Dear Rose, Thank you for taking the time to share your experience with us. We are pleased to see that you had an pleasant stay with us. We would love to welcome you again in the near future. With kind regards, Tariq Front Office Manager

Dear Maressa,We miss you already! Thank you for your feedback and we are pleased to see you enjoyed your stay at The Albus Hotel. We are looking forwards to welcome you again in the near future. With kind regards,Jeff van SchieOperational manager

Dear Adrian,Thank you for your time to write this kind review. We truly appreciate it and always try to improve more for our guests.Great to see that you liked your stay in our hotel. The location in the city centre of Amsterdam. Also the service form our Albus team that helped you with a small issue. We hope to welcome you back again in the near future in The Albus hotel.Kind regards,

Dear Mark, Thank you for taking the time to share your experience with us. We truly appreciate the feedback. Amazing to see that you had an overall pleasant stay with us. Great to see that you liked the overall experience , our prime location & last but not least the level of service that you received from the front of house team. Regarding the shower, all of our rooms are maintained to the highest standard so I am dissapointed that we may have felt short. We from the Albus team always try our utmost best to provide the best possible service to all of our valued guests. We will discuss your feedback within our team in order to prevent this from happening in the future. We would love to regain your trust again. Please let us know when you are planning to travel back to Amsterdam. We will make sure that we not only meet but also exceed all of your expecatatios. With kind regards, TariqFOH -Manager

Dear Randall,Thank you for your time to write this kind review. We truly appreciate it and always try to improve more for our guests. Great to see that you liked your stay in our hotel. Also our friendly staff that was very helpful. We hope to welcome you back again in the near future in The Albus hotel.Kind regards,

Dear Amrisha,Thank you for your time to write this kind review. We truly apreciate it and always try to improve more for our guests. Great to see that you liked your stay in our hotel. The clean property and also our friendly staff.We hope to welcome you back again in the near future in The Albus hotel.Kind regards,

Dear Dillon,Thank you for your time to write this honest feedback. We truly appreciate it and always try to improve more for our guests. Great to see that you had a great experience in our hotel. The location in the cty centre that was perfectly close to all your travel list to do's and activities. Also our friendly that were very welcoming and helpful. We hope to welcome you back again in the near future in The Albus hotel.Kind regards,

Dear Alice,Thank you so much for taking the time to share your experience with us, we truly appreciate the feedback. We strive to ensure that each one of our valued guest get the best satisfactory at our property.We are thrilled to see that you like the facilities, the spacious room by itself, our prime location as well as our friendly staff.We hope to welcome you back in the near future.Kind regards,Daniel

Dear Linette,Thankyou for your time to write this review. We truly appreciate it and always try to improve more. Great to see thatyou liked your stay in our hotel. The staff that were helpful, friendly and professional. Breakfast that had lots of options for you and the location in the city centre of Amsterdam. We hope to welcome you again in the near future in The Albus hotel.Kind regards,

Dear Calvin, Thank you for staying at the Albus. We are pleased to see that you had a pleasant stay with us. How nice to see that you had an overall amazing experience. We would love to welcome you again in the near future. With kind regards, Tariq Front Office Manager

Dear valued guest,Thank you so much for taking the time to share your experience with us, we truly appreciate the feedback. We strive to ensure that each one of our valued guest get the best satisfactory at our property. Regarding your check-in, as it does state on our website and all online travel agencies, our check-in starts at 15:00. We of course try to do our utmost best to have the rooms ready as soon as possible for our guests to check in before. Due to high occupancy on that day we were therefore unable to check in your room prior to our normal check in time. Regarding the toilet door, we are of course aware of this and we apologize for any inconvenience this may have caused during your stay.On the positive side we are pleased to see that you like the hotel by itself and that you got a late checkout.Thank you again for your feedback. I’m very sorry that your stay did not meet your expectations and would love the opportunity to regain your trust. Please let me know the next time your planning on visiting The Albus Hotel and I’ll make sure that your stay not only meets, but exceeds your expectations. Kind regards,DanielDesk Manager

Dear Rawad, Thank you for staying at the Albus. We are pleased to see that you had an overall pleasant stay with us. We would love to welcome you again in the near future.With kind regards, Tariq Front Office Manager

