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Reviews of Ramanashree Richmond Circle Bangalore

3.5 out of 5
Ramanashree Richmond Circle Bangalore
16, Raja Ram Mohan Roy Road, Richmond Circle, Bengaluru, Karnataka

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 40 reviews" "
Rating 8 - Good. 12 out of 40 reviews" "
Rating 6 - Okay. 11 out of 40 reviews" "
Rating 4 - Poor. 5 out of 40 reviews" "
Rating 2 - Terrible. 3 out of 40 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Srishti

Stayed 1 night in Dec 2023
Response from General Manage on 11 Jan 2024
Dear Guest.Thank you for visiting Ramanashree Richmond, we are humbled and delighted to hear about your experience and we ensure you will have a good time with us always. We truly look forward welcoming you back to the hotel.Regard'sGeneral Manager

10/10 Excellent

Shivaprasad

Stayed 2 nights in Apr 2023
Response from Vikash Verma on 14 Jun 2023
Dear GuestWe very much appreciate your feedback regarding your experience at Ramanashree Richmond hotel Bengaluru. I will share your feedback with the concern team . I am sure that this, feedback will serve as an encouragement to all our staff as we strive continuously to improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one.RegardsRamanashree Management

8/10 Good

Shyam, Brisbane, Queensland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located next to some of most happening places in Bangalore like MG Road, Brigades, etc. The in-house Kodla restaurant is amazing. The day shift front desk staff is amazing. They action any requests we have. Good going guys. Keep it up 👍
Stayed 3 nights in Feb 2023
Response from Vikash Verma on 6 Feb 2023
Thank you for the constructive feedback sir. We are overjoyed with your review of our hotel & glad you loved it so much. We would love to welcome you back soon.

10/10 Excellent

Dexter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average
Cleanliness can improve as found two used towels and a toothpick in the wardrobe which was a bit disgusting. Also, the hotel should provide two bath towels and two hand towels for a couple. Otherwise, it was good.
Stayed 1 night in Jul 2022
Response from Vikash Verma on 5 Jul 2022
Dear Sir Thank you for the feedback on your stay at the Ramanashree Richmond Hotel! We apologize for the inconvenience caused to you. After having a feedback we have worked on root cause issue and special measure action has been taken. Once again we are truly sad the hotel couldn't deliver on your expectations and we hope the rest of your planned trip went well. Best Regards General Manager

8/10 Good

Dhruv

Liked: Staff & service
Great buffet breakfast. Sweet and simple place to stay.
Stayed 1 night in Nov 2021

8/10 Good

Dhiraj

Business traveller
Liked: Staff & service, room comfort
Good Tasty Food
Food was Good, QTY is high and Reasonably priced
Stayed 2 nights in Nov 2021

10/10 Excellent

Rajesh G

Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Property was fine. But the site has not given the facility which was mentioned while booking
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Abhijit

Liked: Cleanliness, staff & service
Good hotel for a fair price. Central location.
This hotel has a great location - Richmond Circle which had my local office a stone's throw away. The staff is courteous and helping. Breakfast menu and taste both have a good scope for improvement. They have another restaurant 'Kudla' serving Mangalore cuisine - it serves awesome food.. Room is good but not outstanding. Air conditioning in the room was not functioning well and the bathroom shower had just a curtain and no collapsible glass door causing the water to flow all over the bathroom floor.
Stayed 3 nights in May 2019

10/10 Excellent

soumitra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BUSINESS STAY FOR ONE NIGHT
Very good stay for a good Price in the centre of city , overall good experience and well reccomended
Stayed 1 night in Apr 2019

8/10 Good

Prem

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel
Stayed 2 nights in Nov 2018
Response from Team Ramanashree on 10 Jan 2019
Thank you

8/10 Good

Balaji, Hindupur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the centre of city Close to places of work and pleasure Good food
Stayed 1 night in Nov 2018
Response from Team Ramanashree on 10 Jan 2019
Thank You

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good and comfortable for a 3 start hotel. Perfect for business.
Stayed 6 nights in Sep 2018
Response from Syed on 1 Nov 2018
Dear Guest, Thank you very much for your kind words of appreciation of our hotel's products and services. It was a pleasure to have you as our guest and very happy to know that you like our services. We an pleased to learn that our team was able to make your visit most comfortable & your positive feedback about our hotel is a great source of motivation for all of us. We look forward to welcoming you back in the hotel soon.

10/10 Excellent

paula, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for attending meetings
This was a hotel picked for a business meeting. It was clean, well maintained and very pleasant. It was a modern room with lots of buttons which meant inadvertently pressing do not disturb so the room was not cleaned. The on site restaurant whilst not fancy was perfect for eating in in a hurry. The staff were always polite and helpful.
Stayed 4 nights in Sep 2018
Response from Syed on 1 Nov 2018
Dear Guest, Thank you very much for your kind words of appreciation of our hotel's products and services. It was a pleasure to have you as our guest and very happy to know that you like our services. We an pleased to learn that our team was able to make your visit most comfortable & your positive feedback about our hotel is a great source of motivation for all of us. We look forward to welcoming you back in the hotel soon.

