Dear John,We're sorry to hear that your stay with us fell short of your expectations. Your feedback about the noise disturbances and the disparity between our listing and your experience is concerning.We apologize for any inconvenience caused by the noise disruptions and will investigate to make improvements. We'll also review our listing photos for accuracy.Your feedback is valuable, and we'll use it to enhance our services. If you'd like to discuss your stay further, please feel free to contact me directly: gss@bowview.comWe apologize again and hope for the chance to provide a better experience in the future.Kind Regards,Bow View Lodge

Hi Darrell,Thanks for taking the time to review our hotel. We're glad to hear you enjoyed your stay and we hope to welcome you back again soon.Sincerely,Front Desk Team

Hello Janet,Thank you for taking the time to leave us a nice review on your most recent stay. We are so glad to see you enjoyed your stay!We appreciate that you value our old, but clean and welcoming property, and you enjoy the river view.We hope to host you again whenever you're in Banff.Kind Regards,

Hello Samana,Thanks for taking the time and leaving us a review. We look forward to hosting you next time you are in Banff.Kind regards,

Hello Kerry,Thanks for taking your time and leave us a review. We appreciate your feedback.Looking forward to seeing you again :)

Hello Alpha Sheila,Thank you for taking the time to leave a review on your most recent stay. We are so glad to see you enjoyed your stay!We hope to host you again whenever you're in Banff.Kind Regards,

Hello,Thank you for taking the time to complete a review on your most recent stay. It's great to see you enjoyed your stay.We hope to host you again in the near future.

Hi Julie,Thank you for taking the time to review your most recent stay with us. It's great to hear that you appreciated our hotel's location and reasonable room rates.We hope to see you again in the near future.

Hello Codruta :)We are so happy to read your nice words! It was lovely meeting you, so thank you for giving us the chance and stay with us.We would love to see you again in the future.Warm regards,

Hello Katherine,Thank you for taking the time to complete a review of your most recent stay. We are so glad you enjoy our River Suite with its spectacular views.We hope to see you again some time in the near future.Kind Regards,ImogenGuest Services Supervisor

Hi Yuna,Thank you for taking the time to review your most recent stay. We are so glad you enjoyed your stay with us!We hope to host you again in the near future.Kind Regards,ImogenGuest Services Supervisor

Hello Danielle,Thanks for leaving your feedback.We are sorry to hear that your overall experience was not the best one, and that our staff were all very pleasant.I do apologize that your stay wasn't as satisfactory as we would like it to be.Kind regards,

Hello Anna Lissa :)Thank you for leaving your feedback. We are very glad to hear that you enjoyed your stay at Bow View lodge.We would love to have you back here for your next visit to Banff.Best regards MatejaGuest services

Hello Cassandra :)Thanks for leaving us your feedback and for those kind words for our staff. We take pride in our customer service.We are currently working on some renovations in our hotel, we hope you will be able to see them in your next stay.Thanks for staying with us, see you next time :DBest regards,

Hello Caroline :)Thanks for leaving us your feedback.We are glad you enjoyed your stay with us and hopefully we will welcome you back soon.Best regards,

Hello Cheline :)Thanks for leaving us your feedback.We are glad you enjoyed your stay with us and hopefully we will welcome you back soon.Best regards,

Hey Gavin,Thank you for taking the time to review your most recent stay with us. It's great to see you appreciated the cleanliness of our hotel :)We hope to host you again sometime in the near future.Kind Regards,ImogenGuest Service Supervisor

Hi there,Thank you for taking the time to rate your most recent stay with us. We hope all was satisfactory. If you would like to provide any additional feedback on how we could have improved your stay then please feel free to get back in touch.Kind Regards,ImogenGuest Service Supervisor

Thank you for taking the time to leave a review, your feedback is greatly appreciated! Warm regards, BVL Team

Hello Jimmy! Thanks for taking the time and leaving us a review. We look forward to seeing you again in the future. Kind regards,

Thank you for your feedback, we would love to see you again.

Hi James,Thank you for leaving your feedback.We are very glad to hear that you enjoyed your stay at Bow View lodge.We would love to have you back here for your next visit to Banff.Best regards.

Hello Baibing,Thanks for leaving your feedback.We are glad to hear that you enjoyed your stay at the BowView Lodge and we hope to see again soon for your next stay in Banff.Best regardsGuest services agent.

Hello Maria Luz,Thank you for taking the time for leaving a review, we greatly appreciate your feedback!Kind regards.

Hi Lesley, We apologize for any inconvenience you experienced due to a hot room. We have have had maintenance look into this issue. We hope to see you again soon.

