Reception

Reviews of ibis Beijing Sanyuan

3 out of 5
ibis Beijing Sanyuan
Tower 17, No.5 Shu Guang Xili, Chao Yang District, Beijing, Beijing

Reviews

6.8
Rating 10 - Excellent. 44 out of 541 reviews" "
Rating 8 - Good. 223 out of 541 reviews" "
Rating 6 - Okay. 189 out of 541 reviews" "
Rating 4 - Poor. 61 out of 541 reviews" "
Rating 2 - Terrible. 24 out of 541 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Peng

Liked: Staff & service
Stayed 1 night in Jul 2018

8/10 Good

V.NZ, NZ

Liked: Staff & service
Location is gold
Next to subway station which is connected to main subway and airport link at the same time. Pretty convenient.
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Noise and bad service
It was a total package of disasters. Service staffs who took care of check-ins seemed to have trouble between themselves, which made me extremely uncomfortable. Room was clean and cozy, but at night I could hear all the noise from hallways and elevators. Pillow was too high. I barely slept at night. Now I understand how this global franchise hotel got such low ratings..
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

6/10 Okay

Eugene

Disliked: Room comfort
Room was good but the bed was a piece of wood, couldn't sleep. Air conditioner so poor, room was unconfortable.
Stayed 4 nights in Apr 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Noisy elevators
Location is good, near a subway station, but condition is very basic. Moreover, twice got rooms near elevators, which sounded noisy during night time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay in Beijing
Conveniently located near the airport express (train) connection as well as subway route 10, the Ibis is a nice, quiet hotel. Room size is large, staff is friendly. We did not take the included breakfast nor other meals as there are many suitable restaurant/fast food places within a 5 minute walk. We'll stay here again on our next visit.

6/10 Okay

Verified traveller

8/10 Good

Afzal, LONDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel close to the metro station.
The staff were good and courteous. They spoke English well and no difficulty in communication. It is close to the metro station . 5 minutes walk. However, buffet breakfast were provided at a price in the nearby Novotel hotel. Room comfort was good and access to metro made a good location for my stay.
Stayed 3 nights in Feb 2018

4/10 Poor

Purevdorj

Disliked: Property conditions & facilities, room comfort
Not so good hotel
Air condition did not work properly. Lots of cigarette smoke smells in the bath room. Internet speed was awful.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Difficult to close the window, smoke smell inside the shower

2/10 Terrible

ROMARIO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just.. bad.
Stayed 4 nights in Mar 2018

8/10 Good

ChowKet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

8/10 Good

matias, uruguay

Liked: Cleanliness, room comfort
Good place in the overall
Get the b2 flour in the airport, get the metro airport express and get down in the first stop (there are 2 stops in the city) get exit d and you are 1 block from the hotel. That simple! Also have metro line 10 to conect with the city in the saim place. There is a mall at 1 block distance that connects directly to the metro. Cleaness is really good and cleaning womans are very polite. Reception staff is not very enthusiastic to help and their english is poor. The one thing we really miss in this hotel was a refrigerator.
Stayed 4 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and convenient location for transportation, shopping and dining. Reasonable price.
Stayed 5 nights in Feb 2018

8/10 Good

Anthony , Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
Simple, nice, clean and convenient
A basic hotel but clean and tidy. It’s close proximity to the airport is an advantage. Neighborhood is nice with a big mall and also a train station.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good for short term stays as it has basic amenities and close to major public transportation
Stayed 2 nights in Dec 2017

6/10 Okay

George, Canada

Liked: Staff & service
Disliked: Property conditions & facilities
Not as good as I expected
The hotel lobby is undergoing refurbishment so its very messy and loud during day time. The temporary reception looks like a 1970's office. Room is acceptable and the bathroom is fairly clean. You can get much better room conditions in other hotels with same price but this hotel is so close the the subway system and the airport express rail. I would only consider staying there again when the refurbishment is complete.
Stayed 2 nights in Nov 2017

8/10 Good

Checked Bag, Minnesota, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great price, convenient location!
Spent a week in Beijing and visited Tianamin Square, Forbidden city, Temple Heaven, Imperial Garden, Great Wall, Hongqiao Market, Chaoyang Theatre (Beijing Acrobats); a variety of local restaurants, coffee shops, shopping malls, nearly all accessible by subway... the best way to see Beijing! The subway stop is about 100 meters from the hotel entrance, and an easy transfer to and from the Int'l Airport, on line 10 (Sanyuanqiao). Enjoy your adventure in beautiful Beijing!
Stayed 6 nights in Nov 2017

4/10 Poor

Shaobo

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2017

8/10 Good

Jackie

Liked: Cleanliness, staff & service, room comfort
Lobby is small n renovating.
Not informed that lobby is under renovation when booked.
Stayed 2 nights in Nov 2017

8/10 Good

Xiao Guang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a good location for the money.
It is a good location for the money.
Stayed 2 nights in Nov 2017

10/10 Excellent

Denise Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

Winston

convenient location
I stayed for two nights. Location is convenient. Ok for the value.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2017

6/10 Okay

Rodrigo, Quito

Liked: Cleanliness, room comfort
Disliked: Staff & service
Perfecto for 1 Night
Tiem to relax, perfecto to 1 night and go again to airport
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The bathroom had strong pee smell, and I am not sure if their housekeeper really cleans the room.
Stayed 1 night in Sep 2017

