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Reviews of SM Hotel Sant Antoni

3 out of 5
SM Hotel Sant Antoni
Carrer del Consell de Cent, 476, Barcelona

Reviews

8.4

Very good

Rating 10 - Excellent. 242 out of 692 reviews" "
Rating 8 - Good. 312 out of 692 reviews" "
Rating 6 - Okay. 114 out of 692 reviews" "
Rating 4 - Poor. 22 out of 692 reviews" "
Rating 2 - Terrible. 2 out of 692 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ranzel Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Hotel Sant Antoni. Staff were really helpful. My mom and I arrived early and Ana at the front desk let us in at least to drop off luggage and keep it at a safe room while waiting for check in time which was helpful because we don’t want to walk around Barcelona with heavy bags. They have great breakfast. Lots of options! Luisa who works at the breakfast area made sure that there's food for everybody. All of the staff were kind and gives good vibes which makes a lot of difference! Will definitely stay here again in case I visit Barcelona again :)
Response from SM Hotel Sant Antoni on 18 Apr 2024
Dear Ranzel,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

10/10 Excellent

Terence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and good value for money.
Stayed 3 nights in Feb 2024
Response from SM Hotel Sant Antoni on 29 Feb 2024
Dear Terence,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

8/10 Good

Dina

Liked: Cleanliness
We enjoyed this location and it was very convenient
Response from SM Hotel Sant Antoni on 29 Feb 2024
Dear Dina,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good excellent service
Stayed 1 night in Feb 2024
Response from SM Hotel Sant Antoni on 6 Feb 2024
Dear Sir Mario,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

8/10 Good

Claudiu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023
Response from SM Hotel Sant Antoni on 18 Dec 2023
Thank you for your review.Sincerely,

8/10 Good

RATCHA, Stevenson Ranch

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and close to shopping areas, staffs very friendly and helpful.
Stayed 3 nights in Nov 2023
Response from SM Hotel Sant Antoni on 18 Dec 2023
Dear Ratcha, Thank you for your evaluations and comments. We hope to see you again very soon! Sincerely

8/10 Good

Dianne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the Sagrada Familia. Easy to get on the hop on and off bus from here. Staff was friendly and very helpful when asked about good local tapas restaurants. Bed linens were very nice and the beds were very comfortable.
Stayed 2 nights in Nov 2023
Response from SM Hotel Sant Antoni on 14 Nov 2023
Dear Dianne,Thanks for your review regarding your recent stay at our Hotel.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.If we can be of assistance in the future, don't hesitate to contact us. Again, thanks for taking the time and have a great day!Sincerely,

10/10 Excellent

Humayun

Liked: Amenities
Good location. Lot of restaurants around. Few famous attractions are within walking distance. Would recommend the hotel.
Stayed 3 nights in Nov 2023
Response from SM Hotel Sant Antoni on 14 Nov 2023
Dear Guests,Thanks for your review regarding your recent stay at our Hotel.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.If we can be of assistance in the future, don't hesitate to contact us. Again, thanks for taking the time and have a great day!Sincerely,

8/10 Good

Siu Yuen

Liked: Cleanliness, staff & service, property conditions & facilities
The property is walkjng distance to the major scenery and close to the metro.
Stayed 2 nights in Oct 2023
Response from SM Hotel Sant Antoni on 2 Nov 2023
Dear Sirs,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

6/10 Okay

Nerissa

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Change your mid day front desk
My first experience with Hotel Sant Antoni was in 2014. Back then the front desk persons were so accommodating that when I formed this group of 20 people and told them to stay at this hotel, I was under the impression everyone will be happy.But we are NOT! First of all, the attitude of your front desk person assigned on Oct.13, 2023 should be reformed. You are in the hospitality business. Be considerate and not a snobbish Bit…. We arrived at the hotel early and had our luggages stowed on the first floor. That was fine But when we got back after our Sagrada tour after 3 pm , we expect to be able to check in. She did some grudgingly Then She left us and another couple wait until the evening shift took over and took care of us. The management should train their front desks to be people oriented. I regret to refer my group in your hotel. Next time I have another group who’ll be staying in Barcelona, your hotel will definitely NOT BE in my radar. Too bad!you just lost some future clients.
Stayed 2 nights in Oct 2023
Response from SM Hotel Sant Antoni on 14 Nov 2023
Dear Nerissa,First of all, we appreciate the trust in our Hotel to stay for the second time in Barcelona.We are sorry that your experience this time was not to your liking. We must point out that our facilities are not prepared for groups. We are a small and family hotel. Your reservations came to us individually through different websites and until you arrived at the hotel, we did not know that all of those people were travelling together. In our Hotel, check-in is from 3:00 p.m. You can check it in the Hotel conditions. We accomodated most of the group before this time.We hope to see you again in the near future.If we can provide any assistance, don't hesitate to contact us.

