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Amazing stay! Great location, they let me check in early for free. Room was ultra comfy.
carolina
Stayed 1 night in May 2024
Response from Customer Service on 14 May 2024
Carolina, it's wonderful to hear you had an amazing stay at the Hilton San Francisco Financial District. We're thrilled that our location met your needs and that you were able to enjoy an early check-in. We always strive to ensure our rooms offer the utmost comfort and we're glad we delivered. Looking forward to the opportunity to serve you again in future.
We're pleased to see your rating of our establishment, Hilton San Francisco Financial District. We're always striving to deliver exceptional experiences, and we are grateful for your patronage. If you ever choose to share any suggestions or details regarding your stay in the future, we're all ears. We hope we'll have the opportunity to welcome you back soon.
Dirty, very dirty! Rude staff! Charged us 60 dollars for parking for a 19 hour stay!
Katrin
Stayed 1 night in May 2024
Response from Customer Service on 14 May 2024
Katrin, we're truly sorry to hear of your recent experience. Cleanliness and customer service are our top priorities and your feedback will be forwarded to our team for further discussion. Regarding parking, prices are determined by the local market and we assure you we do our best to remain competitive. We do hope for an opportunity to improve your perception in the future.
Chantal, your perfect score made our day! It's great to see you had an enjoyable stay at Hilton San Francisco Financial District. We're looking forward to your next visit.