Rooftop bar, poolside views, open daily

Reviews of PARK PLAZA BANGKOK SOI 18

4 out of 5
PARK PLAZA BANGKOK SOI 18
Sukhumvit Soi 18, Sukhumvit Road, Klongteoy, Bangkok, Bangkok

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 1007 reviews" "
Rating 8 - Good. 286 out of 1007 reviews" "
Rating 6 - Okay. 79 out of 1007 reviews" "
Rating 4 - Poor. 20 out of 1007 reviews" "
Rating 2 - Terrible. 17 out of 1007 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zanya was very helpful and had a sense of humor.
Stayed 1 night in Apr 2024
Response from Nuit / Front Office Manager on 27 May 2024
We appreciate your kind words and look forward to welcoming you back soon.

8/10 Good

Len, Croydon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in May 2024
Response from Nuit/ Front Office Manager on 27 May 2024
Thank you for rating, we look forward to welcoming you back.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were first rate and friendly as can be. But, I tried to book an in-room massage twice and they were booked full both times. Also, the room was unbearably hot and it made me so uncomfortable. When you take your one room key out of that slot that controls the rooms power, the AC went out the entire time I was outside. I came back to a sweltering room every time and it just made for a very uncomfortable stay.
Stayed 1 night in May 2024
Response from Nuit / Front Office Manager on 24 May 2024
Thank you for your feedback. We’re glad to hear our staff made a positive impression. We apologize for the inconvenience you experienced. Your comments are valuable, and we will work on improving these aspects to enhance our guests' comfort. We hope to have the opportunity to make your next stay more enjoyable.

10/10 Excellent

Francois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around experience
Stayed 5 nights in May 2024
Response from Nuit / Front Office Manager on 24 May 2024
Thank you for your kind words! Your appreciation means a lot to our team. We look forward to welcoming you back soon!

10/10 Excellent

Kwok Leung

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the shopping mall and BTS station!!!
Stayed 3 nights in May 2024
Response from Nuit / Front Office Manager on 23 May 2024
Thank you for your feedback! I'm pleased to hear that you enjoyed the room service and convenient location. We look forward to welcoming you back soon!

10/10 Excellent

Joseph Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was wonderful and perfect if you’re trying to budget and still get great value. Location was close to shopping, transportation and entertainment centers. Will definitely be coming back.
Stayed 5 nights in May 2024
Response from Nuit / Front Office Manager on 21 May 2024
We're thrilled to hear that you enjoyed our convenient location and found great value during your stay! It's fantastic to know that you found everything you needed within easy reach. We look forward to welcoming you back on your next visit to the area!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay Clean friendly great pool and great location
Stayed 5 nights in May 2024
Response from Nuit / Front Office Manager on 21 May 2024
We're delighted to hear that you had a great stay with us! Thank you for your kind words about our cleanliness, friendly service, and fantastic pool. We're glad you enjoyed our convenient location as well. Looking forward to welcoming you back soon!

10/10 Excellent

Dixon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay in this property whenever I come bangkok. Excellent
Stayed 2 nights in May 2024
Response from Nuit / Front Office Manager on 21 May 2024
We're delighted to hear that you're a returning guest and that you've consistently had an excellent experience with us! Thank you for your loyalty, and we look forward to welcoming you back on your next visit to Bangkok. If there's anything specific you'd like us to arrange for your next stay, please feel free to let us know.

4/10 Poor

Marilyn

Travelled with family
Disliked: Amenities
Great option for dining and shopping
Stayed 5 nights in May 2024
Response from Nuit / Front Office Manager on 21 May 2024
We're thrilled to hear that you found our location to be a great choice for dining and shopping! If you ever need any recommendations or assistance during your stay, please don't hesitate to reach out to us. We hope to have the pleasure of welcoming you back soon for another wonderful experience.

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in May 2024
Response from Nuit / Front Office Manager on 15 May 2024
Thank you for your kind review! We look forward to welcoming you back!

10/10 Excellent

karina lisbeth tello

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants are close buy (walking distance) staff is very friendly (and understand English) everything was always clean, also easy to accommodate you for any taxis, or anything you had planned for the day. Overall they made travel trip super easy to move around and also gave suggestions on what and where to go.!
Stayed 5 nights in May 2024
Response from Nuit / Front Office Manager on 15 May 2024
Thank you for your kind review! We're delighted to hear you enjoyed our convenient location, friendly staff, and clean facilities. We look forward to welcoming you back!

10/10 Excellent

Masaru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in May 2024
Response from Nuit / Front Office Manager on 15 May 2024
Thank you for feedback, we look forward to welcoming you back.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great everything.
Stayed 1 night in May 2024
Response from Nuit / Front Office Manager on 15 May 2024
Thank you for your kind words, we look forward to welcoming you back.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique. Just a upper tier Bangkok hotel.
Stayed 1 night in May 2024
Response from Nuit / Front Office Manager on 14 May 2024
Thank you for taking the time to share your positive experience, and we hope to welcome you back soon for another enjoyable stay!

