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"When we arrived they were very kind. The room was fantastic. All the hotel was very clean. The breakfast was delicious. "

"The staff were very helpful and pleasant even when we checked in late. The hotel was very clean and a 7-10 minute walk to the Luton Airport."

"Very easy to get to. Parking was excellent. Staff were very friendly and helpful. All areas were clean and tidy. Hotel room was spotless. "

"Excellent service "

"I met the Manager, Tony, at reception who helped me sign my vehicle in as i'd forgotten my glasses, what a super ambassador for the company he is, he alone would bring me back to Hemel again. All the staff were so professional with no request being to much. Abby was the dining room manager the first night i ate and again so professional and efficient. The same was with Debbie who greeted me at breakfast with a warm smile and advice. All three people mentioned were a delight to engage with but as i've said all the staff were exemplary especially with their patience and professionalism when presented with, in my opinion, difficult and unfair demands as some clients can be. I was pleased with the amount of parking available with plenty of choice, my two day stay from Devon was for a local family funeral the hotel and staff made a very pleasant part of a sad occasion. Alan Rowe MBE "

"Thoroughly enjoyed my writing stay"

"As a country manor hotel it met all expectations exuding class quality in all areas "

"It was very relaxing and I will definitely return and have also recommended to a lot of people. Lydia on reception was fantastic!"

"The place was lovely to visit "