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Reviews of Sandman Hotel Abbotsford Airport

3.5 out of 5
Sandman Hotel Abbotsford Airport
3010 Mt. Lehman Road, Abbotsford, BC

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1017 reviews" "
Rating 8 - Good. 291 out of 1017 reviews" "
Rating 6 - Okay. 82 out of 1017 reviews" "
Rating 4 - Poor. 47 out of 1017 reviews" "
Rating 2 - Terrible. 39 out of 1017 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Harnit

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in May 2024

6/10 Okay

MYKOLA

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Spacious parking, mall walking distance. Room itself seemed pretty clean, but washroom on the other hand not so much - sink was all moldy. Weird thing with TV - for whatever reason someone thought it’s a good idea to override “turn off” buttons function - it was either leaving you with green screen or turning on TV. Had to call reception to understand how to turn it off. The biggest problem for me though was soundproofing which was very poor - could hear every car passing by on 2 major roads nearby the hotel. Didn’t have much rest because of that.
Stayed 1 night in May 2024
Response from Harsukhminder Singh on 26 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

10/10 Excellent

Kassim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good hotel to stay
Stayed 1 night in May 2024
Response from Harsukhminder Singh on 26 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

8/10 Good

Nevil, Komoka

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convenient to shopping and where I needed to go. However, it seemed run down and the fitness area was very small. I also did not have any recognition of the VIP perks that I usually get.
Stayed 1 night in May 2024
Response from Harsukhminder Singh on 26 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

2/10 Terrible

Vicki

Stayed 2 nights in May 2024

4/10 Poor

Lois

Travelled with group
Disliked: Staff & service, amenities
Check in attendant was very rude. Dismissive and interrupted me every time I tried to speak. Couldn’t find our reservation then indicated I had booked the wrong hotel when I clearly had a confirmation text and receipt email from Expedia.
Stayed 1 night in May 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean and comfortable rooms
Stayed 2 nights in May 2024
Response from Harsukhminder Singh on 19 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just needed a place to stay for a concert & this sandman location blew our expectations away! Loved the close shopping and restaurants. We were on the 6th floor & the ceilings were super high and the room really nice! Would stay here again if there’s another concert in the area & would recommend to anyone.
Stayed 1 night in May 2024
Response from Harsukhminder Singh on 19 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

10/10 Excellent

Leo J, Fairbanks

Travelled with partner
Nice place.
Stayed 1 night in May 2024
Response from Harsukhminder Singh on 19 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

4/10 Poor

Craig

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The upholstered headboard on the bed was all worn out, especially the side facing directly to the TV. The payment system was not working at front desk for check in but did in the restaurant, photocopies of drivers license and credit card were taken, was not a comforting feeling. The bar at the hotel had no taps working for beer, broken TV's and the lights were full brightness, no ambiance. Our group headed to another establishment nearby. Upon checkout all the billing was messed up for the group. Frustrating experience.
Stayed 2 nights in Apr 2024
Response from Harsukhminder Singh on 7 May 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us.Sincerely,Harsukhminder SinghGuest Services Manager

8/10 Good

Holly

Stayed 1 night in May 2024

10/10 Excellent

Allen

Stayed 1 night in May 2024
Response from Harsukhminder Singh on 19 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Harsukhminder Singh on 19 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

10/10 Excellent

Anneleis

Stayed 1 night in May 2024
Response from Harsukhminder Singh on 26 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

6/10 Okay

Lisa

Liked: Staff & service
Stayed 1 night in May 2024

6/10 Okay

Jennifer

Disliked: Cleanliness
Stayed 2 nights in May 2024

8/10 Good

Caitlyn

Stayed 1 night in May 2024
Response from Harsukhminder Singh on 26 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

2/10 Terrible

Nic

Stayed 1 night in May 2024

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Handy location, friendly staff. Bed comfortable. Headboard in the bedroom needed replacing. Carpet in room needs cleaning.
Stayed 1 night in May 2024
Response from Harsukhminder Singh on 7 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from Harsukhminder Singh on 7 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

6/10 Okay

jaspreet

Stayed 1 night in May 2024

8/10 Good

tracey

Stayed 1 night in Apr 2024
Response from Harsukhminder Singh on 26 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

10/10 Excellent

James, Castlegar

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Apr 2024
Response from Harsukhminder Singh on 7 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

8/10 Good

Miller Braden

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall wasn’t terrible. The property is at a good location close to tons of shopping/food within a minutes walk. The hotel looks fairly nice inside and out and on the surface. But could definitely use a deep clean. Was surprised by hardly any highway noise being so close too. The lobby smells heavy of the pool chemicals and rarely anyone to great you at the check in desk in passing. Overall, I’ve had better but certainly had worse. If I had to come through again I’d likely stay just due to the near by amenities and short drive to the airport
Stayed 1 night in Apr 2024
Response from Harsukhminder Singh on 7 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

10/10 Excellent

Jingyuan, Calgary

Stayed 1 night in Apr 2024
Response from Harsukhminder Singh on 19 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

8/10 Good

William

Stayed 1 night in Apr 2024
Response from Harsukhminder Singh on 19 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

8/10 Good

Katrin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice room/ comfy beds!! Dog friendly as well
Stayed 1 night in Apr 2024
Response from Raunak Chopra - General Manager on 7 May 2024
Hello Katrin,Thank you for your comments. We are so glad to know that you had a great stay with us.

8/10 Good

Suzanne

Stayed 1 night in Apr 2024
Response from Raunak Chopra - General Manager on 7 May 2024
Hello Suzanne, Thank you for your positive feedback and we hope to see you in the near future.

