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Reviews of Hotel Kastanienhof Berlin

3.5 out of 5
Hotel Kastanienhof Berlin
Kastanienallee 65, Berlin, BE

Reviews

9.0

Wonderful

Rating 10 - Excellent. 149 out of 298 reviews" "
Rating 8 - Good. 134 out of 298 reviews" "
Rating 6 - Okay. 14 out of 298 reviews" "
Rating 4 - Poor. 0 out of 298 reviews" "
Rating 2 - Terrible. 1 out of 298 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Manfred, new York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel off the beaten track in a hip part of Berlin with good public transport connections.
Stayed 1 night in Nov 2023

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with friendly staff. Close to u bahn and s bahn stations and tram stop located outside the hotel.
Stayed 5 nights in Oct 2023

8/10 Good

Claudia I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is old but well maintained. Main entrance has some stairs, so have to carry luggage. There's no lobby or public space to relax outside room. Rooms are basic but spacious. Area is full of dinning, shopping and walking options. All in all, is a good value option.
Stayed 4 nights in Aug 2023

10/10 Excellent

Damon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was recommended by Rick Steves and as usual he did not let us down. We had an excellent stay here. Great neighborhood, great staff, and a very clean and comfortable room. We'd stay here again.
Stayed 5 nights in Aug 2023

6/10 Okay

Venla

Stayed 4 nights in Aug 2023

10/10 Excellent

Fearghal

Stayed 3 nights in Jul 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a convenient location for bars and cafes, coupled with a tramline to speed you to the tourist attractions, if the walk is not fancied. Hotel staff friendly and the room was modern and clean. Breakfast was continental with few hot options, although there was more than enough variety.
Stayed 6 nights in Jul 2023

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff
Stayed 3 nights in Jul 2023

10/10 Excellent

Peggy

Stayed 4 nights in Jun 2023

10/10 Excellent

Siwei

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Safe area, clean, friendly staff
Stayed 1 night in Jun 2023

8/10 Good

Beata, Chicago

Stayed 4 nights in Jun 2023

10/10 Excellent

Melissa Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding as always! Wonderful neighborhood Helpful staff On-site restaurant/sidewalk cafe Convenient U-Bahn /Tram Location Historic and modern all at the same time.
Stayed 7 nights in May 2023

10/10 Excellent

Dror

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive yet clean and pleasant. Hotel is situated in a nice part of town, with many restaurants, of all types, within walking distance. Breakfast served at the restaurant was very good. Most important, as we were tourists coming to explore Berlin for the first time, the tram station is right next to the hotel entrance so that getting around was easy and fast.
Stayed 6 nights in May 2023

10/10 Excellent

Ken

Stayed 5 nights in Apr 2023

10/10 Excellent

kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely reccomend!
Helpful staff who were excellent with my very poor german! Lovely clean rooms and excellent breakfast! The staff even helped us printing boarding passes when we were leaving! The tram took us to outside of the door and the ubahn was just a couple of minutes walk away so we could get all around the city so easily!
Stayed 4 nights in Feb 2023

8/10 Good

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
In the heart of bustling Kollwitzkiez, the hotel is a short walk from Rosenthaler Platz and a short subway ride to Alexander Platz. Easy to get to from the airport too - take FEX (airport express) to Berlin-Gesundbrunnen and switch to the U8 subway, and, then, it's a few stops to Rosenthaler Platz. Lots of multicultural places to eat nearby. The breakfast is expensive for the continental fair you get. The rooms are simple and not fancy. But the convenience and affordability are major plusses that easily outweigh the plainness of the rooms.

10/10 Excellent

Susan T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nights in Berlin
We spent two nights and one and a half days visiting in Berlin. This hotel was very convenient. It is right on the tram line…in fact the tram stop is directly in front of the hotel! You can even take a tram directly to the train station and hop on a train that takes you right to the airport. The hotel desk staff were very friendly, helped us figure out a game plan for seeing the sights, suggested restaurants and provided items we requested (example extra pillows) promptly. The room was large, clean and very comfortable. They didn’t have AC in the room where we stayed but we were there in October. During the day we left the windows ajar to bring in cooler fresh air and then closed them at night. Although it is right on a busy street with a tram, and our room looked over the street on the first floor (which we would call a second floor), when you close the windows and draw the curtains it is very quiet, well insulated from street noise. The beds and pillows were very comfortable. The breakfast buffet is very good, well worth the $15 a person. There is an adjoining restaurant that looks very nice but we didn’t eat there, preferring to dine while out roaming the city. This hotel is basic with respect to “extras”. Bring your own shampoo and body lotion for example. But it is a very nice hotel that we can heartily recommend!
Stayed 2 nights in Oct 2022

