1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Reviews of NH Barcelona Entenza

3 out of 5
NH Barcelona Entenza
Carrer de l'Ecuador, 20, Barcelona

Reviews

8.4

Very good

Rating 10 - Excellent. 156 out of 508 reviews" "
Rating 8 - Good. 280 out of 508 reviews" "
Rating 6 - Okay. 58 out of 508 reviews" "
Rating 4 - Poor. 11 out of 508 reviews" "
Rating 2 - Terrible. 3 out of 508 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Only stayed one night but upgraded to a suite on arrival. Staff polite & professional. Excellent nights sleep. Close to Sants train station & Metro links. I can’t comment on breakfast as I ate out.
Stayed 1 night in Feb 2024
Response from NH Entenza Front Desk on 16 Feb 2024
Dear guest,We would like to thank you for sharing your comments regarding your recent stay with us.We are glad to know that you were satisfied with your experience.We will be delighted to welcome you back very soon.Kindest regards,

10/10 Excellent

Desiree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and helpful, the room was big and the bed comfortable. We really liked the eco friendly toiletries.
Response from NH Entenza Front Desk on 9 Jan 2024
Dear guest,We would like to thank you for sharing your feedback with us.We are glad to know that your stay met your expectations.We will be delighted to welcome you back very soon.Best regards,

10/10 Excellent

Desiree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went with our dog and they made sure we all feel comfortable. The staff was really nice and the room was big and clean. We also had breakfast in the room and the lady from the restaurant was very helpful.
Stayed 1 night in Dec 2023
Response from NH Entenza Front Desk on 9 Jan 2024
Dear guest,We would like to thank you for sharing your experience with us.We are glad to know the aspects that you enjoyed during your stay and that our standards met your expectations.We will be delighted to welcome you back very soon!Best regards,

10/10 Excellent

michael

Stayed 1 night in Jul 2023
Response from NH Entenza Front Desk on 9 Jan 2024
Dear guest,We appreciate your kind rating.We will be delighted to welcome you back soon.Best regards,

8/10 Good

Erick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient and nice
Nice hotel with great staff throughout. Breakfast was good. There are too few electrical outlets, and the location are not too convenient to use in relation to the desk, side table, bed -- recommend to bring an extension cord. Unfortunately one resident on my floor chose to smoke daily, but luckily only the halls were filled with smoke -- didn't reach my room. We informed the front desk and they assured us they would address it quickly.
Stayed 5 nights in Oct 2023
Response from NH Entenza Front Desk on 10 Nov 2023
Dear guest,Thank you for providing us with your feedback regarding your stay.We are happy to see that you enjoyed your experience with us despite the matter with the uncomfortable situation with the smoke. Our hotel is full non smoking so we appeal to our guests good behavior in order to maintain an environment of common understanding.We will be delighted to welcome you back soon.Best regards,NH Barcelona Entenza

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room, with lots of amenities in the room and very quiet. The area is also quiet but also a short walk to the metro. This was my second stay at this hotel.
Stayed 3 nights in Sep 2023
Response from Front desk Dpt. on 30 Oct 2023
Dear guest,We would like to thank you for sharing your feedback regarding your stay.We love to know that you enjoyed the aspects named and that your experience met your expectations.We will be more than happy to welcome you back very soon.Kindest regards,

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from NH Barcelona Entenza on 11 Sept 2023
Dear Henry,We would like to thank you for sharing your kind comments and rating regarding your stay at the NH Barcelona Entenza.We will be more than happy to welcome you back very soon!Kind regards

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 4 nights in Jul 2023
Response from NH Entenza Front Desk on 9 Aug 2023
Thank you very much for your kind comments.We will be more than happy to welcome you back very soon!Best regards,

10/10 Excellent

Anees

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from NH Entenza Front Desk on 9 Aug 2023
Thank you very much for your kind rating.We will be more than happy to welcome you back very soon!Best regards,

4/10 Poor

Joy, Glendale

Travelled with family
Disliked: Cleanliness, staff & service
Internet was very weak. We could not plan our day without it. Area wasn’t appealing. Close to Stants.
Stayed 2 nights in Jun 2023
Response from NH Entenza Front Desk on 20 Jun 2023
Dear guest,Thank you for sharing your feedback regarding your stay with us.We regret to see that you were not satisfied with the internet connection. We would like to assure you that we will inform the department in charge to check the power and the connection in order to verify the good performance of the Wi-fi lines.On the other hand we are glad to see that the hotel location was convenient for you!We will be delighted to welcome you back very soon.Best regards,

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant city centre hotel. Convenient for Sants train station.
Stayed 2 nights in Feb 2023
Response from Front desk Dpt. on 22 Mar 2023
Dear guest,Thank you for your feedback.We will be pleased to welcome you back soon.Regards,

8/10 Good

Maria Antónia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Nice staff. Good location with public transportation near.
Stayed 5 nights in Feb 2023
Response from Front desk Dpt. on 22 Mar 2023
Dear guest,Thank you for your feedback.We will be pleased to welcome you back soon.Regards,

10/10 Excellent

Shi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2023
Response from Front desk Dpt. on 22 Mar 2023
Dear guest,Thank you for your feedback.We will be pleased to welcome you back soon.Regards,

8/10 Good

Danyaal

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not bad, dated rooms but decent enough service.
The stay was okay - staff were friendly. Cleaner didn't speak english but not really an issue. The rooms were very dated, the bed was OK, there were only two sockets in the room (one for the tiny TV) and the other hidden behind a side table. Highlight of the stay was the free sweets at reception. Location wise - it's in the business district of Barcelona, but a short walk to local shops/supermarket and taxi ranks to travel in to the city. Overall, for the price it wasn't bad but I wouldn't stay here again.
Stayed 3 nights in Aug 2022