Dear Vladislav,Thank you for taking the time to share your experience with us , we truly appreciate the feedback. How nice to see that you had an overall amazing stay with us. We would love to welcome you again in the near future. With kind regards, Tariq Front Office Manager

Dear Chris,Thank you for your time to write this kind review of yours. We truly appreciate it and always try to improve more to give our guestst the best service and experience during their stay in our hotel. Great to see that you liked your stay and overall our friendly staff. We would love to welcome you again in the near future in The Albus hotel.Kind regards,

Dear Priscilla,Thank you for your amazing review! This is highly appreciated. We are pleased to see that you have enjoyed your overall stay at The Albus and that you liked the service you have received from our front of house staff.We hope to welcome you back in the near future.Kind regards,DanielDesk Manager

Dear Tal, Thank you for your time to write this review of yours. We truly appreciate it and always try to give our guests the best service and experience during their stay in our hotel. Great to see that you liked your stay in the hotel with the spacious room and that everything was clean and modern. Also the location in the city centre close to theattractions and shopping area. We like to hear that our staff was amazing friendly during your stay. We appreciate that you would highly recommend us.We hope to welcome you again near the future in The Albus hotel. Kind regards,

Dear Michael, Thank you for your feedback. We truly appreciate it and always try to improve more to give our guests the best service and experience during their stay. Great to see that you liked your experience during your stay. We hope to welcome you again near the future in The Albus hotel. Kind regards,

Dear Andrew,Thank you for your feedback. We truly appreciate it and always try to improve more to give our guests the best service and experience during their stay. Great to see that you liked your stay with us. The location in the city centre and our friendly staff. We hope to welcome you again near the future in The Albus hotel. Kind regards,

Dear Donald,Thank you for your time to write this kind review of yours. We truly appreciate it and always try to improve more to give our guests the best experience and service during their stay in our hotel.Great to see that you liked your stay in our hotel. The great location in the city centre close to everything. Sorry to hear that you saw a few wall marking and that you found the bathroom oddly designed. We are going to fix the wall because it doens't look nice if you see that. Love to see that our staff especially Raymond and Julia made time to chat with you each time they saw you. Thank you so much that you would recommend us to others.We hope to welcome you again near the future in The Albus hotel.Kind regards,

Dear Robert,Thank you for your amazing review, this is highly appreciated. We are pleased to see that you like the service you have received from our front of house staff.We hope to welcome you back in the near future.Kind regards,DanielDesk manager

Dear Heather, Thank you for your kind review. We truly appreciate it and always try to improve more to give our guests the best experience and service during their stay. So lovely to see that ou liked your stay in our hotel. That our staff was very welcoming and pampered you. Also the location in the city centre with lots of restaurants and more things nearby. Thank you that you would highly recommend us!We hope to see you again near the future in The Albus hotel. Kind regards,

Dear Sourish,Thank you for your kind feedback. Great to see that you liked your stay in The Albus hotel. Also the amazing location and our friendly staff. We hope to welcome you again near the future. Kind regards,

Dear Paul,Thank you so much for taking the time to share your experience with us, we truly appreciate the feedback. We strive to ensure that each one of our valued guest get the best satisfactory at our property.We are pleased to see that you like the location of the hotel, the amenities of the studio, the cleanliness and the spacious room as well as our friendly staff.We look forward to welcome you back in the future.Kind regards,DanielDesk Manager

Dear Leah, Thank you for taking the time to share you experience , we truly appreciate the feedback. We are sorry to see that your stay with us did not met your expectations. We from the Albus always try out utmost best to provide the best possible service to all of our valued guests. Regarding your reservations. You booked two seperate reservations through Expedia. Both of your reservations are Non-refundable and you did not show up for your first reservation. Therefore we are indeed not able to refund you for your first night.With kind regards, Tariq Front Office Manager

Dear Vlad, Thank you for staying with us. We are pleased to see that you had a pleasant stay with us. Great to see that you liked our location and our friendly staff. We hope to welcome you again in the near future.With kind regards, Tariq Front Office Manager

