Superior Room | Terrace/patio

Reviews of Abba Sants Hotel

4.5 out of 5
Abba Sants Hotel
C/ Numancia, 32, Barcelona

Reviews

8.6

Excellent

Rating 10 - Excellent. 251 out of 539 reviews" "
Rating 8 - Good. 205 out of 539 reviews" "
Rating 6 - Okay. 50 out of 539 reviews" "
Rating 4 - Poor. 25 out of 539 reviews" "
Rating 2 - Terrible. 8 out of 539 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Louis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Safe neighborhood. Metro station (Sante Estación) right outside front door.
Stayed 3 nights in Apr 2024

4/10 Poor

Dragana

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms are in a poor condition, the furniture is chipped, surface peeled, the bathroom door frame peeled and rotting, the hallway floor is dirty and looks like placemats put together
Stayed 2 nights in Mar 2024
Response from abba Sants Hotel on 20 Mar 2024
Dear Dragana,Thank you for taking the time to share your feedback.We're glad to hear that our service met your expectations. However, it concerns us to read about the discrepancies you experienced with the room conditions. Our hotel is in a constant state of renovation. We also have plans to replace carpets and continue improving our facilities. Cleanliness is a top priority, and we always aim to maintain the highest standards. Please accept our apologies if we fell short in this instance.We hope to welcome you again in the future. Best wishes,abba Sants Hotel

10/10 Excellent

yi zong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff are nice. Surrounding neighborhoods have good restaurants, and near metro/bus
Stayed 8 nights in Feb 2024
Response from abba Sants Hotel on 15 Mar 2024
Dear Guest,Thank you for sharing this positive feedback of your stay.It's wonderful to hear that you found our hotel clean and our staff nice. We're also glad you enjoyed the local restaurants and the convenience of being near the metro and bus connections. Our team works hard to maintain our high standards of cleanliness and to provide friendly service, so your feedback is very much appreciated.We would be delighted to welcome you back on another occasion.Kind regards,abba Sants Hotel

8/10 Good

RICARDO

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excelente breakfast buffet!
Stayed 1 night in Dec 2023
Response from abba Sants Hotel on 29 Dec 2023
Estimado Ricardo,Muchísimas gracias por la excelente valoración que le ha otorgado al abba Sants.Nos sentimos muy contentos de haber podido proporcionarle una experiencia tan agradable y que todo durante su estancia haya estado a su gusto.Muchas gracias por destacar de manera especial la calidad de nuestro variado y delicioso buffet de desayuno, pensado para que nuestros huéspedes puedan comenzar cada día su jornada de la mejor manera posible. Nos alegra que le haya gustado tanto.Sería muy grato volver a hospedarle en un futuro cercano. Atentamente,abba Sants Hotel

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and conveniently located which is what I was looking for. Also it was safe.
Stayed 3 nights in Nov 2023
Response from abba Sants Hotel on 24 Nov 2023
Dear Brenda,It was a pleasure to receive this great review.We are thrilled to hear that you enjoyed your stay with us and found our team, room, cleanliness, and location to your satisfaction. We are delighted to know that you found the hotel area safe and that you were able to enjoy it.We hope to see you again soon. Best wishes,abba Sants Hotel

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barcelona overnight worked great.
5 min walk from TGV in Barcelona Sants in a safe area. clean and tidy room, fridge and iron included. good breakfast Just a little noisy from street noise, but double glazing made noise not too bad
Stayed 1 night in Oct 2023
Response from abba Sants Hotel on 17 Nov 2023
Dear Tony,Thank you so much for your positive feedback following your stay.We're glad to hear that our location near Barcelona Sants station was convenient for your stay and that you found the room clean and well-equipped. It's also great to know that you enjoyed our breakfast offerings.We apologize for any street noise you experienced during your stay. While our double-glazed windows help to minimize noise, we understand that it can still be an issue for some guests. In the future, please feel free to request an interior room for a quieter stay.We look forward to welcoming you again soon.Best wishes,abba Sants Hotel

