Indoor pool

Reviews of Super 8 by Wyndham Abbotsford BC

2 out of 5
Super 8 by Wyndham Abbotsford BC
1881 Sumas Way, Abbotsford, BC

Reviews

7.6

Good

Rating 10 - Excellent. 336 out of 1006 reviews" "
Rating 8 - Good. 354 out of 1006 reviews" "
Rating 6 - Okay. 157 out of 1006 reviews" "
Rating 4 - Poor. 81 out of 1006 reviews" "
Rating 2 - Terrible. 78 out of 1006 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

John, Penticton

Liked: Cleanliness, staff & service, property conditions & facilities
no comment
Stayed 1 night in May 2024

10/10 Excellent

Candis, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in May 2024

8/10 Good

Jerin

Liked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Corinna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manveer on 7 May 2024
Hi Corinna, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!

6/10 Okay

Christina

Travelled with family, Travelled with group
Disliked: Amenities
Close to restaurants
Stayed 2 nights in May 2024
Response from Manveer on 7 May 2024
Hi Christina, Thank you for your review. We're delighted to hear that you could benefit from our convenient location. We look forward to seeing you again sometime soon.

8/10 Good

D James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of options to eat and drink all withing a few hundred metres. Have stayed here before and like the rooms.
Stayed 2 nights in May 2024
Response from Manveer on 7 May 2024
Hi James, Thank you for your review. We're delighted to hear you were pleased with your room and that you could benefit from our convenient location. We look forward to seeing you again sometime soon.

8/10 Good

Stacey

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Manveer on 7 May 2024
Hi Stacey, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!

8/10 Good

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was a great 1 night stay to see a concert nearby. Would book again.
Stayed 1 night in May 2024
Response from Manveer on 7 May 2024
Hi Rhonda, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from Manveer on 7 May 2024
Hi Patricia, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!

6/10 Okay

Lawrence

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Manveer on 7 May 2024
Hi Lawrence, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!

6/10 Okay

Elvin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was good for the price just there breakfast selction aint that great, would of been nice to have some scrambled egg at least.
Stayed 1 night in Apr 2024
Response from Manveer on 7 May 2024
Hi Elvin, Thank you for your review. We're delighted to hear you had an overall positive experience with us. We're always looking for ways to improve, so I appreciate your feedback about our breakfast. We hope to see you again sometime soon!

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The front desk staff were very friendly. Hotel.rooms were fine, nothing fancy but that didnt bither us. The pool and hot tub however were absolutely filthy, and murky. The water even smelled. Made my kids get out after 15minutes when my eldest found a clump of hair and bandaid in the pool!! Mqde them shower immediatley it was that gross
Stayed 1 night in Apr 2024
Response from Manveer on 7 May 2024
Hi Jennifer, Thank you for your review. We're delighted to hear you were pleased with your room and with the service of our front desk team. However, I apologize that our pool did not meet your expectations; please allow me to express my sincerest apologies. I appreciate your detailed feedback, as we're always looking for ways to improve. I will talk to the staff working on the days of your stay personally. I hope you will give us another chance to serve you better in the future.

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manveer on 7 May 2024
Hi Jenny, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!

2/10 Terrible

Dallyce

Disliked: Cleanliness
Stayed 5 nights in Apr 2024
Response from Manveer on 7 May 2024
Hi Dallyce, Thank you for reviewing your recent stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. May we ask the reason for leaving the negative rating? Knowing why will assist us in resolving any difficulties for you and improving our service in the future. Please contact us directly if you wish to express your concerns in privacy.

10/10 Excellent

Merle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super awesome hotel. The place is clean and breakfast is great! Thank you, will definitely come back.
Stayed 1 night in Apr 2024
Response from Manveer on 7 May 2024
Hi Merle, Thank you for your review. We're delighted to hear you were pleased with your room and that you liked the breakfast. We look forward to seeing you again sometime soon.

10/10 Excellent

Aaron, penticton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Apr 2024
Response from Manveer on 7 May 2024
Hi Aaron, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!

8/10 Good

Ching Ying

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
There was a McDonald cup with fluid on the coat hanging rack. I didn’t see it until I was packing to leave. Lorin bottle was empty. Bed was good and we had great sleep
Stayed 1 night in Apr 2024
Response from Manveer on 7 May 2024
Hi Ching Ying, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us. I apologize for the mistake from our housekeeping staff. We look forward to seeing you the next time you're in our area!

10/10 Excellent

Haimon

Liked: Cleanliness, staff & service, property conditions & facilities
Like it
Stayed 2 nights in Apr 2024
Response from Manveer on 7 May 2024
Hi Haimon, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!

10/10 Excellent

Marcie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manveer on 7 May 2024
Hi Marcie, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!

