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Reviews of Somerset Sukhumvit Thonglor Bangkok

4 out of 5
Somerset Sukhumvit Thonglor Bangkok
No 115 Sukhumvit 55, Thonglor, Sukhumvit Road, Klongton Nua, Bangkok

Reviews

9.0

Wonderful

Rating 10 - Excellent. 520 out of 936 reviews" "
Rating 8 - Good. 341 out of 936 reviews" "
Rating 6 - Okay. 46 out of 936 reviews" "
Rating 4 - Poor. 18 out of 936 reviews" "
Rating 2 - Terrible. 11 out of 936 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Yousef

Liked: Cleanliness, amenities, property conditions & facilities
no room service.
Stayed 3 nights in Apr 2024
Response from Suwankamon / Guest Service Manager on 18 Apr 2024
Dear Yousef, Thank you for choosing to stay with us and it was a pleasure having you.We appreciate and duly noted your feedback for room service. We also try to finalize our restaurant to re-open sometime mid-year or late in 2024. Once the restaurant re-opens, all-day dining, rooms service, and drinks can be served. Once again, thank you for staying with us.  We look forward to welcoming you again, giving us another opportunity to serve you better. Warm regards,

10/10 Excellent

Peesadej

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
easy check in and out. very clean and classy property
Stayed 1 night in Apr 2024
Response from Suwankamon / Guest Service Manager on 11 Apr 2024
Dear Peesadej, Thank you for sharing your wonderful stay experience with us! Your valuable feedback is highly appreciated.It is very encouraging for us to know that your stay looked comfortable. Maintaining high standard and comfortable environment for our guests is one of our top priorities. We appreciate your kind words about our cleanliness and style. Your satisfaction is important to us and we are pleased to know that you enjoyed your time with us.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warm regards,

10/10 Excellent

Mario, New York

Liked: Cleanliness, amenities, property conditions & facilities
Exceeded my expectations
Stayed 4 nights in Mar 2024
Response from Suwankamon / Guest Service Manager on 7 Apr 2024
Dear Mario, Thank you for choosing to stay with us and it was a pleasure having you.We are happy to have met your expectations in service and quality standards.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warm regards,

10/10 Excellent

Dominique

Liked: Cleanliness, amenities, property conditions & facilities
Really excellent stay. Both deluxe and executive studios are great; all modern and very clean. Pool is sensational and the gym is good too. What really made a difference though is the staff; they’re second to none. Friendly at all times, bending over backwards to help; it was a pleasure dealing with them. So good, I’m staying another week and I will definitely be back
Stayed 7 nights in Mar 2024
Response from Suwankamon / Guest Service Manager on 29 Mar 2024
Dear Khun Dominique, It was a great pleasure having you stay at Somerset Sukhumvit Thonglor Bangkok.We are delighted to hear you had several delightful moments during your stay, and were well taken care of by the team. We appreciate your recognition of our staffs and will be shared with the team for continuous encouragement.We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We are glad to hear that you will come back to stay with us in the future. Warmest Regards,

10/10 Excellent

Takashi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Suwankamon / Guest Service Manager on 12 Apr 2024
Dear Takashi san, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warm regards,

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice and highly recommended
Stayed 5 nights in Mar 2024
Response from Suwankamon / Guest Service Manager on 19 Mar 2024
Dear Peter, Thank you for choosing to stay with us and it was a pleasure having you.We truly appreciate for your recommendation of our hotel to others, it means a lot to us. All of us here look forward to welcoming you back on your next trip to Somerset Sukhumvit Thonglor Bangkok!Warmest Regards,

10/10 Excellent

Maria, Katy

Liked: Cleanliness, amenities, property conditions & facilities
Pool have a beautiful view...
Stayed 4 nights in Feb 2024
Response from Suwankamon / Guest Service Manager on 5 Mar 2024
Dear K. Maria, Thank you for choosing to stay with us and it was a pleasure having you.We are very happy to hear that you found the view at swimming pool to your liking. We thank you again for your valued patronage and look forward to having a chance to welcome you back at Somerset Sukhumvit Thonglor. Warmest Regards,