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was very hard! Both of us had a hard time sleeping because the bed was so hard! The service we got was excellent!
Stayed 3 nights in Oct 2023
Response from abba Sants Hotel on 10 Nov 2023
Dear April, Thank you for this review of your recent stay.We are thrilled to hear that you found our service to be excellent. Our team works hard to ensure our guests have a pleasant stay.We're sorry to hear that you found the bed to be hard and had difficulty sleeping. We changed our mattresses and pillows a year ago to provide better comfort for our guests. We understand that comfort preferences can vary, and we apologize for any inconvenience this may have caused during your stay. For future occasions inform our reception staff and we will do everything possible to solve your inconvenients.We look forward to welcoming you back.Kind regards,abba Sants Hotel

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot and great sevice.
Stayed 1 night in Oct 2023
Response from abba Sants Hotel on 20 Oct 2023
Dear Greg,Thank you so much for your excellent feedback following your stay.We aim to provide a memorable experience with our high standards and quality service and are delighted that we met your expectations.We will be sure to let our team members know how much of an impact they made on your experience.We all hope to welcome you back in the future.Best wishes,abba Sants Hotel

10/10 Excellent

greg

Liked: Cleanliness, staff & service, property conditions & facilities
Met our needs perfectly
Stayed 2 nights in Oct 2023
Response from abba Sants Hotel on 10 Oct 2023
Dear Greg,Thank you for this positive feedback.We are thrilled to know that our hotel met your needs perfectly and you appreciated the cleanliness, condition, and service provided by our staff. Once again, thank you for your kind words and we hope to have the pleasure of welcoming you back in the future.We all hope to welcome you back in the future.Best wishes,abba Sants Hotel

10/10 Excellent

Adele, HERNDON

Liked: Cleanliness, staff & service, property conditions & facilities
Part of group tour so only rating is for room as everything else was taken care of by tour. Breakfast provided was average.
Stayed 1 night in Sep 2023
Response from abba Sants Hotel on 13 Sept 2023
Dear Adele,Thank you for taking the time to give your opinion about your stay.We're glad to hear that you found our room cleanliness and hotel condition to be excellent. We always strive to maintain a high standard of cleanliness and comfort for our guests.We're sorry to hear that you found our breakfast to be average. We offer a wide variety of options in our buffet, including sausages, cheeses, pastries, and fresh fruits, to cater to different tastes and preferences. We appreciate your feedback and will take it into consideration to improve our breakfast offerings.We hope to welcome you back in the future. Best wishes,abba Sants Hotel

10/10 Excellent

Elizabeth

Travelled with partner
Excellent hotel
Stayed 4 nights in Aug 2023
Response from abba Sants Hotel on 13 Sept 2023
Chère Elizabeth,Nous vous remercions d'avoir pris le temps de partager vos impressions avec nous.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Dans l'attente du plaisir de vous accueillir de nouveau,abba Sants Hotel

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was looking out at four walls which made the room very dark
Stayed 4 nights in Aug 2023
Response from abba Sants Hotel on 16 Aug 2023
Dear Adrian,Thank you for taking the time to review your stay.We apologise to hear that. We understand that the view from your room was not as expected, making the room feel dark. We do have rooms with different views available, and we would have been more than happy to provide you with an alternative room if requested. For future stays, please feel free to ask our reception team for an exterior room, which might provide a more pleasant view.We hope to welcome you back in the future. All the best.abba Sants Hotel

10/10 Excellent

Ann

Stayed 1 night in Jul 2023
Response from abba Sants Hotel on 25 Jul 2023
Dear Ann,Thank you for this great feedback about your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future visit.Kind regards,abba Sants Hotel

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was wonderful. Convenient to trains and subways. Easy walk to shopping.
Stayed 6 nights in Jul 2023
Response from abba Sants Hotel on 25 Jul 2023
Dear Robert,Thank you for this great review.We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience to all of our guests and your kind words are truly rewarding.We would love to welcome you back on many more occasions. Best wishes,abba Sants Hotel

