Hello Samantha, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we met your expectations. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

Hello Ravindra, thank you for staying with us and for sharing this helpful feedback. We are excited for the changes coming to Blue and apologize for the inconvenience of construction work in preparation for the upcoming summer season. We hope you will return and enjoy everything that Blue has to offer!

Hello Fahima, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

Hello Bruce, thank you for staying with us and thank you for taking the time to share this very helpful feedback and the opportunity to provide coaching to our teams and improve the quality of our guest experiences. From your comments, there may be aspects that did not meet your expectations and have brought these to the attention of our housekeeping department. Our sincere apologies.

Thanks Emily, we are so appreciative of your feedback and even more pleased to know that you enjoyed your stay with the Village Suites.

Hello Ronaldo, thank you for this fantastic review and rating! We look forward to welcoming you back soon!

Hello Linda, thank you for the kind words and positive review! It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores and comments with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

Thanks Nadia, we are so appreciative of your feedback and even more pleased to know that you enjoyed your stay with the Village Suites.

Hello Sufyan, thank you for staying with us and for taking the time to share your feedback. From your scores, there may be aspects that did not meet your expectations. We shared your scores with resort leaders and will continue to work hard to adjust throughout the season and well as to prioritize for the future to ensure your next stay is comfortable and enjoyable.

Hello Brian, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we met your expectations. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

Hello Maryanne, thank you for staying with us and for the feedback about the cleanliness of the hot tub and parking charges. The hot tubs are cleaned daily and monitored for debris. Unfortunately, we have experienced some wild inclement weather and with the high winds, it's an ongoing battle for our teams to maintain with the swirling flora. We are working on the getting the upper hand on addressing the issue and please accept our apologies for any inconvenience. We have brought this to the attention of our leaders to monitor more closely.

Hello Mark, thank you for staying with us and for the kind words about Village suites. We value our guest insights and sincerely regret the impact that other guests had on your family’s overall enjoyment. Village bars, restaurants, along with guests are cautioned to lower volume after 11pm and can understand your frustration with the one in earshot not complying with the bylaw. On report of noise, we are happy to dispatch our security personnel to the offending location to provide a warning and trust that you were able to connect with our associates to provide your concerns.

Thanks Jennifer, we are so appreciative of your feedback and even more pleased to know that you enjoyed your stay with the Village Suites.

Hello Melina, thank you for this fantastic review and rating! We're happy to hear that you enjoyed your suite. Looking forward to welcoming you back soon!

Hello Kelly, thank you for staying with us. We are sorry to hear about your displeasure with the hours of our shops and restaurants. We hope you were able to take some great memories home with you and that you will return once again.

Hello Le Anh, thank you for this fantastic rating! We look forward to welcoming you back soon!

Hello Ted, thank you for this fantastic rating! We look forward to welcoming you back soon!

Thanks Peter, we are so appreciative of your feedback and even more pleased to know that you enjoyed your stay with the Village Suites.

Hello Celina, thank you for taking the time to leave this valuable feedback. We're saddened to hear about the a/c not working and have notified our maintenance team.

Hello Mathusha, thank you for the kind words and positive review! It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

Hello Ismail, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

Hello Rajbir, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

Hello Susan, thank you for staying with us and for this helpful feedback. Our sincerest apologies for the inconveniences during your stay due to Seasons at Blue's second half refurbishment. Whenever possible, we make efforts to accommodate a guest's building preference, however this was omitted in your reservation. Again, our sincerest apologies.

Thanks Jennifer! We appreciate you giving us a 5/5! Looking forward to welcoming you back soon!

Hello Christina, thank you for the kind words and positive review! It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. At Blue, we have a strong culture of celebrating collective and individual contributions, please be assured David will be recognized for the kindness he extended to your family.

Hello Dave, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we met your expectations. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

Hello Dianne, thank you for this fantastic rating! We look forward to welcoming you back soon!

Hello Beverly, thank you for staying with us and for this helpful feedback. Weider Lodge enjoyed a refurbishment a couple of years ago and we regret the property left you with a poor impression. When you stay with us next, sister building Seasons at Blue will have completed its renovation at the end of June 2024.

Hello April, thank you for staying with us. At this time of year, it is our shoulder season when we prepare to switch from winter activities to summer activities. Opening day for summer attractions is May 17th!

Hello Hemalkumar, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we met your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

Hello Carol Ann, thank you for this fantastic review and rating! We look forward to welcoming you back soon!

Thank you Adrian, we're happy to hear that you enjoyed your stay. Hope to welcome you back soon!

Thanks Michelle, we are so appreciative of your feedback and we apologize that you were not informed of the construction beforehand. Hope this hasn't deterred you from choosing Blue Mountain as your preferable four-season resort. We look forward to welcoming you back soon

Hello Randa, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

Hello Vincenzo, thank you for staying with us and for this helpful feedback. We understand the importance of an in suite entertainment system and are taking your feedback into consideration. Thank you.

Hello Erin, thank you for staying with us and for bringing to our attention your dissatisfaction about the heating system in your suite. We sincerely regret this inconvenience and raised your concern with a hotel manager who will follow up with you directly.

Thanks Lovedeep, Happy to hear you enjoyed your stay with us!

Hello Linda, thank you for staying with us. We appreciate every form of feedback on what we can do better, thank you for bringing to our attention your dissatisfaction about the comfort of your suite. Many of our guests have a personal preference of where they would like to stay, and Grand Georgian has welcomed many new and returning guests over the years. Our sister building, Seasons at Blue is currently under renovation and we are pleased to report the work will be completed mid-June. We hope when you visit us next, please consider requesting this building.

Hello Manu, thank you for this fantastic review and rating! We look forward to welcoming you back soon!

Thanks Katalin, we are so appreciative of your feedback and even more pleased to know that you enjoyed your stay with the Village Suites.

Hello Jia, thank you for staying with us and for this helpful feedback. Many of our guests have a personal preference of where they would like to stay, and Grand Georgian Suites has welcomed many new and returning guests over the years and will have refurbishment in coming years. For your awareness, sister building - Seasons at Blue is currently under refurbishment and will be welcoming our summer guests at the end of June.

Hello Jody, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

Hello Brenda, thank you for the kind words and positive review! It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

Thanks Brian, we are so appreciative of your feedback and even more pleased to know that you enjoyed your stay with the Village Suites.

Thanks Corrina, we are so appreciative of your feedback and even more pleased to know that you enjoyed your stay with the Village Suites.

Hello Keshav, thank you for this fantastic rating! We look forward to welcoming you back soon!

Hello Nicole, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.

Hello Teresa, thank you for this fantastic rating! We look forward to welcoming you back soon!

Hello Cassandra, thank you for staying with us and for the positive review. It always makes our day to hear that guests enjoy their experience at Blue. Our associates go the extra mile to provide personalized service and it is wonderful to hear that we exceeded your expectations. It will mean we got it right. We shared your scores with resort leaders and will continue to work hard to ensure your next visit is as comfortable and delightful.