10/10 Excellent

Beverly

Liked: Property conditions & facilities
Good!!!
Stayed 1 night in Sep 2023
Response from SM Hotel Sant Antoni on 25 Oct 2023
Dear Beverly, Thank you for your evaluations and comments. We hope to see you again very soon! Sincerely

10/10 Excellent

Calman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator is excruciatingly slow. Everything else is fantastic.
Stayed 3 nights in Oct 2023
Response from SM Hotel Sant Antoni on 2 Nov 2023
Dear Sirs,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

10/10 Excellent

Igor

Stayed 1 night in Sep 2023
Response from SM Hotel Sant Antoni on 4 Oct 2023
Muchas gracias por su valoración Sr. Igor.Nos complace haya disfrutado de su estancia en nuestro hotel y esperamos volver a verle en un futuro próximo.Atentamente,

10/10 Excellent

Chloe

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
David the receptionist was lovely, great dinner recommendations and breakfast in hotel was lovely. Place was clean, modern, quite at night amd comfy. Couldnt want more
Stayed 1 night in Sep 2023
Response from SM Hotel Sant Antoni on 5 Sept 2023
Dear Chloe,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night here unfortunately. The staff were very helpful, and the room was clean with everything we needed. We very much enjoyed the breakfast, catering to all tastes.
Stayed 1 night in Aug 2023
Response from SM Hotel Sant Antoni on 9 Aug 2023
Dear Sir,Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.Again, thanks for taking the time and have a great day!Sincerely,

8/10 Good

Stevi

Stayed 4 nights in Jul 2023
Response from SM Hotel Sant Antoni on 16 Aug 2023
Apreciados Clientes,Muchas gracias por su valoraciónSu opinión es muy importante para nosotros y utilizamos cada sugerencia para mejorar y crear una experiencia agradable a cada uno de nuestros clientes.Si podemos ayudarle en el futuro, no dude en ponerse en contacto con nosotros.Esperando volver a verles de nuevo, les deseamos que tengan un buen día!Atentamente,

8/10 Good

Andrea

Travelled with group
Clean and comfortable
This hotel is in a great location, but there was a large barking dog across the street that barked all times of the day and night. I had to wear earplugs at night to sleep. The rooms were a bit small, but it was very clean. The beds and pillows were comfortable, and they had plenty of hot water and a large shower. They had a mini fridge and a safe in the room, which was convenient. We enjoyed the breakfast buffet with lots of hot and cold options. Wi-Fi was good the first couple of days, but then it went out and wasn't available in our room the last day and a half. The front desk said they had no way to fix it, but it was still accessible from the lobby only.
Stayed 3 nights in May 2023
Response from SM Hotel Sant Antoni on 12 Jun 2023
Dear Andrea,Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.Again, thanks for taking the time and have a great day!Sincerely,

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Sagrada Familia and metro. Walkable to everywhere.
Response from SM Hotel Sant Antoni on 12 Jun 2023
Dear Sir,Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.Again, thanks for taking the time and have a great day!Sincerely,

10/10 Excellent

Teresa

Liked: Property conditions & facilities
Very clean, excellent service and great location.
Stayed 1 night in May 2023
Response from SM Hotel Sant Antoni on 31 May 2023
Dear Teresa,Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.Again, thanks for taking the time and have a great day!Sincerely,

10/10 Excellent

Huifen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean but table is too small.
Stayed 3 nights in Apr 2023
Response from SM Hotel Sant Antoni on 12 May 2023
Dear Sir Huifen,Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.Again, thanks for taking the time and have a great day!Sincerely,

10/10 Excellent

Somnath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from SM Hotel Sant Antoni on 2 May 2023
Dear Somanta, Thank you for your evaluations. We hope to see you again very soon! Sincerely

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a smaller hotel that is very clean and comfortable. Great shower and the mattress was just wonderful. It is basic and does not have a restaurant or workout equipment and so on. There a lots of good close-by places to eat. The price is very reasonable and I always felt safe. They offer a breakfast buffet and it has a good variety and the quality is very good. The two ladies (I am sorry I cannot say their names) who take care of this make sure all is fresh and they are very welcoming. Coffee is available all day. The staff in general is very pleasant. David works evening hours at the front desk and he was especially welcoming to us and helpful and is quite an asset to the organization. This is a great hotel and I will definitely stay at this hotel again.
Stayed 7 nights in Mar 2023
Response from SM Hotel Sant Antoni on 3 Apr 2023
Dear Elizabeth,Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.Again, thanks for taking the time and have a great day!Sincerely,

