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out of 6 reviews
Fabulous hotel. travel desk really helpful booking onward hotels and transport. Lots of choice of restaurants. Food great. 5 mins from Taj.
modern hotel with all amenities. weddings were held at hotel while we were there, a bit noisy but enjoyed the spectacle of the Indian wedding and the music stopped at midnight so no problem sleeping.
“Very Impressive hotel, with great staff. would recommend to all.”
Excellent hotel, Arrived late in the evening after a 5 hour taxi ride from Delhi, on arrival greeted by 5 staff, one to take the bags, one to open the door, one to escort my driver to the dorms for an overnight stay in with the room price. Check in fantastic and shown around the room, the service in the restaurants was excellent, would recommend the Chinese restaurant for a break from local food. but be careful on how much you order, the portions are double that of the UK and we left half of the food, which was a great shame as it was first class.
“Outstanding Service -Jaypee Palace Hotel”
The hotel is in stark contrast to the surrounding areas and streets and is purely a diamond on a shore of dull pebbles. I have never stayed in a hotel with this degree of sincere service by very well trained and articulate staff who did their best to anticipate my every possible comfort. I rarely turned a corner without being greeted by someone who just wanted to say Hi and they never failed to always acknowldge my presence and comfort requirement. I simply cannot wait to visit Agra again and will definitely stay at the same hotel and I hope the same staff are there next time, but if not, I'm sure I can expect the same sincerity and humble professionalism I experienced this trip. It reflects on the people of Agra as a whole. All credit to Jaypee Palace Hotel Agra, they really had their act together and I don't see them changing.
“Not 5 star but for the price no complaints”
As I have seen from other reviews and now have to agree this is not a five star hotel. Although impressive looking in the grounds and common areas the rooms are not probably what I would expect even from four star although far from unpleasant. The bathroom although functional was a bit grubby looking and could do with updating, the flooring in the room was the cheapest of laminates that i'm sure I remember putting down when laminate first started appearing everywhere but like the stuff I bought this wore down quickly and looked a bit shabby, lastly I had a tv which was as deep as it was wide, proper old skool. This however all makes it sound like a negative experience however other than spending a little money updating the room is was very clean and comfortable and for the price had no complaints. I think most people would use this as a base to do the sightseeing thing as I did which only being there for the weekend and having done no real planning of any kind could have been a bad move however the travel desk at the hotel with one phone call sorted everything out arranged a private car and guide to take me round everything I wanted to see. Although this was not exactly cheap due to my lazy nature and being alone it was the only way was going to do anything, think all in was about £50 for a half day with 5:30am start as ridicuhot in the afternoon and can't be doing with the crowds. To sum up if you are looking for five star all the way no but otherwise more than acceptable.
Lovely location and hotel is wonderful.. Pity the staff did not understand what the do not disturb sign was for. Got woken up at 8.00am with staff wanting to clean the room even though we had a do not disturb sign on the foot.