10/10 Excellent

Taline

Stayed 1 night in Apr 2024
Response from Manveer on 7 May 2024
Hi Taline, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Very helpful and pleasant. Breakfast was as expected. I would book again for sure.
Stayed 1 night in Apr 2024
Response from Manveer on 7 May 2024
Hi Michel, Thank you for reviewing your recent stay at our hotel. We're delighted to hear you had a positive experience with us and thank you for the kind words you shared about our staff. I'll be sure to share your review with them. We hope to see you again in the future.

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where really clean!!!
Stayed 1 night in Apr 2024
Response from Manveer on 7 May 2024
Hi Randi, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!

6/10 Okay

Sandra, Langley

Travelled with partner
Liked: Cleanliness, staff & service
The pool was closed for maintenance and that was the only reason we chose this hotel. We had already booked a non refundable room when they called to inform us. The breakfast was ok. Our bed was awful. They put us in a double room but we booked a queen. Wasn’t worth arguing over. Parking wasn’t great, but Tim Hortons is right beside it. Pros and cons for sure, but likely would not go back.
Stayed 1 night in Apr 2024
Response from Manveer on 7 May 2024
Hi Sandra, Thank you for reviewing you stay at out hotel. I am sorry that our beds did not meet your expectations and for the inconvenience caused by the unscheduled maintenance of the pool slide. In terms bed size: the beds at our hotel are standard queen size not the olympic queen size. It is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Robyn

Travelled with group
Liked: Staff & service
It was ok. Just a normal hotel. Nothing outstanding.
Stayed 3 nights in Apr 2024
Response from Manveer on 7 May 2024
Hi Robyn, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!

10/10 Excellent

Roberta

Travelled with family
Was very clean and friendly within walking distance from restaurants
Stayed 1 night in Apr 2024
Response from Front Desk Manager on 14 Apr 2024
Dear Roberta, Thank you for reviewing your recent stay with us. We're delighted to hear you could benefit from our convenient location and that you had an overall positive experience with us. We hope to see you again soon.

6/10 Okay

Colin, Salmon Arm

Travelled with family
Hotel is dated, and breakfast was just adequate, but decent for the price. We had trouble getting the parking gate to lift, and pool was small, but again, decent value for a lower-priced hotel.
Stayed 1 night in Apr 2024
Response from Manveer on 7 May 2024
Hi Colin, Thank you for reviewing your recent stay at our hotel. I appreciate your detailed feedback, as we're always looking for ways to improve. We hope to see you again the next time you're in our area.

10/10 Excellent

Andrew

Travelled with family
Liked: Amenities
Convenient, clean
Stayed 1 night in Apr 2024
Response from Front Desk Manager on 14 Apr 2024
Dear Andrew, Thank you for reviewing your recent stay with us. We're delighted to hear you could benefit from our convenient location and that you had an overall positive experience with us. We hope to see you again soon.

10/10 Excellent

Leslie

Travelled with partner
Liked: Staff & service, property conditions & facilities
It’s a busy commercial area with some refuse indicative of areas with a lot of fast food joints. There’s a lot of food choice within walking distance of the hotel so that’s a good thing.
Stayed 1 night in Apr 2024
Response from Front Desk Manager on 14 Apr 2024
Dear Leslie, Thank you for reviewing your recent stay with us. We're delighted to hear you could benefit from our convenient location and that you had an overall positive experience with us. We hope to see you again soon.

8/10 Good

Davina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manveer on 7 May 2024
Hi Davina, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!

10/10 Excellent

Travis

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and helpful. The facility is well maintained. It is such a convenient location to shopping, restaurants and airport. Continental breakfast featured delicious homemade waffles, fruit, cereal, toast & eggs. We so enjoyed our stay!
Stayed 1 night in Apr 2024
Response from Front Desk Manager on 14 Apr 2024
Dear Travis, Thank you for reviewing your recent stay at our hotel. We're delighted to hear you had an overall positive experience with us and thank you for the kind words you shared about our staff. I'll be sure to share your review with them. We hope to see you again in the future.

10/10 Excellent

Babal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manveer on 7 May 2024
Hi Babal, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!

6/10 Okay

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and safe and the area is conveniently located to shopping and restaurants. More options at breakfast would be nice (there was boiled eggs, toast and waffles offerred). I also think the gym and pool hours should be open earlier than 10am so theres more opportunity to use the facilities.
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on 14 Apr 2024
Dear Kathryn, Thank you for reviewing your recent stay with us.We're glad you found your room clean and safe. We understand your concern about breakfast options, and here at Super 8, we are all expected to serve a good quality free continental cold breakfast. We will certainly take this into consideration to enhance our offerings and provide a more satisfying experience for our guests in the future.We hope to see you again the next time you're in our area.

4/10 Poor

Kevin

Stayed 3 nights in Mar 2024
Response from Manveer on 7 May 2024
Hi Kevin, Thank you for reviewing your recent stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. May we ask the reason for leaving the negative rating? Knowing why will assist us in resolving any difficulties for you and improving our service in the future. Please contact us directly if you wish to express your concerns in privacy.