2/10 Terrible

Tan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
goid location
Stayed 4 nights in May 2024
Response from Nuit/ Front Office Manager on 8 May 2024
Thank you for feedback.

6/10 Okay

Deepak

Business traveller
Liked: Cleanliness, property conditions & facilities
Staff did not respond to my request for early check in. I ended up waiting 2 hrs in lobby for room readiness. I did not find the reception staff polite..
Stayed 2 nights in May 2024
Response from Nuit / Front Office Manager on 7 May 2024
We apologize for the inconvenience you experienced with the early check-in request and the wait time. Please note we were fully booked caused unable to provide early check in. Further booking we suggest reserving room a night prior early arrival for your pleasant arrival experience. Thank you for bringing this to our attention.

8/10 Good

Gustavo

Liked: Staff & service, property conditions & facilities
The staff is great, very friendly and helpful specially the concierge UI, but the rooms need a very good renovation. The room smell like mould or wet carpet, the walls have signs of infiltration. A few of the amenities are old tbh. The breakfast it’s okay but could have a better and more options. The location and staff fantastic. But really really think the rooms need some renovation and some investment.
Stayed 1 night in May 2024
Response from Nuit / Front Office Manager on 6 May 2024
We're delighted to hear that you found our staff friendly and helpful, especially our concierge, OUI. Thank you for your valuable feedback regarding the room condition and breakfast options. We're continuously working to improve our facilities and services to ensure a comfortable stay for our guests. Your input is greatly appreciated, and we'll certainly look into addressing the issues you've mentioned. We hope to welcome you back in the future for an even better experience.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location to walk for food, shopping, and exploring, rooms were clean and staff was very helpful
Stayed 14 nights in Mar 2024
Response from Nuit / Front Office Manager on 4 May 2024
Delighted you enjoyed our prime location and found our rooms clean. We're always here to assist you. Looking forward to your next visit!

10/10 Excellent

Sheldon, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly efficient spacious excellent staff
Stayed 3 nights in Mar 2024
Response from Nuit / Front Office Manager on 3 May 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure a pleasant experience for our guests. We hope to welcome you back soon!

2/10 Terrible

A

Disliked: Cleanliness, amenities, property conditions & facilities
Do not recommend this hotel if you want a classy experience. It's a sex tourism hub in a trashy part of town. We checked out and changed hotels on day 2.
Stayed 6 nights in Apr 2024
Response from Nuit / Front Office Manager on 3 May 2024
We're sorry to hear about your experience. We take feedback seriously and will address your concerns to ensure a better experience for future guests. Thank you for sharing your thoughts.

10/10 Excellent

Kathy, Scarborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a bit away from Main Street. Staff were all great!!! Breakfast was good, maybe cook the sausages a bit browner. The Upholstery on some other furniture should’ve been cleaned. The view was not good, saw a wall even in an expensive room.
Stayed 12 nights in Apr 2024
Response from Nuit / Front Office Manager on 29 Apr 2024
Thank you for your feedback! We'll take note of your suggestion to cook the sausages browner. We apologize for any lapses in cleanliness and will address the upholstery issue promptly. We appreciate your insights and hope to welcome you back for an even better experience.

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
The concierge staff were all very helpful and kind during our stay - thank you so much for being a part of our amazing experience during our short vacation in Bangkok!
Stayed 3 nights in Apr 2024
Response from Nuit / Front Office Manager on 26 Apr 2024
Thank you for your kind words! We're thrilled to hear that our concierge staff provided helpful and kind service during your stay. We hope to welcome you back soon for another memorable vacation.

10/10 Excellent

Michael, Crestview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff especiall Antonio and his team were very helpful in assisting us with our travels.
Stayed 1 night in Apr 2024
Response from Mint / Duty Manager on 23 Apr 2024
Thank you for your kind words! We're thrilled Antonio and our team could assist you with your travels. We hope to welcome you back soon for another great experience.

2/10 Terrible

IKENNA

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs renovation. The hotel needs a central air-con system as the room was terribly hot. The room was rundown with no hot water to shower. My view was of a dirty alley. Pictures are misleading. However, the staff was very friendly and helpful. The staff was great!
Stayed 1 night in Apr 2024
Response from Mint / Duty Manager on 23 Apr 2024
Thank you for your feedback. We apologize for the issues you encountered during your stay. We'll take your comments into consideration for future improvements. It's great to hear that our staff provided friendly and helpful service. We appreciate your understanding and hope to have the opportunity to welcome you back for a better experience.