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities
Just right for me
Stayed 1 night in Jul 2023
Response from abba Sants Hotel on 25 Jul 2023
Dear Guest,Thank you for this positive review.We are pleased that we were able to meet your expectations.The whole team hope we have the pleasure of seeing you again on another occasion. Kind regards,abba Sants Hotel

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to skip downtown madness
I’m from Barcelona but living abroad, I stayed in this hotel during a visit in summer. Being next to Sants Station gives you access to everywhere in the city with public transport or rest of Spain with high speed train. Price was better than downtown, but they should allow to pay through the platform directly.
Stayed 3 nights in Jun 2023
Response from abba Sants Hotel on 25 Jul 2023
Dear Jorge, Thank you for your review.We are delighted to read that your time with us was enjoyable and that you found our rates competitive.However, we wish that you were completely satisfied with your stay. We strive to ensure that every guest has the best experience possible, and have noted your comments for the future.We hope that you will visit us again in the future. Best regards,abba Sants Hotel

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super option for Barcelona
Rooms are great, the location is within walking distance of a main transportation hub, the staff was friendly and helpful!!
Stayed 3 nights in Jun 2023
Response from abba Sants Hotel on 25 Jul 2023
Dear Eduardo, Thank you very much for this kind review.We are happy that you received such friendly and professional service from our team members and appreciated our convenient location.We really hope we will have the opportunity of welcoming you back in the future. Kind regards,abba Sants Hotel

6/10 Okay

Simran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023
Response from abba Sants Hotel on 2 Jun 2023
Dear Imran,Thanks very much for taking a moment to share your feedback.We regret that you were not entirely satisfied and would love to know how we could have better met your expectations.We hope to have the pleasure of seeing you again in the future.Best wishes,abba Sants Hotel

6/10 Okay

Juan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The walls in the hall were damaged. I would rate a 3 star hotel, not 4
Stayed 9 nights in May 2023
Response from abba Sants Hotel on 26 May 2023
Dear Juan,Thank you for sharing your review.We are sorry you were not entirely satisfied with your experience in our hotel. We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it.We would love to welcome you back on a future occasion. Kind regards,abba Sants Hotel

8/10 Good

Francoise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was convenient and near train and metro. The buffet breakfast was amazing with anything and everything you could want and then some.
Stayed 1 night in Apr 2023
Response from abba Sants Hotel on 15 May 2023
Dear Francoise,Thank you for this great feedback about your recent stay.Thanks for the good review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.We hope to see you again soon. Best wishes,abba Sants Hotel

10/10 Excellent

Christy

Stayed 1 night in May 2023
Response from abba Sants Hotel on 29 May 2023
Dear Christy,Thank you for sharing the review of your stay with us.We are pleased that we were able to meet your expectations.We look forward to seeing you again. Best wishes,abba Sants Hotel

8/10 Good

Randolph

Stayed 1 night in Apr 2023
Response from abba Sants Hotel on 5 May 2023
Dear Randolph,Thank you for your review.We are pleased that we were able to meet your expectations.We look forward to seeing you again on another occasion.Best wishes,abba Sants Hotel

4/10 Poor

Nadia

Travelled with group
very 3 star hotel, it is not 4 star by all means
Stayed 2 nights in Apr 2023
Response from abba Sants Hotel on 21 Apr 2023
Dear Nadia,Thank you for taking the time to share your feedback with us.We are sorry that we did not meet all your expectations. Ensuring the satisfaction of every guest is one of our top priorities, and we are interested in learning what could have made your stay more pleasant. Please do not hesitate to send us more information; we always welcome our guests' feedback and suggestions for improvement.We hope to have the opportunity of welcoming you for a more memorable stay in future.Kind regards,abba Sants Hotel

10/10 Excellent

Evgeny

Stayed 1 night in Apr 2023
Response from abba Sants Hotel on 14 Apr 2023
Dear Evgeny,Thank you very much for this positive review.We are pleased that we were able to meet your expectations.We really hope we will have the opportunity of welcoming you back in the future. Kind regards,abba Sants Hotel

