Property grounds

Reviews of Holiday Inn Express Dongzhimen, an IHG Hotel

3 out of 5
Holiday Inn Express Dongzhimen, an IHG Hotel
No. 1 Chunxiu Road, Dongcheng Di, Beijing

Reviews

8.8

Excellent

Rating 10 - Excellent. 311 out of 701 reviews" "
Rating 8 - Good. 314 out of 701 reviews" "
Rating 6 - Okay. 57 out of 701 reviews" "
Rating 4 - Poor. 14 out of 701 reviews" "
Rating 2 - Terrible. 5 out of 701 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Jiantong

Disliked: Cleanliness
It is not very clean. Has hair on the bed.
Stayed 1 night in Sep 2023

10/10 Excellent

Diego

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Not too far from Dongshitoao and Dongshimen stations. Several dining places and market nearby.
Stayed 4 nights in Sep 2023

10/10 Excellent

Phillip

Liked: Amenities
I’ve stayed at many HIEs in China, and Dongzhimen was also excellent. The only problem is that this hotel is listed two times on Google maps; make sure you use the one that shows up as HIE parking.
Stayed 1 night in Oct 2023

10/10 Excellent

Hong, PLAINVIEW

Stayed 13 nights in Sep 2023

8/10 Good

taiping

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

2/10 Terrible

Daniela

Travelled with family
Disliked: Staff & service
A lot of call from front desk to come to reception for ‘issues’ that were not really problems. Really disturbed what was meant to be a quiet family stay.
Stayed 2 nights in May 2023

10/10 Excellent

maryland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay every time, highly recommended
Stayed 4 nights in Apr 2023

4/10 Poor

Evelyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Guoxu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and pleasant interior area, and amazing breakfast buffet. delicious free coffee and espresso in the lobby 24 hours. i highly recommend this place. sometimes it's cheaper to book on Expedia, but sometimes it's not. :) the staff are also very professional and helpful.
Stayed 1 night in Feb 2023
Response from Tina Han on 24 Feb 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to embassy
Stayed 3 nights in Feb 2023
Response from Tina Han on 19 Feb 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022
Response from Grace Zhu on 27 Jul 2022
Dear Guest, Thank you for staying in our hotel. Thank you very much for your recognition .All our staff warmly receive every guest with warm and sincere smile, professional service and enthusiasm. We strive to provide guests with a good check-in experience. I hope you have the opportunity to choose us next time. I wish you a happy life! Good career!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
outstanding service by everyone!
Stayed 1 night in Jul 2022
Response from Grace Zhu on 24 Jul 2022
Dear Guests, Thank you for staying in our hotel. Thank you very much for your comments. The hotel has superior geographical location and convenient transportation, which is convenient for your leisure choices. Our service is considerate, warm and meticulous. I hope you can have a comfortable stay experience. We sincerely look forward to your next visit! I wish you good health! Happy life!

10/10 Excellent

Xiaodong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Apr 2022
Response from Grace Zhu on 12 Apr 2022
Dear Guests, • Thank you for staying at Holiday Inn Express Beijing Dongzhimen. We are very happy to read your comments.The superior location is one of our advantages. The hotel is close to the traffic hub of dongzhimen, with convenient transportation and various shopping catering and entertainment places around. Meet your leisure options, make your journey more fulfilling, we will continue to work hard to look forward to your visit again! I wish you good health! Everything goes well!

10/10 Excellent

Xiaodong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is nice. Staff, room, facilities, area around.
Stayed 2 nights in Mar 2022
Response from Grace Zhu on 4 Apr 2022
Dear Guest: Thank you for choosing to stay in our hotel and share your comments. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope to have an opportunity to serve you again in thenear future. Thanks for your approval and praise to our hotel. We are looking forward to your coming again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always nice room, pleasant staff and very convenient location
Stayed 2 nights in Jan 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Response from Grace Zhu on 25 Jan 2022
Dear Guest: Thank you for choosing to stay in our hotel .Thank you very much for your company with us. Thank you for your support and trust. I hope the hotel will take good care of you at all times. We sincerely look forward to your stay again! I wish you good health! Happy life!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and fine. The AC was set between 22° C - 23.5° and I could not adjust any lower, which made for some uncomfortable moments while sleeping, getting ready, etc.
Stayed 2 nights in Jun 2021
Response from Grace Zhu on 14 Jun 2021
Dear Guest, Thank you very much for staying in our hotel and sharing your comments.The hotel geographical position is superior, the transportation is convenient.• We regret to see that you mentioned the temperature.For air conditioning problems, we will timely detect and maintain, we hope you can timely feedback your problem, we will provide help for you;We would like to bring every guests perfect experience, We will use a more intimate and thoughtful service are looking forward to your visit again! I wish you smooth work! A happy life!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Grace Zhu on 29 Jun 2021
尊敬的宾客您好,感谢您的入住和给我们满分的好评,我们会用更加贴心及周到的服务期待您的再次光临!祝您工作顺利!生活愉快!

8/10 Good

Meela, Germany

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The TV picture quality was horrible on all channels. Breakfast was very bad. No bacon, omelets were just eggs with nothing inside. No yogurt to go with the fruits. Butter and jam were not available. Fruits not too fresh. They have done better 8n the past, but things were not so good this time
Stayed 1 night in Oct 2020
Response from Grace Zhu on 20 Oct 2020
Dear Guest, Welcome to Holiday inn Express Beijing Dongzhimen and share your experience. • We are sorry to note the problems you encountered during your stay.We have made a great improvement on breakfast, and we have added some varieties such as bread, fruit and sausage. I've added a lot of options, Our butter and jam, cheese slices and so on are in the refrigerator, if you have any needs, you can directly ask the waiter or the chef,we will continue to encourage, with more intimate and thoughtful service look forward to your visit again! Wish you all the best in your work! Happy life!