4/10 Poor

Bi Jing

Disliked: Staff & service, property conditions & facilities
The view from room 418 was really depressing; that of the neighbours window barely a meter away complete with messy laundry. The room itself though reasonably clean was dated and poorly soundproofed. One of the bath towels had stains on it. But the worst part of this hotel in my opinon is the service; check-in /check-out were extremely slow and they have rigid policy of not accepting deposit in other currency other than baht plus staff lacking basic good manners( saying "hah?! when not understanding what was being said instead of sorry/excuse me).
Stayed 2 nights in Apr 2024
Response from Nuit / Front Office Manager on 22 Apr 2024
Thank you for sharing your experience with us. We apologize for the inconvenience you encountered during your stay. We take your feedback seriously and will address the issues with our room quality, service efficiency, and staff professionalism internally to improve our guests' experience. We appreciate your insights and hope to have the opportunity to regain your trust in the future.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location if you don't want to be near Nana Plaza madness. Plenty of Thai restaurants within walking distance
Stayed 2 nights in Apr 2024
Response from Nuit / Front Office Manager on 22 Apr 2024
Thank you for your review! It's fantastic to know you enjoyed our location. We appreciate your recommendation and hope to welcome you back soon for another wonderful experience!

8/10 Good

Ernie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations were clean. Concierge was very helpful and friendly. As for the buffet i found that it was limited with food options. Not western friendly. The staff in the buffet were not friendly. The area is very safe and quiet.
Stayed 3 nights in Apr 2024
Response from Nuit / Front Office Manager on 22 Apr 2024
Thank you for sharing your experience! We're pleased you found our accommodations clean and our concierge helpful. We apologize if the buffet options didn't meet your expectations, and we'll take your feedback into consideration for improvement. We hope to have the opportunity to welcome you back for an even better experience.

10/10 Excellent

Phuc John Minh, Singapore

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times. Great boutique hotel and always super friendly staff. Great location near Terminal 21 mall and the main Sukhumvit street.
Stayed 2 nights in Apr 2024
Response from Nuit / Front Office Manager on 18 Apr 2024
Thank you for being a loyal guest! We're delighted to hear that you enjoy our boutique hotel and the friendly staff. We agree, our location near Terminal 21 mall and Sukhumvit street is fantastic. Looking forward to welcoming you back for another great stay

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property tucked on a side street in the city, pleasant atmosphere and great friendly staff
Stayed 4 nights in Apr 2024
Response from Nuit / Front Office Manager on 18 Apr 2024
Thank you for your kind words! We're delighted you enjoyed our property's charm and the pleasant atmosphere created by our friendly staff. We hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Qaizar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms and amazing staff
Stayed 1 night in Apr 2024
Response from Nuit / Front Office Manager on 18 Apr 2024
Thank you for your kind words! We hope to have the pleasure of welcoming you back soon!"

10/10 Excellent

Michael, Crestview

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful.
Stayed 3 nights in Apr 2024
Response from Nuit / Front Office Manager on 13 Apr 2024
Appreciate your positive review! Glad you found our service friendly and enjoyed your comfortable stay with us.

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Nuit / Front Office Manager on 13 Apr 2024
Thank you for feedback, hope to welcome you back for another enjoyable stay.

6/10 Okay

Kiera

Travelled with group
Liked: Cleanliness, property conditions & facilities
We were only there for a few hours between flights. But when we arrived, Bombae the receptionist was not very welcoming and came off with an attitude. The room was clean and quiet. They had a mini fridge but you had to pay for everything in it. Overall it was ok for a short stay.
Stayed 1 night in Apr 2024
Response from Nuit / Front Office Manager on 10 Apr 2024
Thank you for your feedback. We apologize for any inconvenience caused during your brief stay. Rest assured, we'll address the matter with her to ensure a more welcoming experience for our guests. We're glad you found the room clean and quiet. Your input is valuable, and we hope to welcome you again for a better experience.

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great: convenient, clean and friendly. The staff are all wonderful and Ming was super efficient and nice.
Stayed 2 nights in Apr 2024
Response from Nuit / Front Office Manager on 10 Apr 2024
Thank you for your positive feedback! We're delighted to hear that our staff and location met your expectations. We look forward to welcoming you back on your next visit.

10/10 Excellent

David Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Especially one of the Hostesses Ying! Thank you to all that made my 1st trip to Thailand / Bangkok, the greatest experience. 🙏
Stayed 2 nights in Apr 2024
Response from Nuit / Front Office Manager on 10 Apr 2024
Thank you for your kind review! We're thrilled to hear that you enjoyed your stay with us and this will be passed to Ying and entire team. We appreciate your recommendation and look forward to welcoming you back again soon!

8/10 Good

Wendy Mei-Yun

Stayed 7 nights in Mar 2024
Response from Nuit/ Front Office Manager on 29 Apr 2024
Thank you for rating, we look forward to seeing you again.

