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Reviews of Moxy NYC Downtown

4 out of 5
Moxy NYC Downtown
26 Ann Street, New York, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 614 out of 1003 reviews" "
Rating 8 - Good. 203 out of 1003 reviews" "
Rating 6 - Okay. 90 out of 1003 reviews" "
Rating 4 - Poor. 49 out of 1003 reviews" "
Rating 2 - Terrible. 47 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in May 2024

10/10 Excellent

Chester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the lounge and bar area, pretty cool.
Stayed 2 nights in May 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Myself and my Family enjoyed our stay.
Stayed 4 nights in May 2024

8/10 Good

Aaron

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Pretty good, a little cramped, needs some repairs, cool property, decent location
Stayed 3 nights in May 2024
Response from Martyn Reed on 28 May 2024
Dear Aaron, Thank you for staying with us and for taking the time to review your stay. We welcome your honest feedback, and we will definitely look into the details you provided. Moxy NYC Downtown appreciates your stay and looks forward to the opportunity to serve you again.Best Regards,Martyn Reed

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly friendly and helpful
Stayed 1 night in May 2024
Response from Martyn Reed General Manager on 28 May 2024
Dear Patricia, Everyone in Moxy NYC Downtown is thankful for your business, and we hope that the care with which we served you brings you to our shore again. We strive for the most beautiful guest experience and thank you for noticing our heartful efforts. Our gratitude goes to your loyalty, and thank you for choosing us.Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and helpful
Stayed 2 nights in May 2024
Response from Martyn Reed General Manager on 28 May 2024
Dear Jaime, Our highly trained staff will always go out of their way to ensure that guests like yourself are well taken care of. We appreciate your recognition of their hard work and hope that we can be of service to you again in the future. From all of us at Moxy NYC Downtown, thank you for your time, and see you soon!Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Yaniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Will definitely return. Hidden gem :)
Stayed 1 night in Apr 2024
Response from Martyn Reed General Manager on 28 May 2024
Dear Yaniel, Moxy NYC Downtown is grateful for the kind review you left us. We aim to ensure that all our guests always make precious memories during their stay, and we are so happy that you appreciate our hard work. Thank you for your loyalty and your time. We look forward to seeing you again soon.Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

irving

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in May 2024
Response from General Manager on 27 May 2024
Dear Irving, Thank you for the wonderful review of Moxy NYC Downtown! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Elmira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on 27 May 2024
Dear Elmira, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Moxy NYC Downtown. We look forward to welcoming you back on your next visit!Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fun hotel for a competitive price. We didn't eat at the restaurant, but it was hopping. Bathroom was a little bigger than other NYC hotels. Disappointed in the toiletries. Shampoo and body wash are the same.
Stayed 2 nights in May 2024
Response from General Manager on 25 May 2024
Dear Susan, Thank you for your feedback! We're thrilled you enjoyed the vibrant atmosphere and value at Moxy NYC Downtown. We appreciate your comments on the bathroom size and will consider your input on the toiletries. We hope to see you again soon!Best Regards,Martyn ReedGeneral Manager

2/10 Terrible

Maggie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got lice from this hotel.
Stayed 2 nights in May 2024
Response from General Manager on 23 May 2024
Dear Maggie, We are deeply sorry to read about your experience. Please know that the health and well-being of our guests are of utmost importance to us, and we take reports like this very seriously. Our crew is committed to maintaining the highest standards of cleanliness and hygiene. We apologize for any inconvenience caused and sincerely hope to have the opportunity to restore your trust in the future. Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Xd
Stayed 2 nights in May 2024
Response from Martyn Reed General Manager on 20 May 2024
Dear Angel, your stay at Moxy NYC Downtown gave us an opportunity to show you our hospitality and creativity, and we are thrilled that you loved everything we did to make your stay comfortable. Our endeavor towards ultimate customer satisfaction is our core, and it is guests like yourself, who help us push boundaries. Thank you for being a part of our family. We await your return.Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

TiZhanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time at the moxy hotel. It was just me alone so the room size was perfect. The bathroom was wonderful, the staff friendly, the food and drinks were delicious as well! I felt safe and the vibes of the hotel were wonderful! When I come back to NYC, I’d love to stay here again.
Stayed 1 night in May 2024
Response from Martyn Reed General Manager on 20 May 2024
Dear TiZhanna, Nothing gives us more joy than to learn that your stay with us was nothing short of fabulous. We are happy that your room was just as you had expected, and the lavish bathroom was well-equipped to ease you of the day’s hassles. At Moxy NYC Downtown, you can expect nothing but the best cuisine, graced by exquisite choices from the bar. From all of us here, we are glad you enjoyed our city, and most importantly, our warm embrace.Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Martyn Reed General Manager on 20 May 2024
Dear Jacqueline, Everybody at Moxy NYC Downtown is grateful for your support and your excellent rating. It gives us great joy to know that our collective efforts turned out fruitful, and we are filled with confidence. Thank you for your stay at Moxy NYC Downtown! We look forward to seeing you again.Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2024
Response from Martyn Reed General Manager on 17 May 2024
Dear Kimberley, On behalf of everybody here at Moxy NYC Downtown, please accept our gratitude for the excellent rating during your stay with us. We strive to make sure all our guests receive the best experience, and we are glad that we could make your time with us memorable. Thank you for giving us the opportunity to host you, and we look forward to the same in the near future.Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Candy, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property. The staff was excellent. I arrived on the red eye, and they were able to accommodate my early check in request at 1030 am. Even though they were fully booked.I was so greatfull. I recieved a few comped neals and drinks during my stay. I even recieved a free fairy trip to see the Statue of Liberty. I would recommend this Property any time.
Stayed 2 nights in Apr 2024
Response from Martyn Reed General Manager on 17 May 2024
Dear Candy, Thank you so much for the excellent review of your stay at Moxy NYC Downtown. We are always willing to be of service, and it is nice to know that our front desk was able to check you in without a hassle. We are glad to know that you were very happy with the guest experience and the various complimentary services we offer. Thank you, we look forward to seeing you again.Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the common area the most. The games, music, food and drink options. The servers were fun and friendly. Loved the whole vibe!
Stayed 2 nights in May 2024
Response from Martyn Reed General Manager on 16 May 2024
Dear Amy, We are more than thrilled to read such a pleasant review! At Moxy NYC Downtown, it is our goal to make sure all our guests are comfortable, and that their stay will always be full of special memories with our amazing staff, our food and beverage, and the various other activities we host. It was a pleasure having you, and we hope that you will return on your next trip to our city.Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on 15 May 2024
Dear Danny, Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Moxy NYC Downtown and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 15 May 2024
Dear Nicolette, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Moxy NYC Downtown. We'd love to host you again someday for yet another unforgettable visit.Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect.
Stayed 1 night in May 2024
Response from General Manager on 14 May 2024
Dear Luis, Thank you for the fantastic review of Moxy NYC Downtown! We are delighted your stay was perfect in every way, and we look forward to your next visit with us.Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on 14 May 2024
Dear Richard, It is rewarding to know you loved your stay! All of us here at Moxy NYC Downtown look forward to making many more great memories with you. Thank you for choosing us during your time in the city.Best Regards,Martyn ReedGeneral Manager

4/10 Poor

SUKHPREET

Liked: Cleanliness
Stayed 1 night in May 2024
Response from General Manager on 14 May 2024
Dear SUKHPREET, We are very sorry for not meeting your expectations during your visit to our hotel. We never want a guest to leave unhappy, and we are disappointed this was your experience. We do hope you will reconsider and stay here again should your travels bring you back to our area.Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in May 2024
Response from General Manager on 13 May 2024
Dear Annie, Thank you for the generous rating of Moxy NYC Downtown. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to New York.Best Regards,Martyn ReedGeneral Manager

4/10 Poor

Erin

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Our room was filled with pot smoke from the next door room and we were with our young son. It was a nightmare.
Stayed 1 night in May 2024
Response from General Manager on 14 May 2024
Dear Erin, We want every guest to have a memorable stay and leave satisfied with their entire visit. We regret not meeting your expectations and apologize for any disturbances from nearby guests. We appreciate you bringing this to our attention and for helping us enhance our hospitality. We hope to have the opportunity to make your next stay with us outstanding in every respect.Best Regards,Martyn ReedGeneral Manager