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from SM Hotel Sant Antoni on 6 Nov 2023
Dear LauraThanks for your review regarding your recent stay at our Hotel.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.If we can be of assistance in the future, don't hesitate to contact us. Again, thanks for taking the time and have a great day!Sincerely,

4/10 Poor

Yuna

Disliked: Staff & service, amenities
The stuff wasn’t friendly and the amenities only in the room was shampoo.
Stayed 1 night in Jan 2023
Response from SM Hotel Sant Antoni on 6 Feb 2023
Dear Sirs,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

8/10 Good

Gillian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel great but watch missing from the room
Really loved the hotel room and facilities and location. Clean with everything I needed. Daughters watch went missing from the room on the last day but staff didn’t do anything about it! Spoke to reception who just said they asked the cleaners and nobody had it ! Feel the hotels response could have been better and more sympathetic. Watch was more sentimental than of great value .
Stayed 3 nights in Jan 2023
Response from SM Hotel Sant Antoni on 7 Feb 2023
Dear GillianFirst of all, we want to thank you for booking at our Hotel for your stay in Barcelona.As we told you, the chambermaid did not find anything in the room at the chek-out. Anyway, we had called to the laundry to look for between the sheets and they replied us nothing was foundWe apologize for the inconvenience and hope to see you during your next visit.If we can provide any assistance, don't hesitate to contact us.

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth It
Our stay at SM Hotel Sant Antoni was wonderful! Too short - we would’ve stayed here longer if we could have. Breakfast was one of the most comprehensive and satisfying buffets I’ve ever seen. Hotel stay was kind and easy to work with. Relatively close to metro stops and La Sagrada Familia.
Stayed 1 night in Jan 2023
Response from SM Hotel Sant Antoni on 6 Feb 2023
Dear Courtney,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

10/10 Excellent

Belkis

Response from SM Hotel Sant Antoni on 7 Mar 2023
Apreciada Sra. Belkis,Nos alegra saber que han disfrutado de su estancia en nuestro Hotel y que los servicios ofrecidos han sido de su agrado. Muchas gracias por sus comentarios y valoraciones; sus comentarios nos ayudan a mejorar y ofrecer una mejor experiencia a nuestros huéspedes. Esperamos volver a verles de nuevo muy pronto. Agradeciendo de nuevo todo su interés, les deseamos un feliz día! Atentamente,

10/10 Excellent

shinichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

M Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much enjoyed my stay! The room was beautiful, the front desk staff was so helpful, and the location was close to so much.
Response from SM Hotel Sant Antoni on 7 Dec 2022
Dear Christine,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and the staff was very helpfull and kind. The Hotel is very well-located with many dining options nearby.
Response from SM Hotel Sant Antoni on 25 Nov 2022
Dear Sir Juan,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

10/10 Excellent

Vincent George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good overall
I only used it for one night but check-in was seamless, the hotel was clean, the bathroom with good quality toiletries, and the room was comfortable, with air-conditioning, spacious, and well-designed. The location was good and within walking distance of Sagrada underground stop. The receptionist was helpful and the hotel has 24-hour helpdesk.
Stayed 1 night in Oct 2022
Response from SM Hotel Sant Antoni on 14 Oct 2022
Dear Vincent, Thank you for your evaluations and comments. We hope to see you again very soon! Sincerely

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a good stay.
Stayed 1 night in Oct 2022
Response from SM Hotel Sant Antoni on 14 Oct 2022
Dear Alexandra, Thank you for your evaluations and comments. We hope to see you again very soon! Sincerely,

10/10 Excellent

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice installation, great staff and customer service, specially Cristina from breakfast room. The hotel clean and very well situated, close to some of the main attractions.
Stayed 2 nights in Aug 2022
Response from SM Hotel Sant Antoni on 5 Sept 2022
Dear Sir Alfonso,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet hotel with well-equipped rooms in an excellent area in the city.
Stayed 1 night in Jun 2022
Response from SM Hotel Sant Antoni on 5 Jul 2022
Dear Sir Robert,, Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Again, thanks for taking the time and have a great day! Sincerely,

10/10 Excellent

Cinco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The room was clean and consistent every night.
Stayed 4 nights in Jun 2022
Response from SM Hotel Sant Antoni on 5 Jul 2022
Dear Sir, Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Again, thanks for taking the time and have a great day! Sincerely,

10/10 Excellent

Armand

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Nelson was very accommodating. Close to Sagrada Familia. Very convenient location.
Stayed 2 nights in Jun 2022
Response from SM Hotel Sant Antoni on 17 Jun 2022
Dear Armand, Thanks for your review regarding your recent stay in our hotel. We are very glad to know that all the services provided have been to your liking. We hope to see you soon again! Kind regards,