Hi Finn,Thank you for your positive feedback! It was a pleasure to have you as our guest. And we look forwards to meet your again in the near future. Please do not hesitate to contact us.Warm regards,Jeff van SchieOperational manager

Dear sumant,Thank you for your review. We are happy to read that you enjoyed your stay at The Albus Hotel. We look forwards to welcome you again! Have a wonderful day.Warm regards,Jeff van SchieOperational manager

Hi Kevin, Thank you for taking the time to share your feedback with us regarding your recent stay at our property. We sincerely apologize for any inconvenience you have experienced during your stay.We will investigate the room and research what we can do with your feedback. Regarding the uncomfortable bed, we are happy to announce that last week we received new pillows for all our rooms! We appreciate your positive comments about our staff, and we are delighted to hear that they were friendly and accommodating during your visit.Thank you again for your feedback. We are very sorry that your stay did not meet your expectations and we would love the opportunity to regain your trust. Please let me know the next time your planning on visiting The Albus Hotel and we shall make sure that your stay not only meets, but exceeds your expectations.Kind regards,Jeff van Schie

Dear Ellen, Thank you for your 10 out 10 rating. We truly appreciate it. We hope to welcome you again in the hotel near the future.Kind regards,

Hi Pavel,Thank you for your honest feedback, our team is trying to improve continuously to deliver the best service to our guests.Your feedback is valuable to us and please let me know the next time your planning on visiting The Albus Hotel and I’ll make sure that your stay not only meets, but exceeds your expectations.Warm regards,Jeff van SchieOperational manager

Dear Kathryn,Thank you for your honest feedback, our team is trying to improve continuously to deliver the best service to our guests. Regarding the elevator, this was of course a known issue but we did everything in our power to provide you as well as all the other guests with the best solution available at that time to us. Everyone at that time who was of age had been given a room on which were located on the lowest floors possible. We also brought the luggage to the rooms regardless of what floor they were on as well as bringing them back down when needed.We regret to read that you didn't liked our restaurant. We hope to welcome you back in the near future.Kind regards,

Dear Herbert, Thank you so much for taking the time to share your experience with us, we truly appreciate the feedback. We strive to ensure that each one of our valued guest get the best satisfactory at our property. Regarding the elevator, this was of course a known issue but we did everything in our power to provide you as well as all the other guests with the best solution available at that time to us. Everyone at that time who was of age had been given a room on which were located on the lowest floors possible. We also brought the luggage to the rooms regardless of what floor they were on as well as bringing them back down when needed. I totally understand that it was difficult for you to go to the 3th floor and I am sorry that couldn't put you on a lower floor.Thank you for your review; we regret to read that we scored below your and our own standards this time. We hope to welcome you back in the near future.

Dear Anthony,Thank you so much for taking the time to share your experience with us, we truly appreciate the feedback. We strive to ensure that each one of our valued guest get the best satisfactory at our property. Great to see that you loved our property with the comfortable room and our friendly staff. All our bathrooms are highly maintained to the highest standard, so I’m disappointed to read that may have fallen short. We would have been more than happy to known about the issue with the toilet and the loud music from the nearby clubs, but we simply weren’t aware.Thank you again for your feedback. I’m very sorry that your stay did not meet your expectations and would love the opportunity to regain your trust. Please let me know the next time your planning on visiting The Albus Hotel and I’ll make sure that your stay not only meets, but exceeds your expectations. Kind regards,

Dear Andrew, Thank you for your review. We appreciate it. Great to see that you liked our location with easily walk to restaurants and tourist attractions. Also that the staff were kind to you. I am sorry to hear about the elevator. This was of course a known issue but we did everything in our power to provide you as well as all the other guests with the best solution available at that time to us. Everyone at that time who was of age had been given a room on which were located on the lowest floors possible. We also brought the luggage to the rooms regardless of what floor they were on as well as bringing them back down when needed. We send to all of our guest in time the email about the elevator. So I am sorry to hear that you didn't recieved it. Thank you for your review; we regret to read that we scored below your and our own standards this time. We hope to welcome you again near the future.Kind regards,