10/10 Excellent

Gabriella

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Somerset was a wonderful hotel. The staff are all very pleasant, breakfast is very good and getting around is easy and convenient. I would come back. The pool and view is not to be missed.
Stayed 5 nights in Feb 2024
Response from Suwankamon / Guest Service Manager on 28 Feb 2024
Dear K. Gabriella, Thank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate your recognition of our staffs and will be shared with the team for continuous encouragement.We are glad to hear that you will come back to stay with us in the future. All of us here look forward to welcoming you back on your next trip to Somerset Sukhumvit Thonglor Bangkok!Warmest Regards,

10/10 Excellent

Stefan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very spacious,, use of a balcony for us smokers was a bonus. Breakfast was good had an egg station and the normal foray bacon, beans , asian dishes, bread, juices etc... Staff were all very polite and courteous.
Stayed 1 night in Feb 2024
Response from Suwankamon / Guest Service Manager on 23 Feb 2024
Dear Khun Stefan, Thank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate the time you took to compliment our colleagues for their dedicated services.All of us here look forward to welcoming you back on your next trip to Somerset Sukhumvit Thonglor Bangkok!Warmest Regards,

10/10 Excellent

Fonthong

Liked: Cleanliness, room comfort
Love somerset
Love the hotel and the location , the room was awesome , staff were amazing , top notch service all around
Stayed 1 night in Jan 2024
Response from Suwankamon J. / Guest Service Manager on 7 Feb 2024
Dear K. Fonthong,Thank you for choosing to stay with us at Somerset Sukhumvit Thonglor and it was a pleasure having you. We are delighted to hear you had a comfortable and enjoyable stay, and were well taken care of by the team. All of us here look forward to welcoming you back on your next trip to Somerset Sukhumvit Thonglor Bangkok!Warmest Regards,

10/10 Excellent

Fonthong

Liked: Cleanliness, room comfort
Love somerset
Loveeeeeeeeeee the place
Stayed 3 nights in Jan 2024
Response from Suwankamon J. / Guest Service Manager on 5 Feb 2024
Dear Khun Fonthong, Thank you for choosing to stay with us and it was a pleasure having you.We are very happy to hear you had an enjoyable stay. We look forward to having another opportunity to welcome you back again. Warmest Regards,

8/10 Good

Oliver

Travelled with family
Liked: Cleanliness, room comfort
Zu dritt haben wir für einige Tage ein executive Studio gebucht. Die Küche hatte eine gute Ausstattung. Das Zimmer ist groß und hat einen hochwertigen, neuen Eindruck hinterlassen. Leider wurde bei uns unter dem Bett sehr lange nicht mehr gereinigt sodass dort immer wieder fremde Haare hervor kamen. Auch nach mehrmaligen darauf hinweisen ist es nicht richtig sauber gemacht worden. Wirklich schade da der Raum sonst wirklich sehr sauber war. Der Pool machte einen sehr neuen Eindruck, wir waren immer alleine im Wasser und hatten immer eine Liege bekommen. Besonders schön ist dass das Wasser nur sehr wenig Chlor enthalten hat. Im Umkreis finden man 7-11 und andere Shops. Kleine Stände mit Essen findet man in der Gegend nicht so oft, dafür umso mehr japanische Restaurants. Für Bangkok Besucher die viel erleben wollen ist die Lage eher suboptimal da es zwar einen kostenlosen Shuttle Service zur BTS vom Hotel gibt, man aber zu allen anderen Spots sehr lange unterwegs ist.
Stayed 3 nights in Jan 2024
Response from Suwankamon J. / Guest Service Manager on 5 Feb 2024
Dear Mr. Oliver, It was a great pleasure having you stay at Somerset Sukhumvit Thonglor Bangkok. Thank you for sharing your feedback about your stay experience with us.While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. I have noted your observations and suggestions for improvement to the cleanliness. We will certainly take them into account when we review with the respective team members. We take our guest experience seriously, and we will continue in our improvement efforts to provide excellent service and product to our guests. We thank you again for your valued patronage and look forward to having a chance to welcome you back at Somerset Sukhumvit Thonglor. Warmest Regards,