10/10 Excellent

PHYLLIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay Little tricky getting into the parking lot hotel
Stayed 4 nights in Apr 2024
Response from Raunak Chopra - General Manager on 7 May 2024
Hello Phyllis,Thank you for your comments. You are right, it is a bit tricky to get in and out of the hotel but we are so glad to know that you had a great stay with us. We wish you well and hope to see you in the near future

10/10 Excellent

Rubaljot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect 👍
Stayed 1 night in Apr 2024
Response from Raunak Chopra - General Manager on 7 May 2024
Hello Rubaljot, Thank you for your comments. We are so glad to know that everything was perfect during your stay. We wish you well and hope to see you in the near future.

10/10 Excellent

Darren

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very busy traffic area, but that's due to it's proximity to the highway. Also very close to the Abbotsford airport. Lots of food choices and entertainment at the mall nearby. Staff here are very nice. Hot tub and pool were small but adequate and convenient to the lobby. 24 Denny's attached to the property is a bonus as well.
Stayed 1 night in Apr 2024
Response from Raunak Chopra - General Manager on 7 May 2024
Hello Darren, Thank you for such a glowing review. You're right, due to being so close to the highway; traffic noise is uncontrollable but I'm so glad that our staff and the amenities were able to turn your stay around. I will make it a point to share this review with our team. Be well and we hope to see you in the near future.

6/10 Okay

harold

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good.
Stayed 2 nights in Apr 2024
Response from Raunak Chopra - General Manager on 7 May 2024
Hello Harold,Thank you for your comments. Please share your experience with us so we can change our rating from 3 to 5 for the next time. We wish you well and hope to see you in the near future.

10/10 Excellent

Daljit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Sukh the front door manager was great
Stayed 1 night in Apr 2024
Response from Raunak Chopra - General Manager on 7 May 2024
Hello Daljit,Thank you for your 5/5 rating! Sukh, being the Guest Services Manager glows with his fantastic customer service. I will make it a point to share such positive feedback with him and the rest of our team. We wish you well and hope to see you in the near future

10/10 Excellent

Joel

Stayed 1 night in Apr 2024
Response from Harsukhminder Singh on 19 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Harsukhminder Singh on 19 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

10/10 Excellent

Simranjeet, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Raunak Chopra - General Manager on 7 May 2024
Hello Simranjeet,Thank you for your 5/5 rating! We certainly strive on great service so ratings like these always makes our day. We wish you well and hope to see you soon.

6/10 Okay

Samuel

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is nice and friendly staff. However, the bed is not the same as that shown in the pictures on the website. Scratches on the headboard is very bad and they are the same in the two rooms I was shown. I felt deceived and cheated. This is the first time I am seeing such bad quality headboards in the hotel. Very disappointed.
Stayed 1 night in Apr 2024
Response from Raunak Chopra - General Manager on 7 May 2024
Hello Samuel,Thank you for your comments. We are disappointed to know that your stay wasn't pleasant as anticipated. We recently just had our beds changed so hopefully, you will visit us again in the foreseeable future.

8/10 Good

Barbie

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Raunak Chopra - General Manager on 7 May 2024
Hello Barbie,Thank you for your comments. We are so glad to know that you had a Great stay with us. We wish you well and hope to see you in the near future.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Apr 2024
Response from Raunak Chopra - General Manager on 7 May 2024
Hello David, Thank you for your positive rating. We certainly appreciate your feedback and wish to see you in the near future.

10/10 Excellent

Jas

Stayed 3 nights in Apr 2024
Response from Harsukhminder Singh on 7 May 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

10/10 Excellent

Lindsey

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sukh was kind and helpful with the check in process. Would stay again at this hotel.
Stayed 2 nights in Apr 2024
Response from Harsukhminder Singh on 15 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

8/10 Good

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean and well designed room. The only negative part is the bed headboard that is quite damaged (this was mentioned in other reviews). Why not replace it?
Stayed 1 night in Apr 2024
Response from Harsukhminder Singh on 15 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

8/10 Good

Susan

Travelled with partner
Liked: Staff & service, property conditions & facilities
The room was good and staff very pleasant. Only complaint was that the carpet felt and looked dirty. I didn’t want to walk barefoot.
Stayed 1 night in Apr 2024
Response from Harsukhminder Singh on 15 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Harsukhminder Singh on 15 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

6/10 Okay

Navjot

Liked: Cleanliness, property conditions & facilities
It was good
Stayed 1 night in Apr 2024
Response from Harsukhminder Singh on 15 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

6/10 Okay

ken

Liked: Cleanliness, staff & service
Our headboard was tattered and worn off and made the whole bed seem tainted. I was uncomfortable with the uncleanliness of it, even though the room was quite clean.
Stayed 1 night in Apr 2024
Response from Harsukhminder Singh on 15 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us.Sincerely,Harsukhminder SinghGuest Services Manager

8/10 Good

Kevin

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Harsukhminder Singh on 15 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager

10/10 Excellent

Julie

Stayed 1 night in Apr 2024
Response from Raunak Chopra - General Manager on 7 May 2024
Hello Julie,Thank you for your positive rating. We wish you well and hope to see you in the near future.

10/10 Excellent

Danijel

Stayed 1 night in Mar 2024
Response from Raunak Chopra - General Manager on 7 May 2024
Hello Danijel,Thank you for your positive rating! I will make sure to share this with our team

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Harsukhminder Singh on 15 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Harsukhminder SinghGuest Services Manager