sep 2022
Response from Jürg on 6 Sept 2022
Thank you so much for your good review. We are very pleased to read that you liked our helpful staff.We hope to welcome you again soon.

10/10 Excellent

Marisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful! We loved the area and the views. Very easily walkable. The staff were also very friendly and helpful, as we needed to leave our luggage before check-in.
Stayed 1 night in Aug 2022
Response from Jürg on 1 Sept 2022
Thank you very much for the excellent review. We are very pleased to read that you liked our friendly and helpful staff and had a great stay. We hope to welcome you again soon

10/10 Excellent

Michelle

Stayed 3 nights in Aug 2022

6/10 Okay

Cho Man

Travelled with family
Disliked: Room comfort
Not a 4 stars hotel
Overall condition is OK. Should be rated as a 2 or 3 starred hotel.
Stayed 1 night in Aug 2022
Response from Jürg on 1 Sept 2022
Thank for the review, though we are not sure what exactly you did not like during your stay.