6/10 Okay

Madhuksr, New Delhi

Liked: Cleanliness, property conditions & facilities
The stay was comfortable. Earlier there use to many choices in breakfast, now it is limited. Otherwise ok
Stayed 1 night in May 2018

2/10 Terrible

Yusuf, Kerala

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible night,air condition not working ,no professional staff,very old bed sheets, small room,toilet very congested,not value for money Not recommendable
Stayed 1 night in Apr 2018
Response from manager on 28 Apr 2018
Dear Guest, I apologize for the problems that you encountered during your stay.Your kind and generous comments on our rooms, cuisine and services. looking forward to see you again with a comfortable stay with us.

8/10 Good

Prof Kairy, Bangladesh

Nice hotel at good location
Staffs are well behaved. Had noise during my stay on 2nd day due to renovation on the same floor. otherwise everything was ok

6/10 Okay

Anil , Kerala

Hotel review
We have booked one room for 3 adults & 1 child. They told not to allow extra bed and allowed to stay four people in one room

6/10 Okay

Siddhanta, Mumbai

Slow pace but Location wins the race.
An average hotel at a central location..The reception office staff is quite slow though they are always smiling. They had no clue about my bookings from Hotels website and had to mail them the receipts on reaching the venue.However overall the stay was comfortable..Food at South Indian Restaurant is good...Can say it's value for money hotel at Hotels website discounted rates..

4/10 Poor

Naama, IL

Liked: Cleanliness, room comfort
well.....
the stay was only one night so it was OK . the hotel had no pool and no WI-FI...

4/10 Poor

Abishek, Chennai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great.
The only positive about the place is location, otherwise this is a run down hotel. Not great at all. Bad toilets. Can get much better hotel for this price.

6/10 Okay

Srinivas, Hyderabad

Centrally located hotel
Overall a good experience. The advantage of this hotel is its central location and hence is accessible from most city parts. The restaurants offer a good variety of menu, however they need to be made more airy and roomier.

4/10 Poor

Kris k, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget accommodation only
The hotel cleanliness and service was average.

6/10 Okay

B J Hazarika, Noida

Liked: Cleanliness, property conditions & facilities
good
It was comfortable stay.

6/10 Okay

Gopal, Delhi, India

Liked: Cleanliness, staff & service
Excellent property, but not so good maintenance !
This is an excellent piece of property, good for a hotel, in a prime location, right in the heart of the city, but overall maintenance seems to be neglected ; central AC was absolutely ineffective and we even wanted to change the hotel but did not do so, since our full stay of 6 days had already been paid in full through Expedia. Staff are very friendly, eager to give service but badly trained and / or supervised ; special mention must be made of Lobby Manager Sairam who tried all his best to make us happy but was obviously helpless because of staff issues. It was because of Sairam that we decided to stay on without making an issue and not check out. On staff training, for example, in a double room, where there are 2 occupants, most hotels give adequate cups, plates, etc when coffee or food is ordered ; here if we order 1 dish, only one plate and spoon were given, despite our pointing this out to the staff. Coffee refills were never kept but had to be asked for EVERY TIME !!! Finally, we thought it better to buy our own instant coffee and used this instead of asking the staff ; housekeeping can definitely do with better training !!! Room cleaning was very good !!

4/10 Poor

AMIT, UDUPI

Disliked: Cleanliness, staff & service, property conditions & facilities
VERY CLOSE TO THE CITY BUT DISAPPOINTING SERVICE
PROS AND CONS: 1) CHECK IN IS TERRIBLE. FRONT DESK STAFF HAVE NO IDEA ABOUT ONLINE BOOKING. THEY SAID THAT THEY HAVE NOT RECEIVED THE ONLINE BOOKING !! THEY LET US SPEAK TO THE MANAGER AND HE CHECKS AND SAYS ONLY ONE DAY BOOKING IS RECEIVED AND KEEPS MURMURING. BUT LATER ON ALLOTTED US TWO ROOMS FOR TWO DAYS. 2) WE ENTER THE ROOM. HOUSEKEEPING DEPARTMENT IS VERY CO-OPERATIVE. ROOM IS CLEAN AND TIDY BUT BATHROOM SUCKS. SMELLING AND BASIN KEEPS CLOGGING. 3) EVERY TIME WE RE-ENTER THE ROOM, THE SMART CARD FAILS TO REGISTER AND WE HAVE TO THE FRONT DESK REPEATEDLY. BUT THE FRONT DESK PEOPLE ARE POORLY EDUCATED BUT THE HOTEL SYSTEM AND POORLY HANDLE THE SITUATION. 4) CHECK OUT PROCESS ALSO BADLY HANDLED . NO KNOWLEDGE OF BILLING OR COURTESY. THE STAFF KEEPS GIGGLING AMONG THEM SELVES CRACKING JOKES JUST LIKE COLLEGE KINDA FUN. NOT SERIOUS AT ALL NOR FOCCUSSED. THEY SAY NEXT TIME CHECK IN DIRECTLY AND MANAGER SAYS ONLINE SERVICE IS BAD. SERIOUSLY !!!! ONLINE BOOK IS GOOD MANAGEMENT IS BAD. 5) BREAKFAST IS COMPLIMENTARY , GOOD AND SUMPTUOUS . BUT THE AMBIENCE OF THE RESTAURANT IS SIMILAR TO A BUS STAND HOTEL WITH LEAKING ROOF, WORN OUT FLOOR, PLATES ETC BUT STILL THEY CHARGE AROUND 500 TO 600 RS PER PLATE OF BIRYANI . ( WHICH WE CAN GET IN MARRIOT OR SKYE BAR IN UB CITY IN THE OPPOSITE ROAD . RATES ARE NOT JUSTIFIABLE HERE NOR THERE ANY CUSTOMERS. THINK TWICE BEFORE YOU BOOK THIS HOTEL. PREMIUM RATES BUT HIGHLY DISAPPOINTING SERVICE AND WILL NOT IMPRO