10/10 Excellent

Yuna

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Suwankamon J. / Guest Service Manager on 29 Jan 2024
Dear K. Yuna, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from Suwankamon J. / Guest Service Manager on 15 Jan 2024
Dear Khun Steve, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

10/10 Excellent

Seda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Somerset is a very clean and modern hotel.The rooms are very clean. Staff at the hotel are very kind and friendly. Anytime we had a question they tried to help us at the best possible way. Any time we had a request they responded very quick. The pool and the gym area was very clean and well maintained. Another good thing about this hotel is that there is a supermarket just across the street and a restaurant in front of the hotel. Banks, coffee shop, hairdresser are near by. In the future when we travel to Thailand we're definitely coming to Somerset. Loved our stay.
Stayed 15 nights in Dec 2023
Response from Suwankamon J. / Guest Service Manager on 9 Jan 2024
Dear Khun Markis, Thank you for taking the time to share your wonderful stay experience at Somerset Sukhumvit Thonglor Bangkok!It is very encouraging for us to know that you had several delightful moments during your stay and found our locations to your convenient. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor for your next trip.

10/10 Excellent

Saowanee

Stayed 1 night in Dec 2023
Response from Suwankamon J. / Guest Service Manager on 9 Jan 2024
Dear Khun Saowanee, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again.

10/10 Excellent

Darol

Stayed 4 nights in Nov 2023
Response from Suwankamon J. / Guest Service Manager on 13 Dec 2023
Dear Mr. Carr, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

10/10 Excellent

David

Liked: Cleanliness, room comfort
Good apartment hotel In convenient location in Thonglor. Reception staff are friendly, nice rooftop pool and good gym. Great value and planning to stay again.
Stayed 3 nights in Nov 2023
Response from Suwankamon J. / Guest Service Manager on 15 Nov 2023
Dear Mr. David, Thank you for sharing your stay experience with us. We are glad that you found our location to be convenient. We appreciate your recognition of our friendly staff and this will be shared among the team. It is very encouraging for us to know that you will come back to stay with us in the future. The team at Somerset Sukhumvit Thonglor look forward to welcoming you again.Warmest Regards,

10/10 Excellent

Allan

Liked: Cleanliness, amenities, property conditions & facilities
Location is great and the maids do a fantastic job cleaning the rooms. Great hotel and staff
Stayed 7 nights in Nov 2023
Response from Suwankamon J. / Guest Service Manager on 13 Nov 2023
Dear Mr. Allan, Thank you for sharing us your stay experienced. We're glad that you found our location to be convenient. We appreciate your recognition of our staff, this will be shared among the team. It is encouraging us to provide a better services each time. The team at Somerset Sukhumvit Thonglor look forward to welcoming you again.Warmest Regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Suwankamon J. / Guest Service Manager on 30 Oct 2023
Dear Anonymous, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

8/10 Good

ALBERT

Stayed 4 nights in Oct 2023
Response from Suwankamon J. / Guest Service Manager on 15 Nov 2023
Dear Mr. Albert, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Suwankamon J. / Guest Service Manager on 9 Oct 2023
Dear Mr. David, Thank you very much for taking the time to give us a positive score! We look forward to having another opportunity to welcome you back again. Warmest Regards,

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 4 nights in Aug 2023
Response from Sujittra I./Guest Service Manager on 9 Aug 2023
Dear Mr Chris,Thank you for your wonderful feedback! Our staff takes pride in delivering excellent service. We hope to have the pleasure of serving you again.Best regards,