8/10 Good

Andrew, Kilmarnock

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2022
Response from Brigitte Koch on 15 Jul 2022
Thank you very much for your good review. We are very happy that you enjoyed your stay in our hotel and in Berlin. Hope to see you again. Your Team Hotel Kastanienhof

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness, comfort, quietness and central location are outstanding. The staff were also extremely helpful and friendly. I definitely hope to be back. Thank you Kastanienhof Hotel for an amazing stay!
Stayed 20 nights in Nov 2021

10/10 Excellent

Maren

Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Stanislav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a loft room which was cosy. Almost too warm. The staff were amazing and helped us print off a boarding pass (who doesn't use e-tickets these days). The rooms were clean and cleaned in a timely manner. I hate coming back to an unmade bed. The room was a generous size for us and the furnishings were more than adequate. Plenty of hanging space. Not near enough power points to charge our many electronic gadgets (phones, headphones, ipad) but that says more about us than the hotel. The only "downside" is the location -- as Berlin doesn't really have a "centre" it's a difficult place to walk around. So it's a good 20 minutes to Alexanderplatz. On the upside, the street is filled with funky shops and plenty of cafes. We'd stay again for sure.
Stayed 4 nights in Nov 2019

6/10 Okay

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very nice staff! Property is a bit outdated but not bad at all.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and with a great staff! The room was clean and the bed comfortable. The location is great!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and well appointed room- immaculately clean. Hotel is in easy walking distance of city’s key spots and is on tram line. Walking distance of wide variety of moderately priced restaurants. Definitely worth consideration if staying in Berlin.
Stayed 3 nights in Sep 2019

10/10 Excellent

Jessica, Orange County

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and cozy with very friend and helpful staff.
Stayed 3 nights in Sep 2019

10/10 Excellent

Timothy J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Amazing! So close to the Tram and Ubahn. Also lots of restaurants nearby, many serving vegan food.
Stayed 6 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming neighborhood hotel
Very good hotel in interesting area. Would definitely recommend. Good room size for 4 people. Many cafes and restaurants nearby.
Stayed 5 nights in Jul 2019

8/10 Good

Chris, Fort Collins CO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great old neighborhood. 10 minute walk to subway. Be sure to request a room with air conditioning. Some older rooms do not have AC.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and close to where I needed to be!
Stayed 3 nights in Jul 2019

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely loved this hotel! It was a great location, staff was very friendly, and it was only 9 euros to do a load of laundry, which was a lifesaver for our long trip.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great breakfast. Very clean. Excellent staff. Great east Berlin feel
Stayed 3 nights in Jul 2019

8/10 Good

JohnB, Blackpool - UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again but not in very hot weather, as there was no AC in the room (just fan) and it therefore got to hot for me (you may be OK with this). Everything else was fine, including a great shower and a quality breakfast which included decent bacon! Finally the staff were very friendly and helpful.
Stayed 4 nights in Jun 2019

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Some stairs inside that building xxxxxxxxxxxxxxxxxx
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Good bars, restaurants, cool shops and Mauer sightseeing are very nearby.
Stayed 2 nights in Apr 2019

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could easily stay here again
Nice hotel in amazing area. Close to cafes, restaurants, parks and playgrounds. Easy to acces by u-bahn and Tram.
Stayed 3 nights in Apr 2019

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel , great location for eating out and tram , spotlessly clean
Stayed 4 nights in Feb 2019

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Australia
The hotel is placed perfectly, very clean. Staff are great. Having come all the way from Australia this hotel was really great.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on M1 tram line and public transport generally. Easy access to places of interest and small charming restaurants and cafes, in a "happening" area of town. Charming rooms and pleasant staff. Outstanding breakfast for 9 euros.
Stayed 5 nights in Nov 2018

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018