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Very comfortable and good location. Really nice staff.
Stayed 2 nights in May 2024
Response from General Manager on 11 May 2024
Dear Erin, Please accept our gratitude for taking the time to review your stay at Moxy NYC Downtown. We are delighted our hotel was ideally located for everything you wanted to experience on this visit. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. Thank you again for all of your great feedback. We look forward to your next stay! Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Ijlal

Lovely stay, great location, staff were all very helpful & resolved an issue I had promptly. Would definitely stay again. Thank you 💖
Stayed 2 nights in May 2024
Response from General Manager on 10 May 2024
Dear Ijlal, Thank you for choosing Moxy NYC Downtown. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We regret any issues you experienced during your stay, but we are happy that our staff was able to resolve everything to your satisfaction. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Romaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and property was good clean and comfortable.
Stayed 1 night in May 2024
Response from General Manager on 6 May 2024
Dear Romaine, Thank you for taking the time to share such excellent feedback for Moxy NYC Downtown! We are delighted to read that you had such a wonderful experience, from our clean and comfortable accommodations to your interactions with our wonderful team who work around the clock to ensure a memorable stay for every guest. We will enjoy sharing your kind compliments with all of them. We appreciate your feedback and look forward to your next visit.Best Regards,Martyn ReedGeneral Manager

6/10 Okay

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funky hotel. Cool vibe. There was a test of the alarm system during the day while I was working which was extremely disruptive.
Stayed 2 nights in May 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on 6 May 2024
Dear Kathryn, Thank you for the wonderful rating for Moxy NYC Downtown! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

James

Stayed 1 night in May 2024
Response from General Manager on 25 May 2024
Dear James, Thank you for your kind rating. We are so glad you enjoyed your stay with us at Moxy NYC Downtown. We look forward to seeing you again for another great experience.Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Tomeka Diana

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from General Manager on 6 May 2024
Dear Tomeka Diana, Thank you for choosing Moxy NYC Downtown. We were pleased that we exceeded your expectations during your visit to New York. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect! Provided just want I needed for a short stay. The only downside was the parking situation, but is not the hotels fault.
Stayed 1 night in May 2024
Response from General Manager on 4 May 2024
Dear Mariah, Thank you for your positive feedback about your recent stay at Moxy NYC Downtown. We are delighted to exceed your expectations for your short visit. We understand your concerns about parking and appreciate your understanding. We hope to welcome you back soon for another flawless stay!Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Larriff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 4 May 2024
Dear Larriff, Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at Moxy NYC Downtown so much! We look forward to hosting you again soon for another great experience. Have a wonderful day!Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Crystal

Stayed 2 nights in Apr 2024
Response from General Manager on 23 May 2024
Dear Crystal, Moxy NYC Downtown prides itself as one of the leading hotels in prime hospitality, and it is guests like yourself that motivate us to keep pushing our limits to ensure the most premium guest experience. Your rating inspires us, and we eagerly await your return!Best Regards,Martyn ReedGeneral Manager

8/10 Good

Jenna

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from General Manager on 2 May 2024
Dear Jenna, Your generous rating made our day! We are dedicated to providing every guest with a great experience at Moxy NYC Downtown, and we appreciate you taking the time to leave your feedback. We hope to see you soon.Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Kirsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear Kirsa, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Moxy NYC Downtown; we hope to see you again soon.Best Regards,Martyn ReedGeneral Manager

8/10 Good

Leanne

Stayed 3 nights in Apr 2024
Response from Martyn Reed General Manager on 19 May 2024
Dear Leanne, We appreciate the rating you left us, and we are filled with joy that you thought our dedication towards making your stay extremely enjoyable is noteworthy. Everyone at Moxy NYC Downtown appreciates your visit and looks forward to hosting you again.Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Elayna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a fun spot !!! Hospitality with champagne on arrival. Nice bar and rooms. Need a fridge next time!!! LOL otherwise. Perfect. I wanna only stay here from now on!!!
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Elayna, Thank you for choosing the Moxy NYC Downtown for your visit to our city and for sharing your lovely review. We love to hear that you rested well in our comfortable accommodations and that our amenities were perfect for your needs. Thank you for making us your preferred choice for every visit, and we hope to see you soon.Best Regards,Martyn ReedGeneral Manager