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from SM Hotel Sant Antoni on 10 Jun 2022
Apreciada Sra. Joanna, Muchas gracias por sus comentarios y valoraciones, para nosotros son muy importantes para continuar mejorando en el servicio que ofrecemos a nuestros clientes día a día. Nos alegra saber que han disfrutado de su estancia en nuestro Hotel y que los servicios ofrecidos han sido de su agrado. Esperamos volver a verles de nuevo muy pronto. Agradeciendo de nuevo todo su interés, les deseamos un feliz día! Atentamente,

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!
Stayed 3 nights in May 2022
Response from SM Hotel Sant Antoni on 18 May 2022
Dear Jesus, Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Again, thanks for taking the time and have a great day! Sincerely,

10/10 Excellent

Nikoloz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location.friendly staff.
Stayed 7 nights in May 2022
Response from SM Hotel Sant Antoni on 18 May 2022
Dear Nikoloz, Thank you for your evaluations and comments. We hope to see you again very soon! Sincerely

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything. Great breakfasts. Staff very helpful.
Stayed 4 nights in May 2022
Response from SM Hotel Sant Antoni on 18 May 2022
Dear Sir Robert, Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day! Sincerely,

6/10 Okay

Sherri

Travelled with family
Liked: Cleanliness, staff & service
Staff was wonderful and room was very clean! Nice included breakfast and staff even prepared a to-go bag for our early check-out. Location was good, an easy walk to Sagrada but on a loud, busy street. Our only negative was uncomfortable bed and room temperature. We got a nice breeze with window open, but too noisy to sleep. Overall, a very good value.
Stayed 6 nights in Mar 2022
Response from SM Hotel Sant Antoni on 21 Mar 2022
Dear Guests, Thanks for your review regarding your recent stay. We apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another opportunity to serve you. Kind regards,

8/10 Good

Gregory

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Clean, noisy.
Very noisy hallways, loud, heavy doors echo as there is no carpet in the entire hotel. Must be paper thin walls, as you can hear the water in the pipes every time anyone above you uses the bathroom. When your neighbor uses the bathroom, you'd swear they were in yours as you can hear them brush their teeth, etc. I was disappointed with the noise and asked to be moved to a room with no neighbors (it was off season and the hotel was far from full). They moved me to the 1st floor at the front of the hotel so then I had street noise and lobby noise from below in addition to neighbors' noise. Great. Rooms were very clean and modern but my bed was not very comfortable. No shower door (hinge was there, just no door).
Stayed 3 nights in Mar 2022
Response from SM Hotel Sant Antoni on 25 Mar 2022
Dear Sirs, Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day! Sincerely,

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
I will be back - wonderful staff!
Great staff! Very friendly, clean, great location, and comfortable rooms. Will be back for sure.
Stayed 2 nights in Feb 2022
Response from SM Hotel Sant Antoni on 7 Feb 2022
Dear Jason, Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Again, thanks for taking the time and have a great day! Sincerely,

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased with the hotel
Very comfortable and the staff were very helpful and friendly. A good range of food and drink were available for the self-service breakfast. Mask wearing was enforced when moving about the hotel and hand gel provided for use when entering and leaving. We would definitely stay there again if we return to Barcelona.
Stayed 5 nights in Dec 2021
Response from SM Hotel Sant Antoni on 17 Dec 2021
Dear Anne, Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Again, thanks for taking the time and have a great day! Sincerely,

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for public transport and attractions, very clean and friendly
Stayed 4 nights in Nov 2021
Response from SM Hotel Sant Antoni on 25 Nov 2021
Dear Melissa, Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day! Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from SM Hotel Teatre Auditori on 23 Nov 2021
Dear Client, Thank you for your evaluations and comments. We hope to see you again very soon! Sincerely

8/10 Good

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Clean room, nice beds and linen, towels. Good location. Small room, there is no separate table for kettle or second bedside table
Stayed 3 nights in Oct 2021
Response from SM Hotel Sant Antoni on 9 Nov 2021
Dear John, Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Again, thanks for taking the time and have a great day! Sincerely,

10/10 Excellent

MICHELLE

Stayed 1 night in Nov 2021

8/10 Good

Carson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to public transportation and close to la Sagrada Familia. We liked that it was not in a loud, busy section of town.
Stayed 4 nights in Sep 2021
Response from SM Hotel Sant Antoni on 23 Sept 2021
Dear Carson, Thanks for your review regarding your recent stay at our hotel.Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day! Sincerely,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from SM Hotel Sant Antoni on 21 Sept 2021
Dear Michael, Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day! Sincerely,