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff, excellent pool, shuttle service, location.
Stayed 27 nights in Jun 2023
Response from Sujittra I./Guest Service Manager on 21 Jul 2023
Dear Mr William,Thank you for your positive review! We're thrilled to hear that you had a great experience during your stay. It's wonderful to know that you found our hotel clean, with friendly staff ready to assist you. We take pride in maintaining an excellent pool area for our guests to enjoy and providing a reliable shuttle service for added convenience.Moreover, we're pleased that our location worked well for you. If you have any further feedback or suggestions for us to enhance your future visits, please don't hesitate to share. Your satisfaction is our priority, and we can't wait to welcome you back for another fantastic stay!

10/10 Excellent

aksara

Liked: Cleanliness, amenities, property conditions & facilities
Good for long stay for business. Not really kids friendly.
Stayed 2 nights in Jul 2023
Response from Sujittra I./Guest Service Manager on 10 Jul 2023
Dear Mr/Ms aksara, Thank you very much for the kind response for us and we truly appreciate your feedback. All of us from Somerset Sukhumvit Thonglor look forward to welcoming you back soon.Sincerely yours,

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in May 2023
Response from Sujittra I./Guest Service Manage on 25 May 2023
Dear Valued Guest, Thank you very much for the kind response for us and we truly appreciate your feedback! All of us from Somerset Sukhumvit Thonglor look forward to welcoming you back soon. Sincerely yours,

4/10 Poor

A S

Business traveller
not representative of the brand !
Good points; the room kept clean by friendly cleaners and concierge staff good. Otherwise, was not recognised as a gold member; the internet on 'complimentary' is low-speed connection, had to negotiate a higher speed (eventually given). the restaurant was mostly closed except for breakfast, therefore, I could not use the voucher that was kindly provided. Dont bother with breakfast; staff are mostly asleep, and food is cold and over-priced. Gym facilities are ok, when they remember to open them and the same goes for steam/sauna facilities (suggest ringing the reception before going down).
Stayed 14 nights in Apr 2023
Response from Sujittra I./Guest Service Manage on 9 May 2023
Dear Mr.A S,Thank you very much for your stay with us and we are very sorry to hear from you about what you have encountered during your stay. We appreciate your feedback for our further improvement. Once again, thank you very much for your review and hope we can recover your trust in the future. Sincerely yours,

10/10 Excellent

Cecil

Liked: Cleanliness, amenities, property conditions & facilities
Very modern efficient hotel
Stayed 9 nights in Apr 2023
Response from Sujittra I./Guest Service Manager on 8 May 2023
Dear Mr Cecil, Thank you very much for the kind response for us and we truly appreciate your feedback! All of us from Somerset Sukhumvit Thonglor look forward to welcoming you back soon. Sincerely yours,

6/10 Okay

Benjamin

Liked: Cleanliness
Very mediocre
I REALLY wanted to love this place, but for me, it was just ok. I’ll start by saying this: As others have stated, it’s not very close to the BTS station. Despite rumors of a shuttle, I never once took it (and only even saw its existence a couple times). The room was unimpressive, the bed and linens were mediocre at best, the pool was decent, but there was no bar or anyone around to serve anything. For the price, I cannot say this place is a good value and would advise others to book elsewhere.
Stayed 6 nights in Apr 2023
Response from Sujittra I./Guest Service Manager on 11 Apr 2023
Dear Mr Benjamin,Thank you very much for your stay with us and we truly appreciate your feedback and comment. Please accept our sincere apology for what you have encountered. We'll review for further improvement and ensure all guests' comfortable stay with us at Somerset Sukhumvit Thonglog. Best regards,

8/10 Good

Quee Phoo Richard

Liked: Cleanliness, property conditions & facilities
It’s a decent stay
Stayed 4 nights in Mar 2023
Response from Sujittra I./Guest Service Manager on 22 Mar 2023
Dear Mr Quee Phoo,Thank you very much for your stay with us at Somerset Sukhumvit Thonglor. We truly appreciate your great feedback. We look forward to welcoming you back soon. Sincerely yours