Dear Kathryn,Thank you so much for taking the time to share your experience with us, we truly appreciate the feedback. We strive to ensure that each one of our valued guest get the best satisfactory at our property. Love to hear from you that the staff was very helpful and that you loved the apartment with the fantastic location. We hope to welcome you again near the future in our hotel.Kind regards,

Hi Yasmin,Still dreaming of Amsterdam? Thank you for your positive review! We look forwards to welcome you again in the near future!Warm regards,Jeff van SchieOperational manager

Dear Raquel, Thank you for sharing your experience with us, we truly appreciate the feedback. We are sorry to see that your stay with us did not met your expectations. We from Albus team always try our utmost best to provide the best possible service to all of our valued guests. Regarding the elevator this is a well known problem at the moment. The hotel and external company are working as hard as we can in order to fix this. I will speak with all the departments in order to prevent this from happening in the near future. Best regards, TariqFront Office Manager

Dear Mark, Thank you for taking the time to share your experience with us. We truly appreciate the feedback. We are sorry to see that your stay with us did not met your expectations. We from the Albus always try out utmost best to provide the best possible service to all of our valued guests. On the positive side I am happy that you liked our location and the level of service you received from the front of house staff.Regarding the elevator this is a well known problem, as we speak the hotel & a external company are working as hard as they can in order to fix this. Our apologies for all the inconveniences this caused. Regarding the drain I will give your feedback to our housekeeping manager and our engineer in order to prevent this from happening in the future. Kind regards, TariqFront Office Manager

Dear Eric, Thank you for your honest review! Love to hear that you liked our location and the rooms. Sorry to hear that you didn't had the experience with our staff as normal. I will talk to them about it won't happen again. Kind ragards,

Dear Lucia,Thank you for your review! I like that you had an wonderful stay at our hotel and that our staff were wonderful. We hope to welcome you agan near the future!Kind regards,

Dear Marie,Thank you for your 4 out 5 rating! We would love to know how we can improve more to a 5. Hope to welcome you again near the future!Kind regards,

Dear Ravneet,Thank you for your 5 out 5 rating! We hope to welcome you again near the future! Kind regards,

Dear Sarah,Thank you so much for taking the time to share your experience with us, we truly appreciate the feedback. We strive to ensure that each one of our valued guest get the best satisfactory at our property.Regarding the elevator, this was of course a known issue but we did everything in our power to provide you as well as all the other guests with the best solution available at that time to us. Everyone at that time who was of age had been given a room on which were located on the lowest floors possible. We also brought the luggage to the rooms regardless of what floor they were on as well as bringing them back down when needed. I am sorry that for the error of the deposit. I totally understand that an problem like this never should happen.Thank you again for your feedback. I’m very sorry that your stay did not meet your expectations and would love the opportunity to regain your trust. Please let me know the next time your planning on visiting The Albus Hotel and I’ll make sure that your stay not only meets, but exceeds your expectations.Kind regards,

Dear Navea,Thank you for your 8 out 10 rating! Love to hear what we can do to make the 10. We hope to welcome you again near the future!Kind regards,

Dear, Thank you for your 10 out 10 rating! We hope to welcome you again near the future!Kind regards,

Dear Ray,Thank you for your kind review! I love to hear that you like our location and our friendly staff. Sorry to hear that there where not enough channels but we do have Netflix, Youtube etc where you can watch series and movies. We hope to welcome you again near the future!Kind regards,

Dear Shannon, Thank you for your kind review! Love to hear that you liked the apartment. The stairs in Amsterdam are always very steep so we explain that to our guests that are staying in our apartments. We hope to welcome you again near the future!Kind regards,

Dear Tamir,Thank you for your 8 out 10 rating! Love to hear what we can do to have the 10 from you. We hope to welcome you again near the future!Kind regards,

Dear Ebrahim, Thank you for your 8 out 10 rating! We would love to hear from you what we can do to make a 10. Hope to welcome you again near the future!Kind regards,

Dear Sarah, Thank you for your kind review. I love to read that you liked our location, the room and our staff. Sorry to hear that the shower didn't had enough pressure as it should. We will take a look at it. We hope to welcome you again near the future!Kind regards,