10/10 Excellent

Lindsay, Waukesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best concierge team! Oui, Brian, Antonio, Paen, and Sek are the best!!! See you in October!
Stayed 3 nights in Apr 2024
Response from Nuit / Front Office Manager on 10 Apr 2024
Thank you for your kind words! This will be passed to Concierge team. Have a lovely day and see you in October.

4/10 Poor

Rachelle

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not a good experience, we checked in late night and when we got to the room - the lights were turning on and off on us. Then the cards were not working and had to wait for 30mins to make sure everything was working again. Its although walking distant to a massage salon and main street. Staff were friendly. Overall, the building is old and don’t expect it to be top notch clean.
Stayed 1 night in Apr 2024
Response from Nuit / Front Office Manager on 7 Apr 2024
Thank you for sharing your experience with us. We apologize for the inconvenience you faced with the lights and key cards. Rest assured, we'll address these issues promptly. We appreciate your feedback and hope to have the opportunity to welcome you back for a better stay in the future.

10/10 Excellent

Linh, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Mint / Duty Manager on 24 Apr 2024
Thank you for the perfect rating! We're thrilled you had a fantastic experience. We look forward to welcoming you back for another 5-star stay.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall hotel is very good. It is in a quiet area but close to restaurants and shopping centers.
Stayed 1 night in Apr 2024
Response from Nuit / Front Office Manager on 4 Apr 2024
Thank you for your feedback! We're glad to hear that you found our hotel to be very good overall. We hope to welcome you back for another pleasant stay in the future!

10/10 Excellent

Michelle, Dartford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel & great staff - Would highly reccommend 😊
Stayed 2 nights in Feb 2024
Response from Nuit / Front Office Manager on 4 Apr 2024
Thank you for your lovely review! We hope to welcome you back again soon!

6/10 Okay

Jared, Lawndale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t have my room ready 2pm after I had booked months in advance. It took two hours to get my room ready. That was my major complaint.
Stayed 3 nights in Mar 2024
Response from Nuit / Front Office Manager on 4 Apr 2024
Thank you for your feedback. We apologize for the inconvenience you experienced with the delay in getting your room ready upon arrival. Please rest assured that we are taking steps to address this issue and improve our check-in process. We hope to have the opportunity to welcome you back for a smoother experience in the future.

10/10 Excellent

Homayoun, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every morning, passing through the reception, we were greeted by a warm smile from Ling which set us up for a great start of the day. The concierges, OUI and the other gentleman went out of their way to help us navigating through the city and places of interest. We were even given a complimentary ride by OUI upon leaving for the airport. For this stay, I am sure I optimized the price to quality ratio thus happy with my choice.
Stayed 7 nights in Mar 2024
Response from Nuit / Front Office Manager on 2 Apr 2024
Thank you for your kind words! We hope to welcome you back soon!

10/10 Excellent

victoria, orange park

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near the train station. Tons of food options. Hotel was great: pool, roof top bar, excellent concierge service to coordinate taxis and tours. Staff was friendly. Would definitely stay here again.
Stayed 2 nights in Mar 2024
Response from Nuit / Front Office Manager on 2 Apr 2024
Thank you for your wonderful review! We're thrilled to hear that you enjoyed our convenient location, excellent amenities including the pool and rooftop bar, and our friendly staff. We look forward to welcoming you back on your next trip to the area!

10/10 Excellent

Aliette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was friendly and accommodating. The rooms are very clean and spacious.
Stayed 3 nights in Mar 2024
Response from Nuit / Front Office Manager on 2 Apr 2024
Thank you for your positive feedback! We're delighted to hear that you found our staff friendly and accommodating, and that you enjoyed our clean and spacious rooms. We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly and helpful. Excellent experience
Stayed 3 nights in Mar 2024
Response from Nuit / Front Office Manager on 2 Apr 2024
Thank you for your kind words! We're thrilled to hear that our staff made your experience excellent with their friendly and helpful service. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Dean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly. They always have a smile for everyone.
Stayed 4 nights in Mar 2024
Response from Nuit / Front Office Manager on 30 Mar 2024
Thank you for your kind words! We're delighted to hear that our staff made your stay memorable with their friendly demeanor and smiles. It's our pleasure to ensure your comfort and satisfaction throughout your time with us. We look forward to welcoming you back soon!

10/10 Excellent

Ammar

Stayed 4 nights in Mar 2024
Response from Nuit / Front Office Manager on 18 Apr 2024
Thank you for rating, Looking forward to welcoming you back for another great stay!

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Sukhumvit and some really good restaurants
Response from Nuit / Front Office Manager on 27 Mar 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed our hotel location. We hope to welcome you back again soon!

10/10 Excellent

CHUNG

Stayed 2 nights in Mar 2024
Response from Nuit / Front Office Manager on 18 Apr 2024
Thank you for rating, Looking forward to welcoming you back for another great stay!