4/10 Poor

Linlin

Disliked: Staff & service, property conditions & facilities
annoying mosquitos
The beddings were humid, and there were mosquitos that gave us big lumps and kept us awake.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Beep beep beep beep beep
Room ok, hotel in a great location but website states multilingual staff which isn't the case. Staff couldn't understand English whilst the food is horrible. Very noisy in the morning due to constant beeping of cars in the road. Not usual ibis standard but the maid was brilliant.
Stayed 10 nights in Jul 2017

6/10 Okay

Michael, Germany/Rwanda

Good price / service relation.
Close to an underground station and a shopping mall with various budget and upper restaurants. Rooms met our needs (sleeping), no amenities in the hotel (swimming pool. spa), internet worked well. The staff at the reception desk speaks (understands) little English. Laundry service is available and of good quality. The business center shown on the web site is one desk with one computer , so clients should bring along their own equipment. Please recall google/gmail services do not work in China. The references to the western breakfast is FAKE News. The alternative is a breakfast in the Lawson supermarket integrated in the reception area of the hotel with decent coffee, yoghurt, juice, etc. We would book the hotel again, The rooms are ok for 2 people but too small to host a third bed
Stayed 5 nights in Jul 2017

6/10 Okay

CHI WAI TEDDY

Disliked: Cleanliness
Acceptable but need some improvement on services
Good location, services just average, no F&B, close to Subway, safe and quiet.
Stayed 1 night in Jul 2017

8/10 Good

Global Flier, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the airport
Nice, simple room in a hotel that is close to PEK Airport. Take the Airport Express 1 stop to Sanyuanqiao Station versus waiting for a shuttle that takes you to one of the airport area hotels. From the ticket machine to the hotel took about 25 minutes and cost about 25 RMB one-way. It's a small, simple room that's great for an overnight stay. Clean, quiet, and there's a well-stocked convenience store in the lobby, and a small restaurant as well. Now, the bathroom does smell, but that's due to the water or drain smell you'll encounter all over China, so if you can hold your breath, you'll be fine, honestly! My advance rate cost about 370 RMB. Note that the hotel doesn't participate in the Accor points program.
Stayed 1 night in Jul 2017

8/10 Good

Traveler, Sanyaun, Beijing

Liked: Cleanliness, property conditions & facilities, room comfort
No late check out
Great room, close to the airport express, friendly staff. No late check out though. Staff were kind enough to keep belongings behind the counter but would've been nice to have the room a bit longer.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

自作牛逼, 北京北京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great alternative to taxiing to - from the airport
Its a Chinese Ibis. That's it. Functional, better than the Beijing downtown one. Handy for the 24hr convenience store downstairs. Next to the mall. On a subway so technically you can use this as a Beijing base for travel.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Great location! Poor staff experience! Rooms are just okay. Loud, noisy, and smells like ciggarett, but you get what you paid for.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Poor service, small room, dirty walls...

6/10 Okay

Johana, Auckland, NZ

Disliked: Cleanliness
Convenient location
I stayed at the Ibis hotel in Beijing for 3 nights. Room was small and walls were dirty. 'Free WiFi' did not worked on my devises. This was really disappointing as I missed a few important messages. I was surprised to see paper cups fro tea and in the bathroom. No fridge or microwave, only kettle, 2 teabag, and two 0.5l water bottles. Despite hotel being non smoking area, I could smell very strongly smoke on the flour on some days. Breakfast was not included, so I had to buy it additionally. Chinese breakfast buffet was OK, but I wish there was a few "continental" options. I travelled with the child and it was not always easy to find something she liked. Overall, it was OK, especially if travelling on a budget and not having particular requirements.

8/10 Good

Joe , uk

Liked: Cleanliness, staff & service
Transit hotel close to station
I stayed for the sole purpose of being close to the light railway to get to the airport for an early morning flight. For this the location and price was excellent. Room was basic but spotless.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Robert

Disliked: Cleanliness, staff & service
Cheap Hotel,
There on business for convention.. Mall had a variety of restaurants

10/10 Excellent

Scott, New Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Other then the bed being a little harder then I am used to this is a great hotel and very conveniently located.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
It is located at a very convenient transportation center, you can take subway and many other buses or taxi to reach any part of metropolitan Beijing include Airport Terminals.

4/10 Poor

Robert, SJ, Ca.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PLAIN CHEAP Hotel in Beijing
Very PLAIN Basic Hotel, Bed was not Great. Stayed 5 nights, They did Provide 2 bottles of water DAILY, That was nice… Bathrooms were small and raised off floor so stepping out with wet feet on floor you could slip. Ours had Sewer gas smell some days. Had to leave windows open to clean out air. Had a 7-11 Store attached to hotel, that was nice. they had Beer , Wine and Liquor.

2/10 Terrible

Max, washington dc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
The website says there is free Wi-Fi in the hotel. However, it is not available in my room at all. I forgot my cell phone charger in the room when I left. I called them to keep it for me and I will go and pick it up. They said they did not see it. It is ridiculous. They are not helpful at all!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay for next morning's flight
This hotel is pretty close to the subway to the airport. I love its grocery store at first floor. And also you can get some street food from a nearby street. Our room is at 5th floor. We didn't hear any noise during our stay.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible, almost the worst hotel I ever stay. It is like a box. The room is maybe only 6-8 square feet, the paint is pilling off from the wall. The shower and bathroom is so tiny and is the cheapest kind you can find in the market.