Family Room, Multiple Beds | Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Aberdeen Douglas Hotel

3 out of 5
Aberdeen Douglas Hotel
43-45 Market Street, Aberdeen, Scotland

Reviews

8.4

Very good

Rating 10 - Excellent. 283 out of 653 reviews" "
Rating 8 - Good. 254 out of 653 reviews" "
Rating 6 - Okay. 83 out of 653 reviews" "
Rating 4 - Poor. 20 out of 653 reviews" "
Rating 2 - Terrible. 13 out of 653 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed our stay at the Douglas Hotel. However, it was a Saturday night and the bar crowd was very noisy. Seems they had a good time.
Stayed 1 night in May 2024

4/10 Poor

John

Disliked: Property conditions & facilities
Condition of the room was at best poor room was hot and stuffy so you had to open the window and the noise from outside was absolutely appalling the room was small with cracks on the walls window ingos were rotten and the tiles on the bathroom floor were missing grout and the finish of the room was incredibly poor
Stayed 4 nights in May 2024

8/10 Good

Jamie

Stayed 1 night in May 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, as was the room (very spacious). Hotel is located in a convenient area with lots of restaurants and things to do within walking distance. My only issue was that there was some sort of benefit dinner/event being held in the event hall on the main floor, so it was very loud in our room late into the night.
Stayed 1 night in May 2024

10/10 Excellent

Cheryl

Liked: Property conditions & facilities
You pay for what you get
Stayed 2 nights in May 2024

8/10 Good

Virginia, Norton Shores

Liked: Cleanliness, staff & service, property conditions & facilities
Close to bus station and train station, nice hotel, no fans in the room, so on a hot day, room will be stuffy. Nice restaurant, very helpful staff.
Stayed 3 nights in May 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiance and I lived everything about the property.
Stayed 3 nights in May 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping and travel
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and well kept. Restaurant was very good.
Stayed 1 night in Apr 2024

10/10 Excellent

Euan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff make you feel very welcome. Room was very clean and comfy with a very refreshing shower with horizontal nozzles which i could have stayed in all day!!!
Stayed 1 night in Mar 2024

4/10 Poor

Jane

Travelled with group
Disliked: Staff & service
Great location! Just a few things to know, you don’t control the temperature in your room the hotel does so if cremate is your preferred temp then this will work for you. No mini fridge but they supply a kettle, I bought milk for my coffee however because the room was so hot it was bad before use. Opened the window during the day to cool down the room but had to shut it at night due to the noise.
Stayed 2 nights in Feb 2024

10/10 Excellent

Luise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room. Friendly staff
Friendly staff and happy to help. The room was large with a good shower and comfortable bed. Only down side was that it was directly on the main drag so a little noisy but not too bad
Stayed 1 night in Feb 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Carole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
lovely comfortable room and very reasonable priced.
Stayed 1 night in Jan 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
Fantastic room! Very spacious, lots of room and 3 windows. Was very clean & very comfortable. Staff were friendly & helpful. Will definitely be back!!
Stayed 1 night in Dec 2023

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

DAVY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
mibbys aye
Location was good, only problem was the difficulty of sitting on a urinal when it hard against a wall (never herd that before said the receptionist!)
Stayed 1 night in Dec 2023

8/10 Good

Chivas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Judy

Stayed 1 night in Nov 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay
The staff at the hotel were super friendly and helpful. The attached restaurant was fantastic. Would go again.
Stayed 2 nights in Nov 2023

6/10 Okay

emma

Travelled with partner
Liked: Cleanliness, amenities
Room didnt feel like an executive. Feels dated although very food shower. Breakfast is very limted and hot food is not user friendly. Closhes have nowhere to.go when plating up and were constantly being dropped throughout breakfast. Staff were also not very forthcoming and were mainly standing talking
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very efficient and friendly staff great hotel
Stayed 1 night in Nov 2023

6/10 Okay

Brian

Liked: Staff & service, amenities
No heating in rooms the weather was cold and damp so when you got in room it was cold.
Stayed 2 nights in Oct 2023

8/10 Good

ross

Stayed 4 nights in Oct 2023

4/10 Poor

Gordon

Disliked: Staff & service
No communication
We never actually made it to the hotel due to Storm Babet. It was impossible to travel to Aberdeen due to red weather warnings on the travel up. Contacted hotel to see if possible to re-arrange the stay but they just didn’t engage or respond to messages. I understand that it was a non-refundable room but since it was not our choice not to attend, I was hoping for some assistance. The fact they didn’t respond to messages and when phoned we were just told to speak with where we booked it.
Stayed 1 night in Oct 2023

4/10 Poor

Kenneth

Liked: Cleanliness
Disliked: Room comfort
Uncomfortable and hot
Bed and pillows uncomfortable. Room far too hot and controls poor.
Stayed 1 night in Oct 2023

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
Thin walls.
Stayed 2 nights in Oct 2023

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a brilliant stay as usual. Staff were brilliant. Food was excellent.
Stayed 1 night in Oct 2023

10/10 Excellent

William

Stayed 1 night in Oct 2023

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Douglas

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable priced
Stayed 1 night in Sep 2023

10/10 Excellent

Lorna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great location, friendly staff. Our twin room was spotless. Breakfast was fine. Could have had some vegetarian hot options and was only available until 9am, but a minor quibble.
Stayed 1 night in Sep 2023

10/10 Excellent

Shelley

Stayed 1 night in Sep 2023

10/10 Excellent

Alex

Liked: Property conditions & facilities, room comfort
Comfortable & Well located
Only stayed for a night. Hotel is really close to Union Square & the rail station, Union Street, Maritime Museum and eveyrthing else youre likely to want in Aberdeen. Room was spacious, clean and confortable. Breakfast was reslly good and worth the extra few pounds.
Stayed 1 night in Aug 2023

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option to stsy in Aberdeen. We walked to many places. Easy to take the bus as well.
Stayed 4 nights in Sep 2023

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only bit of negative feedback was that the room temperature was a bit too humid but that could be easily fixed by having a fan in the room for guests to use to make the temperature more comfortable but apart from that, my stay at the Aberdeen Douglas was excellent.
Stayed 2 nights in Sep 2023

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Generally really good. Lack of parking a bit of a drag.
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2023

8/10 Good

Susan

Stayed 1 night in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2023

10/10 Excellent

Theodore, Tulsa

Travelled with partner
Liked: Amenities, property conditions & facilities
Have been staying at The Douglas Hotel for over 15 years. I enjoy the location (close to train station). Staff is always friendly, professional and accommodating. The breakfast offers a lot of variety and is in a nice room. Also, Malone’s offers an authentic pub atmosphere. Can’t go wrong staying here and highly recommend.
Stayed 1 night in Aug 2023

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed many times - thoroughly recommend.
Stayed 1 night in Aug 2023

4/10 Poor

MARTIN

Disliked: Cleanliness, amenities, property conditions & facilities
Good location but pretty rundown. My room was slanted along many of the hallways. 1 tiny, slow elevator was not ideal.
Stayed 2 nights in Aug 2023

8/10 Good

Tamara

Stayed 1 night in Aug 2023

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean and the staff very friendly. We got an upgrade in the room because we had many bags. Their breakfast is delicious buffet. Their restaurant is phenomenal.
Stayed 1 night in Jul 2023

8/10 Good

glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, excellent city centre location so I expected some noise from surrounding bars. Comfy room, good shower.
Stayed 1 night in Jul 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, convenient to train, ferry and bus to airport. Nice hotel with very good breakfast.
Stayed 2 nights in Jun 2023