8/10 Good

DALILA

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2022
Response from Marina Grande / Front Office Manager on 26 Oct 2022
Dear guest,We would like to thank you for sharing your kind rating about your experience at the NH Barcelona Entenza hotel.We will be more than happy to welcome you back very soon!Kind regards,

8/10 Good

Piers

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to be away from the mayhem in the centre of the city but with good connections. A kettle and coffee/tea sachets in the room would have been nice.
Stayed 3 nights in Sep 2022
Response from Marina Grande / Front Office Manager on 5 Oct 2022
Dear guest,Thank you for sharing your kind rating and comments regarding your experience at the NH Entenza.We are pleased to see that you enjoyed your time with us and we noted your remarks that always help us to improve.We hope to welcome you back very soon.Kindest regards,

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. I noticed building work outside the hotel but I was never aware of it or disturbed by it. I would have like tea making facilities-I had to borrow them from friends.
Stayed 8 nights in Aug 2022
Response from Marina Grande / Front Office Manager on 5 Oct 2022
Dear guest,We would like to thank you for having your time in sharing your comments and nice rating, through expedia site.We are happy to know that you were satisfied with our cleanliness standards and that you had a comfortable stay with us. In addition, we noted your remarks to improve our service. Just to clarify, all our superior rooms have the coffee machine and kettle as a main feature.We will be delighted to welcome you back soon.Thank you very much,

2/10 Terrible

Mireya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful service
Terrible service, they didn’t mention all the necessary information like the breakfast times and wifi password. The last they they charged an extra amount for the breakfast that it was supposed to be included.
Stayed 2 nights in Oct 2021

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
We enjoyed the location and the convenience to mass transportation.
Stayed 4 nights in Jan 2020

6/10 Okay

gaurav

Business traveller
Liked: Cleanliness, staff & service
its OK hotel near Barcelona Sants train station. takes 5 mins by taxi.
Stayed 1 night in Feb 2020

10/10 Excellent

Jeff, London

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
NH Hotel Encenza was conveniently located for all our travels in Barcelona and for the day trips we made from Barcelona Sants and from Espanya. The staff were very friendly and helpful and always pleasant. We booked two rooms during our stay - one for us and the other for our children. The rooms were spacious though the interiors were a bit in need of TLC - with scuffed walls and wood panels that protruded. But the room rate was reasonable. Our children complained that the water pressure in their shower was weak. We were slightly disappointed not to have coffee/tea amenities in the room. And on the day of our departure, despite several efforts by the very nice lady at the front desk, we waited 25 minutes but weren't able to get a taxi to collect us. Instead we had to take our luggage and walk 2 blocks to the main road to hail a cab at random. Fortunately, it was sunny during our entire stay.
Stayed 5 nights in Feb 2020

10/10 Excellent

Jannelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Receptionist was extremely helpful in suggesting activities around the city and giving directions to these places. I just wish the electrical outlets were more accessible!
Stayed 1 night in Jan 2020

8/10 Good

Leonardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevators were too small. The breakfast was satisfying The staff was pleasant and helpful
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i have to say is when you put the do not disturb sign on door handle .I do not expect the cleaners to knock on the door 2 times bit annoying.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Convenient and great customer service
The staff is really nice and the room was very decent. I would come back even it's a bit far from the old town (approx. 30mns).
Stayed 3 nights in Sep 2019

6/10 Okay

Anne

Not a good location didnt feel safe moved to a different hotel even though cost me another 120 quid.
Stayed 2 nights in Sep 2019

10/10 Excellent

JennyL, West Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, nice breakfast buffet. Only missing a gym but we walked 6-9 miles daily so that made it up.
Stayed 1 night in Sep 2019

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet place in Barcelona
It is located about 15 min walk from the main train station in a quiet residential area, not too far from 2 metro stations. There are very few small restaurants around.I was pleased with the hotel quality and standards. Front desk people were friendly and very helpfull.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was good and specially the clerks Goerge and shayla
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice clean rooms, comfy beds, good shower, good blackout curtains for lie ins. 15mins walk to Plaça España
Stayed 4 nights in May 2019

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Residential Area
Hotel located in residential area. Making it nice a quiet but not many places for socializing.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beds, good bathroom amenities, breakfast in the morning
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2019

8/10 Good

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

ilana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.השירות ממש אישי והיחס חם ומקבל, הצוות נענה לכל דרישה מלבד בעיה קטנה שאני צריכה ליצור אתכם קשר בנושא, בקבלה שקיבלתי מכם התשלום כתוב כולל מס עירוני ובמלון . דרשו ממני שוב לשלם זאת, מכיון שהקבלה רשומה בעברית לא יכולתי להוכיח זאת אשמח שתצרו עמי קשר לברר את הפרטים
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location. Good choice of side walk cafes nearby. Easy walk to Sants RR station.
Stayed 3 nights in Dec 2018

10/10 Excellent

bar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

KEVIN

Liked: Cleanliness, staff & service, room comfort
Poor air conditioning and noisy with window open
Stayed 2 nights in Dec 2018

10/10 Excellent

Marilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Satya, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to metro stations Near to national train station
Stayed 4 nights in Nov 2018

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Cana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good. In the surroundings you can easily find something to eat & drink. The subway (3 blocks aprox.) and the train station is not far away from hotel. I recommend it
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accommodations. Metro stop 2 min from hotel made for easy transportation from airport
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018