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enjoyed our stay at the Douglas Hotel. However, it was a Saturday night and the bar crowd was very noisy. Seems they had a good time.
Michele
Stayed 1 night in May 2024
4/10 Poor
John
18 May 2024
Disliked: Property conditions & facilities
Condition of the room was at best poor room was hot and stuffy so you had to open the window and the noise from outside was absolutely appalling the room was small with cracks on the walls window ingos were rotten and the tiles on the bathroom floor were missing grout and the finish of the room was incredibly poor
Staff were great, as was the room (very spacious). Hotel is located in a convenient area with lots of restaurants and things to do within walking distance. My only issue was that there was some sort of benefit dinner/event being held in the event hall on the main floor, so it was very loud in our room late into the night.
Very friendly and helpful staff make you feel very welcome.
Room was very clean and comfy with a very refreshing shower with horizontal nozzles which i could have stayed in all day!!!
Euan
Stayed 1 night in Mar 2024
4/10 Poor
Jane
Travelled with group
1 Mar 2024
Disliked: Staff & service
Great location! Just a few things to know, you don’t control the temperature in your room the hotel does so if cremate is your preferred temp then this will work for you. No mini fridge but they supply a kettle, I bought milk for my coffee however because the room was so hot it was bad before use. Opened the window during the day to cool down the room but had to shut it at night due to the noise.
Friendly staff and happy to help. The room was large with a good shower and comfortable bed. Only down side was that it was directly on the main drag so a little noisy but not too bad
The staff at the hotel were super friendly and helpful. The attached restaurant was fantastic. Would go again.
Paul
Stayed 2 nights in Nov 2023
6/10 Okay
emma
Travelled with partner
12 Nov 2023
Liked: Cleanliness, amenities
Room didnt feel like an executive. Feels dated although very food shower. Breakfast is very limted and hot food is not user friendly. Closhes have nowhere to.go when plating up and were constantly being dropped throughout breakfast. Staff were also not very forthcoming and were mainly standing talking
No heating in rooms the weather was cold and damp so when you got in room it was cold.
Brian
Stayed 2 nights in Oct 2023
8/10 Good
ross
29 Oct 2023
ross
Stayed 4 nights in Oct 2023
4/10 Poor
Gordon
27 Oct 2023
Disliked: Staff & service
No communication
We never actually made it to the hotel due to Storm Babet. It was impossible to travel to Aberdeen due to red weather warnings on the travel up.
Contacted hotel to see if possible to re-arrange the stay but they just didn’t engage or respond to messages. I understand that it was a non-refundable room but since it was not our choice not to attend, I was hoping for some assistance. The fact they didn’t respond to messages and when phoned we were just told to speak with where we booked it.
Gordon
Stayed 1 night in Oct 2023
4/10 Poor
Kenneth
18 Oct 2023
Liked: Cleanliness
Disliked: Room comfort
Uncomfortable and hot
Bed and pillows uncomfortable. Room far too hot and controls poor.
Great location, friendly staff. Our twin room was spotless. Breakfast was fine. Could have had some vegetarian hot options and was only available until 9am, but a minor quibble.
Only stayed for a night. Hotel is really close to Union Square & the rail station, Union Street, Maritime Museum and eveyrthing else youre likely to want in Aberdeen.
Room was spacious, clean and confortable.
Breakfast was reslly good and worth the extra few pounds.
My only bit of negative feedback was that the room temperature was a bit too humid but that could be easily fixed by having a fan in the room for guests to use to make the temperature more comfortable but apart from that, my stay at the Aberdeen Douglas was excellent.
Have been staying at The Douglas Hotel for over 15 years. I enjoy the location (close to train station). Staff is always friendly, professional and accommodating. The breakfast offers a lot of variety and is in a nice room. Also, Malone’s offers an authentic pub atmosphere. Can’t go wrong staying here and highly recommend.
It was very clean and the staff very friendly. We got an upgrade in the room because we had many bags. Their breakfast is delicious buffet. Their restaurant is phenomenal.