8/10 Good

akiyle

Stayed 1 night in Apr 2024
Response from Martyn Reed General Manager on 19 May 2024
Dear akiyle, All of us at Moxy NYC Downtown thank you for the recent rating of your stay. We are happy that we were able to make your stay memorable. On behalf of everybody at the hotel, thank you for your business, and we hope to see you again!Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here from now on while in NYC! The property staff was so kind and helpful, and the rooms are great!
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Katie, It was a pleasure having you as our guest at Moxy NYC Downtown, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our comfortable rooms and service met all your expectations! Thank you for making us your preferred choice for every visit, and we hope to see you soon.Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Kaydia, New York

Stayed 1 night in Apr 2024
Response from Martyn Reed General Manager on 18 May 2024
Dear Kaydia, Thank you for the generous rating of Moxy NYC Downtown. We are thrilled to see that your stay with us was nothing short of phenomenal! Thank you for choosing us, and we look forward to having you again!Best Regards,Martyn ReedGeneral Manager

6/10 Okay

PETER SOMERS

Business traveller
Disliked: Amenities
Tv didnt work. Housekeeping didnt come between the 2 nights. No irons or closets in the rooms.
Stayed 2 nights in Apr 2024
Response from General Manager on 28 Apr 2024
Dear PETER, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay you deserve!Best Regards,Martyn ReedGeneral Manager

8/10 Good

Samantha

Stayed 1 night in Apr 2024
Response from Martyn Reed General Manager on 17 May 2024
Dear Samantha, On behalf of everyone at Moxy NYC Downtown, thank you for your visit, and for giving us the opportunity to serve you. We are glad to know that you enjoyed your stay with us, and we definitely hope that we can host you again in the near future. Thank you once more and good luck!Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Frank

Stayed 1 night in Apr 2024
Response from Martyn Reed General Manager on 16 May 2024
Dear Frank, Thank you for your business at Moxy NYC Downtown. It brings us immense pleasure to know that your stay with us has been exceptional, and we could not be any happier. We appreciate your stay, and we hope to be able to provide you with the best on your return in the near future.Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

LaKenya

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from General Manager on 24 Apr 2024
Dear LaKenya, Thank you for being our guest and for the high rating! It is lovely to learn how much you enjoyed your time at the Moxy NYC Downtown and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

lillian

Stayed 2 nights in Apr 2024
Response from General Manager on 12 May 2024
Dear lillian, We are delighted you enjoyed your stay at Moxy NYC Downtown. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the city.Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Jovanni

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean.
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Jovanni, Thank you for your kind words about Moxy NYC Downtown! We're thrilled that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Alexa

Travelled with group
Liked: Cleanliness, staff & service, amenities
The customer service was excellent and the property was clean and eccentric! I recommend this place to anyone looking to stay in the fidi area!
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Alexa, It was a pleasure having you as our guest at Moxy NYC Downtown, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our clean property and outstanding service met all your expectations! Thank you for your generous recommendation. We look forward to welocming you back the next time you are in the area. Best Regards,Martyn ReedGeneral Manager

6/10 Okay

Porsche, Philadelphia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stay was ok. Requested housekeeping and she was very rude.
Stayed 2 nights in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Porsche, Please accept our apologies and every assurance that we will work to address the concerns outlined in your review. Our staff typically does a terrific job responding to our guests’ needs, so we are sorry that did not happen in your instance. We value your feedback, and we hope you will return so we can provide you with the hospitality you deserve.Best Regards,Martyn ReedGeneral Manager

10/10 Excellent

Klarke

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the property!
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Klarke, Thank you for taking the time to share that your stay at Moxy NYC Downtown was perfect in every way, and you particularly liked our beautiful property. We appreciate your fantastic feedback and hope we will be your home whenever you are in the area.Best Regards,Martyn ReedGeneral Manager