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2023
Response from Sujittra I./Guest Service Manager on 22 Mar 2023
Thank you very much for your great score! We are happy to hear that you had a nice stay with us and we look forward to welcoming you back here soon.Best regards

10/10 Excellent

Richard

Liked: Cleanliness, room comfort
Good value
Great 2nd stay and will definitely return.
Stayed 9 nights in Feb 2023
Response from Sujittra I./Guest Service Manager on 8 Mar 2023
Dear Mr Richard, Thank you very much for the kind response for us and we truly appreciate your feedback! All of us from Somerset Sukhumvit Thonglor look forward to welcoming you back soon. Sincerely yours,

10/10 Excellent

Erez

Business traveller
Liked: Cleanliness, room comfort
Stayed 10 nights in Jan 2023
Response from Sujittra I./Guest Service Manager on 17 Feb 2023
Dear Mr Erez,Thank you very much for your stay with us at Somerset Sukhumvit Thonglor. We truly appreciate your great feedback. We look forward to welcoming you back soon. Sincerely yours,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2023
Response from Sujittra I./Guest Service Manager on 17 Feb 2023
Thank you very much for your stay with us at Somerset Sukhumvit Thonglor. We truly appreciate your great feedback. We look forward to welcoming you back soon. Sincerely yours,

10/10 Excellent

Diana

Stayed 2 nights in Jan 2023
Response from Sujittra I./Guest Service Manager on 17 Feb 2023
Dear Ms Diana,Thank you very much for your stay with us at Somerset Sukhumvit Thonglor. We truly appreciate your great feedback. We look forward to welcoming you back soon. Sincerely yours,

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2023
Response from Sujittra I./Guest Service Manager on 12 Jan 2023
Dear Mr Gary,Thank you very much for your stay with us at Somerset Sukhumvit Thonglor. We truly appreciate your great feedback. We look forward to welcoming you back soon. Sincerely yours,

8/10 Good

Connie

Stayed 1 night in Jan 2023
Response from Sujittra I./Guest Service Manager on 12 Jan 2023
Dear Ms Connie, Thank you very much for the kind response for us and we truly appreciate your feedback!All of us from Somerset Sukhumvit Thonglor look forward to welcoming you back soon. Sincerely yours,

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2023
Response from Sujittra I./Guest Service Manager on 10 Jan 2023
Thank you very much for your stay with us at Somerset Sukhumvit Thonglor. We truly appreciate your great feedback. We look forward to welcoming you back soon. Sincerely yours,

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel is clean; walking distance to BTS; and staff are very friendly.
Response from Suwankamon / Assistant Guest Service Manager on 26 Dec 2022
It is very encouraging for us to know that you had several delightful moments during your stay and thank you very much to give us compliment for service from staff. We hope to have a chance to welcoming you again in the future.

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2022
Response from Suwankamon / Assistant Guest Service Manager on 25 Dec 2022
Greetings from Somerset Sukhumvit Thonglor. Thank you for your great review for us. We look forward to welcoming you again. Merry Christmas and Happy New Year!

2/10 Terrible

Felix

Response from Suwankamon J. / Guest Service Manager on 13 Nov 2023
Dear Mr. Felix, Thank you for choosing to stay with us. We would appreciate your feedback or review for our future improvement as we get only score. Thank you for taking your time and support.Warmest Regards,

10/10 Excellent

Kantatee

Stayed 7 nights in Nov 2022
Response from Sujittra I./Guest Service Manager on 8 Mar 2023
Thank you very much for your great score! We are happy to hear that you had a nice stay with us and we look forward to welcoming you back here soon.Best regards,

8/10 Good

Umesh

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2022
Response from Yoko on 29 Nov 2022
Dear Mr. RanaThank you very much for your stay at Somerset Sukhumvit Thonglor as well as giving us your stay experience!Please feel free to contact us to share any feedback or comments for our improvement. Once again, thank you very much and we look forward to welcoming you back soon. Warmest regards,Yoko Takechi, Assistant Resident Manager

