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Reviews of Residence Inn by Marriott Albuquerque Airport

3 out of 5
Residence Inn by Marriott Albuquerque Airport
2301 International Ave Se, Albuquerque, NM

Reviews

9.2

Wonderful

Rating 10 - Excellent. 470 out of 695 reviews" "
Rating 8 - Good. 163 out of 695 reviews" "
Rating 6 - Okay. 40 out of 695 reviews" "
Rating 4 - Poor. 15 out of 695 reviews" "
Rating 2 - Terrible. 7 out of 695 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Olivia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff! Clean rooms.
Stayed 1 night in May 2024

4/10 Poor

TRISTA

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Front entrance smelt like an animal had died. Several things in our room didn’t work (phone and different lights) pictures gave the impression bed was in an enclosed space not studio type room.
Stayed 1 night in May 2024

10/10 Excellent

David, Los Alamos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are always clean and well kept.
Stayed 1 night in Feb 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room has good size
Stayed 1 night in Apr 2024

6/10 Okay

James

Business traveller
Liked: Staff & service
Location to the Freeway. Fenced parking, gates remained open due to needing repair. Parking was charged per night.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ginny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptionally wonderful
Stayed 1 night in Apr 2024

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport & very quiet. Good breakfast.
Stayed 1 night in Apr 2024

8/10 Good

PAVINA, Escondido

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very comfortable, spacious, beautiful and sparkling clean. The kitchen is well appointed and clean. However, the bathroom could use some improvement. The shower head is not easy to adjust and is very high up on the wall, I had to climb up on the edge of the tub to make to adjustment. The water conservation feature makes the spray very inefficient. Otherwise, I had a very comfortable stay.
Stayed 1 night in Apr 2024

8/10 Good

Len

Stayed 1 night in Apr 2024

10/10 Excellent

Connie L

Travelled with partner
Liked: Staff & service, property conditions & facilities
The front desk staff was very helpful. They were having a problem with some of the king size rooms due to construction so they upgraded us to a suite.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

ASHLEY

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hot tube was broken. There were hidden fees upon arrival. Which should be stated before the booking. Window was broke! Tv didn’t work. After driving hours and hours just to get to your room and things were needing to be fixed.
Stayed 2 nights in Apr 2024

10/10 Excellent

ZIYAD

Business traveller
Breakfast was bad
Stayed 1 night in Mar 2024

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well-kept property. The people at the front desk were very friendly and helpful. Would definitely stay here again.
Stayed 1 night in Mar 2024

8/10 Good

STEPHEN, buckeye

Travelled with family
Liked: Property conditions & facilities
Nice staff and good breakfast
Stayed 2 nights in Mar 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
Extra charges
Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located near plenty of food places. Quiet despite it being pretty full. Staff was friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Stayed 2 nights in Feb 2024

8/10 Good

Casi Marie, Hammond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean but not enough bags for trash or soap to wash my hands
Stayed 4 nights in Feb 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay.
Nice stay, nothing to complain about. Didn’t use the pool and we didn’t need any services, but no one bugged us. Breakfast was good. Same fate all 3 mornings, but enough to have something different each morning.
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
We love staying here. It’s a convenient location and quiet. Nice, clean rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Staff was friendly & helpful
Stayed 4 nights in Feb 2024

8/10 Good

Wesley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

William

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Water issues.
Little to no hot water. Very low water pressure. Cold showers!! Many items in market at front desk sold out.
Stayed 2 nights in Feb 2024

8/10 Good

Owen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Comfortable beds. Bathrooms too small.
Stayed 1 night in Feb 2024

8/10 Good

Trina

Liked: Staff & service
Laundry room taking card. But need more options of laundry soap.
Stayed 1 night in Jan 2024

8/10 Good

Aari

Liked: Staff & service
Good simple stay in Albuquerque. Close to the highway so you can get around easy. Convenient.
Stayed 1 night in Jan 2024

6/10 Okay

KD

Business traveller
Liked: Cleanliness, room comfort
Fine, as expected, but they do not store luggage..
Almost expected w/r/t what's in the kitchen. PROs for me: windows can open for fresh air, stairway is inviting, well-lit, etc. (vs. waiting for the elevator). CONs: they will not store a bag for pickup later. I was a bit dumbstruck, that was not expected from this large chain..
Stayed 3 nights in Jan 2024

10/10 Excellent

DARIUS, Owasso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Rochele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in process was easy and pleasant. We stayed in a king size suite which is big and very comfortable. The amenities are great and the parking is gated so we felt our vehicle was safe. Very nice hotel!
Stayed 1 night in Jan 2024

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Ming Yee Baby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient and comfortable
Stayed 3 nights in Dec 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Evelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fixing a problem
Our one night stay prior to flying out the next day was wonderful. Our initial room had a non working thermostat and we were moved right across the hall to an upgraded room. They were wonderful in solving the issue and we will return.
Stayed 1 night in Dec 2023

10/10 Excellent

James Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pool and the assistant manager going out of his way to do us a favor.
Stayed 1 night in Dec 2023

10/10 Excellent

Ermelinda Gonzales

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to accommodate my arriving early. The room was very clean and large. The free breakfast was top quality. Excellent. All around this place was fantastic!
Stayed 1 night in Nov 2023

10/10 Excellent

Osha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel near the airport. Breakfast was good too.
Stayed 1 night in Nov 2023

10/10 Excellent

Dominic

Stayed 1 night in Nov 2023

8/10 Good

John

Stayed 1 night in Nov 2023

6/10 Okay

Melvin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The fireplace wasn’t working. We called the front desk and we were informed that there wasn’t enough staff working to start the fireplace. Paid extra for parking that was not included in the room information.
Stayed 1 night in Nov 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome room, comfy bed and quiet hotel that was located right near the airport and near many restaurants.
Stayed 1 night in Oct 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to highways
Stayed 1 night in Oct 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except, they had a small surcharge for parking, they had no shuttle to the airport, and the shower head was so high, the hot water was cool by the time it hit you.
Stayed 1 night in Oct 2023

10/10 Excellent

Jungshik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near the airport and i-25. Also very close to Univ of New Mexico. The room is very spacious with a full kitchen. I also like the fact that there are multiple drawers for storing clothes, which has disappeared for many hotel rooms these days.
Stayed 2 nights in Oct 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness is spectacular. Definitely coming back again.
Stayed 1 night in Oct 2023

6/10 Okay

Dawn

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not great
We were really disappointed. There was no soap or towel at the bathroom sink and the shower soap was attached to the wall so each time you needed to wash your hands you had to step into the shower to get body wash. It really felt like the room didn’t get a total flip. The breakfast was mediocre. This was not worth the price paid.
Stayed 1 night in Oct 2023