Hello Soyeon,Thank you for leaving your feedback.We are very glad to hear that you overall enjoyed your stay at Bow View lodge.We would love to have you back here for your next visit to Banff.Best regards,

Hello Michael!Thank you for taking the time to fill out our survey. We are delighted to hear, that you enjoyed your stay with us at the Bow view Lodge. :)We would like to welcome you back, hopefully in the near future.Warm regards,Front Desk Agent

Hello Andrea!Thank you for taking the time to fill out our survey. We are delighted to hear, that you enjoyed your stay with us at the Bow view Lodge. :)We would like to welcome you back, hopefully in the near future.Warm regards,Front Desk Agent

Hello Salome,Thank you for taking the time to fill out our survey.We are delighted to hear, that you enjoyed your stay with us at the Bow view Lodge. :)We would like to welcome you back, hopefully in the near future.Warm regards,

Thank you for taking the time to leave us a review. We're pleased to see you enjoyed your stay with us at Bow View Lodge. We hope to welcome you back soon. Warm regards,

Hello Elana,Thank you for taking the time to fill out our survey.We are delighted to hear, that you enjoyed your stay with us at the Bow view Lodge. :)We would like to welcome you back, hopefully in the near future.Warm regards,

Hi Md,Thank you for leaving your feedback.We are happy to hear, that you enjoyed your stay with us in Banff. :) hope to welcome you back to the Bow View Lodge in the near future.Best regardsAnnGuest Services Agent

Hi Gary,Thank you for leaving your feedback.We are happy to hear, that you enjoyed your stay with us in Banff. :) We hope to welcome you back to the Bow View Lodge hopefully in the near future.Best regardsMatejaGuest Services Agent

Hi Nicole,Thank you for leaving your feedback.We are happy to hear, that you enjoyed your stay with us.We hope to welcome you back to the Bow View Lodge hopefully in the near future.Best regardsAnn

Hi Jamie, Thanks for your feedback. We are due to undergo renovations in the near future and we hope you can come back to check it out.

Hi John, Thank you for leaving a review. We are glad you enjoyed your stay with us and hope to see you here again.

Thank you for taking the time to leave us a review. We're pleased to hear you enjoyed your stay. We hope to welcome you back soon. Warm regards,

Thank you for taking the time to leave us a review. We're pleased to see you enjoyed your stay. We hope to welcome you back soon. Warm regards,

Thank you for taking the time to leave us a review. We're pleased to see you enjoyed your stay. We hope to welcome you back soon. Warm regards,

Hi Dilshan, Thank you for taking the time to leave us a review. We hope to see you again soon. Warm regards,

Hi Peter, Thank you for taking the time to leave us a review.We are glad to know that you enjoyed your stay at Bow View Lodge and that our staff was able to promptly resolves issues that arose.We look forward to welcoming you back in the future.Warm regards,Front Desk team

Hi Sandy, Thank you for leaving us your feedback. We are glad to hear you enjoyed your stay with us.Yes we have 5 pet friendly rooms in our hotel which is perfect for you if you have a fury friend to bring along. Please be sure to book a pet friendly room when booking your next stay. We hope to see you here again soon. Best regards MattGuest services agent.

Dear Donna, Thank you for taking the time to leave us a review. We're pleased to hear you enjoyed your stay with us. Warmest regards,Mateja

Hi Paul, Thank you for taking the time to leave us a review. We're pleased to hear you enjoyed your stay. We hope to welcome you back soon!Warmest regards,

Dear Joy, Thank you for taking the time to leave us a review, we're sorry to hear your stay wasn't great. We have a communal microwave on the second floor for guests to use. Warmest regards,

Dear Tommy, Thank you for taking the time to leave us a review. We're pleased to hear you enjoyed your stay with us. Warmest regards,

Dear Monica, Thank you for taking the time to leave a review of your stay. We are glad to hear that you enjoyed your stay at Bow View Lodge.We look forward to welcome you back in the future!Warm regards,MatejaFront desk agent

Dear Christopher, Thank you for taking the time to leave a review of your stay. We are glad to hear that you enjoyed your stay at Bow View Lodge. :) Sorry for the inconvenience about parking.We look forward to welcome you back in the future!Warm regards,MatejaFront desk agent

Dear Olaya, Thank you for taking the time to leave a review of your stay. We are glad to hear that you enjoyed your stay at Bow View Lodge. :) We are happy to hear that it was a good experience overall.We look forward to welcome you back in the future!Warm regards,MatejaFront desk agent

Dear Donna,Thank you for taking the time to leave a review of your stay.We are glad to hear that you enjoyed your stay at Bow View Lodge and that our staff was friendly and helpful.We look forward to welcome you back in the future!Warm regards,MatejaFront desk agent