10/10 Excellent

Chin

Business traveller
Liked: Cleanliness, room comfort
Excellent stay
Fabulous stay
Stayed 3 nights in Nov 2022
Response from Yoko on 13 Nov 2022
Dear Ms. ChinThank you very much for your great feedback for us!We look forward to welcoming you back soon in the near future. Warmest regards,Yoko TakechiAssistant Residence Manager

8/10 Good

TSUNG-YI

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
overall it's good one to stay in Thonglor
Response from Yoko on 13 Nov 2022
Dear Mr. ChenThank you very much for your stay with us as well as sharing positive stay experience. We look forward to welcoming you back in the near future. Warmest regards,Yoko TakechiAssistant Residence Manager

8/10 Good

chun wah

Response from Sujittra I./Guest Service Manager on 8 Mar 2023
Thank you very much for your great score! We are happy to hear that you had a nice stay with us and we look forward to welcoming you back here soon.Best regards,

10/10 Excellent

Edwin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel in bangkok in hotel till date i have stayed. Thonglor is a hipster area too
Response from Yoko on 13 Nov 2022
Dear Mr. ZhangThank you very much for your feedback and positive stay experience.We look forward to welcoming you back in the near future! Warmest regards,Yoko Takechi, Assistant Residence Manager

10/10 Excellent

Mae

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022
Response from Sujittra I./Guest Service Manager on 8 Mar 2023
Thank you very much for your great score! We are happy to hear that you had a nice stay with us and we look forward to welcoming you back here soon.Best regards,

10/10 Excellent

K.

Liked: Cleanliness, amenities, property conditions & facilities
Classy hotel, wonderful rooms, amazing staff! I've stayed at many, many places around the world, and this remains one of my favorite hotels. Something about the rooms are so comfortable and stylish. I love having a kitchen, stocked with cookware, chic, simple dishes, and a washing machine. The amazing staff professionally handled an unexpected personal situation. They went above and beyond to make sure everything went smoothly. I'm so grateful that I was at this hotel, where the staff will do everything within their power to help. I experienced how beautiful the Thai culture is. I was treated as a friend, and felt an authentic sincerity. This level of service is rare, and usually only found in 5 star hotels at twice the price. It's important to stay at a good hotel, especially while traveling in a foreign country, where the unexpected can happen. Tip: I had trouble adjusting to what seemed to be a combination of humidity in the room and heavy outdoor pollution. Be sure to check the air quality online before opening the windows. Also, the hotel has an ozone machine to remove heavy toxins like mold, cigarette smoke, etc. Next time, I'll request they run it before check in. They need an hour minimum for the ozone to air out, as it's toxic. So I imagine this option depends on how fully booked they are. Again, a huge thank you to the fabulous staff at Somerset Thonglor Bangkok!
Stayed 2 nights in Oct 2022
Response from Sujittra I./Guest Service Manage on 2 Nov 2022
Dear Ms K,Thank you very much for your stay with us and we are very delighted to hear from you about your experience of your stay with us and pleased to know that you had a great Thai culture experience as well. All your comments and feedback had shared with team members. we look forward to welcoming you back again. Sincerely yours,

10/10 Excellent

Jose, Fall River

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is one of my favorites hotel to stay at as the staff are very nice and accommodating. Rooms are clean everyday and the the hotel is also clean. The hotel location is a perfect choice as there is lots to do in the area and plenty of 7-11‘s restaurants and grocery stores and some entertainment
Stayed 11 nights in Oct 2022
Response from Sujittra I./Guest Service Manager on 2 Nov 2022
Dear Mr Jose, Thank you very much for the great review for us and we truly appreciate your feedback! All of us from Somerset Sukhumvit Thonglor look forward to welcoming you back soon. Sincerely yours,