10/10 Excellent

William, Madurai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient position
A short and comfortable stay. 'Continental' breakfast was included but no extra charge was made for full American or Indian breakfasts.

2/10 Terrible

TrevOr, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look At Other Hotels
Upon arriving to the hotel the staff told me they never received my itinerary. They ended up having to give me some other room which wasnt what I booked. It was pretty comfy, but it was a very weird smell in the room. If you are looking for 5 star, even 4 star, look elsewhere. My primary gripe with this hotel is that it states on Expedia's booking page that internet (WiFi and wired high speed) are offered free and complimentary. THAT IS A LIE!! I had arguments with the hotel staff everyday about having my free wifi, to no avail. Terrible customer service on the hotels part. This needs to be removed from Expedia's site so customers can make informed choices. I would have NEVER chosen this hotel if i knew WiFi wasnt included in my package. Overall, the room was a 2.5 out of 5, no free wifi and terrible breakfast...i suggest looking at other hotels in the area that have better rooms and free wifi like VT Paradise.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good Budget Hotel

2/10 Terrible

dash, hubli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supper Smelly
The hotel is supper smelly. I don't understand why hotels.com doesnt have a look at the hotel before they list it on their website. the hotels is not worth the money or the rates of Rs : 3000/- as there are many other better better hotels at the same price . Please downgrade the hotel ratings on your website to only 1 star for the above hotel .

8/10 Good

Anil Saraf, Guwahati

Liked: Staff & service, property conditions & facilities, room comfort
Good Hotel
The location is very good and central. The room was quite good. But the reception was mis manged, even though the payment to Hotels.com was made for our stay in advance they asked us to pay for the stay. After lot of argument they let us go.

8/10 Good

SanthoshH, Udupi

Liked: Cleanliness, property conditions & facilities
Great location
Location-wise it is good in Bengaluru.

6/10 Okay

S Hegde, Udupi

Liked: Staff & service
Great Location
Hotel stay is OK for a short stay.

8/10 Good

Rohit, Dehradun, Uttarakhand, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bangalore - Ramanashree ,Richmond circle
its a nice hotel to stay in Bangalore if u want to stay within the proximity of the malls and shopping areas..from outside though it looks little old but the room conditions are good..the staff is very courteous and helpful..overall a pleasant place to stay in

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Ideal location, average maintenance
Friendly staff and decent rooms made the stay comfortable. Room freshness and bathroom amenities leave much to be desired.

8/10 Good

Jayant, Muscat, Oman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfort on a budget
I stayed at the Ramanashree for three nights and had a most pleasant stay. The staff are extremely courteous and welcoming and will go out of their way to make your stay pleasant. The room was very comfortable and clean. Housekeeping did an excellent job. At any point as you walked through the public areas if a staff member saw you he/she would hasten over to greet you, hold doors open, etc. They also have a superb Punjabi restaurant called Legacy of Punjab where the food is delectable - excellent kababs. Just one caveat - when signing bills make a note of them so you can cross check at billing time as the print out takes a while to decipher and I was charged for something that I had already paid cash for - this was rectified as soon as I pointed it out so no problem there but helps to have your own account handy at check-out time. I would highly recommend the hotel to anyone looking for a comfortable and pleasant stay at a decent price. Well done Ramanashree and thanks to all the staff who made my stay so pleasant.

6/10 Okay

Ronald

Business traveller
Hotel looks much better on the pics than in real. Breakfast is OK
Stayed 1 night in Oct 2023
Response from General Manager on 11 Jan 2024
Dear Guest.We are extremely concerned of your dissatisfaction and low rating. Regrets for the inconvenience. We strive to provide consistent service, and i would request you to please take this as one off instance and it is very unfortunate we were not able to deliver up to your expectation. I request you to give us another chance to serve you and i will ensure you will have a pleasant stay with us. Looking forward to welcome you back to the hotel .Regard'sGeneral Manager

6/10 Okay

Ronald

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Old room and bath, Toilet Flush works only sometimes than not anymore, only one Towl in bathroom availible, House climate fan runs all night , can't switch it off. First and last stay there.
Stayed 2 nights in Oct 2023

6/10 Okay

ejtw, NRW

Liked: Cleanliness, property conditions & facilities
Preis-Leistungsverhältnis stimmt
Personal der Rezeption nicht kompetent