6/10 Okay

Amber

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs cleaning in the pool and bathrooms
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 14 Apr 2024
Dear Amber, Thank you for your feedback. We appreciate you bringing the cleanliness of the pool and bathrooms to our attention. Ensuring a clean and hygienic environment is a top priority for us, and we'll address these areas immediately to improve the guest experience. We hope to see you again the next time you're in our area.

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Shower issues.
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 14 Apr 2024
Dear George, Thank you for your positive rating. We apologize for any inconvenience caused by shower issue during your stay. We'll investigate the matter further to ensure it's promptly addressed. We hope to see you again soon.

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff and convenient location.
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on 14 Apr 2024
Dear Andrew, Thank you for reviewing your recent stay with us. We're delighted to hear you could benefit from our convenient location and that you had an overall positive experience with us. We hope to see you again soon.

10/10 Excellent

Byron

Liked: Staff & service
Rooms are little dated
Stayed 1 night in Mar 2024
Response from Manveer on 7 May 2024
Hi Byron, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!

8/10 Good

Jodi

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Easy staff
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 14 Apr 2024
Dear Jodi, We're glad to hear you found our staff to be accommodating and friendly.We hope to see you again in the future.

10/10 Excellent

James

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quiet secure place to stay, can’t think of any bad with this place, we’ll be back
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on 14 Apr 2024
Dear James,Thank you for your kind words! We're glad we met your expectations and that you didn't encounter any issues during your visit. We look forward to welcoming you back on your next trip.

8/10 Good

Tara

Stayed 1 night in Mar 2024
Response from Manveer on 7 May 2024
Hi Tara, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!

8/10 Good

chad

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Overall decent, bathroom could use a reno as the door is hard to open n close and caulking around tub is coming off. Bathroom could have also been cleaner. But would stay again
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on 14 Apr 2024
Dear Chad,Thank you for your feedback. We appreciate your comments about the bathroom, and we'll certainly look into improving those aspects for your next stay. Ensuring a clean and comfortable environment is our priority, so we'll address the door and caulking issues promptly. We're glad to hear you would stay with us again, and we look forward to welcoming you back soon.

4/10 Poor

Gary

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on 14 Apr 2024
Dear Gary, Thank you for reviewing your recent stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. May we ask the reason for leaving the negative rating? Knowing why will assist us in resolving any difficulties for you and improving our service in the future. Please contact us directly if you wish to express your concerns in privacy.

8/10 Good

Jena

Liked: Cleanliness, staff & service, property conditions & facilities
Fun pool
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 14 Apr 2024
Dear Jena, Thank you for your review of your recent stay with us. We're delighted to hear you enjoyed our pool.We hope to see you again the next time you're in our area.

10/10 Excellent

Brant

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 14 Apr 2024
Dear Brant, Thank you for your review. We're delighted to hear you had an overall positive experience with us. We hope to see you again in the future.

6/10 Okay

Courtenay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked there were plenty of dinner options within walking distance. We did find a couple bugs in our room. One on our bed and one by the door. Other then that it was good
Stayed 2 nights in Mar 2024
Response from Manveer on 7 May 2024
Hi Courtenay, Thank you for reviewing your recent stay with us. We're delighted to hear you could benefit from ourconvenient location. I am sorry that you found bugs in your room; please allow me to express my sincerest apologies. I appreciate you letting me know so that I can share your review with our staff.We hope you will give us anotheropportunity to serve you better in the future.

8/10 Good

Alexander

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Mar 2024
Response from Mani on 23 Mar 2024
Hi Alexander, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The concierge was amazing help
Stayed 1 night in Mar 2024
Response from Mani on 23 Mar 2024
Hi Belinda,Thank you for reviewing your recent stay at our hotel. We're delighted to hear you had a positive experience with us and thank you for the kind words you shared about our staff. I'll be sure to share your review with them. We hope to see you again in the future.ManveerFront Desk Supervisor

10/10 Excellent

Olga, Renton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024
Response from Mani on 23 Mar 2024
Hi Olga, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!ManveerFront Desk Supervisor

10/10 Excellent

amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, family friendly and friendly staff
Stayed 1 night in Mar 2024
Response from Mani on 23 Mar 2024
Hi Amber,Thank you for reviewing your recent stay at our hotel. We're delighted to hear you had a positive experience with us and thank you for the kind words you shared about our staff. I'll be sure to share your review with them. We hope to see you again in the future.ManveerFront Desk Supervisor

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mani on 21 Mar 2024
Hi sarah, Thank you for reviewing your recent stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. May we ask the reason for leaving the negative rating? Knowing why will assist us in resolving any difficulties for you and improving our service in the future. Please contact us directly if you wish to express your concerns in privacy.ManveerFront Desk Supervisor