10/10 Excellent

yi zong

Liked: Cleanliness, staff & service, property conditions & facilities
Love it, on complaints!
Stayed 5 nights in Mar 2023
Response from abba Sants Hotel on 31 Mar 2023
Dear Yi,Thank you for taking the time to let us know your opinion of your recent stay.We are glad that you had a pleasant stay with us, and we appreciate your kind words about our team members. This positive feedback inspires us to continue upholding our high standards of service.We look forward to welcoming you again. Best regards,abba Sants Hotel

10/10 Excellent

yi zong

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it there, no complaints
Stayed 2 nights in Mar 2023
Response from abba Sants Hotel on 31 Mar 2023
Dear Yi,Thank you for sharing the review of your stay with us.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back. Best regards,abba Sants Hotel

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near the train station, friendly staff
The front desk people and all the staff were very friendly, helpful and they helped make my stay great!
Stayed 4 nights in Feb 2023
Response from abba Sants Hotel on 21 Feb 2023
Dear Judith,Thank you for taking the time to leave your review.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.We look forward to welcoming you back on a future occasion.Best regards,abba Sants Hotel

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Good hotel. Staff was very helpful. The metro lines from Sants station took you directly to many popular sights. We could hear the doors and furniture from next door & other floors and traffic noise from outside, but we got used to it. There is a section about eco-friendliness so I have to say that we were provided more towels than we needed for our two days stay - 2 bath towels & 1 hand towel per person.
Stayed 2 nights in Feb 2023
Response from abba Sants Hotel on 20 Feb 2023
Dear Guest, Thank you for the time you have taken to write a review.We aim to ensure that every guest is satisfied during his or her stay, and we regret that you experienced some disturbance; Please accept our apologies for any inconvenience and know that you can always bring your concerns to our team during your stay, and we will do our best to find a solution. We are thrilled that handy access to public transport was to your satisfaction and that you found our team to be friendly, your kind words will certainly be shared with them.We'll be pleased to welcome you back.Best regards,abba Sants Hotel

6/10 Okay

Cinthya

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall okay hotel close to train station so it was very convenient. Room was spacious and clean. Staff not the friendliest and charged us for “early” check in for an hour or so early which we much needed. No other hotel for in our 3 week stay did.
Response from abba Sants Hotel on 8 Jan 2023
Dear Cinthya,Thank you for this review of your recent stay.We're pleased you found our location convenient but are sorry that you felt we fell short of our high service standards. Your satisfaction is a top priority; rest assured that we will use your feedback to address this matter with our team.We hope to have the opportunity to welcome you back on a future occasion. With best wishes for the New Year,abba Sants Hotel

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near the Sants train station and metro. The hotel is fairly recent. Rooms could be a little larger for a 4-star (smaller than in the US) but are clean and functional. Perfect for a short stay. Staff helpful and friendly.
Stayed 1 night in Sep 2022
Response from abba Sants Hotel on 6 Oct 2022
Dear Michel,Thank you for your kind review.The comfort of our guests is a top priority, so it is very rewarding to read that you enjoyed your stay and appreciated our prime location.Your comment regarding the size of the room has been duly noted.We really appreciate your kind comments, as they encourage us to continue maintaining our high standards and make every visit a memorable one.It would be a pleasure to welcome you back on another occasion. Kind regards,abba Sants Hotel

10/10 Excellent

ANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Centrally located, With a very nice room. I will stay there again when I return to Barcelona
Stayed 1 night in Oct 2022
Response from abba Sants Hotel on 5 Oct 2022
Dear Ana,Thank you very much for your kind review.We are delighted that you appreciated our central location and your kind comments about our team who work hard to ensure that we deliver the best service are very rewarding.We look forward to seeing you again on your next visit.Kind regards,abba Sants Hotel

10/10 Excellent

Emilio

Stayed 1 night in Sep 2022
Response from abba Sants Hotel on 2 Jan 2023
Dear Emilio,Thank you for your positive review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back in the future.Kind regards,abba Sants Hotel