10/10 Excellent

kei, japan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just little bit far from subway station. but, very clean and nice breakfast. overall i am happy and select next time again
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and modern. Room is not big but has a efficient layout and tasteful decoration. The only problem was the temperature control didn't really regulate the temperature. It was warm but turning on the cool air seemed to make the room hotter. Breakfast was a good spread.
Stayed 2 nights in Jan 2020
Response from Grace Zhu on 29 Jan 2020
Dear Guest, Thank you for choosing to stay in Holiday inn Express Beijing Dongzhimen and share your experience. Thank you very much for your recognition of us, we are very happy, The hotel geographical position is superior, the transportation is convenient. We wholeheartedly provide you with clean and tidy rooms, rich and nutritious breakfast, smooth and clean bath, high-speed and convenient network and other super value services, We look forward to your next visit, wish you a happy life! All the best! family happiness!

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Pedram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
awesome. Good english. Quick. Kind.
Stayed 1 night in Dec 2019
Response from Grace Zhu on 29 Jan 2020
Dear Guest, • Welcome to stay at our holiday inn Express Beijing Dongzhimen. We have been committed to provide you with a super value check-in experience, comfortable, simple, cool, warm, quiet and cost-effective hotel features, we hope that all this to bring you a good experience, we look forward to your next patronage, I wish you a happy life! All the best!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Stayed 2 nights in Dec 2019
Response from GraceZhu on 29 Jan 2020
Dear Guest, Thank you for choosing our Holiday inn Express Beijing dongzhimen and share your experience, as a member of the world's leading intercontinental hotels group, Holiday inn Express brand in addition to provide you with contracted and fashionable guest room, also gives you a carefree stay in atmosphere and comfortable in the environment, I hope you have a chance to check in again, I wish you good health! Happy!

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

PK, Fresno, CA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved their breakfast. So many delicious choices and they are open early enough. The room was comfortable and I enjoyed the view. The only problem I experienced was the slow wifi connection. Other than that, the hotel staff was very friendly and even spoke english.
Stayed 2 nights in Nov 2019
Response from Grace Zhu on 26 Dec 2019
Dear Guest, Thank you for choosing to stay in Holiday inn Express Beijing Dongzhimen and share your experience. Thank you very much for your recognition of us, we are very happy, The hotel geographical position is superior, the transportation is convenient. We wholeheartedly provide you with clean and tidy rooms, rich and nutritious breakfast, smooth and clean bath, high-speed and convenient network and other super value services, We look forward to your next visit, wish you a happy life! All the best!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The services has been improved and well done. Surprise with their little token of welcome gift.
Stayed 3 nights in Nov 2019

8/10 Good

Khalid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Bertram

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and attentive staff. No complaint. :- )
Stayed 4 nights in Oct 2019

10/10 Excellent

CHARANJIT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2019

10/10 Excellent

Kim, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We love the location of this holiday inn. With the best Beijing duck across the street and subway line within walking distance, the location is ideal. Breakfast is good and the rooms are well equipped.
Stayed 3 nights in Oct 2019
Response from Grace Zhu on 7 Nov 2019
Dear Guests, • Thank you for staying at Holiday Inn Express Beijing Dongzhimen. The superior location is one of our advantages. The hotel is close to the traffic hub of dongzhimen, with convenient transportation and various shopping catering and entertainment places around. Meet your leisure options, make your journey more fulfilling,We look forward to your next visit, wish you a happy life! All the best!

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't pay enough and the room was a bit small
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location helpful staff exelent for the price
Stayed 2 nights in Oct 2019

10/10 Excellent

Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It's been a great stay. Simple and clean. The location is good. May re-book for next travel.
Stayed 1 night in Oct 2019

10/10 Excellent

zhen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, great service, delicious breakfast. I shall be back.
Stayed 8 nights in Oct 2019
Response from Grace Zhu on 15 Oct 2019
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included breakfast buffet was varied and delicious
Stayed 3 nights in Sep 2019

10/10 Excellent

Marc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
The best part of the hotel was their front desk staff. They called some places on our behalf to see if they were open. They also let us do late check-out. 2 blocks away from Sanlitun so very close to where all the action is.
Stayed 2 nights in Oct 2019

10/10 Excellent

Hongyuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good. They gave us early check in. Good breakfast.
Stayed 1 night in Oct 2019
Response from Grace on 14 Oct 2019
Dear Guest, Thank you for choosing to stay in Holiday inn Express Beijing Dongzhimen and share your experience. Thank you very much for your recognition of us, we are very happy, The hotel geographical position is superior, the transportation is convenient. We wholeheartedly provide you with clean and tidy rooms, rich and nutritious breakfast, smooth and clean bath, high-speed and convenient network and other super value services, We look forward to your next visit, wish you a happy life! All the best!

6/10 Okay

Verified traveller

Business traveller
The facilities were ok but not special at all. Certainly not Fantastic. Breakfast was mediocre.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to nightlife and 'ordinary' Beijing. Good restaurants in the area.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Chengcheng

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Comfortable bed. The staff immediately replaced the room card key when I had a problem with my original card key.
Stayed 1 night in Sep 2019

8/10 Good

Pui Yue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

8/10 Good

Qiuchun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019