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2022
Response from abba Sants Hotel on 1 Oct 2022
Dear GuestThank you for rating your recent stay.We are sorry your stay was not as enjoyable as we would have liked.We would certainly like to learn more about that in a private message.We look forward to the pleasure of seeing you again in the future. Kind regards,abba Sants Hotel

10/10 Excellent

Jenny

Stayed 1 night in Sep 2022
Response from abba Sants Hotel on 20 Dec 2022
Dear Jenny,We acknowledge with thanks your high rating about your recent stay.We are happy we were able to cater to all your needs.Again, thank you very much.We hope to have the pleasure of seeing you again in the future. Kind regards,abba Sants Hotel

10/10 Excellent

Khanh

Stayed 2 nights in Sep 2022
Response from abba Sants Hotel on 19 Dec 2022
Dear Khanh,Many thanks for this high rating.We are glad we met your requirements.We look forward to welcoming you back. Best regards,abba Sants Hotel

8/10 Good

Nancy

Liked: Cleanliness, staff & service
Loud music from the street went on until after midnight. Can hear very clearly even with the windows closed.
Stayed 1 night in Aug 2022
Response from abba Sants Hotel on 23 Aug 2022
Dear Nancy,We would like to thank you for this review about your experience in our hotel.We are pleased you had an enjoyable stay. We apologise for any inconvenience caused due to the outside noise, please don't hesitate to inform reception so that we may help you find a room more suited to your requirements, subject to availability. We are proud of the high level of personal service we offer so it's really rewarding to receive your positive feedback about our team members.We look forward to welcoming you back in the future.Best regards,abba Sants Hotel

10/10 Excellent

Donna

Stayed 1 night in Aug 2022
Response from abba Sants Hotel on 23 Aug 2022
Dear Donna,We are grateful for this maximum rating of your recent stay.We are very pleased you had a perfect stay.Again, thank you very much.We hope to have the pleasure of seeing you again in the future. Kind regards,abba Sants Hotel

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2022
Response from abba Sants Hotel on 23 Aug 2022
Dear GuestWe would like to thank you for sending us your rating.We are sorry your stay was not as enjoyable as we would have liked.We would like to know how we could improve your experience with us.We look forward to welcoming you again. Best regards,abba Sants Hotel

10/10 Excellent

Ruben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2022
Response from Abba Sants Hotel on 1 Aug 2022
Dear Ruben, Thanks for posting such a positive review of your time at our hotel. We are glad that you had a pleasant stay with us, and we appreciate your kind words about our team members. This positive feedback inspires us to continue upholding our high standards of service. All of the team look forward to seeing you again in the future. Kind regards, Abba Sants Hotel

8/10 Good

J.

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice area, easy to transit
Stayed 4 nights in Jul 2022
Response from Abba Sants Hotel on 1 Aug 2022
Dear Guest, Thank you for such a positive review. It is rewarding to know that our location was convenient for you. As you noted, we have great access to public transport which makes it easy to explore different parts of the city. Thank you again. We look forward to welcoming you back. Best wishes, Abba Sants Hotel

8/10 Good

Ieva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had everything we needed and was in great condition. Staff was friendly and helpful. The only thing we didn’t enjoy was the location of the hotel. It had a few cafe’s and restaurants but other than that a pretty quiet area.
Stayed 5 nights in Jul 2022
Response from Abba Sants Hotel on 1 Aug 2022
Dear Ieva, Thank you for your review of your recent stay. We appreciate your kind mention our team members who work hard to ensure that we deliver the best service and always meet your expectations. We're glad we hit the mark for you. However, we regret that our location was not entirely suitable for your needs on this occasion We hope to welcome you back in the future. Kind regards, Abba Sants Hotel

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, quiet. Really near to train station
Stayed 2 nights in Jul 2022
Response from Abba Sants Hotel on 25 Jul 2022
Dear Juan, Thank you for your review. We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work. We are glad you found our hotel to be quiet yet well located for easy access to public transport. We look forward to welcoming you back in the future. Best wishes, Abba Sants Hotel

8/10 Good

Ester Tarin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Servicio de toallas por invitados, faltaron incluso pies ducha. Pasillos acceso hab. huele mal. Mucho ruido de otras hab. por la noche. Hab. deberían tener plancha.
Stayed 15 nights in Jul 2022
Response from Abba Sants Hotel on 20 Jul 2022
Estimada Ester, Gracias por elegir Abba Sants y por hacernos llegar su testimonio. Sentimos el inconveniente con las toallas al que hace referencia y nos disculpamos por ello. Queremos recordarle que estamos a su total disposición para que, ante cualquier incidente, nos lo haga saber y la asistiremos en el momento. Asimismo, sentimos si percibió ruidos y olores desagradables durante su estancia. No le quepa duda de que tomamos nota de sus observaciones. En cuanto a su comentario acerca de la plancha, decirle que la información relativa a los amenities disponibles en las habitaciones se puede consultar durante el proceso de reserva. No obstante, comentarle que las habitaciones premium cuentan con plancha y tabla de planchar. También ofrecemos servicio de plancha para todos nuestros clientes. Esperamos poder darle la bienvenida de nuevo en un futuro próximo. Un saludo cordial. Abba Sants Hotel

4/10 Poor

Gus

Liked: Staff & service, room comfort
Disliked: Cleanliness
Meh!
1st impression of room was not great….staff did tend to the issue and moved me to another room.
Stayed 1 night in Jul 2022
Response from Abba Sants Hotel on 20 Jul 2022
Dear Gus, Please accept our thanks for taking the time to review your visit to our hotel. While we regret that your initial room didn't meet your expectations, we appreciate you bringing this to our attention and allowing us the opportunity to offer a solution. We hope to see you again in the future. Kind regards, Abba Sants Hotel

10/10 Excellent

Gjorgji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022
Response from abba Sants Hotel on 31 Oct 2022
Dear Gjorgji,Thanks for this great rating.We're happy to hear we met your expectations.Again, thank you very much.We look forward to seeing you again soon, Kind regards,abba Sants Hotel

4/10 Poor

Leonie, Strathfield

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Poor wifi. Asked for twin bed, got double bed instead. Pillar in the middle of the room took out space. Safe in room did not work.
Stayed 4 nights in Jun 2022
Response from Abba Sants Hotel on 21 Jul 2022
Dear Leonie, Thank you for taking the time to share your feedback. We regret that your stay with us did not meet all your expectations. Although we try to accommodate all our guests' preferences, this can depend on availability and are sorry that your choice of room was not available. We are sorry for the issues you had with the safe and WIFI, if you had let us know we would have happily looked into this for you. We certainly hope that we can welcome you back again. Best regards, Abba Sants Hotel

10/10 Excellent

Dylan

Liked: Cleanliness
Stayed 8 nights in Jun 2022
Response from abba Sants Hotel on 21 Sept 2022
Dear Dylan,Thank you for this positive rating.We are glad your stay was perfect.Again, thank you very much.We look forward to welcoming you back for another memorable experience.Best wishes,abba Sants Hotel

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, room comfort
Safe, clean. Close to transportation.
Stayed 1 night in Jun 2022
Response from Abba Sants Hotel on 23 Jun 2022
Dear Lorena, Thank you very much for this kind review of your stay. We are delighted to hear that you enjoyed your stay with us and appreciated our convenient location with easy access to transport options. Your kind words about our high standards are much appreciated. We hope to see you again on a future visit. Kind regards, Abba Sants Hotel

10/10 Excellent

Rachele

Stayed 7 nights in May 2022
Response from abba Sants Hotel on 14 Sept 2022
Dear Rachele,Thanks for giving us a perfect rating.We are happy we were able to cater to all your needs.We look forward to welcoming you back. Best regards,abba Sants Hotel

8/10 Good

MARCO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to stay, close to central train and metro station, room work out well.
Stayed 1 night in May 2022
Response from Abba Sants Hotel on 10 Jun 2022
Dear Marco, Thank you for taking the time to share your feedback. We are delighted to hear that our hotel and location met your expectations and that your stay with us was comfortable. We hope to see you again soon for another enjoyable experience. Best wishes, Abba Sants Hotel